Overall Satisfaction Score
100
The Top 20 Conversation Intelligence Software
Check out this list of the top Conversation Intelligence Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 Conversation Intelligence Software
Top Industries of Reviewers:
Computer Software
32%
Marketing and Advertising
28%
Consulting
21%
Information Technology and Services
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
9.8
Ease of Doing Business With
Average: 9.6
9.8
Ease of Setup
Average: 9.5
9.7
Quality of Support
Average: 9.5
9.7
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
98
Top Industries of Reviewers:
Computer Software
56%
Information Technology and Services
24%
Marketing and Advertising
12%
Internet
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.5
9.1
Quality of Support
Average: 9.5
9.1
Ease of Admin
Average: 9.4
9.0
Overall Satisfaction Score
93
Top Industries of Reviewers:
Information Technology and Services
43%
Marketing and Advertising
29%
Computer Software
16%
Consulting
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.5
9.8
Quality of Support
Average: 9.5
9.7
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
83
Top Industries of Reviewers:
Computer Software
55%
Information Technology and Services
30%
Marketing and Advertising
9%
Human Resources
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
9.8
Ease of Setup
Average: 9.5
9.4
Quality of Support
Average: 9.5
9.4
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
78
Top Industries of Reviewers:
Information Technology and Services
41%
Computer Software
32%
Consulting
18%
Marketing and Advertising
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.5
9.6
Quality of Support
Average: 9.5
9.4
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
73
Top Industries of Reviewers:
Higher Education
62%
Education Management
31%
Accounting
4%
Financial Services
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.5
10.0
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.5
10.0
Quality of Support
Average: 9.5
10.0
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
72
Top Industries of Reviewers:
Education Management
43%
E-Learning
41%
Marketing and Advertising
8%
Higher Education
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.5
10.0
Quality of Support
Average: 9.5
9.7
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
71
Top Industries of Reviewers:
Insurance
72%
Consumer Services
14%
Financial Services
7%
Telecommunications
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.5
9.8
Quality of Support
Average: 9.5
9.8
Ease of Admin
Average: 9.4
9.1
Overall Satisfaction Score
71
Top Industries of Reviewers:
Computer Software
53%
Information Technology and Services
28%
Marketing and Advertising
12%
Financial Services
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.5
9.0
Ease of Doing Business With
Average: 9.6
9.2
Ease of Setup
Average: 9.5
9.1
Quality of Support
Average: 9.5
9.1
Ease of Admin
Average: 9.4
9.0
Overall Satisfaction Score
69
Top Industries of Reviewers:
Pharmaceuticals
44%
Computer Software
22%
Information Technology and Services
22%
Education Management
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.5
9.6
Quality of Support
Average: 9.5
9.6
Ease of Admin
Average: 9.4
9.4
Overall Satisfaction Score
68
Top Industries of Reviewers:
Staffing and Recruiting
29%
Transportation/Trucking/Railroad
29%
Real Estate
29%
Computer Software
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.5
9.8
Quality of Support
Average: 9.5
9.9
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
66
Top Industries of Reviewers:
Computer Software
40%
Information Technology and Services
31%
Marketing and Advertising
18%
Financial Services
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.9
Meets Requirements
Average: 9.5
8.9
Ease of Doing Business With
Average: 9.6
8.5
Ease of Setup
Average: 9.5
8.7
Quality of Support
Average: 9.5
8.8
Ease of Admin
Average: 9.4
8.3
Overall Satisfaction Score
66
Top Industries of Reviewers:
Computer Software
37%
Information Technology and Services
35%
Financial Services
18%
Marketing and Advertising
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.9
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.5
8.5
Quality of Support
Average: 9.5
9.0
Ease of Admin
Average: 9.4
8.9
Overall Satisfaction Score
66
Top Industries of Reviewers:
Computer Software
48%
Marketing and Advertising
25%
Information Technology and Services
16%
Management Consulting
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.5
9.7
Quality of Support
Average: 9.5
9.6
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
66
Top Industries of Reviewers:
Education Management
63%
E-Learning
22%
Higher Education
8%
Computer Software
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
9.8
Ease of Setup
Average: 9.5
9.8
Quality of Support
Average: 9.5
9.6
Ease of Admin
Average: 9.4
9.8
Overall Satisfaction Score
66
Top Industries of Reviewers:
Financial Services
38%
Information Technology and Services
29%
Computer Software
19%
Education Management
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.5
9.6
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.5
9.3
Quality of Support
Average: 9.5
9.5
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
66
Top Industries of Reviewers:
Financial Services
40%
Real Estate
20%
Computer Software
20%
Manufacturing
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.5
9.5
Quality of Support
Average: 9.5
9.7
Ease of Admin
Average: 9.4
9.4
Overall Satisfaction Score
65
Top Industries of Reviewers:
Information Technology and Services
29%
Computer Software
29%
Consulting
25%
Financial Services
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.5
9.7
Quality of Support
Average: 9.5
9.7
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
64
Top Industries of Reviewers:
Marketing and Advertising
61%
Construction
17%
Real Estate
13%
Consumer Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.5
9.1
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.5
9.1
Quality of Support
Average: 9.5
8.9
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
64
Top Industries of Reviewers:
Marketing and Advertising
77%
Construction
15%
Business Supplies and Equipment
4%
Building Materials
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.5
9.3
Quality of Support
Average: 9.5
9.7
Ease of Admin
Average: 9.4
9.5