--- title: Talkative Reviews meta_title: 'Talkative Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Talkative works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 23 scale: '5' date_modified: '2026-06-24' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Talkative Reviews **Vendor:** Talkative **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 5.0/5.0 **Total Reviews:** 23 ## About Talkative Talkative provides contact centre leaders with a secure, AI customer service solution that’s always evolving, infinitely scalable, and delivers value fast. We help customer service, support, and sales teams deliver fast, scalable, and brand-consistent service - across voice, chat, messaging, and more. With Talkative, you get LLM-powered voice AI and chatbots, AI-enhanced live chat and messaging (including WhatsApp, Facebook Messenger, and SMS), and powerful agent assist tools - all connected through one flexible platform that integrates seamlessly with your CRM and contact centre systems. Trained on your knowledge base and customisable to your brand, Talkative’s prompt-based AI delivers multilingual, compliant support at scale - while ensuring smooth handovers to human agents when needed. Trusted by leading organisations like Healthspan, Bugaboo, Claridge’s, PayPoint, and Lululemon, Talkative has helped customers achieve: - Up to 90% containment on AI conversations - 89% CSAT for AI interactions - 39% increase in average order value Whether you’re looking to improve efficiency, reduce costs, or deliver exceptional CX, Talkative gives your teams the AI tools to thrive. ## Talkative Pros & Cons **What users like:** - Users praise the **responsive customer support** of Talkative, highlighting effective setups and dedicated assistance. (3 reviews) - Users highlight the **exceptional support** and responsiveness of Talkative, enhancing the setup and integration process. (3 reviews) - Users find the **easy setup** of Talkative incredibly helpful, with responsive support and clear information guiding them through. (2 reviews) - Users find Talkative's **AI efficiency** impressive, especially in quickly setting up their responsive chatbot solutions. (1 reviews) - Users highlight the **super responsive support** for setting up the AI-enabled chatbot effectively. (1 reviews) - Chatbots (1 reviews) - Chat Communication (1 reviews) - Users commend Talkative for its **effective communication skills** , highlighting dedication and patience in customer interactions. (1 reviews) - Users value the **exceptional customer engagement** of Talkative, citing clear support and seamless migration as key strengths. (1 reviews) - Users commend Jack for his **exceptional customer service skills** , highlighting his patience and dedication in addressing queries. (1 reviews) **What users dislike:** - The initial setup of Talkative can be **complex** , but the modular approach helps simplify the process. (1 reviews) - The **difficult setup** of Talkative may intimidate users, but the modular portal simplifies the process significantly. (1 reviews) ## Talkative Reviews ### 1. Great experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Business Development Mangage, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Talkative?** The account setup and resources available are really useful. The information provided was clear and direct and really helped with the setup process. The support that we have received has been second to none! Migration from our old software was done in around 10 days, we are filly integrated now and there was no downtime at all. We use the software 7 days a week in a call centre environment and Talkative is really fit for purpose. There are so many features, some we have not discovered yet, but the ones I have discovered have made the platform really easy to use. **What do you dislike about Talkative?** The initial setup can be quite daunting, however, Jasmine provided us with a portal that broke each area down into small modules and it was a very logical setup process. **What problems is Talkative solving and how is that benefiting you?** We are an MSP who handle chats for multiple businesses and each has to be handled in their own specific way. ### 2. Delivering an AI-Enabled Chatbot **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Talkative?** Really helpful, super responsive in getting us set up with our AI enabled chatbot **What do you dislike about Talkative?** At this point in time, I have no complaints. **What problems is Talkative solving and how is that benefiting you?** Our chatbot helps manage front end workload. ### 3. Jack - a credit to Talkative and obsessive about providing a world class customer experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom E. | Service Manager - Opus, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Talkative?** In my recent interaction with Jack, he demonstrated all of the desirable skills for someone in a customer facing role. He was patient, persistent and dedicated to assisting me and our mutual client. He provided a solution to the customer query and was a pleasure to work with. I can't speak highly enough of him. **What do you dislike about Talkative?** I haven't engaged much with Talkative but at the moment, there are no negatives. **What problems is Talkative solving and how is that benefiting you?** Our mutual client utilises the chat bot, it's easy use allows for a good customer experience for their clients. ### 4. Digital Talks **Rating:** 4.5/5.0 stars **Reviewed by:** Akriti S. | Quality Analyst (Fincrime, Retail, AML/CTF), Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Talkative?** Working environment helps in enhancing the professional growth and achieving the goals. ii) Perks and incentives encourage for improvement in work. iii) Flexibility in shift timings. **What do you dislike about Talkative?** Have not found anything disturbing yet but work from home option if available, in case of urgency, will be more beneficial. **What problems is Talkative solving and how is that benefiting you?** We are facing problems in having conversation with the clients., now we have started using Talkative which helps in enhancing our worktype growth., by the customer support/success teams are outstanding, super helpful, available, and willing to make you succeed with their solution. ### 5. A great service for live chat capabilities and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Talkative?** Talkative's easy to use interface make it easy to implement and train a team of agents quickly. Keeping an eye on interaction logs is swift and easy for admin staff as well. Getting our team onboarded to the service was quite painless. **What do you dislike about Talkative?** Some of the extra services, such as co-browse, aren't quite as fleshed out or intuitive. **What problems is Talkative solving and how is that benefiting you?** Talkative is providing our company with live chat services as as well as some other powerful features. ### 6. Very pleased with the product features and the provided support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Talkative?** Besides the fact that the product is continuously in development and it has a lot of useful features, the support that you get is really great, quick response times with SME. Especially compared to other companies the support is really outstanding. **What do you dislike about Talkative?** I haven't found any disturbing things yet, but sometimes it takes a while before you're 100% used to the endless configuration possibilities and where to find them. **What problems is Talkative solving and how is that benefiting you?** We were looking for a Live Chat tool that also works on the Salesforce Platform. Talkative does that for a fraction of the price and with much more possibilities and features. ### 7. Amazing product and customer service - would highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Georgia N. | Manager Stop It Now!, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Talkative?** Customer service! They always go the extra mile to ensure that the product meets our needs. I have worked with them at two separate organizations, and met with several team members and every interaction has been amazing. The product meets the unique needs of our service perfectly, and when there are elements we are interested in adding they go the extra mile to explore new adaptions. **What do you dislike about Talkative?** Nothing. I have nothing but positive things to say about this company. **What problems is Talkative solving and how is that benefiting you?** Talkative allows us to provide an anonymous self-help live chat service to individuals who are seeking help but do not feel able to call the helpline. This chat service receives positive feedback from clients and staff and allows people to access the help that they need. ### 8. Powerful Tool with an amazing and customer-obsessed team **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel Gonçalves M. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Talkative?** Talkative is a very powerful and flexible platform that really 'fits' your business needs. Moreover, the customer support/success teams are outstanding, super helpful, available, and willing to make you succeed with their solution. They embody and truly live the concept of customer obsession Every time we needed their help to understand, improve and tweak the configurations, the whole team was available through email and very productive calls Special thanks to Seb, Rudy, and Stephen for all the attention and guidance! **What do you dislike about Talkative?** So far, the whole experience has been very productive and positive. At this time we don't have negative points to highlight, which is something remarkable to say the least **What problems is Talkative solving and how is that benefiting you?** Talkative is helping Soul Trade Marketing to develop and deliver a powerful and delightful experience for prospective users willing to get in touch with the brands they love ### 9. VP of Partner Engagement at AOneATM **Rating:** 5.0/5.0 stars **Reviewed by:** Albert H. | VP of Partner Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Talkative?** An incredible platform that is highly versatile and a dynamic team that is always coming up with new ideas! **What do you dislike about Talkative?** The biggest downside I have found with Talkative is that I did not find them sooner; they are amazing! **What problems is Talkative solving and how is that benefiting you?** Talkative provides a digital connection with a human touchpoint- the best platform out there! We interviewed dozens of companies, and none even came close to Talkative. ### 10. Simple and Powerful Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Talkative?** I can't say enough about the Talkative team! They were great to work with during our implementation and have been extremely responsive post-launch. From an agent point of view, the Talkative tool is very easy to use and the integration into Salesforce is excellent. For administrators, the Engage platform is very flexible and enables a ton of customizations of the end user experience. Reporting in the Engage platform itself is rudimentary, but you have access to all the data you need in Salesforce and connecting to it through a tool like PowerBI was easy. **What do you dislike about Talkative?** The tools for contact center supervisors are limited right now, so real time management isn't easy yet, but I know Talkative has improvements planned and in their roadmap. **What problems is Talkative solving and how is that benefiting you?** Talkative enables us to offer our customers support through whatever channel they prefer. The co-browsing capabilities for supporing our app are a huge selling point, and the integration into Salesforce exposes all kinds of efficiency and scalability options for us. ### 11. Talkative walks the talk! **Rating:** 5.0/5.0 stars **Reviewed by:** Josh H. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Talkative?** Talkative is an excellent product and key component of a digital transformation strategy, but it's the people at Talkative that truly differentiate the solution from anything else on the market. You won't find a better team that not only possesses the right mix of technical resources and capabilities, but are also more than willing to go the extra mile to deliver the best possible solution for the customer. **What do you dislike about Talkative?** I wish we would have chosen Talkative sooner. **Recommendations to others considering Talkative:** If you're considering Talkative, my advice is to ensure that you give them a fair chance to showcase what they can do. I suspect that our business requirements were as custom as it gets to meet our needs operationally and digitally. Talkative was more than up to the challenge to customize the solution to work for our business, and graciously accommodated our many changes and tweaks along the way. **What problems is Talkative solving and how is that benefiting you?** We needed deeper integration to our Mitel phone system for a true omni-channel experience and consolidated reporting. We also wanted a more consistent and intuitive chat experience across all our digital channels. Talkative not only delivered on everything we set out to accomplish, but has quickly become a trusted partner that helps us think more strategically about delivering the best digital experience to our more than 120k members. If you are tired of dealing with antiquated development shops that take weeks and months to deliver enhancements, you will undoubtedly find the speed and agility of Talkative to be refreshing. While the products themselves are best of breed, it's the people at Talkative that really differentiate the solution. Having worked in IT for nearly 20 years, I can honestly say that Talkative has been one of the best partners I have had the pleasure of working with over the span of my career. Felix and the team at Talkative were professional and beyond accomodating at every turn to ensure that we were fully satisfied with the end result. Do yourself a favor and choose Talkative if you're searching for a strategic partner and superior chat experience that will differentiate your brand. ### 12. Talkative Business Review **Rating:** 5.0/5.0 stars **Reviewed by:** Connor W. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Talkative?** The software is flexible, user-friendly, and a joy to use. Flexibility is vital for me, and I have made it look how I want on our website and configured it perfectly for the activity we receive on our website. The Support we received in terms of Training and usability was superb. **What do you dislike about Talkative?** There are none that I can think of at this time. **Recommendations to others considering Talkative:** Make time to understand the product and all of its features, I am sure it will have something to suit any of your business needs within reason. **What problems is Talkative solving and how is that benefiting you?** We have widened our ability to interact with customers and current clients on a platform best suited for a modern setting. More and more people prefer live chat services to other forms of contact. This solution solves that! ### 13. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Marianne M. | CXO **Reviewed Date:** February 22, 2022 **What do you like best about Talkative?** Flexibility and support - powerful platform **What do you dislike about Talkative?** Some set up can be complex, but the team are there to support all the way **What problems is Talkative solving and how is that benefiting you?** Wanted to create a true omnichannel experience across our locations. ### 14. Great partner to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel H. | Client Services Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2021 **What do you like best about Talkative?** Talkative have been our dedicated Live Chat fulfillment partner since 2018. The team are great to work with, and nothing is ever too much trouble. Customer experience is at the forefront of everything they do, and their ability to set up Live chat solutions quickly and effectively means that we can often exceed our client’s expectations with implementation. From a user perspective, we have jointly developed a console that works for a contact centre, but the Talkative Engage platform always works well for dealerships and OEM’s. The team constantly refine and improve the console, ensuring complete end-to-end testing and our buy-in before release. Talkative are reactive to our needs and, more importantly, adapt their solution to ensure we achieve best-in-class service. New features are constantly added to their roadmap, and we regularly review together to enhance our combined service offering to the market. **What do you dislike about Talkative?** No issues at all – the team make themselves available for contact and are fast to respond to any queries. **What problems is Talkative solving and how is that benefiting you?** We are constantly reviewing items together and finding solutions to refine and optimise our service offering. ### 15. Excellent Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Talkative?** Talkative has been a great partner to work with. They have provided a customized solution to meet our business needs and ensure seamless integration with our customers. We have implemented a hybrid video and chat solution with Mitel Contact Center Solution for our travel business. Overall, excellent product and highly recommended. **What do you dislike about Talkative?** There is no dislike at this time with the product or support **Recommendations to others considering Talkative:** Excellent product and a great team to work with. **What problems is Talkative solving and how is that benefiting you?** Provide a better customer experience interacting with our agents. ### 16. Professional and easy to work with supplier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2021 **What do you like best about Talkative?** Talkative are an easy supplier to work with. They react quickly and understand the partnership between supplier and customer. Their technology is great and we have seen real measurable value and sales from introducing this system. **What do you dislike about Talkative?** I cant think of any downsides of working with Talkative. **What problems is Talkative solving and how is that benefiting you?** Putting our customers at the front and centre of our website, using the webchat and concierge service 24/7 allows customers to interact with us on their terms. ### 17. Brilliant to Work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2020 **What do you like best about Talkative?** We decided to implement the Talkative web chat solution to integrate with our Mitel Contact Centre solution, enable translation and other features and provide more reassurance around GDPR. The Talkative team proved a pleasure to work with, they are pro-active and take on board suggestions for feature development, exceeding our expectations. **What do you dislike about Talkative?** Nothing to dislike – the product does not have Facebook messenger integration at present but they have listened to our feedback and the enhancement is due soon. **Recommendations to others considering Talkative:** Great product with brilliant support **What problems is Talkative solving and how is that benefiting you?** GDPR - Meet legislation, Mitel Integration - Queue management, Customer Portal Support - Helping customers with login issues to self serve ### 18. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dienifer N. | Analista de Service Desk, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Talkative?** The ease and convenience of registration and support. **What do you dislike about Talkative?** Sometimes the tool takes a while to respond, but nothing much. **What problems is Talkative solving and how is that benefiting you?** Fortunately it helps me a lot with the registration, I can now have a more precise automation. ### 19. Great 'Webchat' solution **Rating:** 5.0/5.0 stars **Reviewed by:** Carl N. | Head of Membership Services Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Talkative?** To be honest its the whole solution. It's ability to seamlessly integrate with our MITEL telephony was our initial attraction as we wanted to be able to manage webchat and calls together in the same system. However from the first discussion with Talkative we knew it was going to give us so much more. Talkative as a company are very easy to work with, they are down to earth, open and collaborative. Their solution has the bells and whistles you'd like as well, from being able to view which screen your customer is on to being able to live interact with that screen to name two of many. It's also very easy to use for all; customers, agents and management which is a must in a busy environment. All in all i would highly recommend Talkative as a company and webchat solution. **What do you dislike about Talkative?** Nothing major springs to mind, the reporting could be a little better but they've engaged with us on that and are working on it. **Recommendations to others considering Talkative:** Use them, you wont regret it **What problems is Talkative solving and how is that benefiting you?** No problems with it at the moment. Our main benefit was a service based one, offering a contact mode for customer who wish to use it. when we roll out webchat to more of our website, we've taken a phased approach, we expect to see a reduction in application drop outs and web related calls to our contact centre. ### 20. Great solution and product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2019 **What do you like best about Talkative?** The support and guidance we have received from Talkative has been invaluable and has enabled us to offer our customers the right level of service through live chat and meet expectations. We were able to work closely with Talkative from the initial scoping of the project through to implementation and post-launch improvements to ensure the product suited our needs and this was critical to the success. The integration into our phone and email systems means that the management of workload streams is more efficient and can be viewed in one screen which is critical to us seeing a single view across all contact points. **What do you dislike about Talkative?** There is nothing we overly dislike about the product, but an improvement could definitely be made with the reporting, ideally it would be an essential everyday tool that was clearer and easier to run ourselves rather than relying on Talkative. **What problems is Talkative solving and how is that benefiting you?** We can talk to more customers via our website and help them with their queries this we can quantify as our abandonment rate is the lowest it has ever been and the growth in our live chat channel is significant at around +50%, so we are definitely seeing commercial service benefits. ### 21. Very happy with the product and company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Talkative?** Talkative have been very proactive in helping us increase our digital leads. They have worked hard to customise all of this to our brand, as well as ensuring the various lead generation tools are correctly tracking. They are forward-thinking, the results have been excellent nd the team easy to communicate with. There are also usually plenty of new developments in the pipeline for us to consider implementing. **What do you dislike about Talkative?** We have had no problems with Talkative. If we ever have any queries they are dealt with quickly. **Recommendations to others considering Talkative:** Great solution **What problems is Talkative solving and how is that benefiting you?** We are working with them to increase our digital leads and the results have been impressive. ### 22. Sales growth! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Talkative?** We experienced a marked growth in leads after using Talkative’s products on our website. Set up was painless and the company are excellent to deal with. **What do you dislike about Talkative?** There is no mobile app. **What problems is Talkative solving and how is that benefiting you?** Talkative has bridged lines of communication between our customers and ourselves. This has caused a marked growth in sales and a decrease in abandoned checkouts. ### 23. Outstanding solution **Rating:** 5.0/5.0 stars **Reviewed by:** clive w. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Talkative?** The implementation was seamless and the cost effective product has delivered solid results from day one. Their team are highly skilled and we have been very impressed by our experience with them. They are very much recommended. **What do you dislike about Talkative?** There is nothing to dislike. The product was implemented according to schedule and cost. **Recommendations to others considering Talkative:** We recommend Talkative without reservation. **What problems is Talkative solving and how is that benefiting you?** Improved inbound communications using web calling solution. It makes it easier for customers to connect with us and we have received a spike in demand enquiries since starting with Talkative. ## Talkative Discussions - [What is Talkative used for?](https://www.g2.com/discussions/what-is-talkative-used-for) - [View Talkative pricing details and edition comparison](https://www.g2.com/products/talkative/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+15%3A13%3A27+-0500&secure%5Bsession_id%5D=c72c6fa4-0383-4700-a24f-e3dfcf0662cc&secure%5Btoken%5D=ca8659bd89cd74d725af0ac0837efc2caafaab5b52904e8ea8274abbef738726&format=llm_user) ## Talkative Features **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Administration** - Access Control - Web Page Navigation - Real Time Assistance **Customer Support** - Text - Speech - Knowledge Base **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Security** - Data Security - Data Masking **Automation** - Ticket Resolution - Customization - Intelligent Routing **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Artificial Intelligence** - Learning - Language - Conversational AI **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Security and privacy - AI Voice Assistants** - Encrypted communication **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Content Generation** - Creativity - Content Accuracy **Compatibility - AI Voice Assistants** - Cross platform compatibility **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Talkative Alternatives - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,629 reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.5/5.0 (786 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,706 reviews)