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Convin

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549 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2020
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Convin Reviews

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Profile Name
Star Rating
453
81
15
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Verified User in Financial Services
UF
Verified User in Financial Services
05/29/2026
Validated Reviewer
Review source: Organic

Rapid Innovation and Tailored Automation with Convin

Convin consistently brings new innovations in a short time understanding to our organizational requirements, including automation, voice agents, and automated tools to analyze customer interactions across channels. It also provides real-time agent assistance and call quality analyzing features, and it integrates with CRM and telephony systems. Any changes we suggest for our organization are delivered promptly and are tailored clearly and concisely to our business model.
Anand  P.
AP
Anand P.
04/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best AI for Customer Conversations

It helps me gain deeper insights into customer conversations.
Abhishek C.
AC
Abhishek C.
08/08/2025
Validated Reviewer
Review source: Organic

Very user friendly and interactive dashboard.

Easy to use interface. Helps to keep track of tasks.

About

Contact

HQ Location:
Bengaluru, IN

Social

@convin

What is Convin?

Convin is a Contact Center software that leverages AI to improve customer interactions. By utilizing conversation intelligence, companies with high volume calls can automate 100% call QA, uncover business-driving behaviors & actions, and auto-create personalized coaching instances. Moreover, we aim to eliminate human dependency and proactively address all call center challenges.Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact center processes with its platform capabilities. We recently secured seed funding led by Kalaari Capitals and backed by several renowned investors. For more information, visit www.convin.ai.

Details

Year Founded
2020
Website
convin.ai