Last updated on Apr 30, 2026
evaluagent offers 2 pricing editions, starting from $35 to $65. evaluagent pricing tiers are designed to support different usage levels and team sizes. evaluagent does not offer a free trial. Compare the evaluagent pricing table below to figure out the best fit for your needs. Some plans may require you to contact EvaluAgent for custom pricing.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
No. According to G2 data, evaluagent does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.
According to G2 data, evaluagent pricing in 2026 starts at $35.00 and can reach $65.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the EvaluAgent's official pricing page for the most current details.
Based on G2 reviewer demographics, evaluagent's pricing is best suited for mid-market contact centers with 51 to 1,000 employees, as this segment represents the largest share of reviewers and consistently reports strong satisfaction. Industries including financial services, consumer services, leisure and travel, and computer gaming appear frequently among G2 users of evaluagent. Small businesses also find value in the entry-level tier, particularly for streamlining manual QA. Enterprise teams across telecommunications and financial services use evaluagent for large-scale performance tracking. The starting price of £20.00 per month makes evaluagent accessible for growing teams, while custom enterprise quotes accommodate larger, more complex deployments.
Evaluagent does not offer a permanent free version, but according to G2's pricing data for evaluagent, a free trial is available for teams wishing to evaluate the platform before committing. The paid plan starts at £20.00 per month and includes a comprehensive feature set covering call transcription, auto and manual QA scorecards, calibration, AI-driven insights, customer journey QA, coaching tools, WFM integrations, LMS, and a full reporting suite. Enterprise teams with more complex needs can access custom quotes. G2 reviewers note that the trial period, while helpful, may feel insufficient to fully explore evaluagent's depth of features before making a purchasing decision.
G2 reviewers of evaluagent broadly indicate strong value, with the platform earning consistent praise for replacing manual, spreadsheet-based QA processes with automated, centralized evaluation workflows. The majority of G2 reviews highlight ease of use, transparent feedback, performance tracking, and AI-assisted scoring as standout benefits. Some G2 users note that conversational analytics and certain advanced reporting features come at additional cost, which can feel limiting. One reviewer specifically flagged that evaluagent's pricing may be a barrier for smaller businesses. However, the overwhelming volume of high ratings across mid-market reviewers suggests evaluagent delivers meaningful ROI for contact centers seeking scalable quality assurance.
I like how it is a useful way to keep track of my quality in an accessible way. Review collected by and hosted on G2.com.
Nothing. I think it is fit for purpose and easy to use. Review collected by and hosted on G2.com.
I appreciate that there are so many options available when reviewing a call. As a handler, this makes it very clear for me to see what I am doing well and also highlights the areas where I need to improve. I also value being able to view the team averages, as this helps me understand where I am performing better and where I need to focus more to stay aligned with the rest of the department. it is also easy to use and was easily implemented as a new starter and integrate in our team and company. I use the platform monthly to see how i am performing. I dont feel like i have any issues whereby i have to contact the customer support services, as the platform is easy to use. Review collected by and hosted on G2.com.
I find it frustrating that locating my evaluations is rather difficult, since they are often archived after being reviewed. When I want to look up specific evaluations from certain dates, it becomes quite inconvenient to sift through all the archived items just to find the one I need. Review collected by and hosted on G2.com.
