ScreenSteps helps teams create better help documentation by either creating a new online knowledge base or improving the knowledge base they are already using.
A service that tightly couples signaling and functionality from our Advanced Toll Free and IP networks to deliver the intelligent routing and call treatment required by today's contact centers. Providing automated attendant treatment and routing for inbound calls using customer inputs and network functionality, IVR enables callers to reach the right resource the first time or to be transferred without having to make a new call.
Arango provides a trusted data foundation for Contextual AI — transforming enterprise data into a System of Context that truly represents the business, so LLMs can deliver better outcomes with unlimited scale and cost efficiency. The Arango AI Data Platform gives developers a single, integrated environment to build and scale AI-powered applications without the complexity of stitching together multiple databases and tools. At its core is a massively scalable multi-model database that unifies grap
Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.
Zapium is a maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency, and operational effectiveness with our software products. The outcome is more effective operations, lower operational costs, and more revenue opportunities.
Crewhu is an online social employee recognition platform that helps employers create a happy work environment resulting in lower turnover and higher productivity and sales. crewHu helps businesses do three specific things: identify their best people, recognize them for a job well done, and reinforce excellent behavior.
SalesCaptain is an AI-powered customer experience marketing (CXM) platform that helps local businesses win. We help local businesses the way they build their business and modernize the way they communicate with their customers – from facilitating online reviews, launching personalized marketing campaigns, web chat, payments, and much more. We are backed by top investors (Better Capital, iSeed Fund, Pointone Capital) & marque angel investors.
AWS Cloud WAN is a managed wide area network service that simplifies the process of building, managing, and monitoring a global network connecting on-premises data centers, branch offices, and Amazon Virtual Private Clouds . By leveraging the AWS global network, Cloud WAN enables organizations to unify their cloud and on-premises environments, reducing operational complexity and enhancing network performance and security. With a central management dashboard, users can define network configuratio
Say hello to smart appointment scheduling with Zoho Bookings. Manage complex team schedules, meet customers online, send personalized emails, update your CRM, and more.
SBI Inventory Management is a complete POS, Inventory and Accounting solution for growers, garden centers and landscape distribution companies.
Convot is a revenue-aware customer support platform for SaaS and subscription businesses. Unlike generic help desks, Convot shows each customer's plan, MRR, LTV, and churn risk right beside every conversation. You see the revenue behind a ticket before you reply, so you can prioritize the accounts that actually matter instead of answering everyone first-come-first-served. It replaces a stack of disconnected tools with one platform: live chat and a shared inbox, an embedded help center, a public
Nerdio Manager empowers IT professionals to easily deploy, manage, and cost-optimize native Microsoft Cloud technologies. Nerdio Manager runs in users’ own tenant without compromising security and compliance. With its intuitive interface, the platform enables IT to rapidly deploy a complete virtual desktop environment, easily manage endpoints with its Microsoft Intune integration, and dynamically scale resources to save up to 80% on Azure compute and storage.
eAuditor is an on-premise IT management and monitoring system developed by the Polish vendor BTC Sp. z o.o., installed and run locally on the customer's own infrastructure rather than in the cloud. The system covers four core areas: IT inventory (computers, servers, software, devices, files, printers), IT monitoring (network, users, applications, email, server room conditions), IT management (remote installation and administration, patch management, helpdesk, LMS), and IT security (BitLocker enc
Bitdefender GravityZone XDR combines all the security services organizations need into a single delivery platform to reduce their cost of building a trusted environment for all endpoints.
Integrate content services with lead applications to bridge content silos, expedite information flows and expand governance
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
EBizCharge payment gateway integrates with over 50 ERP, CRM, accounting, and eCommerce solutions, and is designed to: reduce processing costs by 15-40%, increase payment processing efficiency, eliminate double entry, reduce human error, improve security and simplify the customer experience. EBizCharge provides online and mobile credit card processing, unlimited transaction history, customizable reports, electronic invoicing, secure encryption and tokenization, and more.
SureMDM by 42Gears is an Unified Endpoint Management (UEM) solution for Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, and VR devices.
HELLO is the futuristic version of a contact centre to bridge the communication gap between you and your customers. A one-stop solution for tracking, managing and solving customer support tickets so you can streamline your support channels and chat across RCS Widget Bot Social Media (Facebook, Twitter, Whatsapp) Email and every possible chat platform.