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Invoca
961 reviews
- 1 profiles
- 6 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2008
Invoca Reviews
JD
Jessy D.
Seamless Call Attribution and Insightful Analytics with Invoca
What I like about Invoca is how seamlessly it combines accurate call attribution with conversation intelligence, giving marketing and sales teams real visibility into what happens on every call. Its ability to analyze conversations, identify intent, and feed insights into platforms like Google Ads or Salesforce makes it incredibly valuable for optimizing campaigns and improving customer experiences.
GS
Gerald S.
Empowering Sales with Real-Time Call Tracking and Analytics - It Help Maximize ROI
We use Invoca to track calls from different marketing channels and it helps understand which marketing efforts are bringing more sales and this makes it easy to optimize spending.
I like that we can use call data to better customer journey - we use conversation insights to understand meet customer needs.
We get to enjoy real-time call intelligence allows our agents to have more empathetic conversations with our clients.
With this tool, we deliver more personalized customer experience which leads to customer satisfaction and eventually we make a sale.
With the analytics capabilities of Invoca, we unlock hidden insights and trends that shapes our business decisions.
AM
Verified User in Manufacturing
Invoca is a platform to better understand your customers and how they are experiencing your brand
The insights it provides from the conversations customers have with our different call centers and contractors selling our products.
About
What is Invoca?
Invoca is a leading call tracking and analytics platform designed to help businesses optimize their marketing campaigns and improve customer engagement through phone interactions. The platform provides tools for tracking phone calls, analyzing customer behavior, and integrating call data with marketing efforts. Invoca's solutions enable businesses to gain insights into their call performance, enhance lead generation, and drive conversions by leveraging data-driven decision-making. For more information, visit their website at https://www.invoca.com/.
Details
Year Founded
2008
Website
www.invoca.comHunting for software insights?
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