# Whippy Reviews **Vendor:** Whippy **Category:** [Shared Inbox Software](https://www.g2.com/categories/shared-inbox) **Average Rating:** 4.9/5.0 **Total Reviews:** 48 ## About Whippy Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP into a single, intelligent workspace that connects your people and your systems. • Messaging & Automation – Manage SMS, email, and chat in one omni-channel inbox. Create campaigns, workflows, and sales sequences that sync with your CRM or database to trigger personalized communication and actions automatically. • AI Agents – Deploy fully customizable AI agents for recruiting, sales, reception, and customer engagement. Agents can read and write data, qualify leads or candidates, and execute workflows — acting as real teammates that extend your team’s capacity. • VoIP & Calling – Power every conversation with an integrated business phone system. Make and receive calls from desktop, mobile, or desk phones; use IVR, voicemail, call routing, and trigger workflows directly from calls. Whippy replaces multiple disconnected tools with one cohesive platform — giving teams everything they need to communicate, automate, and scale with the power of AI. ## Whippy Pros & Cons **What users like:** - Users value the **rich features** of Whippy, which enhance communication with job seekers and streamline staffing outreach. (14 reviews) - Users appreciate the **ease of communication and intuitive features** of Whippy, enhancing team interactions and efficiency. (13 reviews) - Users appreciate the **ease of communication** with Whippy, enhancing collaboration and efficiency within their teams. (12 reviews) - Users highlight the **unmatched customer support** of Whippy, noting the responsive and dedicated team that prioritizes their needs. (11 reviews) - Users value the **easy communication** features of Whippy, enhancing connections with employees and candidates effectively. (9 reviews) - Easy Setup (7 reviews) - Efficiency (7 reviews) - Intuitive (7 reviews) - Automation (6 reviews) - Easy Communication (6 reviews) **What users dislike:** - Users struggle with **messaging issues** , including international limitations and complex advanced features requiring extensive support. (3 reviews) - Users experience **limitations when texting international numbers** , indicating the product still requires further AI development and features. (2 reviews) - Users find the **advanced features complex** , requiring significant support and a steep learning curve to utilize effectively. (2 reviews) - Users find a **difficult learning** curve for advanced features in Whippy, needing support for complex workflows. (2 reviews) - Users experience **limitations when texting international numbers** , which affects overall satisfaction with Whippy. (2 reviews) - Learning Curve (2 reviews) - Users express frustration over **limited options** for mass messaging, wishing for more flexibility in credits. (2 reviews) - Users are frustrated by the **limited texting features** , particularly with mass messaging and international number restrictions. (2 reviews) - Users feel Whippy is missing **essential features** like AI automation and selecting multiple conversations, impacting usability. (2 reviews) - SMS Issues (2 reviews) ## Whippy Reviews ### 1. Omnichannel Powerhouse: Whippy AI Unifies Communication and Saves Us Hours! **Rating:** 5.0/5.0 stars **Reviewed by:** Lehua J. | Office Admnistrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Whippy?** Choosing Whippy AI has been the best decision we've made for expanding our outreach and improving communication. The standout feature for us is definitely the Omnichannel Team Inbox. By bringing together all our SMS, email, and VoIP business phone calls into a single, unified view, we were able to break down silos and immediately enhance our team's visibility. The AI-powered sequences and workflow automations are another area where this product excels. We rely on them for a range of tasks, from automating candidate check-ins to scheduling follow-ups with clients. This level of automation has saved our team countless hours each week and has brought a new level of consistency and professionalism to our messaging that we couldn't achieve before. Beyond the product itself, the customer support team has been exceptional—always responsive, knowledgeable, and truly committed to helping us get the most out of the platform. **What do you dislike about Whippy?** The core user interface is extremely simple and intuitive, making it easy to get started. However, when it comes to more advanced customization—particularly in creating complex, multi-conditional workflows—there is a noticeable learning curve, and some initial support may be necessary. While this is only a minor issue, since the platform’s power and complexity are what make it effective, having a more streamlined interface for advanced users would be a welcome improvement. **What problems is Whippy solving and how is that benefiting you?** Whippy AI has addressed our most significant challenge: achieving scalability and increasing the speed of engagement. We have been able to save a considerable amount of time by reducing manual, repetitive tasks. Our team can now automatically follow up with leads and candidates, which saves us approximately 45 minutes for each applicant we process. The platform also guarantees that every lead or candidate receives a personalized and professional message at precisely the right moment in their journey. Additionally, Whippy AI enables us to handle a much greater volume of communication without the need to hire more administrative staff, effectively automating capacity for both our recruiting and sales teams. ### 2. Streamlined Recruitment with Immediate Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Matt V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Whippy?** I like all the different utilities Whippy can interact with and the easy access it provides to contact our associates and applicants in another way. I appreciate how applicants receive immediate responses instead of waiting to hear from a potential employer. Integration with Indeed is important because it reaches out to candidates when they apply, day or night. The initial setup experience was perfect, and the Whippy team was fantastic in helping us. **What do you dislike about Whippy?** I do wish we could upload a list of numbers to have blocked immediately. **What problems is Whippy solving and how is that benefiting you?** I use Whippy for recruitment, providing an immediate contact point for applicants and associates. It helps with general communication and integrates with various utilities like Indeed, enhancing candidate outreach day or night. ### 3. Whippy: Boosts Communication and Business Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Mark H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Whippy?** First off the team and their responsiveness. Everyone we have encountered has been a pleasure to work with and put our needs as their priority. They pro-actively ask about our challenges and build solutions to improve our processes. I find Whippy incredibly valuable for many reasons. First and foremost, it significantly speeds up communication within our office, which helps solve problems more efficiently and makes our business operations much smoother. The use of AI agents, sequencing, and mass texting features are particularly outstanding as they are extremely valuable, providing our associates with a better overall experience. Additionally, the onboarding experience with Whippy was unique and highly beneficial; having the CEO be directly involved and the team focused on helping us solve problems created really effective processes for our business. The setup was also extremely easy as they managed it for us, easing the transition from our previous tool, Zipwhip, and cementing my feeling that switching to Whippy was the correct choice for our needs. **What do you dislike about Whippy?** I can't think of anything. **What problems is Whippy solving and how is that benefiting you?** I use Whippy to speed up communication and solve problems, which makes our business more efficient. AI agents, sequencing, and mass texting enhance our associates' experience. ### 4. Whippy AI Recruiter **Rating:** 4.5/5.0 stars **Reviewed by:** Cally W. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Whippy?** Working with their team has been very great. The AI recruiter sounds great and easy to have a conversation with. **What do you dislike about Whippy?** With AI bots, there are always a few things to work out at first. That said, there isn’t anything we dislike, because we were able to resolve all of those bumps along the way. **What problems is Whippy solving and how is that benefiting you?** Whippy can handle conversations 24/7. It’s been helping us qualify leads and get people on the phone. ### 5. Great Experience - Ariana is AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** Riley M. | Employment Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Whippy?** I LOVE using Whippy to communicate with candidates - it provides us the tools to constantly be in touch with them, filter what candidates we want to talk to, and sets up campaigns with ease. **What do you dislike about Whippy?** I don't find there to be many downfalls with Whippy. It sends you a ton of notifications - which would be the only thing that would be a dislike. But you can turn those off! **What problems is Whippy solving and how is that benefiting you?** They help us reach out to a mass amount of associates at one time - whether it is to schedule them, send a reminder, or run a position. It takes the burden off our back of calling down a list! ### 6. Streamlined Communication Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Max D. **Reviewed Date:** December 15, 2025 **What do you like best about Whippy?** I really like the ease at which you can communicate with employees and candidates using Whippy. The Campaigns feature has been a great resource, allowing us to reach our database effectively by streamlining a message related to a pertinent topic or highlighted job that we want to present. It's also fantastic that Whippy integrates with our applicant tracking system, Bullhorn. The initial setup of Whippy was extremely easy, which is always a bonus. **What do you dislike about Whippy?** Nothing I dislike about Whippy. **What problems is Whippy solving and how is that benefiting you?** Whippy streamlines communication with employees and prospective candidates, making it easy to communicate effectively. ### 7. Innovative, Highly Responsive Company **Rating:** 5.0/5.0 stars **Reviewed by:** Greg G. | Owner / Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Whippy?** Very easy to use, features are very intuitive. Consistently developing new features and use cases focused on my industry. Whippy provide great training initially and when new features are launched and really when ever my team needs help. Product is well designed to be used by a team and create easy visibility to what others on the team are doing. This saves us time and allows us to quickly see what is going on with specific clients and associates. **What do you dislike about Whippy?** Nothing really. We use Whippy frequently every day, and it greatly increases the amount of communication and work we can get done. **What problems is Whippy solving and how is that benefiting you?** Beyond the obvious and clear benefits of texting as a quick and easy way to communicate, templates and scheduling allows us to follow-up in a predictable and scheduled manner. It seems easier to create consistency with our follow-up. Easily created automated responses save us time and allow us to quickly respond 24/7 ### 8. Whippy’s Intuitive Platform Backed by Excellent Training **Rating:** 5.0/5.0 stars **Reviewed by:** Laura S. | Staffing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Whippy?** Whippy is incredibly easy to use, with intuitive features that make daily tasks more efficient. I especially appreciate how the platform continues to evolve with new features tailored to our industry. The initial training — and ongoing support whenever new features are launched, has been outstanding. Ariana P. was a fantastic trainer! She was knowledgeable, patient, and provided a wealth of information that helped our team feel confident using the platform. Her guidance made a real difference in our onboarding experience. Whippy will make our team collaboration seamless, giving us clear visibility into what others are working on. This will save us time and helps us stay aligned on client and associate updates. **What do you dislike about Whippy?** Honestly, nothing comes to mind at this time. I want to start using the system and may have updates later. **What problems is Whippy solving and how is that benefiting you?** Looking forward to review later after using ### 9. Tremendous Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Diane M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Whippy?** Their customer support is unmatched. They're extremely responsive and don't rely on Ai chat bots to deal with issues/answer questions. When they don't have an answer immediately, they always get back to us within 24 hours. **What do you dislike about Whippy?** The only negative is the limitations when texting international numbers. **What problems is Whippy solving and how is that benefiting you?** Whippy is the front line for customer support. Instead of losing leads that are encountering website issues, we can solve their problem and keep them on our website. ### 10. Rockstar Partnership That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Chasity C. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Whippy?** The team's responsiveness and support, plus the tools and their continuous innovative ideas have made staffing outreach seamless and efficient. The Whippy Team are amazing! **What do you dislike about Whippy?** Nothing to dislike about Whippy or its Team. Forever partner! **What problems is Whippy solving and how is that benefiting you?** Whippy has been a game-changer for our office! The platform makes candidate communication fast and reliable. Campaigns and sequencing have saved our team countless hours on outreach and follow-ups while ensuring consistent professional messaging. Whippy has streamlined our operations and helped us place associates more efficiently, all while keeping our process organized and professional. ### 11. Whippy is a very productive communication tool and has the best customer support. **Rating:** 5.0/5.0 stars **Reviewed by:** Bill N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Whippy?** It's an incredibly rich environment full of useful features that helps us initiate, engage, and maintain communication with job seekers, candidates, and employees. **What do you dislike about Whippy?** While the general messaging portal is intuitive and simple, much of the more advanced features can be quite complex and require lots instruction, trial and error, and/or support from the CSR team. **What problems is Whippy solving and how is that benefiting you?** In this fast paced and competitive market, Whippy speeds our response time and helps us gain advantages we might otherwise not have. ### 12. Super Helpful and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Maria S. | Front Office Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Whippy?** Love the features when it comes to creating campaigns and being able to manage the mass text thats being sent out. I find much more helpful and easier to use! **What do you dislike about Whippy?** as of right now we enjoy everything about whippy :) **What problems is Whippy solving and how is that benefiting you?** the translating feature that whippy has is super helpful. makes it easier for me to get in contact with our spanish speaking associates and the convo is translated for everyone to be able to read the convo i had with the associate ### 13. The best experience so far!! **Rating:** 5.0/5.0 stars **Reviewed by:** Erica V. | Front Office Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Whippy?** Whippy is a great resource to have. The training received from Ariana Pacheco was excellent. She was very thorough in how well she explained all the features that Whippy has to offer. This product can assist in communicating effectively for business purposes. **What do you dislike about Whippy?** There is nothing to dislike about Whippy, to the contrary. **What problems is Whippy solving and how is that benefiting you?** Whippy is assisting in communicating more effectively. ### 14. THE Tool For Mass Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Koal T. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Whippy?** Ease of use, UI, ability to pull together a pipeline with a wide variety of tools, the chrome extension, the ghosted feature, all the abilities to automate responses, the ability to track links and send PDFs, the mobile app. Above all else, my experience with Daniel Walsh from the Whippy team has been outstanding, he really does care about those he is supporting. **What do you dislike about Whippy?** Compared to all other texting platforms I have used, I cant find something I genuinely dislike. **What problems is Whippy solving and how is that benefiting you?** Solving the problem of having a reliable software that allows me as a recruiter do get in contact with thousands of people per week. ### 15. Whippy Review **Rating:** 4.0/5.0 stars **Reviewed by:** Mercedes C. | Staffing Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Whippy?** I like that messages process quickly. Good **What do you dislike about Whippy?** I don't like that you have to close conversations and get email alerts for not closing them. **What problems is Whippy solving and how is that benefiting you?** It allows us to contact the candidate direct without them thinking we are bill collectors. ### 16. Staffing and Whippy **Rating:** 4.5/5.0 stars **Reviewed by:** Zak K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Whippy?** Whippy is continuing to evolve and have quality features. Their support is amazing as well. **What do you dislike about Whippy?** I'd like to see the back end of their platform be a little more user friendly. **What problems is Whippy solving and how is that benefiting you?** It's assisting with recruiting high volume of candidates ### 17. GREAT TOOLS FOR STAFFING AGENCIES **Rating:** 5.0/5.0 stars **Reviewed by:** Imad H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Whippy?** AI-Screening Agent, that makes it faster to conduct many interviews. **What do you dislike about Whippy?** limited credits for mass messaging. I wish they are unlimited. **What problems is Whippy solving and how is that benefiting you?** Help associates to compete interview questions online. Send mass announcement massages for job opportunity and payroll reminders . ### 18. Developer Friendly Twilio Alternative for SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Martin H. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Whippy?** Whippy's comprehensive API documentation made the platform very easy to integrate with our SaaS application. Our software engineering team had all the resources to build an SMS integration within a couple of days. Their customer support was very quick to assist with any question or need, and we appreciate their dedication. Overall the platform was simple to use and understand. **What do you dislike about Whippy?** The only thing I dislike about Whippy is it was hard to find them, as they are a small company **What problems is Whippy solving and how is that benefiting you?** We are integrating with Whippy via API to send SMS notifications to users of our ERP platform regarding scheduling of work etc. It is benefitting us by making it easy to communicate with our users ### 19. Incredible SMS Deliverability **Rating:** 5.0/5.0 stars **Reviewed by:** Damon M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Whippy?** My team and I are thoroughly enjoying this platform. We use texting for real estate marketing and was running into deliverability issues. We were recommended on Reddit to check out a couple providers and we found Whippy.ai to be pretty game changing. They have cool features that allow you to increase deliverability and avoid getting blocked, send it batches, reporting on who is interested, ai responders etc. Highly recommend. **What do you dislike about Whippy?** Nothing that stands out as a feature that I dislike. **What problems is Whippy solving and how is that benefiting you?** SMS Deliverability. ### 20. Whippy is AWESOME!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike H. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Whippy?** How responsive the team at Whippy is to our needs and how user-friendly the application is. We converted from a competitor and Whippy is head and shoulders above the rest. They are the most responsive Team that I have ever experienced in 34 years of business to business service. **What do you dislike about Whippy?** They are going to grow so fast that they may not always have the small town feel that they give customers now. But this is one customer that is not leaving them! **What problems is Whippy solving and how is that benefiting you?** They have streamlined our ability to stay in contact with all of our associates and clients at the click of a button. They eliminated the need to download spreadsheet from our proprietary software into excel, organize all the phone numbers, then save and import them into Whippy to send multiple recipient communications. So easy with Whippy. No exports necessary, they gather the information from my screen and I simply confirm information and send. ### 21. Quick to Resolve Far and Few Between Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Megan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Whippy?** They are very responsive if we have minor issue, it is easy to use and communicate with potential clients. I use it daily, hourly, and even use the app on my phone. **What do you dislike about Whippy?** I wish we were made aware how the credits were used, we found out about the use of emojis vs how many credits that takes after using whippy for several months. **What problems is Whippy solving and how is that benefiting you?** Anyone on our team is able to read, reply, and deal with any incoming messages which is very useful ### 22. Whippy is a great app **Rating:** 5.0/5.0 stars **Reviewed by:** Macy W. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** I enjoy the comfortablity to be able to set and schedule sequenxees/ campaigns for my candidates. It saves me time and im able to focus on more important tasks. I like to use whippy when trying to communicate with multiple people at once. It definitely saves you alot of manual work by just the click of a button. My experience has been nothing but positive, No technical issues I have had occur since starting **What do you dislike about Whippy?** I have nothing negative to say about whippy. It is a pretty nice app that provides quick assistance through all jobs. Whippy should be offered to all businesses . **What problems is Whippy solving and how is that benefiting you?** whipy has solved issues as much as being able to text with the add on from any of our sites that we use. We no longer have to go into whippy to send messages. ### 23. Effective, immediate and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Diana C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** The fact that the whole office can see communications with associates so we don't double-up or miss anything. Convenient because I can check it on my cell without having to share my personal number. we get lots of applicants who don't speak English and it makes it super convenient to be able to text in their native language using the translation tool in the app. **What do you dislike about Whippy?** So far, so good. I think I need to get a bit more into some other applications to get a better use of the campaigns and mass messages. Maybe a way to access some tutorials without having to contact a rep for assistance. **What problems is Whippy solving and how is that benefiting you?** Immediate contact with associates, sharing info with peers and having the chance to schedule messages for important events, interviews and reminders. Wonder if the option for audio messages is siomething that could work as well?? Someone tred to send me an audio message and did not work. (just wondering) ### 24. I love how easy it is to use whippy and suggest new features. The support whippy offers is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Dessie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Whippy?** Suggesting new features and sending mass texts **What do you dislike about Whippy?** Not being able to select all conversations **What problems is Whippy solving and how is that benefiting you?** They are making it easier to close all conversations that have not been responded to ### 25. I've tried a lot of texting services and Whippy is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Diane E. | Managing Director of Industrial and Skilled Trades, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** The engineers that work with whippy are accessible, they listen to feedback. They are also there when there is a problem, and they get it fixed. I've tried alot of texting platforms and the big thing lacking is innovation, and customer services. Whippy has both. **What do you dislike about Whippy?** I haven't had any issues with whippy that are worth mentioning. **What problems is Whippy solving and how is that benefiting you?** With Whippy our business is able to have multiple lines, accessible in one place. We can mass text, and we can personalize mass texts. They also have some great automation solutions. We have doubled our google reviews using whippy's automation. I could go on. ### 26. Great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Whippy?** The most helpful part about Whippy is that I can creat a tamplet of what I want to say and save it so I can you use it over and over again as needed. Espacaily saveing links on the tamplets. Its so easy to use. **What do you dislike about Whippy?** I one thing I dislike about Whippy would have to be when that one time I had to recruit over 20 people so I was sending messages back to back to people not realizing that none of the messages were going through because the app was down. It would be nice if they can have something pop up on the screen to let you know there working on the problem. I spent almost 8 hours recruiting on whippy for nothing. **What problems is Whippy solving and how is that benefiting you?** quicker and easier way to connect with potental EE's and current EE's. ### 27. Will exceed your expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Jan R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Whippy?** We initially chose Whippy because of the features that allowed us to have many team members easily use and manage communication in the platform. However, because of the innovation and close contact with the Whippy team, we have been able to automate and optimize many vital functions and communication points with our associates and job seekers. Every day we find a different way to use the platform to solve a pain point or to provide better results for an existing process. **What do you dislike about Whippy?** I see no downsides to using Whippy. Any minor inconveniences we have experienced have been immediately addressed and resolved. **What problems is Whippy solving and how is that benefiting you?** We must be highly responsive and provide many communication points with our associates and job seekers. Historically, this has been a very manual process with our team and, because of our industry's extremely fast-paced and busy nature, has not always been consistent. Whippy has allowed us to automate many of these communication points and provide the consistency and urgency we sometimes lack. ### 28. Very Happy with Whippy **Rating:** 5.0/5.0 stars **Reviewed by:** Monica H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Whippy?** We had been using ZipWhip for our business texting needs and always thought that it was a good system. However, we've been blownb away by the capabilities of Whippy. **What do you dislike about Whippy?** We are paying more for Whippy than we did for ZipWhip but "you get what you pay for." **What problems is Whippy solving and how is that benefiting you?** Our business is dependent on reliable and fast communications between our clients and our associates. Whippy helps us to manage communications in one convenient platform among all of our staff. ### 29. Efficient Whippy **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Whippy?** It is very efficient and allows my team to spend time on things that are crucial to our business. Their customer service is incredibly responsive. **What do you dislike about Whippy?** I can't think of anything at the moment. **What problems is Whippy solving and how is that benefiting you?** Whippy is always connecting with Express offices to enhance and implement new programs. ### 30. A must have for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Anna d. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** Whippy integrated seamlessly with our websites. The app works great with our phones and the customizable responses and hours have helped us manage inquiries in a timely manner. **What do you dislike about Whippy?** I can't think of something that I dislike about whippy at the moment. **What problems is Whippy solving and how is that benefiting you?** Immediate questions by customers who are currently shopping on our website. Last-minute orders and inquiries are easier to see when they use whippy rather than emailing questions. ### 31. Absolute best platform & Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Tim B. | Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** Whippy has gone above & beyond to make sure we are successful in our business. They try to understand how they might adapt their platform to solve problems we face. **What do you dislike about Whippy?** Absolutely nothing. After testing 10+ other platforms personally, this is the best by far. **What problems is Whippy solving and how is that benefiting you?** They have gathered information from many of our offices to identify different ways to streamline our communication & in turn grow our business. ### 32. Whippy is efficient and provides quick support **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** Whippy support is second to none. They respond in chat typically within 1 minute and always are very accomodating to support your needs. They are always willing to take suggestions for continuous improvement and available for team training if needed. Highly recommended! **What do you dislike about Whippy?** I feel that it is still in development stage that still needs a few AI/automated process features added to it. **What problems is Whippy solving and how is that benefiting you?** Bulk Texting Communication ### 33. Great marketing & communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kim y. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Whippy?** Whippy can be used in multiple business types, they continue to update and improve to work with your company and the communication is great with the Whippy team! **What do you dislike about Whippy?** I have been using Whippy for several years now and have yet to find any issues to dislike. **What problems is Whippy solving and how is that benefiting you?** The issues within my company is mainly communication and announcements with our team. Whippy has solved that issue. ### 34. How Whippy has chnaged the game **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer G. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Whippy?** Whippy has saved us an uncountable amount of time with our communication and recruiting processes. The ease of use, elite customer service, and overall functionality make this product invaluable to our business. Our efficiency has increased tenfold since adopting Whippy as our communication platform. I would recommend this product to anyone looking for a communication platform. **What do you dislike about Whippy?** I can only speak on Whippy from a larger team perspective. We have a big internal team and deal with thousands of candidates daily, and it has been a lifesaver for us. I am unsure how useful or not useful it would be on a smaller scale. **What problems is Whippy solving and how is that benefiting you?** It allows us to maximize our time efficiently. Our operation time has drastically decreased while moving the needle on the metrics we are chasing. The efficiency is genuinely second to none. ### 35. Very Happy with Whippy! **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** Ability to track deliveries and responses. Quick customer service responses and training support. Makes our days a little easier. Head and shoulders above competition. **What do you dislike about Whippy?** You have to create a quick campaign everytime you want to text more than one number at a time. **What problems is Whippy solving and how is that benefiting you?** Ability to communicate quickly with multiple contacts and be able to track responses efficiently. ### 36. Whippy as been game changer for me **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** You can do almost everything you can do on emails. Making it better to get in contact with candidates. **What do you dislike about Whippy?** There is nothing I dislike as of right now **What problems is Whippy solving and how is that benefiting you?** Some times when candidates apply they don't have an email so with Whippy is easy to just sent the message, regardless of having an email or not. ### 37. Staff is very friendly, app is very user friendly and a great product for a great price! **Rating:** 5.0/5.0 stars **Reviewed by:** Corey S. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** The AI features that allow you to easily navigate conversations and screen potential candidates prior to having to call. **What do you dislike about Whippy?** There is a lot of training, but its all very valuable and needed to be able to utilize the full the features of the app. **What problems is Whippy solving and how is that benefiting you?** communication with mass amounts of people and running campaigns ### 38. We have used two other services in the last few years and neither of them came close. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** The mass mesaging and communication features have by far been the best aspect for my team. The ability to translate messages as well has been a huge help in expanding who we are able to communicate with. **What do you dislike about Whippy?** The only downside of Whippy would be the overall cost of the service but I believe it more then makes up for it with functionality. **What problems is Whippy solving and how is that benefiting you?** Mass communication with our Associates as well as staying in touch and automation of responses. ### 39. Very Customer Oriented **Rating:** 5.0/5.0 stars **Reviewed by:** Mary P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** We were challenged to find a new texting platform after ZipWhip was shutting down. Whippy has made it a very easy transition and offers a lot more features. The Whippy team is very helpful and responsive to any training or other concerns. **What do you dislike about Whippy?** We have not found a negative thing about Whippy and excited to see how this will better our business. **What problems is Whippy solving and how is that benefiting you?** Whippy has provided a new source to contact candidates and clients in a timely manner. ### 40. Convenient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** Convenient, I am able to use it on the computer or on my phone if I'm on the go. The template and schedule feature is also very very handy. Other companies don't have the on-the-go feature. **What do you dislike about Whippy?** Sometimes it is glitchy or sent from the wrong company number. Consistent updates and help videos would improve the experience. Also adding a feature so multiple people can get notifications for responses. Besides that, it works great **What problems is Whippy solving and how is that benefiting you?** Making adjustments to what fits our business to make our jobs easier and faster always helps a bunch. The help team also answers all questions so that is amazing as well. ### 41. Does the job! **Rating:** 4.0/5.0 stars **Reviewed by:** Maria G. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** Being able to search prior chats, see who responded to messages, and sending campaign messages! **What do you dislike about Whippy?** Glitches, messages not sending and messages closing automatically. **What problems is Whippy solving and how is that benefiting you?** none right this second. ### 42. Whippy is fantastic. It runs seamlessly and has great features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** Closing conversations is one of the top features. Campaigns are a great feature as well. I also love that there's a translate feature. **What do you dislike about Whippy?** I can't think of anything off the top of my head. **What problems is Whippy solving and how is that benefiting you?** It helps us communicate with our associates effectively especially in a time where texting seems to be the preferred method of communication. ### 43. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica R. | Payroll Manager, A/R, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** I love that we can reach out to tons of associates at once! **What do you dislike about Whippy?** I dislike that the usage is limited monthly **What problems is Whippy solving and how is that benefiting you?** We can reach out to several associates at once with out having to contct them one at a time. ### 44. Whippy Review **Rating:** 5.0/5.0 stars **Reviewed by:** Macie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** Fast, easy to use, interractive. It makes communicating with my associates easier. **What do you dislike about Whippy?** If I had to list something I dislike, it would be the campaign process, it is a bit lengthy. **What problems is Whippy solving and how is that benefiting you?** Being able to reach my associates quicker! ### 45. Very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Mark G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Whippy?** It is straightforward to use, both on our end and on the end of our patients. We also love how simple it is to send files, and our patients feel confident texting us because we're using our pharmacy number. They also respond very quickly if you ever have any question or concern. **What do you dislike about Whippy?** There is literally nothing I can say wrong about whippy. We've never been more comfortable and confident in a platform ever before. **What problems is Whippy solving and how is that benefiting you?** It's solving the ease of communication between us and our patients. It also makes our patients more confident when they message us because we're texting them using our pharmacy number. ### 46. Up and coming product with strong support **Rating:** 4.5/5.0 stars **Reviewed by:** Scott M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Whippy?** The company works closely with you to be sure its products meet your needs. **What do you dislike about Whippy?** Would like better communication on new features that are released. **What problems is Whippy solving and how is that benefiting you?** Whippy helps us communicate with more people more effectively. ### 47. Excellent company and product! **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Whippy?** They are extremely knowledgeable and easy to work with. Always seem to be adding new features as well! **What do you dislike about Whippy?** Nothing to complain about. An excellent company and product. **What problems is Whippy solving and how is that benefiting you?** Makes it easy to text any and all applicants and current employees. Also used for text message marketing. ### 48. Great customer service and an amzing product. **Rating:** 5.0/5.0 stars **Reviewed by:** Donna Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Whippy?** Great customer service and an amzing product. **What do you dislike about Whippy?** nothing everything is great. I wish I was more tech savvoy **What problems is Whippy solving and how is that benefiting you?** Helping grow our business - [View Whippy pricing details and edition comparison](https://www.g2.com/products/whippy/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A14%3A16+-0500&secure%5Bsession_id%5D=6c93b50c-66f1-49e0-9257-9276be0d3d62&secure%5Btoken%5D=83d4b45e2266d66f9943153f00df49900d1b2dbab929b257e3cd6844c3f0d2fb&format=llm_user) ## Whippy Integrations - [Acquire.com](https://www.g2.com/products/acquire-com/reviews) - [AcquireROI](https://www.g2.com/products/acquireroi/reviews) - [Avionté](https://www.g2.com/products/avionte-avionte/reviews) - [Emitrr](https://www.g2.com/products/emitrr/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [TempWorks Software](https://www.g2.com/products/tempworks-software/reviews) ## Whippy Features **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Basics** - Reporting - Interoperability - Performance **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Candidate Management** - Automation - Filtering - Automated Matching - Resume Management - Client Portal **Lead Monitoring** - Features - Performance - Identification **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Additional Functionality** - Dashboard - Cloud - Mobility **Analytics** - Trends - Performance Tracking - Email Tracking **Platform Basics** - Interoperability - Performance - Integrations **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Communication** - Candidate Portal - Job Posts - Email Integration **Data Capture** - Mobile - Websites - Social Media - Data **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Onboarding** - Onboarding - Assessments **Analytics** - Export/Import - Reporting **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Engagement** - Coupons and Promotions **Access** - Software Pairing - Browser Extension - Individual Download **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Platform Performance** - Automation - File Sharing - Reporting **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Analytics** - Pipeline Dashboards - Analytics Reports **Customization** - Forms - Personalization - Templates - Integration **Content Generation** - Creativity - Content Accuracy **Compatibility - AI Voice Assistants** - Cross platform compatibility **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **Platform Additional Functionality** - Dashboard - Mobility **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Whippy Alternatives - [Sense](https://www.g2.com/products/sense-sense/reviews) - 4.5/5.0 (556 reviews) - [Avionté](https://www.g2.com/products/avionte-avionte/reviews) - 4.3/5.0 (395 reviews) - [Hiver](https://www.g2.com/products/hiver/reviews) - 4.6/5.0 (1,251 reviews)