--- title: BHN Reviews meta_title: 'BHN Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how BHN works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 110 scale: '5' date_modified: '2026-06-30' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # BHN Reviews **Vendor:** Blackhawk Network **Category:** [Rewards and Incentives Software](https://www.g2.com/categories/rewards-and-incentives) **Average Rating:** 4.5/5.0 **Total Reviews:** 110 ## About BHN Trusted. Innovative. Unrivaled. With a single connection to BHN’s global payments platform, your business unlocks the world’s largest network of consumer branded payment solutions. Discover new ways to engage your customers, employees, and partners. Grow revenue. Increase loyalty. Incentivize your teams. ## BHN Pros & Cons **What users like:** - Users find the **ease of use** of BHN to be impressive, making the reward process uncomplicated and straightforward. (1 reviews) - Users find the **easy sending** of rewards with BHN via Rybbon to be straightforward and effective. (1 reviews) **What users dislike:** - Users find that BHN's **limited variety** makes it feel outdated compared to more modern and sleek tools. (1 reviews) - Users find BHN to be **slow loading** and feel it lacks the modernity of newer tools. (1 reviews) ## BHN Reviews ### 1. Rybbon is a solid tool **Rating:** 2.5/5.0 stars **Reviewed by:** Dominick D. | Senior Finance Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about BHN?** The support and framework are there, sending rewards using Rybbon is simple enough **What do you dislike about BHN?** There are more modern and sleeker tools we have since moved on to, Rybbon feels a bit slow and dated compared to newer alternatives **What problems is BHN solving and how is that benefiting you?** We needed a way to send out rewards to compensate experts and it did just that for us. ### 2. BHN - Best Business Decision We Have Made **Rating:** 5.0/5.0 stars **Reviewed by:** Amy M. | Intelligence Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about BHN?** How easy it is to use, how our company gets a refund from unclaimed rewards, and how it integrates with our survey platform. Customer support is quick to respond. It also has saved so much time. We used to manually send gift cards and the time it took to do that was insane. BHN Rewards has cut our time by 3/4. I could go on and on. It's just a great tool. **What do you dislike about BHN?** I can't really think of anything I don't like. I would, however like to see more graphic options that could be used on the email the particpants receive. I don't care of the "package" graphic. **What problems is BHN solving and how is that benefiting you?** It is solving how much time I used to spend on sending out thousands of rewards. ### 3. BHN rewards have helped us give back to our teams easily and efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about BHN?** I like that I can provide a gift card to our teams globally which can be very difficult without a platform such as BHN Rewards. I can pick from a variety of cards and currencies. BHN also now allows us to scedule rewards which is very helpful when sending out lunch credits to global teams. **What do you dislike about BHN?** Soemthing I find difficult about BHN is that I have to create a whole seperate campaign each time I send a different amount out. It would be helpful to be able to choose different amounts in the same campaign. **What problems is BHN solving and how is that benefiting you?** BHN Rewards is solving our problem on how to administer rewards and incentives globally. As a global company it can ben difficult to find a way to send gift cards across the world. This platform helps to streamline the task and allows us to send cards to everyone from one app. ### 4. Facilitates the delivery of rewards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about BHN?** To build long-lasting relationships with customers and improve brand perception, our agency uses different strategies, and one of them is to offer incentives. BHN Rewards makes it easy to deliver and track these incentives, allows you to set an expiration time for the rewards and recover all of those that were not redeemed. This way, losses are reduced and the ROI of the campaigns is increased. **What do you dislike about BHN?** There are few integrations with marketing and sales platforms, you have to use Zapier to expand the range of options, and it is an extra cost. I would like to see the BHN Rewards platform expand its catalog of integrations. **What problems is BHN solving and how is that benefiting you?** It is a platform that is quick to implement and easy to manage. We have detailed control over the rewards delivered, and I can also customize the message that the client will receive, giving a personalized touch to each incentive. It has helped us improve the perception of brands and give consumers that little push to buy. ### 5. Boost your sales by giving a small incentive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2024 **What do you like best about BHN?** We use BHN Rewards for promotional campaigns, when customers need an extra incentive to make a purchase. Also to motivate customers to leave feedback, it integrates well with SurveyMonkey and Marketo. Overall, the platform is easy to use and it is possible to track the rewards you give out. **What do you dislike about BHN?** You can't always be giving out incentives, so their use is limited to seasons or not, everything depends on the market you are working in, I would say that is the negative side of this tool. **What problems is BHN solving and how is that benefiting you?** We have clients who are in very competitive industries and as part of our strategy to achieve sales, conversions or leads, we have integrated BHN Rewards. Logistically, it makes it easier for us to deliver incentives, which we offer in our promotional campaigns to gain clients or subscribers. In addition, this tool integrates very well with our other survey and email delivery tools. ### 6. Just What I Need **Rating:** 4.5/5.0 stars **Reviewed by:** Ein H. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about BHN?** Because BHN has so many options, it's a one stop shop for some like myself who hates shopping and browsing. You get in, you pick what you want, and send it off - everyone's happy. Simple is always better when shopping and it's hard to beat BHN for what they offer in options, simplicity of use, and aesthetic of site. Additionally, whenever I've had issues with the site, their Customer Support is super simple and doesn't feel too automated. **What do you dislike about BHN?** Personally, I am not a huge shopper so seeing so many options is a bit draining. BUT, that is also a thing I like so that I can keep it fresh every time I use BHN Rewards. **What problems is BHN solving and how is that benefiting you?** Keeping everyone happy in a way that is quick and simple. ### 7. Works well with Qualtrics and great support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about BHN?** I love its API connection with Qualtrics. I love that we can reward survey respondents worldwide and their support is very responsive and gets back to me quickly. **What do you dislike about BHN?** Sometimes there is a short lag time for BHN to recognize surveys created in Qualtics, as well as sometimes a short lag time for the link to Qualtrics to work. **What problems is BHN solving and how is that benefiting you?** Assisting with setting up campaigns as well as creating an account where other departments can use it and use their own budget rather than our department having to divvy up the invoice on our end. ### 8. Highly Recommend BHN Rewards **Rating:** 4.5/5.0 stars **Reviewed by:** Anomitra B. | Faculty, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about BHN?** It is well respected and trusted, it is easy to use it can be used frequently, it is easy to implement, and it integrates with business outcomes, it has a few cool features, the customer support is okay **What do you dislike about BHN?** Nothing as such, I haven't found anything to dislike **What problems is BHN solving and how is that benefiting you?** BHN Rewards help in spreading brand awareness. It helps solve the information asymmetry problem between the buyer and the seller. It helps me to get gift cards from merchants of choice. ### 9. Great way to incentivize individuals for contributions to valuable projects **Rating:** 3.0/5.0 stars **Reviewed by:** Zachary L. | President and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about BHN?** When launching a new marketing campaign we needed a way to incentivize folks in our target market for real industry feedback and this was an excellent way to get digital traffic in the door. **What do you dislike about BHN?** Processing and other fees along the way. **What problems is BHN solving and how is that benefiting you?** Lack of digital traffic to help us beta test a new program we were launching. Helped us get real time user data for continuous process improvement. ### 10. Great selection of rewards as well as great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about BHN?** Any rewards that are not claimed are automatically refunded. **What do you dislike about BHN?** Sometimes it is a bit bothersome to track down the PO I used once I get a refund. **What problems is BHN solving and how is that benefiting you?** It is helpful when we need to send rewards to clients or our own employees. ### 11. Valuable and Trusted **Rating:** 5.0/5.0 stars **Reviewed by:** Alex J. | Field Services Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about BHN?** I like how they help businesses grow using powerful rewards programs that are accessible at any level **What do you dislike about BHN?** Nothing isn't there to no like, i really think this service is great **What problems is BHN solving and how is that benefiting you?** It's solving the way companies respond to employees wishes and cater to them greatly with their help ### 12. Easy platform that helps incentivize clients to truly hear you out. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about BHN?** I like how easy it is to use the software in general. Using it often wasn't difficult like some other sofwares and integrating it into a daily work flow has its benefits. **What do you dislike about BHN?** Customer support could be a bit better here. There have been some issues **What problems is BHN solving and how is that benefiting you?** Ghosting can be a big problem but giving someone an incentivie is always a great way of increasing communication. ### 13. Blackhawk Network Is Tanking this service **Rating:** 0.0/5.0 stars **Reviewed by:** Joe G. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about BHN?** Technically it works, and they do refund unused gift cards. I've connected lots of services to this, including Zapier, Intercom, Qualtrics all work as intended. Now these integrations require the annual **What do you dislike about BHN?** Since BHN rewards took over they've slowly made the product worse. they now require an annual subscription to use any integration. If you want to upgrade, they require you to "request a quote" at this point, a salesperson emails you and calls you as though you've never used the product before. This is a company that facilitates smooth client experience, but everything I see from BHN is that they are money hungary **What problems is BHN solving and how is that benefiting you?** It lets me send one-off gift cards and gift cards to a CSV import list to a group of people in one country. I have the honor of paying 10% on top of each gift card or for a large fee (~$4k annually) I can get send these gift cards at-cost. BHN returns unused gift cards to you after 90days, this is the one thing they do well. After sending out about $9000 in gift cards, I got $700 back from unsed cards, so a little under 10% **Official Response from Chelsea L:** > Hello, Joe, thank you for providing your feedback. We want every customer to have a great experience with BHN Rewards and are disappointed to see this was not the case in your instance. We would welcome the opportunity to discuss your experience further. Please contact us at care@rybbon.net. ### 14. Easy to use! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about BHN?** It's easy to use when you want to send digital gift cards to internal team members or externally. **What do you dislike about BHN?** I don't have any feedback for what I dislike **What problems is BHN solving and how is that benefiting you?** It makes it easier to incentivize clients to provide feedback and gives them options for what rewards they want ### 15. It was a pretty straightforward service. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about BHN?** I appreciate again the simplicity involved and the directness it was easy to choose what I wanted and a easy to access my rewards. **What do you dislike about BHN?** There should be options made avaible. It's nothing really that stood out except for this simplicity. **What problems is BHN solving and how is that benefiting you?** Creating rewards and opportunities ### 16. Useful product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about BHN?** Very easy to use, and big selection especially when sending rewards to team members and clients. The refund for unused rewards is helpful. **What do you dislike about BHN?** Nothing at this time! It's user friendly **What problems is BHN solving and how is that benefiting you?** Quick solution for incentivizing sales teams and unresponsive clients. ### 17. Okay **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about BHN?** Good all in one solution for digital rewards. Everything went smoothly. Happy. **What do you dislike about BHN?** Nothing stood out as a negative. Experience was good. So nothing was disliked. **What problems is BHN solving and how is that benefiting you?** Allowed me to send and track a digital reward. ### 18. It’s been a great experience, I gained a lot of value. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about BHN?** I like the value I gain from using BHN rewards. **What do you dislike about BHN?** I hardly dislike anything about it. It is created very well. **What problems is BHN solving and how is that benefiting you?** It's solving financial concerns by offering another option to make income by creating rewards and incentives. ### 19. Solid UI experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2024 **What do you like best about BHN?** Helpful rewards platform, solid UI allows for easy use. **What do you dislike about BHN?** Learning curve can be challenging as community is not as established **What problems is BHN solving and how is that benefiting you?** Helpful for rewards program ### 20. BHN makes sending incentives quick and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about BHN?** The reporting and tracking functions. It makes it simple for us to track sending incentives out to our respondents, we can see if the email was sent, delivered, opened, and claimed. This makes tracking payments quick and easy. **What do you dislike about BHN?** Not applicable. We are happy with all the BHN services. **What problems is BHN solving and how is that benefiting you?** We regularly provide incentives to those who complete surveys for us. BHN is the quickest way to get those incentives paid out and also to track the status of them. Their reporting functions also enable us to have real time information on how much of our incentive budget has been spent for different projects. ### 21. Rybbon Review **Rating:** 3.5/5.0 stars **Reviewed by:** Julia P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about BHN?** I like that it's instant rewards, and that there is a decent selection of rewards, including wildly appealing ones like Master Card and Amazon. I like that the reward catalogue can be shown through an API. **What do you dislike about BHN?** We use Canadian Dollars, and having everything function as US Dollars causes us extra work and inaccurate budgets as by the time the funds are loaded in, the currency exchange range isn't the same. I would also like to be able to set Master Card first in our catalogue of rewards instead of it showing up in alphabetical order. I would like to see bilingual fields, as we are currently stuck having titles with English/French barely fitting in the character limit. **What problems is BHN solving and how is that benefiting you?** They are helping us deal with complaints from our users regarding "deffective" cards. They helped us in whitelisting envelopes so major accounts can receive emails. **Official Response from Chelsea L:** > Hi Julia, Thank you for the feedback! It's great to hear you're enjoying our wide selection of rewards and our APIs. We've shared your feature feedback with the team and we will reach out to you directly to get more information. Thanks again! Chelsea ### 22. Easy to use with great choices for recipients **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about BHN?** This account is great, we set it at the beginning of the year and forget it (in terms of adding a pool of money that we draw down during the year). Great that we don't need to go get approval for every small project we need to use this for! **What do you dislike about BHN?** Can always use more choices for redemption but honestly the main ones I'd look for are all here, no complaints. **What problems is BHN solving and how is that benefiting you?** Incentives for survey respondents, we use this for a variety of projects during the year, at a variety of price points. ### 23. Great option for price and ease (especially for small businesses) **Rating:** 4.5/5.0 stars **Reviewed by:** Whitney V. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about BHN?** Our gifting needs are sporadic in terms of timing and quantity. Having the automation set up makes it super easy for our employees to trigger the request and for us to approve and pay as we go. Overall, we are very pleased with this option as we were "too small" for a number of the other gifting services and the fact that integrates so nicely with HubSpot is the cherry on top. **What do you dislike about BHN?** Their sales cycle was a little odd in that I created our account and started using it when a team member reached out to do a call (which I thought was to highlight additional features) but it was the initial sales call. We figured this out in about 10 minutes but it was still awkward. There could also be additional clarity on using a credit card for each payment versus setting up a bank account to hold a set amount of funds (on their books) to draw down from. **What problems is BHN solving and how is that benefiting you?** As a recruiting and HR consulting firm, we were struggling to find an option that would allow us to send congratulations and thank you gift cards to the individuals we work with on an as-needed basis. ### 24. Simple way to send incentives or gift cards rewards to clients, employees, or prospects. **Rating:** 4.0/5.0 stars **Reviewed by:** Matt C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about BHN?** A simple and easy-to-use platform for gift cards and incentives. Our sales team uses gift cards to increase sales pitches/meeting show rates and to help close more deals. **What do you dislike about BHN?** It would be great if there were a text option to be able to send gift cards out to prospective clients and leads. **What problems is BHN solving and how is that benefiting you?** BHN helps our sales team to get bbetter attendance rates to sales pitches by incentivizing leads to show up. **Official Response from Chelsea L:** > Hi Matt - thank you so much for your review! We're glad to hear our platform is helping drive deals for your team. Also, we now have SMS delivery available to send rewards. Check out this blog or reach out to your rep for more info. Thanks again! ### 25. BHN Rewards makes it easy to send gift cards **Rating:** 4.5/5.0 stars **Reviewed by:** Chelsea S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about BHN?** I like how easy it is to send gift cards to customers and prospects. The tool is set up in a nice way to categorize different initiatives. **What do you dislike about BHN?** I wish there were more payment options or that it wasn't more expensive to use a non-preloaded card. **What problems is BHN solving and how is that benefiting you?** BHN Rewards makes it easy to send gift cards to prospects. As a result, prospects have shown more interest in sitting for meetings. ### 26. Easy to use and recipients are happy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about BHN?** BHN Rewards make it so easy to send out gift cards! The ability to select multiple retailers for the recipient to chose from ensures that the recipient is happy. Capabilities such as notifications if emails bounce, seeing if the reward has been accepted, and sending reminder emails are so helpful on this platform. Using BHN Rewards has made sending and tracking gift cards much easier! **What do you dislike about BHN?** There was a switch in ownership from Rybbon to BHN Rewards which was a bit confused, but it is all cleared up now! **What problems is BHN solving and how is that benefiting you?** BHN Rewards makes it easy to send out gift cards from surveys, ensuring that it gets delivered a personal note is added. ### 27. Rybbon **Rating:** 5.0/5.0 stars **Reviewed by:** Lorri W. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about BHN?** Our association hosts multiple events/webinars every year. During Covid, we pivoted to all virtual. We found Rybbon to be the perfect solution for attendee rewards and sponsorship incentives. The ability to offer choices for gift rewards made it an even better program! The platform is super easy to navigate and truly, Rybbon does all the work! We appreciate the invoice summaries and the fact that we are credited with any unused gift card amounts. I cannot say enough good things about Rybbon! **What do you dislike about BHN?** There were a few challenges we encountered early on, however, Rybbon asked for feedback and they were very responsive to upgrade or make changes that made the program even easier to use. **What problems is BHN solving and how is that benefiting you?** The benefits are a one-stop one-shop solution for a gift card reward program in a business setting. ### 28. Great platform for rewards management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about BHN?** Easy to use, train and onboard users, manage multiple rewards programs, set budgets and other controls, ability to claim unused funds, and reasonable platform cost. **What do you dislike about BHN?** Mobile friendly option would be helpful for sales staff on the road to easily monitor budget and track recipients. **What problems is BHN solving and how is that benefiting you?** We provide rewards for customer acquisition and retention, and our previous vendor had no analytics or controls to measure our rewards programs' effectiveness. ### 29. Reduce your workload! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about BHN?** Rybbon is easy to use, has plenty of options, and helps us deliver significant value to our clients. **What do you dislike about BHN?** There is nothing that I dislike about Rybbon. This has been a time saver and value-add for our clients. **What problems is BHN solving and how is that benefiting you?** Rybbon has saved a considerable amount of time in the administration of survey incentives. We have also delivered significant value to our clients by using the Global Smart Choice option. This allows the recipient to select a gift card of their choice (or a non-profit donation of choice), customized depending on recipient location. ### 30. Rybbon is a great tool for virtual incentives **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about BHN?** The best part of Rybbon is definitely that all unclaimed returns are transferred back to our account after a pre-determined amount of time (that we get to decide). This saves us money in the medium- to long-term, and we can't ask for more than that. The selection of virtual rewards is wide, and the international rewards are exactly what we need for our respondents. The customer service team is responsive and very helpful. **What do you dislike about BHN?** There is a delay in processing payment from Rybbon's side. This results in a lag for us, and it makes it difficult to launch surveys (and their corresponding rewards) quickly. **What problems is BHN solving and how is that benefiting you?** Rybbon helps us send survey rewards to respondents around the world. ### 31. Love using the Rybbon Platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew K. | Head of Forum Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about BHN?** The ease of use is probably what I like best about Rybbon. The platform is clean, easy to use and affective for sending any type of gift card. We have evaulated other platforms but the mixture of Rybbons cost + ease of use was unmatched. **What do you dislike about BHN?** The one thing I have noticed is that sometimes when you send a gift card to someone, the card ends up in their spam or they have trouble accepting it. Not sure if that's a Rybbon issue or an email issue on my end. **What problems is BHN solving and how is that benefiting you?** I love the fact that you can upload a csv file to make it easy to send gift cards to multiple people at once. I am definitely more productive, and the platform saves me a ton of time! ### 32. Rybbon makes it easy to reward customers, globally **Rating:** 4.0/5.0 stars **Reviewed by:** Ciara R. | Customer Advocacy Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about BHN?** The best thing about Rybbon is the ability to let customers choose their reward in their local currency. That way, you can run campaigns without a concern of whether the customer will be able to use the gift card or not. **What do you dislike about BHN?** As far as I know, the tool doesn't integrate with Salesforce. At the moment, I upload the results of each campaign (claims of gift cards) manually as a direct mail campaign. **What problems is BHN solving and how is that benefiting you?** I work directly with our customers, Rybbon makes it easy to surprise and delight customers and offer the rewards for their time providing feedback on product surveys and more. ### 33. Rybbon Gifting Made Easy! **Rating:** 4.0/5.0 stars **Reviewed by:** Diane Q. | Customer Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about BHN?** Rybbon makes iot easy to create a campaign, it has many choices of gift cards available, and that we can send gift cards internationally. **What do you dislike about BHN?** Making a payment sometimes takes too long to show up on the account to be available to use, and the fact that it is difficult to call someone if there's an issue. No instant help desk messaging. **What problems is BHN solving and how is that benefiting you?** During Covid, many of our customers have been working from home, so it is easy to send appreciation gifts. Our company has a remote work situation so sending staff gifts is more manageable and cost-effective with Rybbon. ### 34. Incentives Timesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki P. | Research Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2022 **What do you like best about BHN?** Great customer service. Offers global rewards available in the local currency. I also thought it was nice they included donations as options recipients could choose from. It is also nice that it is integrated with Qualtrics. **What do you dislike about BHN?** Only downside I would say is that it doesn't have mobile compatibility when setting up or checking your campaigns. You have to use your desktop for everything. **What problems is BHN solving and how is that benefiting you?** Verifying if survey respondents are getting their rewards also saving money on unused rewards ### 35. Great tool for managing promotions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about BHN?** Easy to use with lots of choices of gift cards. **What do you dislike about BHN?** Payments need to be sent in USD, which is not our local currency so there are FX fees **What problems is BHN solving and how is that benefiting you?** n/a ### 36. Great incentives distribution tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about BHN?** Rybbon helps us incentivize respondents for our research studies. I really like how it allows us to incentivize with a large number of gift cards or even donations to organizations. There are so many options that can cater to the interests and desires of a lot of different people that might participate in research studies. It also allows us to do this across geographic locations. **What do you dislike about BHN?** There is a feature that allows you to ask the recipient to select their geographic location, and it then populates all of the options in that geographic location. That's great. However, for some reason, my team was instructed (and I should probably figure out why) to only keep one campaign to one geo, which means I actually have to manually select the incentive options one-by-one. In some locations, that's a heck of a lot of selections to check. I wish there was an option to just select all that apply and then I could manually remove options that I didn't want to include. That would really save a ton of time. **Recommendations to others considering BHN:** Understand what you're paying for and what the subscription entails. The number of options is great, but I'm not sure of the overhead fees or the cost to get on the platform versus other similar platforms/services. **What problems is BHN solving and how is that benefiting you?** Rybbon allows us to automate our incentives distribution. Instead of manually purchasing one gift card or incentive type to distribute, it allows respondents to select an incentive that they want. That helps us to attract more respondents, as they have the opportunity to select something that they want for their time. ### 37. Easy to Use, Superior Customer Service, Always Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Amber W. | M, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about BHN?** Rybbon ALWAYS exceeds my expectations. From customer service teams to the platform itself, I'm consistently impressed with this tool. I recommend it to all of my clients, and in fact, also use it myself. **What do you dislike about BHN?** Very little not to love. The only issue I had was troubleshooting an integration. The teams aren't super knowledgeable in the other side of integrations which could be a bit challenging. **What problems is BHN solving and how is that benefiting you?** Rybbon is solving a TON of use cases for clients. From increasing survey participation to encouraging more demos, this platform is helping to enhance my customer's overall business 3-fold. ### 38. Rybbon makes gifting so easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Abby M. | Research Support Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2021 **Describe the project or task BHN helped with:** The Rybbon care team is always so helpful and they continuously try provide users with attention and assistance they deserve. The system is very user friendly and easy to navigate. I highly recommend Rybbon to anyone that is considering using it. **What do you like best about BHN?** Rybbon has provided an easy and efficient way for us to deliver awards. We use Rybbon to send gift cards for our Clinical Research Participants. **What do you dislike about BHN?** There is nothing that I dislike about Rybbon. **Recommendations to others considering BHN:** I highly recommend Rybbon to anyone who may be considering it. You will love it **What problems is BHN solving and how is that benefiting you?** The pandemic has restricted many of our face to face patient visits. Rybbon makes it easy to compensate our study participants with an electronic gift card. ### 39. Amazing Application to manage the rewards distribution **Rating:** 5.0/5.0 stars **Reviewed by:** Chintan D. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about BHN?** I liked the structure of the application and easy to use interface which helps new users to settle down very quickly. **What do you dislike about BHN?** There is nothing that I dislike at the moment. **Recommendations to others considering BHN:** Highly recommend Rybbon to everyone! **What problems is BHN solving and how is that benefiting you?** It helps to distribute the rewards across the globe with all the tracking details available. ### 40. Easy-to-use but powerful incentive tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about BHN?** The best part of Rybbon is how easy it is to link with our preferred survey platform and track the incentive distribution process. It's also extremely helpful that unclaimed rewards can be managed so that we can save money. **What do you dislike about BHN?** I haven't experienced many issues, so I can't really list any dislikes at the current time. I suppose integration could be a bit more streamlined. We've had some minor issues with survey respondents getting errors in the transition from the survey to Rybbon, which has led to re-distributing of incentives, but it wasn't on a large scale. **What problems is BHN solving and how is that benefiting you?** It is a much simpler and easier to manage process to distribute digital incentives to survey respondents. Being able to offer digital incentives saves us time by not needing to distribute physical ones. ### 41. Very easy way to generate links to award incentives **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about BHN?** It is very very easy to reload additional funds, create new links for respondent incentives and select which options we want them to be able to choose from. Also appreciate that we aren't charged for the incentives if the expiration date passes since we know some people won't open the award email even if they took the survey! **What do you dislike about BHN?** I haven't had issues yet, but our account was already set up so I can't speak to that experience **What problems is BHN solving and how is that benefiting you?** Haven't had any issues with yet. The benefits are that this is an easy way to generate prizes or incentives for surveys that we field in-house. I also like the variety of options that they have to choose from and that there are international capabilities. ### 42. Easy to Use Reward System **Rating:** 4.5/5.0 stars **Reviewed by:** Tom S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about BHN?** Rybbon is very intuitive and easy to use. Also, it is seamless for international rewards. We are able to interface our custom survey system with Rybbon. **What do you dislike about BHN?** There are some limitations with editing/modifying/adding to the recipient list. However, I believe that this issue is being addressed. **What problems is BHN solving and how is that benefiting you?** We are able to build in incentives for taking our surveys. The response rate has been increased. ### 43. Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about BHN?** It's really quick and easy to use. Customers receive it right away. **What do you dislike about BHN?** The only downside I've experienced so far is the inability to send to customers in Canada. **Recommendations to others considering BHN:** Allow customers in Canada to utalize. **What problems is BHN solving and how is that benefiting you?** We have a problem of getting customers to show up to meetings; knowing they will earn $50 is a huge incentive to get them to jump on the call. We've since had an increase in attendance. ### 44. Streamlined Solution for Survey Incentives **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about BHN?** Rybbon has all we need--and none of the complicated and unnecessary extras--to reward our survey participants. It saves us countless hours we would otherwise need to spend on mailings and documentation otherwise. The variety of reward choices keeps everyone happy, and the filters on the interface help us make sure each and every person is compensated in a timely manner. It works like magic, and it even updates our qualtrics database in real time with each person's Rybbon status. When we have questions, the support team is very responsive and clear, even sending very helpful demonstration video clips in some cases. Every action is conveniently logged, and internal troubleshooting is a breeze. For example, we can now easily correct email typos or re-send reward emails with one click. **What do you dislike about BHN?** They no longer allow a pre-loaded contact list for Qualtrics-linked campaigns, so we have had to play it safe and manually approve all rewards (without an option to auto-approve by comparing against the existing list). **What problems is BHN solving and how is that benefiting you?** We are distributing an online survey via Qualtrics to over 2,000 participants, and without Rybbon we would have needed to purchase, document, and mail physical gift cards to all of those people. Using Rybbon is just infinitely more flexible and efficient. The participants also appreciate receiving their survey incentive within minutes of completing the survey, as they would with a traditional in-person interview. ### 45. Excellent product and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Anita K. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about BHN?** The software is user-friendly and easy to learn. Questionnaire respondents are able to get their rewards easily. Tech support is fast, friendly, efficient, and caring. Very nicely done! **What do you dislike about BHN?** Most people in our surveys prefer to get VISA rewards due to the fact that they are in isolated or semi-isolated communities. These are a bit more difficult to set up because of the paperwork required. Being able to offer more credit card-type rewards would work best in our situation. **What problems is BHN solving and how is that benefiting you?** We are able to provide rewards to respondents without having to travel to the communities carrying cash or prepaid cards. This is much more secure for our staff and ensures the reward goes to the person it was intended for. ### 46. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly C. | HR Generalist, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about BHN?** Rybbon is very intuitive and user-friendly from both the business and team member experience. **What do you dislike about BHN?** I can't say there us anything I dislike. **Recommendations to others considering BHN:** The system is very user-friendly. Their customer support team is knowledgeable, thorough and provides a quick turnaround time for a resolution to problems (if any) **What problems is BHN solving and how is that benefiting you?** We use Rybbon for wellness challenges our team members to complete each quarter and annually. This is very efficient for our team members, and they love that they can earn an e gift card. Our team members have so many choices for an e gift card ### 47. Good rewards experience with attentive customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2022 **What do you like best about BHN?** Great choice of rewards for many different countries. API is very useful. Customer service is friendly and responsive and has helped us make accommodations for our programs. **What do you dislike about BHN?** I would like to be able to use my custom fields in the search and reporting features. **Recommendations to others considering BHN:** Use the Demo account to practice setup **What problems is BHN solving and how is that benefiting you?** It used to take a few weeks for us to get rewards to our survey participants, but now we can do it within the hour in most cases. ### 48. Fantastic Product and Customer Service from Rybbon **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2022 **What do you like best about BHN?** Giving survey participants a choice of rewards and being able to have them delivered electronically. Qualtrics and Rybbon are a great combination **What do you dislike about BHN?** Not everybody has an email address. Nothing is missing **Recommendations to others considering BHN:** Try it ... it has been a great experience for our organization **What problems is BHN solving and how is that benefiting you?** No "shrinkage" associated with gift card distribution ### 49. User friendly and easy to access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about BHN?** The user interface is very smooth and the way the platform allows to manage campaigns/ send rewards and track them is flawless. **What do you dislike about BHN?** Nothing, everything works as expected... **What problems is BHN solving and how is that benefiting you?** Not a problem really, but sending varied rewards to our vast customer base could have been a hassle but Rybbon makes it easier to do so. ### 50. A Great Deal for Rewards! **Rating:** 4.5/5.0 stars **Reviewed by:** Char T. | Administrative Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2022 **What do you like best about BHN?** I love the selection of incentives/rewards that Rybbon offers. Tracking is easy. **What do you dislike about BHN?** I don't like the purchase process whereby we have to do a bank wire transfer. It's a bit inconvenient. **What problems is BHN solving and how is that benefiting you?** We can incentivize and reward our associates effectively. ## BHN Discussions - [How do I send an employee a gift card?](https://www.g2.com/discussions/how-do-i-send-an-employee-a-gift-card) - 1 comment - [How much does Rybbon cost?](https://www.g2.com/discussions/how-much-does-rybbon-cost) - 1 comment - [Is Rybbon Net Safe?](https://www.g2.com/discussions/is-rybbon-net-safe) - 1 comment - [How Rybbon works?](https://www.g2.com/discussions/how-rybbon-works) - 2 comments - [View BHN pricing details and edition comparison](https://www.g2.com/products/bhn/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-03+11%3A57%3A28+-0500&secure%5Bsession_id%5D=bf8207a2-52f6-4f5c-a27d-be35a8c979c3&secure%5Btoken%5D=7238f79a0fa6a657a31a2bcf884565cf0a75a86aed9375791718d53a5f41e9c9&format=llm_user) ## BHN Integrations - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## BHN Features **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance ## Top BHN Alternatives - [Tremendous](https://www.g2.com/products/tremendous/reviews) - 4.8/5.0 (1,230 reviews) - [Giftogram](https://www.g2.com/products/giftogram/reviews) - 4.8/5.0 (1,828 reviews) - [Giftbit](https://www.g2.com/products/giftbit/reviews) - 4.5/5.0 (14 reviews)