Salesloft Pricing Overview

Working in EdTech sales, where timing, personalization, and organization are critical, Salesloft has been a game-changer. The cadence feature allows us to tailor outreach to different personas—like school admins or teachers—at scale, making our communication both efficient and authentic.

Real-time tracking of email opens and clicks helps us prioritize warm leads and follow up at the right moment, which has sped up our sales cycle. The CRM integration ensures everything is seamlessly tracked and up to date, which is essential for team alignment and pipeline visibility.

Salesloft gives us the structure to manage high-volume outreach without losing the personal touch, helping us build stronger relationships across the EdTech space. Review collected by and hosted on G2.com.

I genuinely love using Salesloft, and cannotimagine my life without it. It is a "NEED", raher than just a "want" (for all verticals). I really had to think about this question, as it was difficult to come up with anything,to be honest! Upon reflecton, in the EdTech space specifically, there are a few areas where I see room for enhancement that would make an already great tool even better. For example, improving the mobile experience would help me stay connected and responsive while on the go—something that’s increasingly important during busy conference seasons or school visits. I’d also love to see more advanced reporting customization, especially when tracking specific education-sector KPIs or aligning with district-specific sales cycles. Review collected by and hosted on G2.com.

Our organization has been a Salesloft customer for over three years, and unfortunately, the experience has deteriorated with each passing year. While the dialer—when functioning properly—meets our basic needs, recent updates, including the new Chrome extension and redesigned dialer, have significantly degraded usability.

Salesloft’s support team has consistently fallen short, and interactions with their sales team have been even less productive. The most disruptive issue has been the relentless turnover within the company. Over the course of our contract, we've been assigned seven or eight different customer success managers—none of whom remain with the organization. This lack of continuity has created ongoing operational headaches and eroded trust.

The persistent challenges we've faced raise serious concerns about Salesloft’s long-term stability and commitment to its customers.

At this point, we have no plans to renew our contract. Salesloft has made numerous commitments it failed to honor, and it’s evident that their focus lies more in securing revenue than in delivering meaningful value.

Our experience has been defined by broken promises, poor follow-through, and a clear disregard for customer satisfaction. Review collected by and hosted on G2.com.

We've been using Salesloft for several years, and unfortunately, the experience has been consistently disappointing.

Dialer reliability remains a major issue. It's plagued by frequent disruptions, which directly impact our team's productivity.

Product support is slow and reactive. When problems arise, resolution often feels like an uphill battle.

Renewal conversations are more performance than partnership—lots of flair, but little substance. It’s clear the focus is on retention, not results.

Many of our interactions with Salesloft personnel have felt disingenuous, with promises made but rarely followed through.

Despite being a tech platform, Salesloft’s innovation has stalled. The product hasn’t meaningfully improved in the last three years.

After renewal, Customer Success Managers disengage, offering little to no strategic guidance or support to help us grow.

Overall, our experience has been marked by unreliable technology, weak support, and a lack of genuine customer care. Salesloft has not demonstrated the consistency or commitment we expect from a long-term partner. Review collected by and hosted on G2.com.