Rootly

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208 reviews
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Average star rating
4.7
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Rootly Reviews

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Randall K.
RK
Randall K.
Senior Site Reliability EngineerMid-Market (51-1000 emp.)
11/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Rootly Transformed Our Incident Management with Powerful Automation

Rootly has really unlocked incident management for us. What was previously a hassle full of manual tasks and update tracking has turned into a clean process fueled by automated tooling. Using a combination of the Rootly UI, their Terraform integration and their MCP, we can define and manage our incident runbooks, automated response routines, and postmortem processes.
Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
11/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Proactive Engineering Support That Delivers Fast Solutions

The engineering team supporting our integration has been very proactive and quick to respond. They consistently get back to us promptly when we flag issues, and they move fast to deliver solutions whenever needed.
Verified User
AN
Mid-Market (51-1000 emp.)
5/5

Rootly provides a well-organized structure for incident coordination, allowing teams to manage separate incidents effectively. The centralized incident records help in maintaining relevant information for ongoing investigations and understanding the impact of technical failures on other services.

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San Francisco, US

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A purpose-built incident management platform.

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. Itโ€™s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvementโ€”trusted by thousands of companies like NVIDIA, Replit, Mistral AI, DoorDash, Brex, Canva, Clay, Tripadvisor, and Superhuman.

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Website
www.rootly.com