As a telecom engineer, they have talented resources that are capable of helping customers implement their product. Very professional and easy to work with. They are focused on marketing campaigns and reporting, and they seem to do a good job of it. The UI for SIP connectivity for Header and UUI data is simple, and clear, making for a solid integration. The website is responsive, and the necessary tools are readily available.

They are very hands on with their support, having regular calls with the team and proactive in suggesting ways we can get more from the software

We can route calls to reps who are available, so our prospects don’t have to wait. We can also trace each call back to the marketing campaign it’s associated with, which helps us not only handle calls more efficiently but also gain more insight into our marketing campaign performance.It is competitively priced, got a dedicated support page aswell, also gives a small intro tutorial video to help the new users with navigation to help them with on boarding. The platform performs as intended in terms of functionality The platform performs as intended in terms of functionality. Its AI capability of getting info from the calls, getting the caller sentiment data, caller intent, AI generated transcripts are helpful too.