Whippy Reviews & Product Details

Choosing Whippy AI has been the best decision we've made for expanding our outreach and improving communication. The standout feature for us is definitely the Omnichannel Team Inbox. By bringing together all our SMS, email, and VoIP business phone calls into a single, unified view, we were able to break down silos and immediately enhance our team's visibility.

The AI-powered sequences and workflow automations are another area where this product excels. We rely on them for a range of tasks, from automating candidate check-ins to scheduling follow-ups with clients. This level of automation has saved our team countless hours each week and has brought a new level of consistency and professionalism to our messaging that we couldn't achieve before. Beyond the product itself, the customer support team has been exceptional—always responsive, knowledgeable, and truly committed to helping us get the most out of the platform. Review collected by and hosted on G2.com.

The core user interface is extremely simple and intuitive, making it easy to get started. However, when it comes to more advanced customization—particularly in creating complex, multi-conditional workflows—there is a noticeable learning curve, and some initial support may be necessary. While this is only a minor issue, since the platform’s power and complexity are what make it effective, having a more streamlined interface for advanced users would be a welcome improvement. Review collected by and hosted on G2.com.

First off the team and their responsiveness. Everyone we have encountered has been a pleasure to work with and put our needs as their priority. They pro-actively ask about our challenges and build solutions to improve our processes. I find Whippy incredibly valuable for many reasons. First and foremost, it significantly speeds up communication within our office, which helps solve problems more efficiently and makes our business operations much smoother. The use of AI agents, sequencing, and mass texting features are particularly outstanding as they are extremely valuable, providing our associates with a better overall experience. Additionally, the onboarding experience with Whippy was unique and highly beneficial; having the CEO be directly involved and the team focused on helping us solve problems created really effective processes for our business. The setup was also extremely easy as they managed it for us, easing the transition from our previous tool, Zipwhip, and cementing my feeling that switching to Whippy was the correct choice for our needs. Review collected by and hosted on G2.com.

I can't think of anything. Review collected by and hosted on G2.com.

I LOVE using Whippy to communicate with candidates - it provides us the tools to constantly be in touch with them, filter what candidates we want to talk to, and sets up campaigns with ease. Review collected by and hosted on G2.com.

I don't find there to be many downfalls with Whippy. It sends you a ton of notifications - which would be the only thing that would be a dislike. But you can turn those off! Review collected by and hosted on G2.com.

I really like the ease at which you can communicate with employees and candidates using Whippy. The Campaigns feature has been a great resource, allowing us to reach our database effectively by streamlining a message related to a pertinent topic or highlighted job that we want to present. It's also fantastic that Whippy integrates with our applicant tracking system, Bullhorn. The initial setup of Whippy was extremely easy, which is always a bonus. Review collected by and hosted on G2.com.

Nothing I dislike about Whippy. Review collected by and hosted on G2.com.

Very easy to use, features are very intuitive. Consistently developing new features and use cases focused on my industry. Whippy provide great training initially and when new features are launched and really when ever my team needs help. Product is well designed to be used by a team and create easy visibility to what others on the team are doing. This saves us time and allows us to quickly see what is going on with specific clients and associates. Review collected by and hosted on G2.com.

Nothing really. We use Whippy frequently every day, and it greatly increases the amount of communication and work we can get done. Review collected by and hosted on G2.com.

Whippy is incredibly easy to use, with intuitive features that make daily tasks more efficient. I especially appreciate how the platform continues to evolve with new features tailored to our industry. The initial training — and ongoing support whenever new features are launched, has been outstanding. Ariana P. was a fantastic trainer! She was knowledgeable, patient, and provided a wealth of information that helped our team feel confident using the platform. Her guidance made a real difference in our onboarding experience. Whippy will make our team collaboration seamless, giving us clear visibility into what others are working on. This will save us time and helps us stay aligned on client and associate updates. Review collected by and hosted on G2.com.

Honestly, nothing comes to mind at this time. I want to start using the system and may have updates later. Review collected by and hosted on G2.com.

Their customer support is unmatched. They're extremely responsive and don't rely on Ai chat bots to deal with issues/answer questions. When they don't have an answer immediately, they always get back to us within 24 hours. Review collected by and hosted on G2.com.

The only negative is the limitations when texting international numbers. Review collected by and hosted on G2.com.

The team's responsiveness and support, plus the tools and their continuous innovative ideas have made staffing outreach seamless and efficient. The Whippy Team are amazing! Review collected by and hosted on G2.com.

Nothing to dislike about Whippy or its Team. Forever partner! Review collected by and hosted on G2.com.

It's an incredibly rich environment full of useful features that helps us initiate, engage, and maintain communication with job seekers, candidates, and employees. Review collected by and hosted on G2.com.

While the general messaging portal is intuitive and simple, much of the more advanced features can be quite complex and require lots instruction, trial and error, and/or support from the CSR team. Review collected by and hosted on G2.com.

Love the features when it comes to creating campaigns and being able to manage the mass text thats being sent out. I find much more helpful and easier to use! Review collected by and hosted on G2.com.

as of right now we enjoy everything about whippy :) Review collected by and hosted on G2.com.