[ evaluagent Reviews ](https://www.g2.com/products/evaluagent/reviews) [ evaluagent Reviews ](https://www.g2.com/products/evaluagent/reviews) # evaluagent Pricing Overview [Editedit](https://my.g2.com/evaluagent/pricings) ## evaluagent Pricing Key Insights Last updated on Apr 30, 2026 * * * evaluagent offers **2 pricing editions** , starting from **$35** to **$65**. evaluagent pricing tiers are designed to support different usage levels and team sizes. evaluagent does not offer a **free trial**. Compare the evaluagent pricing table below to figure out the best fit for your needs. Some plans may require you to contact **EvaluAgent** for **custom pricing**. * * * AutoQM & Improvement — $35 / 1 Per user Per Month AutoQM + Conversation Intelligence — $65 / 1 Per user Per Month Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. AutoQM & Improvement Starting at $35.00 1 Per user Per Month [Request Demo](#) Increase coverage and drive performance improvement - Voice transcription & multi-language support - Build custom scorecards - Automated QA scoring on 100% of conversations - Coaching workflows & performance dashboards - evaluagent Context Engine™ - SSO, MFA & role-based access control - Dedicated CSM & onboarding Show More AutoQM + Conversation Intelligence Starting at $65.00 1 Per user Per Month [Request Demo](#) Automate Quality and discover unknown unknowns with our full conversation intelligence suite. Everything in AutoQM, plus... - Automated Reason For Contact & Intent - Spotlight and Summarization - Insight topics & theme detection - Sentiment analytics & trend tracking - Predictive Voice of the Customer Metrics (xNPS, xResolution, xCSAT) - xVulnerability - Build your own Insight Topics Show More Volume Discounts are available for large teams. Using AI agents? We price them by the conversation, not the licence. Please get in touch. Pricing information for evaluagent is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase evaluagent must be conducted with the seller. Pricing information was last updated on June 05, 2026 Show More ## evaluagent Pricing FAQs Generated using AI Is evaluagent free, or does it offer a free trial? No. According to G2 data, evaluagent does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. How much does evaluagent cost in 2026? According to G2 data, evaluagent pricing in 2026 starts at $35.00 and can reach $65.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the EvaluAgent's official pricing page for the most current details. Who is evaluagent pricing best suited for? Based on G2 reviewer demographics, evaluagent's pricing is best suited for mid-market contact centers with 51 to 1,000 employees, as this segment represents the largest share of reviewers and consistently reports strong satisfaction. Industries including financial services, consumer services, leisure and travel, and computer gaming appear frequently among G2 users of evaluagent. Small businesses also find value in the entry-level tier, particularly for streamlining manual QA. Enterprise teams across telecommunications and financial services use evaluagent for large-scale performance tracking. The starting price of £20.00 per month makes evaluagent accessible for growing teams, while custom enterprise quotes accommodate larger, more complex deployments. What are the key differences between the free and paid versions of evaluagent? Evaluagent does not offer a permanent free version, but according to G2's pricing data for evaluagent, a free trial is available for teams wishing to evaluate the platform before committing. The paid plan starts at £20.00 per month and includes a comprehensive feature set covering call transcription, auto and manual QA scorecards, calibration, AI-driven insights, customer journey QA, coaching tools, WFM integrations, LMS, and a full reporting suite. Enterprise teams with more complex needs can access custom quotes. G2 reviewers note that the trial period, while helpful, may feel insufficient to fully explore evaluagent's depth of features before making a purchasing decision. Is evaluagent considered good value for its pricing? G2 reviewers of evaluagent broadly indicate strong value, with the platform earning consistent praise for replacing manual, spreadsheet-based QA processes with automated, centralized evaluation workflows. The majority of G2 reviews highlight ease of use, transparent feedback, performance tracking, and AI-assisted scoring as standout benefits. Some G2 users note that conversational analytics and certain advanced reporting features come at additional cost, which can feel limiting. One reviewer specifically flagged that evaluagent's pricing may be a barrier for smaller businesses. However, the overwhelming volume of high ratings across mid-market reviewers suggests evaluagent delivers meaningful ROI for contact centers seeking scalable quality assurance. ## Top-Rated Alternatives [ ![MaestroQA](https://images.g2crowd.com/uploads/product/hd_favicon/adafc3aa5f749df6c87fb172bde7d79d/maestroqa.svg "MaestroQA") MaestroQA 4.8/5(325) ](https://www.g2.com/products/maestroqa/reviews) [ ![Zendesk Contact Center](https://images.g2crowd.com/uploads/product/hd_favicon/a701734fefa14b5b45938d64afe1dc2a/zendesk-contact-center.svg "Zendesk Contact Center") Zendesk Contact Center 4.5/5(315) ](https://www.g2.com/products/zendesk-contact-center/reviews) [ ![Playvox Quality Management](https://images.g2crowd.com/uploads/product/hd_favicon/d08404ba5e0eade02c99546c6bec9920/playvox-quality-management.svg "Playvox Quality Management") Playvox Quality Management 4.8/5(1,163) ](https://www.g2.com/products/playvox-quality-management/reviews) [ View All Alternatives ](https://www.g2.com/products/evaluagent/competitors/alternatives) ## evaluagent Pricing Reviews (2) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 10/4/2025 "Efficient and Easy to Use" 5/5 What do you like best about evaluagent? What I like best about EvaluAgent is how quick and straightforward it is to navigate the platform. The interface is clean and user-friendly, making it easy to complete tasks efficiently without confusion or delays. It really helps streamline workflows and saves time. Review collected by and hosted on G2.com. What do you dislike about evaluagent? One downside is that some of the more advanced features can take a little extra time to get used to, especially for new users. While the basics are very intuitive, additional guidance or tutorials for the more complex functions would make the onboarding process even smoother Review collected by and hosted on G2.com. What problems is evaluagent solving and how is that benefiting you? EvaluAgent helps simplify and streamline quality assurance processes, which saves time and reduces manual effort. It allows me to quickly review performance, track progress, and provide feedback in a structured way. This not only improves consistency across the team but also helps highlight areas for coaching and development. Overall, it increases efficiency and makes performance management much more transparent and effective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Enterprise (\> 1000 emp.) 10/15/2025 "Large Number of Call Review Options and Ease of Use" 4/5 What do you like best about evaluagent? I appreciate that there are so many options available when reviewing a call. As a handler, this makes it very clear for me to see what I am doing well and also highlights the areas where I need to improve. I also value being able to view the team averages, as this helps me understand where I am performing better and where I need to focus more to stay aligned with the rest of the department. it is also easy to use and was easily implemented as a new starter and integrate in our team and company. I use the platform monthly to see how i am performing. I dont feel like i have any issues whereby i have to contact the customer support services, as the platform is easy to use. Review collected by and hosted on G2.com. What do you dislike about evaluagent? I find it frustrating that locating my evaluations is rather difficult, since they are often archived after being reviewed. When I want to look up specific evaluations from certain dates, it becomes quite inconvenient to sift through all the archived items just to find the one I need. Review collected by and hosted on G2.com. What problems is evaluagent solving and how is that benefiting you? This tool helps me identify ways to enhance my daily work and make sure I am delivering a level of service that customers value. I also rely on it to highlight areas where I can grow as a handler in the future, as well as to point out any aspects where I might be falling short. At the same time, it shows me the areas where I am performing well, which gives me the confidence to assist others, knowing that I am meeting the responsibilities of my role. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite evaluagent Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5262ff93769d101bb9d1152c5e624139/maestroqa.png "Product Avatar Image") MaestroQA 4.8/5(325) [ Compare Now ](https://www.g2.com/compare/maestroqa-vs-evaluagent) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-contact-center.png "Product Avatar Image") Zendesk Contact Center 4.5/5(315) [ Compare Now ](https://www.g2.com/compare/zendesk-contact-center-vs-evaluagent) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_131a129b4d8a2f3979e75ebf215576a6/playvox-quality-management.png "Product Avatar Image") Playvox Quality Management 4.8/5(1,163) [ Compare Now ](https://www.g2.com/compare/playvox-quality-management-vs-evaluagent) ##### Categories on G2 [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)[Speech Analytics](https://www.g2.com/categories/speech-analytics) ##### Explore More [Most recommended spend management platforms by consultants](https://www.g2.com/discussions/most-recommended-spend-management-platforms-by-consultants-which-ones-stand-out)[Which emergency management systems reach employees via multiple channels to ensure incident notification delivery?](https://www.g2.com/discussions/which-emergency-management-systems-reach-employees-via-multiple-channels-to-ensure-incident-notification-delivery)[Best customer success platform for growing software companies](https://www.g2.com/discussions/best-customer-success-platform-for-growing-software-companies) [Which paid search intelligence software has the best combination of data depth and easy reporting for agencies managing multiple PPC accounts simultaneously?](https://www.g2.com/discussions/which-paid-search-intelligence-software-has-the-best-combination-of-data-depth-and-easy-reporting-for-agencies-managing-multiple-ppc-accounts-simultaneously)[Best sales performance management software for small business](https://www.g2.com/discussions/best-sales-performance-management-software-for-small-business)[Pros and Cons Details](https://www.g2.com/products/evaluagent/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)