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Best Conversation Intelligence Software for Medium-Sized Businesses - Page 2

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall Conversation Intelligence category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Conversation Intelligence to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Conversation Intelligence category.

In addition to qualifying for inclusion in the Conversation Intelligence Software category, to qualify for inclusion in the Medium-Sized Business Conversation Intelligence Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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70 Listings in Conversation Intelligence Available
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    G2 Score
Convin.ai
(549)4.7 out of 5
8th Easiest To Use in Conversation Intelligence software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Convin is a conversation intelligence platform that employs Generative AI to empower customer-facing teams. Designed for the dynamic environments of sales, support, and collection call centers, Convin

    Users
    • Quality Analyst
    • Policy Advisor
    Industries
    • Education Management
    • Health, Wellness and Fitness
    Market Segment
    • 63% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Convin.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Auditing
    23
    Auditing Efficiency
    23
    Accuracy
    21
    User Interface
    17
    Cons
    Slow Loading
    10
    Slow Performance
    7
    Auditing Issues
    6
    Slow Speed
    6
    Accuracy Issues
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Convin.ai features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    Artificial Intelligence
    Average: 8.6
    9.3
    Customer Scoring
    Average: 8.3
    9.4
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Convin
    Year Founded
    2020
    HQ Location
    Bengaluru, IN
    Twitter
    @convin
    12 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Convin is a conversation intelligence platform that employs Generative AI to empower customer-facing teams. Designed for the dynamic environments of sales, support, and collection call centers, Convin

Users
  • Quality Analyst
  • Policy Advisor
Industries
  • Education Management
  • Health, Wellness and Fitness
Market Segment
  • 63% Enterprise
  • 31% Mid-Market
Convin.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Auditing
23
Auditing Efficiency
23
Accuracy
21
User Interface
17
Cons
Slow Loading
10
Slow Performance
7
Auditing Issues
6
Slow Speed
6
Accuracy Issues
5
View All Pros and Cons
Convin.ai features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
9.3
Artificial Intelligence
Average: 8.6
9.3
Customer Scoring
Average: 8.3
9.4
AI Text Summarization
Average: 8.5
Seller Details
Seller
Convin
Year Founded
2020
HQ Location
Bengaluru, IN
Twitter
@convin
12 Twitter followers
LinkedIn® Page
www.linkedin.com
183 employees on LinkedIn®
Salesloft
(4,248)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Conversation Intelligence software
View top Consulting Services for Salesloft
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesloft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    266
    Helpful
    163
    Features
    160
    Automation
    154
    Time-saving
    145
    Cons
    Missing Features
    106
    Call Issues
    73
    Integration Issues
    65
    Email Issues
    57
    Limited Features
    57
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesloft features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    8.2
    Artificial Intelligence
    Average: 8.6
    8.2
    Customer Scoring
    Average: 8.3
    7.7
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,534 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
Salesloft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
266
Helpful
163
Features
160
Automation
154
Time-saving
145
Cons
Missing Features
106
Call Issues
73
Integration Issues
65
Email Issues
57
Limited Features
57
View All Pros and Cons
Salesloft features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
8.2
Artificial Intelligence
Average: 8.6
8.2
Customer Scoring
Average: 8.3
7.7
AI Text Summarization
Average: 8.5
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,534 Twitter followers
LinkedIn® Page
www.linkedin.com
1,184 employees on LinkedIn®

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Fireflies.ai
(727)4.8 out of 5
9th Easiest To Use in Conversation Intelligence software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platf

    Users
    • CEO
    • Founder
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fireflies.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Summary
    133
    Transcription
    116
    Ease of Use
    112
    Transcripts
    107
    Time-saving
    103
    Cons
    AI Inaccuracy
    43
    Meeting Management
    42
    Expensive
    32
    Poor Summarization
    29
    AI Limitations
    27
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fireflies.ai features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Artificial Intelligence
    Average: 8.6
    7.7
    Customer Scoring
    Average: 8.3
    8.9
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fireflies.ai
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @firefliesai
    7,397 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platf

Users
  • CEO
  • Founder
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
Fireflies.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Summary
133
Transcription
116
Ease of Use
112
Transcripts
107
Time-saving
103
Cons
AI Inaccuracy
43
Meeting Management
42
Expensive
32
Poor Summarization
29
AI Limitations
27
View All Pros and Cons
Fireflies.ai features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
8.6
Artificial Intelligence
Average: 8.6
7.7
Customer Scoring
Average: 8.3
8.9
AI Text Summarization
Average: 8.5
Seller Details
Seller
Fireflies.ai
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@firefliesai
7,397 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Apollo.io
(9,315)4.7 out of 5
Optimized for quick response
View top Consulting Services for Apollo.io
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a sales intelligence platform that combines a database of verified contacts with advanced outreach tools for efficient prospecting and lead generation.
    • Reviewers like the platform's AI integration, large contact database, filter options, and the ability to generate fresh leads, with some users praising its user-friendly interface and accurate data.
    • Users reported issues with the login procedure, data accuracy, user interface, and the need for improvement in AI-based research tools and certain features in the free version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Apollo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,898
    Helpful
    1,546
    Lead Generation
    1,535
    Features
    1,510
    Time-saving
    1,212
    Cons
    Missing Features
    671
    Inaccurate Data
    516
    Learning Curve
    483
    Limited Features
    464
    Data Inaccuracy
    463
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Apollo.io features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Artificial Intelligence
    Average: 8.6
    8.4
    Customer Scoring
    Average: 8.3
    8.6
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a sales intelligence platform that combines a database of verified contacts with advanced outreach tools for efficient prospecting and lead generation.
  • Reviewers like the platform's AI integration, large contact database, filter options, and the ability to generate fresh leads, with some users praising its user-friendly interface and accurate data.
  • Users reported issues with the login procedure, data accuracy, user interface, and the need for improvement in AI-based research tools and certain features in the free version.
Apollo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,898
Helpful
1,546
Lead Generation
1,535
Features
1,510
Time-saving
1,212
Cons
Missing Features
671
Inaccurate Data
516
Learning Curve
483
Limited Features
464
Data Inaccuracy
463
View All Pros and Cons
Apollo.io features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.6
Artificial Intelligence
Average: 8.6
8.4
Customer Scoring
Average: 8.3
8.6
AI Text Summarization
Average: 8.5
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Dialpad Support
(546)4.4 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

    Users
    • Account Manager
    • Customer Service Rep
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 55% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad is a tool that provides support for handling calls, meeting with coworkers, and monitoring team communications.
    • Users frequently mention the ease of implementation, the ability to gather valuable data through insights/analytics, and the proactive, hands-on customer support that includes follow-ups.
    • Reviewers mentioned challenges such as the tool being resource-intensive on PCs, the inability to ring all members of a contact center simultaneously, and occasional delays in resolution due to escalation to the telephony team.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dialpad Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Helpful
    51
    Features
    35
    Customer Support
    34
    Call Recording
    30
    Cons
    Call Issues
    20
    Dialer Issues
    16
    Learning Curve
    16
    Missing Features
    13
    Recording Issues
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Support features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Artificial Intelligence
    Average: 8.6
    8.6
    Customer Scoring
    Average: 8.3
    8.8
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users
  • Account Manager
  • Customer Service Rep
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 55% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad is a tool that provides support for handling calls, meeting with coworkers, and monitoring team communications.
  • Users frequently mention the ease of implementation, the ability to gather valuable data through insights/analytics, and the proactive, hands-on customer support that includes follow-ups.
  • Reviewers mentioned challenges such as the tool being resource-intensive on PCs, the inability to ring all members of a contact center simultaneously, and occasional delays in resolution due to escalation to the telephony team.
Dialpad Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Helpful
51
Features
35
Customer Support
34
Call Recording
30
Cons
Call Issues
20
Dialer Issues
16
Learning Curve
16
Missing Features
13
Recording Issues
12
View All Pros and Cons
Dialpad Support features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
8.4
Artificial Intelligence
Average: 8.6
8.6
Customer Scoring
Average: 8.3
8.8
AI Text Summarization
Average: 8.5
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
1,450 employees on LinkedIn®
Aircall
(1,477)4.4 out of 5
Optimized for quick response
View top Consulting Services for Aircall
Save to My Lists
Entry Level Price:$30 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

    Users
    • Sales Development Representative
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aircall is a telephony solution that integrates with various CRM tools and offers features such as call logging, historical data, and contact information management.
    • Reviewers like the user-friendly interface, clear audio quality, and seamless integration with platforms like HubSpot, which enhances workflow efficiency and overall productivity.
    • Users mentioned occasional call quality issues and system delays during peak hours, and some found the initial navigation and access to all features challenging, especially for visually impaired users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Aircall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    198
    Features
    93
    Easy Integration
    90
    Call Recording
    85
    Reliability
    84
    Cons
    Connection Issues
    54
    Call Issues
    46
    Missing Features
    44
    Dialer Issues
    41
    Number Issues
    39
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Aircall features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Artificial Intelligence
    Average: 8.6
    5.0
    Customer Scoring
    Average: 8.3
    10.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Aircall
    Company Website
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @aircall
    4,974 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    704 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

Users
  • Sales Development Representative
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aircall is a telephony solution that integrates with various CRM tools and offers features such as call logging, historical data, and contact information management.
  • Reviewers like the user-friendly interface, clear audio quality, and seamless integration with platforms like HubSpot, which enhances workflow efficiency and overall productivity.
  • Users mentioned occasional call quality issues and system delays during peak hours, and some found the initial navigation and access to all features challenging, especially for visually impaired users.
Aircall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
198
Features
93
Easy Integration
90
Call Recording
85
Reliability
84
Cons
Connection Issues
54
Call Issues
46
Missing Features
44
Dialer Issues
41
Number Issues
39
View All Pros and Cons
Aircall features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.4
9.2
Artificial Intelligence
Average: 8.6
5.0
Customer Scoring
Average: 8.3
10.0
AI Text Summarization
Average: 8.5
Seller Details
Seller
Aircall
Company Website
Year Founded
2014
HQ Location
New York
Twitter
@aircall
4,974 Twitter followers
LinkedIn® Page
www.linkedin.com
704 employees on LinkedIn®
Level AI
(200)4.7 out of 5
Optimized for quick response
13th Easiest To Use in Conversation Intelligence software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Level AI develops advanced AI technologies to revolutionize the customer experience. Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence

    Users
    • Quality Analyst
    • Supervisor
    Industries
    • Consumer Services
    • Food & Beverages
    Market Segment
    • 57% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Level AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Helpful
    53
    Efficiency
    42
    Accuracy
    37
    User Interface
    34
    Cons
    Inaccuracy
    22
    Slow Performance
    17
    Accuracy Issues
    14
    Translation Accuracy
    13
    AI Inaccuracy
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Level AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    8.8
    Artificial Intelligence
    Average: 8.6
    8.9
    Customer Scoring
    Average: 8.3
    8.5
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Level AI
    Company Website
    Year Founded
    2018
    HQ Location
    Mountain View, US
    Twitter
    @TheLevelAI
    198 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Level AI develops advanced AI technologies to revolutionize the customer experience. Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence

Users
  • Quality Analyst
  • Supervisor
Industries
  • Consumer Services
  • Food & Beverages
Market Segment
  • 57% Mid-Market
  • 31% Enterprise
Level AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Helpful
53
Efficiency
42
Accuracy
37
User Interface
34
Cons
Inaccuracy
22
Slow Performance
17
Accuracy Issues
14
Translation Accuracy
13
AI Inaccuracy
12
View All Pros and Cons
Level AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
8.8
Artificial Intelligence
Average: 8.6
8.9
Customer Scoring
Average: 8.3
8.5
AI Text Summarization
Average: 8.5
Seller Details
Seller
Level AI
Company Website
Year Founded
2018
HQ Location
Mountain View, US
Twitter
@TheLevelAI
198 Twitter followers
LinkedIn® Page
www.linkedin.com
199 employees on LinkedIn®
evaluagent
(419)4.5 out of 5
Optimized for quick response
View top Consulting Services for evaluagent
Save to My Lists
Entry Level Price:Starting at £20.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    evaluagentCX redefines quality assurance with AI-powered conversation intelligence and automated QA. The platform delivers precise, unbiased insights from every customer interaction, helping you cut t

    Users
    • Ambassador
    • Quality Assurance Manager
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 64% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • evaluagent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    109
    Improvement
    62
    Helpful
    61
    User Interface
    44
    Navigation Ease
    37
    Cons
    Missing Features
    19
    Layout Issues
    17
    Not Intuitive
    17
    Filtering Issues
    15
    Learning Curve
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • evaluagent features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Artificial Intelligence
    Average: 8.6
    8.9
    Customer Scoring
    Average: 8.3
    8.9
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EvaluAgent
    Company Website
    Year Founded
    2012
    HQ Location
    Middlesbrough, GB
    Twitter
    @evaluagent
    1,122 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

evaluagentCX redefines quality assurance with AI-powered conversation intelligence and automated QA. The platform delivers precise, unbiased insights from every customer interaction, helping you cut t

Users
  • Ambassador
  • Quality Assurance Manager
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 64% Mid-Market
  • 17% Enterprise
evaluagent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
109
Improvement
62
Helpful
61
User Interface
44
Navigation Ease
37
Cons
Missing Features
19
Layout Issues
17
Not Intuitive
17
Filtering Issues
15
Learning Curve
15
View All Pros and Cons
evaluagent features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.4
Artificial Intelligence
Average: 8.6
8.9
Customer Scoring
Average: 8.3
8.9
AI Text Summarization
Average: 8.5
Seller Details
Seller
EvaluAgent
Company Website
Year Founded
2012
HQ Location
Middlesbrough, GB
Twitter
@evaluagent
1,122 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Nooks
(927)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nooks is an AI Sales Assistant platform designed to enhance sales teams' efficiency by streamlining workflows and fostering high-quality interactions with prospects. By automating repetitive tasks and

    Users
    • SDR
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nooks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    299
    Efficiency
    273
    Ease of Use
    244
    Features
    191
    Lead Generation
    185
    Cons
    Call Issues
    149
    Dialer Issues
    61
    Missing Features
    48
    Connection Issues
    46
    Dialer Limitations
    44
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nooks features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nooks
    Company Website
    HQ Location
    San Francisco, California
    Twitter
    @JoinNooks
    386 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    506 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nooks is an AI Sales Assistant platform designed to enhance sales teams' efficiency by streamlining workflows and fostering high-quality interactions with prospects. By automating repetitive tasks and

Users
  • SDR
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 26% Small-Business
Nooks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
299
Efficiency
273
Ease of Use
244
Features
191
Lead Generation
185
Cons
Call Issues
149
Dialer Issues
61
Missing Features
48
Connection Issues
46
Dialer Limitations
44
View All Pros and Cons
Nooks features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Nooks
Company Website
HQ Location
San Francisco, California
Twitter
@JoinNooks
386 Twitter followers
LinkedIn® Page
www.linkedin.com
506 employees on LinkedIn®
Attention
(31)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Attention is a next-generation sales conversational platform helping businesses achieve their full potential, with generative AI. Our fully-integrated AI-powered sales assistant provides real-time co

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 45% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Attention is a tool that automates call recording and provides insights from customer conversations, integrating with various CRM systems and offering features like automated call scoring and agent features.
    • Reviewers frequently mention the product's ability to streamline workflows, save time on manual tasks, and provide valuable data insights, with many praising the responsive and supportive customer service team.
    • Reviewers noted that some features are still under development and require fine-tuning, and there were requests for a phone app and improvements to the reporting dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Attention Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    10
    Ease of Use
    9
    Customer Support
    8
    Helpful
    7
    Time-saving
    6
    Cons
    Missing Features
    3
    Expensive
    1
    Learning Curve
    1
    Limited Features
    1
    Linking Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Attention features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.3
    8.6
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Attention
    Year Founded
    2021
    HQ Location
    New York
    Twitter
    @tryattention
    173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Attention is a next-generation sales conversational platform helping businesses achieve their full potential, with generative AI. Our fully-integrated AI-powered sales assistant provides real-time co

Users
No information available
Industries
  • Computer Software
Market Segment
  • 48% Small-Business
  • 45% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Attention is a tool that automates call recording and provides insights from customer conversations, integrating with various CRM systems and offering features like automated call scoring and agent features.
  • Reviewers frequently mention the product's ability to streamline workflows, save time on manual tasks, and provide valuable data insights, with many praising the responsive and supportive customer service team.
  • Reviewers noted that some features are still under development and require fine-tuning, and there were requests for a phone app and improvements to the reporting dashboard.
Attention Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
10
Ease of Use
9
Customer Support
8
Helpful
7
Time-saving
6
Cons
Missing Features
3
Expensive
1
Learning Curve
1
Limited Features
1
Linking Issues
1
View All Pros and Cons
Attention features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
10.0
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.3
8.6
AI Text Summarization
Average: 8.5
Seller Details
Seller
Attention
Year Founded
2021
HQ Location
New York
Twitter
@tryattention
173 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
Avoma
(1,352)4.6 out of 5
Optimized for quick response
12th Easiest To Use in Conversation Intelligence software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Int

    Users
    • Customer Success Manager
    • Account Executive
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 53% Small-Business
    • 46% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Avoma is a platform that automatically records, transcribes, and summarizes meetings, providing insights for follow-ups and integrating with tools like Zoom, Google Meet, and CRMs like Salesforce.
    • Reviewers appreciate Avoma's AI-driven transcription and summarization capabilities, its seamless integration with other platforms, and its ability to save significant time for sales and customer-facing teams by streamlining meetings and enhancing productivity.
    • Users reported occasional inaccuracies in Avoma's AI transcription and summarization features, particularly in challenging conditions like poor audio quality, accents, or technical jargon-heavy discussions, and some found the user interface to be clunky and old school.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Avoma Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    54
    Ease of Use
    47
    Transcripts
    44
    Accuracy
    37
    Recording
    34
    Cons
    Recording Issues
    26
    AI Inaccuracy
    25
    Accuracy Issues
    23
    Inaccurate Transcripts
    20
    Transcript Accuracy
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Avoma features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Artificial Intelligence
    Average: 8.6
    8.5
    Customer Scoring
    Average: 8.3
    9.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Avoma
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @AvomaInc
    388 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Int

Users
  • Customer Success Manager
  • Account Executive
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 53% Small-Business
  • 46% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Avoma is a platform that automatically records, transcribes, and summarizes meetings, providing insights for follow-ups and integrating with tools like Zoom, Google Meet, and CRMs like Salesforce.
  • Reviewers appreciate Avoma's AI-driven transcription and summarization capabilities, its seamless integration with other platforms, and its ability to save significant time for sales and customer-facing teams by streamlining meetings and enhancing productivity.
  • Users reported occasional inaccuracies in Avoma's AI transcription and summarization features, particularly in challenging conditions like poor audio quality, accents, or technical jargon-heavy discussions, and some found the user interface to be clunky and old school.
Avoma Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
54
Ease of Use
47
Transcripts
44
Accuracy
37
Recording
34
Cons
Recording Issues
26
AI Inaccuracy
25
Accuracy Issues
23
Inaccurate Transcripts
20
Transcript Accuracy
16
View All Pros and Cons
Avoma features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.4
Artificial Intelligence
Average: 8.6
8.5
Customer Scoring
Average: 8.3
9.0
AI Text Summarization
Average: 8.5
Seller Details
Seller
Avoma
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@AvomaInc
388 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
CallMiner Eureka
(223)4.5 out of 5
Optimized for quick response
View top Consulting Services for CallMiner Eureka
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. By combining deep domain expertise with advanced AI and industry-leading analytics, Call

    Users
    • Speech Analyst
    • Business Analyst
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CallMiner Eureka Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Innovation
    12
    Helpful
    11
    Improvement
    11
    Artificial Intelligence
    8
    Cons
    Learning Curve
    8
    Missing Features
    5
    Steep Learning Curve
    5
    Difficult Setup
    4
    Training Required
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CallMiner Eureka features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.1
    Artificial Intelligence
    Average: 8.6
    8.8
    Customer Scoring
    Average: 8.3
    8.3
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CallMiner
    Company Website
    Year Founded
    2002
    HQ Location
    Waltham, MA
    Twitter
    @CallMiner
    3,254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. By combining deep domain expertise with advanced AI and industry-leading analytics, Call

Users
  • Speech Analyst
  • Business Analyst
Industries
  • Financial Services
  • Insurance
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
CallMiner Eureka Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Innovation
12
Helpful
11
Improvement
11
Artificial Intelligence
8
Cons
Learning Curve
8
Missing Features
5
Steep Learning Curve
5
Difficult Setup
4
Training Required
4
View All Pros and Cons
CallMiner Eureka features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.1
Artificial Intelligence
Average: 8.6
8.8
Customer Scoring
Average: 8.3
8.3
AI Text Summarization
Average: 8.5
Seller Details
Seller
CallMiner
Company Website
Year Founded
2002
HQ Location
Waltham, MA
Twitter
@CallMiner
3,254 Twitter followers
LinkedIn® Page
www.linkedin.com
319 employees on LinkedIn®
Momentum
(102)4.6 out of 5
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams

    Users
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Momentum is a tool designed to assist with meeting organization, call transcription, and workflow management, integrating with platforms such as Zoom, Google Meets, and Salesforce.
    • Reviewers like Momentum's user-friendly interface, seamless integration with other platforms, and its ability to provide accurate transcriptions and actionable insights from meetings.
    • Users reported occasional bugs during integration with third-party apps, limitations in customization options, and issues with the accuracy of AI-driven insights and transcriptions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Momentum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Helpful
    21
    Automation
    16
    Integrations
    14
    Customer Support
    13
    Cons
    Inaccuracy
    10
    Performance Issues
    8
    Accuracy Issues
    6
    Call Issues
    6
    Data Inaccuracy
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Momentum features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Artificial Intelligence
    Average: 8.6
    7.6
    Customer Scoring
    Average: 8.3
    8.5
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Momentum
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @dealmomentum
    275 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    133 employees on LinkedIn®
    Ownership
    JSE:MTM
Product Description
How are these determined?Information
This description is provided by the seller.

Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams

Users
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Momentum is a tool designed to assist with meeting organization, call transcription, and workflow management, integrating with platforms such as Zoom, Google Meets, and Salesforce.
  • Reviewers like Momentum's user-friendly interface, seamless integration with other platforms, and its ability to provide accurate transcriptions and actionable insights from meetings.
  • Users reported occasional bugs during integration with third-party apps, limitations in customization options, and issues with the accuracy of AI-driven insights and transcriptions.
Momentum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Helpful
21
Automation
16
Integrations
14
Customer Support
13
Cons
Inaccuracy
10
Performance Issues
8
Accuracy Issues
6
Call Issues
6
Data Inaccuracy
6
View All Pros and Cons
Momentum features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.6
Artificial Intelligence
Average: 8.6
7.6
Customer Scoring
Average: 8.3
8.5
AI Text Summarization
Average: 8.5
Seller Details
Seller
Momentum
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@dealmomentum
275 Twitter followers
LinkedIn® Page
www.linkedin.com
133 employees on LinkedIn®
Ownership
JSE:MTM
Revenue.io
(557)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

    Users
    • Customer Service Representative
    • Account Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 60% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Revenue.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    25
    Helpful
    22
    Easy Setup
    17
    Integrations
    17
    Reliability
    17
    Cons
    Call Issues
    6
    Learning Curve
    6
    Inaccurate Reporting
    5
    Steep Learning Curve
    5
    Difficult Reporting
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Revenue.io features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    Artificial Intelligence
    Average: 8.6
    9.3
    Customer Scoring
    Average: 8.3
    8.8
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Revenue.io
    Year Founded
    2012
    HQ Location
    Los Angeles, CA
    Twitter
    @revenue_io
    4,314 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

Users
  • Customer Service Representative
  • Account Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 60% Mid-Market
  • 22% Small-Business
Revenue.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
25
Helpful
22
Easy Setup
17
Integrations
17
Reliability
17
Cons
Call Issues
6
Learning Curve
6
Inaccurate Reporting
5
Steep Learning Curve
5
Difficult Reporting
4
View All Pros and Cons
Revenue.io features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.3
Artificial Intelligence
Average: 8.6
9.3
Customer Scoring
Average: 8.3
8.8
AI Text Summarization
Average: 8.5
Seller Details
Seller
Revenue.io
Year Founded
2012
HQ Location
Los Angeles, CA
Twitter
@revenue_io
4,314 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
tl;dv
(463)4.7 out of 5
7th Easiest To Use in Conversation Intelligence software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you c

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 73% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • tl;dv is a tool designed to record and transcribe virtual meetings, generate AI summaries, and integrate with various meeting platforms.
    • Reviewers frequently mention the tool's ability to accurately transcribe and summarize meetings, its seamless integration with other platforms, and its user-friendly setup process.
    • Reviewers experienced issues with the quality of transcripts, poor customer support, and difficulties in understanding how to use certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • tl;dv Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    218
    AI Summary
    162
    Helpful
    156
    Meetings
    156
    Accuracy
    142
    Cons
    Recording Issues
    69
    AI Inaccuracy
    48
    Missing Features
    41
    Meeting Management
    36
    Accuracy Issues
    35
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • tl;dv features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    Artificial Intelligence
    Average: 8.6
    7.9
    Customer Scoring
    Average: 8.3
    9.1
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    tldx Solutions GmbH
    Year Founded
    2021
    HQ Location
    Aachen, NRW
    Twitter
    @tldview
    9,853 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you c

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 73% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • tl;dv is a tool designed to record and transcribe virtual meetings, generate AI summaries, and integrate with various meeting platforms.
  • Reviewers frequently mention the tool's ability to accurately transcribe and summarize meetings, its seamless integration with other platforms, and its user-friendly setup process.
  • Reviewers experienced issues with the quality of transcripts, poor customer support, and difficulties in understanding how to use certain features.
tl;dv Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
218
AI Summary
162
Helpful
156
Meetings
156
Accuracy
142
Cons
Recording Issues
69
AI Inaccuracy
48
Missing Features
41
Meeting Management
36
Accuracy Issues
35
View All Pros and Cons
tl;dv features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
9.3
Artificial Intelligence
Average: 8.6
7.9
Customer Scoring
Average: 8.3
9.1
AI Text Summarization
Average: 8.5
Seller Details
Seller
tldx Solutions GmbH
Year Founded
2021
HQ Location
Aachen, NRW
Twitter
@tldview
9,853 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
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