Products

Zowie is a customer service automation platform designed to supercharge efficiency, boost customer satisfaction, and drive revenue growth. Led by our AI-powered engine that can fully resolve up to 95% of incoming customer questions, Zowie offers a comprehensive suite of customer service tools tailor-made to meet the demands of the 21st century.

Sales Layer is a product information manager in the cloud designed to centralize product information and synchronize it in all sales channels automatically.

BMC Helix IT Service Management (ITSM) is a suite of tools with integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. Business Challenge Traditional ITSM processes often involve manual tasks that consume valuable time and resources. Examples include a reliance on email communications to submit or manage service requests, the tracking of projects through spreadsheets, and cumbersome development cycles f

Boost.ai offers a no-code, self-learning AI agent platform capable of handling thousands of customer and internal support interactions daily, with the precision and security demanded by banks, credit unions, insurers, and financial institutions. The platform allows seamless orchestration between traditional NLU models and large language models and key features include: a no-code conversation builder, self-learning AI with hybrid NLU + LLM integration, omni-channel support, scalable intent manage

Sales Snap is a comprehensive marketing automation platform designed to streamline and enhance your marketing and sales processes. It offers a suite of tools that enable businesses to collect leads, manage communications, and execute targeted campaigns across multiple channels, all within a single, user-friendly interface. Key Features and Functionality: - Email Marketing: Craft personalized emails using a variety of templates or create custom designs with a drag-and-drop editor. Incorporate d

Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping them spend more innovating than troubleshooting. Its automated playbooks seamlessly address common issues and precise ML-driven alerts help manage rapid change, thereby enhancing infrastructure availabil

Your everyday work becomes both easier and more fun with a visual and user-friendly CRM system that can be customised to your needs.

Infobip's Customer Service solution is a comprehensive, cloud-based platform designed to enhance customer interactions by providing personalized, efficient, and omnichannel support. It enables businesses to engage with customers across their preferred communication channels, ensuring a seamless and satisfying experience. Key Features and Functionality: - Omnichannel Support: Engage customers through various channels, including SMS, WhatsApp, Live Chat, Email, and more, all managed from a u

Zoho Marketing Automation is an all-in-one marketing automation software tool that helps you convert more leads and drive higher revenue across channels.

Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered.

Whippy helps businesses scale through our powerful set of communication tools including Campaigns for marketing & mass messaging, Automations for workflow management, Sequences for sales & Team Inbox for customer support.

Talkative provides contact centres with a secure AI layer that’s flexible, fast to deploy, and easy to manage. With our unique knowledge base and prompt methodology, we provide a complete AI customer service solution that delivers accurate and brand-aligned customer service across channels, integrates with existing systems, and seamlessly escalates to humans when needed.

Chart.js is a free, open-source JavaScript library designed for data visualization, enabling developers to create interactive and responsive charts for web applications. It supports eight core chart types: bar, line, area, pie (doughnut), bubble, radar, polar area, and scatter. Originally developed by Nick Downie in 2013, Chart.js has evolved into a community-maintained project, recognized for its simplicity and flexibility in rendering charts using HTML5 canvas. Key Features and Functionality:

BHN Rewards, formerly known as Rybbon, is a comprehensive digital rewards management platform designed to streamline the distribution of incentives such as e-gift cards, prepaid Visa and Mastercard options, and charitable donations. Catering to sectors like marketing, sales, market research, academic research, and employee engagement, BHN Rewards enhances participation and engagement by offering a seamless and efficient rewards experience. Key Features and Functionality: - Extensive Reward

KODIF is a Generative AI Customer Support Automation solution. Streamline your agent workflows and turn multiple tabs into a one-click action. Supercharge your agents with auto-generated responses based on contextual data and your unique brand identity. Empower your customers to self-resolve their issues with self-service powered by GenAI. Products: - Agent Shortcut turns any multi-step agent workflow into a one-click action with zero engineering effort. - Marie Chatbot Builder creates a chatbot

Kubernetes is an open-source platform designed to automate the deployment, scaling, and management of containerized applications. It groups containers into logical units called pods, facilitating efficient management and discovery. Originating from Google's internal system, Borg, Kubernetes combines over 15 years of experience in running production workloads with best practices from the community. Its flexibility allows it to operate seamlessly across various environments, including on-premises,

Users are empowered to self-serve global omnichannel campaigns, tailored to the behaviour and preferences of each individual customer. Easily build campaigns and create fully connected customer experiences across channels on this single-view Marketing Automation Platform, which includes a simple drag-and-drop functionality, uses instantaneous segmentation and can integrate with any secure data source.

AdScale is an AI-driven advertising platform designed to empower eCommerce businesses by automating and optimizing their advertising campaigns across major channels like Google and Meta. By integrating directly with platforms such as Shopify and BigCommerce, AdScale leverages real-time data to enhance targeting, creative generation, and budget allocation, enabling merchants to achieve higher returns on ad spend with reduced manual effort. Key Features and Functionality: - Automated Campaign Cr

Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

MioDatos is a marketing automation platform designed to help vendors share co-branded marketing content with thier channel partners.