BVNK Reviews & Product Details

I like BVNK for its clear documentation that includes all the information to self-serve, allowing us to build products quickly. I appreciate the reliable products and the teamwork from a helpful and driven team. BVNK's transparent working and quick responses to issues on Slack and email make me feel that they're genuinely trying to help us resolve issues. I also found the onboarding process really easy, especially with their AI-powered onboarding portal that summarizes documents and extracts key information. The easy navigation bar, which shows progress and clear information on what to provide, is also a big plus. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Everything feels very instant, from bank transfers to transfers between accounts. The back office is also very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

There’s nothing I dislike about BVNK, because every transaction is consistently smooth and hassle-free. Review collected by and hosted on G2.com.

It’s reliable and easy to use once you’re set up. The platform feels stable, and the support team is quick to help when something comes up. Integrations and reporting work well for day-to-day use. Review collected by and hosted on G2.com.

Some features take a bit of time to figure out, especially if you’re not super deep into crypto. A few parts of the docs could be clearer. Review collected by and hosted on G2.com.

The platform offers the flexibility to use both fiat and cryptocurrency, which I find very convenient. The customer support team is highly responsive, always addressing my concerns promptly. Additionally, the user interface is intuitive and easy to navigate, making the overall experience smooth and enjoyable. Review collected by and hosted on G2.com.

1. At times, it takes quite a while to get the proof of payment. I would appreciate being able to view the proof of payment even when the status is still marked as pending.

2. Crypto contact setup can be tedious Review collected by and hosted on G2.com.

Competitive fees in comparison to other providers and helpful staff whenever we encounter any issues Review collected by and hosted on G2.com.

There are some features that can be improved - such as no notification whenever a payment is received. Such features are not essential but nice additions. Review collected by and hosted on G2.com.

Very easy to use, user friendly and a modern feel. Very fast processing times Review collected by and hosted on G2.com.

There isn’t much that I dislike, but I do have a suggestion. When using the search function, if I try to look up a specific payment channel, the transactions only appear if I enter the full, exact name of the channel. Unlike a typical filter search, it doesn’t show results when I type just the first few letters of the channel’s name. I think it would be more user-friendly if partial matches were also displayed. Review collected by and hosted on G2.com.

The team is quick and responsive. They have a user-friendly online banking. New accounts can be created within seconds. Overall, a reliable bank with professional service. Review collected by and hosted on G2.com.

The KYC process is quite detailed, which highlights their focus on compliance, though it can require a bit of extra time and documentation. Review collected by and hosted on G2.com.

Is a user friendly platform , with good customer services. Review collected by and hosted on G2.com.

Sepa Instant balance limits, customer services constantly asking for review. Review collected by and hosted on G2.com.

The customer support team provides excellent service, consistently offering quick resolutions to any issues or queries I have. The relationship managers are always eager to assist and make the experience even more positive. Review collected by and hosted on G2.com.

They do not yet offer a USD-named IBAN. Additionally, an API connection with Kyriba Treasury Management System is currently unavailable. However, I understand that these features are in development, and I hope they will be able to implement them soon. Review collected by and hosted on G2.com.

Great customer service and support and continual guidance on products and services

Great api Review collected by and hosted on G2.com.

I suppose the Teams chat hooking up could have been a bit easier Review collected by and hosted on G2.com.