--- title: Convin.ai Reviews meta\_title: 'Convin.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 549 reviews by the users' company size, role or industry to find out how Convin.ai works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 549 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Convin.ai Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Convin.ai, finding it user-friendly and convenient for auditing calls. [(9 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877060&qs=pros-and-cons#reviews) Users value the **high accuracy** of Convin.ai in capturing communication details and evaluating agent performance. [(7 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1878348&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Convin.ai, enabling easy access to call stats and metrics. [(6 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877757&qs=pros-and-cons#reviews) Users appreciate the **auditing efficiency** of Convin.ai, finding it user-friendly and easy to navigate for call audits. [(5 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877249&qs=pros-and-cons#reviews) Users find Convin.ai's **ease of use for auditing** highly beneficial, complemented by its user-friendly interface. [(4 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1878095&qs=pros-and-cons#reviews) Users face **auditing issues** with limited keyboard functionality and uncomprehensive reporting structures affecting efficiency. [(3 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1878503&qs=pros-and-cons#reviews) Users find the **inadequate reporting** of Convin.ai limits functionality and complicates the auditing process. [(3 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877856&qs=pros-and-cons#reviews) Users find that **call issues** hinder efficiency, particularly with mouse dependency for call management functions. [(2 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1876964&qs=pros-and-cons#reviews) Users feel that Convin.ai needs **improvement in the solution and referral sections** for better efficiency and speed. [(2 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877493&qs=pros-and-cons#reviews) Users find the **inadequate AI capabilities** hinder effective auditing and impact overall data accuracy and functionality. [(2 mentions)](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877418&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Convin.ai ##### 1. Ease of Use Users praise the **ease of use** of Convin.ai, finding it user-friendly and convenient for auditing calls. [ See 9 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877060&qs=pros-and-cons#reviews) See Related User Reviews ![Suraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj M.") SM Suraj M. Mid-Market (51-1000 emp.) 5.0/5 "Easy to use" What do you like about Convin.ai? A convenient platform and the support team is quite helpful throughout the setup and if any queries. ![Ansh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh C.") AC Ansh C. Mid-Market (51-1000 emp.) 5.0/5 "Accurate Tracking and Scoring" What do you like about Convin.ai? The interface is very simple to use and monitoring of each call and resulted review analysis is also good. ##### 2. Accuracy Users value the **high accuracy** of Convin.ai in capturing communication details and evaluating agent performance. [ See 7 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1878348&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh C.") AC Ansh C. Mid-Market (51-1000 emp.) 5.0/5 "Accurate Tracking and Scoring" What do you like about Convin.ai? The interface is very simple to use and monitoring of each call and resulted review analysis is also good. ![basavakiran M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "basavakiran M.") BM basavakiran M. Mid-Market (51-1000 emp.) 4.0/5 "Convin Audit Review" What do you like about Convin.ai? Can transcript the calls with 70-80% accuracy ##### 3. User Interface Users appreciate the **user-friendly interface** of Convin.ai, enabling easy access to call stats and metrics. [ See 6 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877757&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh C.") AC Ansh C. Mid-Market (51-1000 emp.) 5.0/5 "Accurate Tracking and Scoring" What do you like about Convin.ai? The interface is very simple to use and monitoring of each call and resulted review analysis is also good. ![Nitya Raj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitya Raj S.") NS Nitya Raj S. Mid-Market (51-1000 emp.) 5.0/5 "Easy to cordinate with calls" What do you like about Convin.ai? Can get my call stats very easily on the overall dashboard. ##### 4. Auditing Efficiency Users appreciate the **auditing efficiency** of Convin.ai, finding it user-friendly and easy to navigate for call audits. [ See 5 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877249&qs=pros-and-cons#reviews) See Related User Reviews ![Sumita O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumita O.") SO Sumita O. Mid-Market (51-1000 emp.) 5.0/5 "Useful For Audit" What do you like about Convin.ai? Ease to Use and Very Handy to Audit the calls ![Debjani B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debjani B.") DB Debjani B. Mid-Market (51-1000 emp.) 4.0/5 "Good accuracy" What do you like about Convin.ai? Good UI-to find out the agent's audit percentage,to take the data properly. ##### 5. Auditing Users find Convin.ai's **ease of use for auditing** highly beneficial, complemented by its user-friendly interface. [ See 4 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1878095&qs=pros-and-cons#reviews) See Related User Reviews ![Sumita O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumita O.") SO Sumita O. Mid-Market (51-1000 emp.) 5.0/5 "Useful For Audit" What do you like about Convin.ai? Ease to Use and Very Handy to Audit the calls ![Debjani B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debjani B.") DB Debjani B. Mid-Market (51-1000 emp.) 4.0/5 "Good accuracy" What do you like about Convin.ai? Good UI-to find out the agent's audit percentage,to take the data properly. ### 5 Cons or Disadvantages of Convin.ai ##### 1. Auditing Issues Users face **auditing issues** with limited keyboard functionality and uncomprehensive reporting structures affecting efficiency. [ See 3 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1878503&qs=pros-and-cons#reviews) See Related User Reviews ![basavakiran M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "basavakiran M.") BM basavakiran M. Mid-Market (51-1000 emp.) 4.0/5 "Convin Audit Review" What do you dislike about Convin.ai? while auditing can't use keyboard effectively specially to forward and rewind the calll - Need to click on call duration with mouse then use keyboar ![Moumita Sarkar(QA) .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moumita Sarkar(QA) .") M Moumita Sarkar(QA) . Enterprise (\> 1000 emp.) 5.0/5 "Review About Conwin-- Helpful to all levels in a BPO" What do you dislike about Convin.ai? SOme of the reporting structures are not all comprehensive and not user friendly. There is also no clink to paste option available. If one wants to au ##### 2. Inadequate Reporting Users find the **inadequate reporting** of Convin.ai limits functionality and complicates the auditing process. [ See 3 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877856&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh C.") AC Ansh C. Mid-Market (51-1000 emp.) 5.0/5 "Accurate Tracking and Scoring" What do you dislike about Convin.ai? The reports shared by system should be generated in timeline format, also Average Quality review should be presentable on daily basis rather based on ![Pavan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavan K.") PK Pavan K. Mid-Market (51-1000 emp.) 5.0/5 "It helps me feel easy to identify the agents performace easy" What do you dislike about Convin.ai? when clicked on call to audit creates a new window/dashboard ##### 3. Call Issues Users find that **call issues** hinder efficiency, particularly with mouse dependency for call management functions. [ See 2 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1876964&qs=pros-and-cons#reviews) See Related User Reviews ![Sachin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin K.") SK Sachin K. Mid-Market (51-1000 emp.) 5.0/5 "MAXIMIUM EFFECENICY FOR CALL TRACKING" What do you dislike about Convin.ai? CALL FLOW MANAGMENT CAN GET MORE SMOOTH. ![basavakiran M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "basavakiran M.") BM basavakiran M. Mid-Market (51-1000 emp.) 4.0/5 "Convin Audit Review" What do you dislike about Convin.ai? while auditing can't use keyboard effectively specially to forward and rewind the calll - Need to click on call duration with mouse then use keyboar ##### 4. Improvement Needed Users feel that Convin.ai needs **improvement in the solution and referral sections** for better efficiency and speed. [ See 2 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877493&qs=pros-and-cons#reviews) See Related User Reviews ![Debjani B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debjani B.") DB Debjani B. Mid-Market (51-1000 emp.) 4.0/5 "Good accuracy" What do you dislike about Convin.ai? Need improvement in solution part,further assistance section and the referral part. ![Diptanu D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diptanu D.") DD Diptanu D. Mid-Market (51-1000 emp.) 5.0/5 "Great experience with Convin." What do you dislike about Convin.ai? It could be more speed up.Efficiancy could be more improve.Convin took extra time to learn Local language like Kannada,Tamil and Telugu.But for HIndi ##### 5. Inadequate AI Capabilities Users find the **inadequate AI capabilities** hinder effective auditing and impact overall data accuracy and functionality. [ See 2 mentions ](https://www.g2.com/products/convin-ai/reviews?filters%5Bsentiment_snippet%5D=1877418&qs=pros-and-cons#reviews) See Related User Reviews ![basavakiran M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "basavakiran M.") BM basavakiran M. Mid-Market (51-1000 emp.) 4.0/5 "Convin Audit Review" What do you dislike about Convin.ai? while auditing can't use keyboard effectively specially to forward and rewind the calll - Need to click on call duration with mouse then use keyboar ![Nikunj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikunj M.") NM Nikunj M. Mid-Market (51-1000 emp.) 5.0/5 "Best audit tool" What do you dislike about Convin.ai? It works on capturing the data via word basis so accuracy is not 100%. Manual audits includes the scenario however AI does not cover scenario wise aud ## Top-Rated Alternatives [ ![Gong](https://images.g2crowd.com/uploads/product/hd_favicon/e33783a7fe09d9543772bf2218f64325/gong.svg "Gong") Gong 4.7/5(6,679) ](https://www.g2.com/products/gong/reviews) [ ![Balto](https://images.g2crowd.com/uploads/product/hd_favicon/2b7b3c9f5c1e12883e67c541f3e2ff2b/balto.svg "Balto") Balto 4.8/5(592) ](https://www.g2.com/products/balto/reviews) [ ![ScorebuddyCX](https://images.g2crowd.com/uploads/product/hd_favicon/6b3d7cf0322060b34c3486569059e427/scorebuddycx.svg "ScorebuddyCX") ScorebuddyCX 4.5/5(835) ](https://www.g2.com/products/scorebuddycx/reviews) [ View All Alternatives ](https://www.g2.com/products/convin-ai/competitors/alternatives) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 5/29/2026 "Rapid Innovation and Tailored Automation with Convin" 4/5 What do you like best about Convin.ai? Convin consistently brings new innovations in a short time understanding to our organizational requirements, including automation, voice agents, and automated tools to analyze customer interactions across channels. It also provides real-time agent assistance and call quality analyzing features, and it integrates with CRM and telephony systems. Any changes we suggest for our organization are delivered promptly and are tailored clearly and concisely to our business model. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? Dislike - we faced dislike in terms of pricing, in terms of voice agent we felt voice can be better human like, TTS quality is still lagging behind the market and their Ai insights still need some human validation Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? Convin helps with my agentic AI voice-agent development and makes it easier to support our call center by creating a curated base for AI agents. We also completed a POC on call quality audits with Convin AI. It analyzed our real agents’ call conversations, scored the calls, identified fatals, and provided improvement points to strengthen communication and support business growth. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anand P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anand P.") AP Anand P. Team Lead Mid-Market (51-1000 emp.) 4/28/2026 "Best AI for Customer Conversations" 4.5/5 What do you like best about Convin.ai? It helps me gain deeper insights into customer conversations. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? It can be expensive, depending on the pricing plan and the features you need. Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? Increase customer satisfaction with personalized support Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nithin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nithin S.") NS Nithin S. Senior executive at Fyers Financial Services Mid-Market (51-1000 emp.) 4/8/2025 "Convin.ai best tool to analyse the calls and emails" 4/5 What do you like best about Convin.ai? Analyzes customer interactions across voice, video, and email. Identifies keywords, topics, and sentiments. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? UI/UX Can Be Overwhelming Limited Customization Accuracy Variability Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? 1. Scattered Customer Insights Teams struggle to track what’s said on calls or in emails. Convin captures and analyzes everything automatically. 2. Lack of Call Visibility Managers can’t listen to every call. Convin gives summaries, key moments, and scorecards so you don’t have to. 3. Inconsistent Sales Performance Hard to spot what top reps are doing differently. Convin highlights patterns and offers coaching tips based on real calls. 4. Slow Onboarding for New Reps Newbies usually take time to ramp up. Convin lets them learn from real examples and feedback right away. 5. Manual CRM Updates Salespeople forget to log stuff. Convin can auto-log call details and insights into your CRM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kuldeep Kumar Paliya .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kuldeep Kumar Paliya .") K Kuldeep Kumar Paliya . admission counselor Enterprise (\> 1000 emp.) 11/30/2023 "Convin levels up my sales!" 5/5 What do you like best about Convin.ai? Conversations captured by Convin can be easily rewatched. - The Coaching sessions are simple to implement and improve call quality. - A powerful search feature that allows you to find a call by its content, participants, or call contents (based on the transcript), as well as an advanced keyword search filter is something that I used everyday. - Has the ability to share a specific excerpt, which is useful for sharing with colleagues. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? Convin has nothing to dislike - I'm a huge admirer. Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? Convin is an excellent tool for learning, demoing, taking notes, and more. I couldn't accomplish my job without Convin, and it's a tool I use on a regular basis. Every sales organization requires this to increase sales conversations, transaction closing rates, and customer relationships. This is very useful when returning to re-listen to calls for discovery. Review collected by and hosted on G2.com. Show More 3/2/2025 Current UserValidated ReviewerSource: Organic ![Ansh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh C.") AC Ansh C. Holiday Cruise Sales Expert Mid-Market (51-1000 emp.) 4/9/2025 "Accurate Tracking and Scoring" 5/5 What do you like best about Convin.ai? The interface is very simple to use and monitoring of each call and resulted review analysis is also good. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? The reports shared by system should be generated in timeline format, also Average Quality review should be presentable on daily basis rather based on entire data. Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? The real-time alerts about manual audits and performance metrics, ensuring prompt action on any issues.Convin also supports the improvement in performance by providing quality scores and detailed insights into call quality and script adherence. Review collected by and hosted on G2.com. Show More 4/15/2025 Current UserValidated ReviewerSource: Organic ![Diptanu D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diptanu D.") DD Diptanu D. Team Lead Mid-Market (51-1000 emp.) 1/30/2025 "Great experience with Convin." 5/5 What do you like best about Convin.ai? After few learning Convin captured all the details of Communication of agent and it shows the correct convin Quality score. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? It could be more speed up.Efficiancy could be more improve.Convin took extra time to learn Local language like Kannada,Tamil and Telugu.But for HIndi And english its the best. Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? Convin is helping us on auditing the calls very easly .And it also concentrate on the quality check of agent like opening closure of call.When we do manual audit on convin and if we add up something new convin want us to right the point why we are disagree with convin point.And next time convin get his error correct Automatically. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Suraj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj M.") SM Suraj M. Quality Analyst Mid-Market (51-1000 emp.) 5/9/2025 "Easy to use" 5/5 What do you like best about Convin.ai? A convenient platform and the support team is quite helpful throughout the setup and if any queries. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? A little rigid with what reports they have. They are good although a little customization here and there would be great! Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? Easy report generation, good dashboard and parameter analysis. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pratham S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratham S.") PS Pratham S. Holiday Cruise Expert Mid-Market (51-1000 emp.) 4/10/2025 "Convin Review" 5/5 What do you like best about Convin.ai? It is easy to access and also understand various languages. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? When we are having a conversation with any guest and there is any sound coming from there background it causes a fall in our quality score! Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? Problem:- Manual Quality score. Solution:- On the spot quality score and training. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nitya Raj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitya Raj S.") NS Nitya Raj S. Holiday cruise sales expert Mid-Market (51-1000 emp.) 4/3/2025 "Easy to cordinate with calls" 5/5 What do you like best about Convin.ai? Can get my call stats very easily on the overall dashboard. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? Call flow can be managed more fluently . Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? It is very easy for myself to get my call reviews, raise any dispute over the audit performed over my call. It is easy to manage with decent UI Flow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Naresh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naresh C.") NC Naresh C. Quality Executive Mid-Market (51-1000 emp.) 1/30/2025 "It can generate multiple insights with respect to conversation and reports also." 5/5 What do you like best about Convin.ai? In the audit dashboard, I get multiple metrices with respect to the manual audits perform on real time basis. Moreover it is very usefull for the agents to keep a track in one single go and get notified over every manual audit. Review collected by and hosted on G2.com. What do you dislike about Convin.ai? it is majorly audit some specific category type calls like sync and license attach. Review collected by and hosted on G2.com. What problems is Convin.ai solving and how is that benefiting you? before convin we use manual audit in google sheet and excel, but after convin it is easier and time convenient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)[Speech Analytics](https://www.g2.com/categories/speech-analytics) ##### Explore More [What influencer marketing tools make it easy for a marketing team to keep creators and campaigns organized without the platform getting in the way?](https://www.g2.com/discussions/what-influencer-marketing-tools-make-it-easy-for-a-marketing-team-to-keep-creators-and-campaigns-organized-without-the-platform-getting-in-the-way)[What is the most affordable network management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-network-management-software-for-smbs)[Which database DevOps software solutions integrate with Jenkins, GitLab and GitHub for automated database release pipelines?](https://www.g2.com/discussions/which-database-devops-software-solutions-integrate-with-jenkins-gitlab-and-github-for-automated-database-release-pipelines) [Which health care credentialing solutions minimize implementation risks and support smooth adoption?](https://www.g2.com/discussions/which-health-care-credentialing-solutions-minimize-implementation-risks-and-support-smooth-adoption)[What's the best digital signage provider](https://www.g2.com/discussions/what-are-the-best-digital-signage-providers)[Pros and Cons Details](https://www.g2.com/products/convin-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)