Products

Deliver your contact centre anywhere in the world and partner with a hosted specialist. Whether you require Multi-site operations, home workers or simply the comfort of resilience, we are experts in the field.

MineOS is the end-to-end platform that helps companies streamline and automate their data privacy management for increased brand trust. By integrating endless data sources, companies can provide customers with transparency over their data, handle data privacy requests at scale, and simplify complying with privacy regulations globally, including GDPR, CCPA, CPRA, and LGPD. More information can be found here: https://saymine.com/business

Sage Business Cloud Enterprise Management is a global solution that offers midsized distributors and manufacturers an ERP that supports operations spread across many companies and locations.

Streem is the top choice for companies committed to providing an exceptional customer experience, improved team communication, and with the desire to shape the future of their industry.

Chart.js is a free, open-source JavaScript library designed for data visualization, enabling developers to create interactive and responsive charts for web applications. It supports eight core chart types: bar, line, area, pie (doughnut), bubble, radar, polar area, and scatter. Originally developed by Nick Downie in 2013, Chart.js has evolved into a community-maintained project, recognized for its simplicity and flexibility in rendering charts using HTML5 canvas. Key Features and Functionality:

EXTRA has over two decades of innovation, experience, and a large base of customers who trust us as partners to power all deliveries, including last mile deliveries. Our advanced dispatch management software includes: automated dispatching; integrating multiple delivery options; real-time tracking and ETAs; customer notification options, including a real-time tracking link with map; live mobile SDK with map; customer portal and ETA API; route optimization; and, central dispatch to pool fleets.

Rootly is a Slack-native incident management app and platform that automates tedious manual work during incidents. 1,000's of users around the world trust Rootly daily to create a simple, consistent, and delightful incident management process. Some things you can do and automate with Rootly: - 🧪 Creating dedicated incident channels, Zoom rooms, and Jira tickets - 🧑🏾‍🤝‍🧑🏾 Looping in the right teams/responders and assign roles (e.g. Commander) - ⏰ Setting reminders and tasks (e.g. upda

Floatbot is Omni-Channel Customer Engagement AI Chatbot Platform with live chat support.

Glance Networks provides omnichannel visual engagement including screen share, cobrowse, mobile app sharing, and agent video technology to enable enterprises to improve customer satisfaction, service center efficiency, app transactions, and sales conversion rates.

Google Cloud Dataproco easily processes big datasets at low cost.

By combining natural language processing (NLP) and our no-code workflow editor, swivl acts as the first line of defense to save your team time. The smart alternative to email, phone, live chat, and other chatbots.

Databook’s SRM platform interprets billions of data signals across 2 million+ corporate disclosures, news articles and CRM data—but we don’t stop there. In addition to revolutionizing how sellers do research, Databook is now offering the first real-time account strategy application: Strategy Builder. Strategy Builder lets sellers quickly assemble and continuously update strategies based on buyer signals, and drive consistent go-to-market execution in real-time based on those strategies. Strategy

Portainer is a universal container management platform to deploy, configure, troubleshoot, and secure containerized applications across cloud, data center, edge, and Industrial IoT use cases. Portainer is trusted by customers across various industries, including financial services, information technology, manufacturing, energy, automotive, and healthcare, to simplify container adoption securely and with exceptional speed. Portainer offers the perfect blend of infrastructure versatility, self-ser

London Dynamics is a 3D product visualisation and augmented reality (AR) solution for eCommerce businesses. Founded by Michael Valdsgaard, the mind behind Ikea Place, London Dynamics has developed a next-generation AR platform which enables retail brands to revolutionise the way customers interact and explore their products digitally to increase sales, strengthen brand loyalty and reduce the rate of returns. Their services include 3D asset creation, app-less AR and content management s

Acqueon Campaign Manager is an advanced omnichannel campaign management solution designed to enhance revenue outcomes in sales, collections, and customer service operations. By integrating seamlessly with existing contact center infrastructures, it enables businesses to engage customers proactively through intelligent, multi-channel campaigns, workflow automation, and predictive analytics. The platform leverages AI-powered revenue intelligence to increase Right Party Contact rates and boost agen

VideoPeel™ is the #1 video survey solution for employee engagement, customer feedback, and customer support. Start collecting videos from customers, employees, and candidates in less than 5 minutes.

Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need to close more deals quickly; “always-on” access even when on the go increases sales teams’ effectiveness and “right-time” insights engenders sales performance. The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as

TheLoops is an automated support data platform that brings context to the entire customer journey with user, operational and customer data.

Anodot is an AI-based cost management platform that detects waste, tracks savings, and provides transparency on current and future costs. Allowing you to facilitate strategic financial planning and management of your multi-cloud, K8s pods, and SaaS tools.

spektr automates compliance workflows across onboarding, monitoring, and alert management. From KYC and KYB onboarding to AML monitoring, it integrates with internal and external data sources to track client records, identify risk changes, and trigger automatic reviews—reducing the burden of constant manual alerts. Case management is fully customizable, allowing users to define how their setup for customer and alert management looks. With complete flexibility, users can create review paths, set