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Crewhu

By Crewhu

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4.7 out of 5 stars

How would you rate your experience with Crewhu?

Crewhu Reviews & Product Details

Pricing

Pricing provided by Crewhu.

Standard

Starting at $99.00

PRO

Starting at $199.00

Crewhu Integrations

(2)
Integration information sourced from real user reviews.

Crewhu Media

Crewhu Demo - Gamification
Motivate your employees with leaderboards and contests! Motivated employees are engaged & more productive, leading to more efficient operations that can scale without adding staff.
Crewhu Demo - Surveys
Customized surveys convert your clients into promoters, gaining more referrals and MORE REVENUE!
Crewhu Demo - Measure Metrics That Matter
Get reports that drive training to the areas where you need it most. Target client success efforts!
Crewhu Demo - Employee Rewards
Stock your store with rewards your team wants! Automated gifts are available as well as custom prizes, from helicopter rides to a day off, based on company culture and budget.
Crewhu Demo - Homepage Dashboard - CSAT Widget
Our CSAT widget shows your real-time scores PLUS where you fall on the scale against direct competitors!
Crewhu Demo - Homepage Dashboard - Badge Engagement
Our Badge Engagement widget shows your real-time employee engagement scores PLUS where you fall on the scale against direct competitors!
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Crewhu Reviews (94)

Reviews

Crewhu Reviews (94)

4.7
94 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Invaluable Tool for CSAT Collection and Employee Rewards"
What do you like best about Crewhu?

Crewhu makes it easy to collect CSAT data from customers and to reward employees. We use it on a daily basis and find it invaluable. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

Using their gift card purchasing system is expensive. Otherwise I don't think I would change a thing. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"CrewHu is nice way to show appreciation to my coworkers"
What do you like best about Crewhu?

The badges and being able to show my appreciation with a monetary value Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

It was a bit complicated getting it integrated with Syncro. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Nice to reward employees!"
What do you like best about Crewhu?

It's easy to reward employees, track contests and have different rules by location. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

I think it's expensive and could have a lower price per user. Review collected by and hosted on G2.com.

Response from Jennifer Taylor-Miller of Crewhu

We're glad to hear that you find Crewhu easy to use for rewarding employees and tracking contests. We appreciate your feedback about the pricing, and we'll take it into consideration for future improvements.

TM
Mid-Market (51-1000 emp.)
"Great platform for Rewards and recognition!"
What do you like best about Crewhu?

Intuititve and easy to use. Setting it up is fairly easy. Fun to set up contests and prizes for your staff to work towards. Being able to look at reports and see where you are failinig or surging ahead with customer service is a breeze. We look at it weekly to see how we are progressing with employees and their interactions with customers. If I ever have any issues or need questions answered CrewHu is on the spot to get us taken care of. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

The only thing I do not like, is the three question survey. An "OK" counts as a negavite. I feel a 5 question survey is still quick and to the point and does not force a 100%, all or nothing kind of survey. Many people will not give 100% everytime and it counts against the employee. Review collected by and hosted on G2.com.

Response from Jennifer Taylor-Miller of Crewhu

Thanks for the review, TJ! Interesting point regarding the three-question survey. I'd love to learn more about how you're using CSAT vs NPS - if you'd like to set up some time, feel free to reach out at jennifertm@crewhu.com

Josiv K.
JK
CEO
Small-Business (50 or fewer emp.)
"Excellent customer service! Huge ROI!"
What do you like best about Crewhu?

We've single-handedly improved of Google reviews, and customer engagement. We're monitoring our customer service and responsiveness with our clients. Any negative reviews we immediately handle and ensure we have a good standing relationship with our clients. Our google reviews speaks for the volume of happy and ravings fans that we have day in an day out. Our team is also very happy and they get an opportunity to cash in on rewards and gifts cards for themselves for doing an amazing job. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

Some of the training we wish was readily available via video training. Otherwise the product is great to use, and its working really well. Review collected by and hosted on G2.com.

AM
it account manger
Small-Business (50 or fewer emp.)
"Crewhu Woohu!"
What do you like best about Crewhu?

It is an amazing tool to gague how your techs are engaging with your customers and how happy they are with them and your company over all. Also gives the techs incentives to do good work for points to redeem for prizes Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

Only downside, is some clients might not like receiving so many email notifications after, but they can just ignore it. Review collected by and hosted on G2.com.

Response from Jennifer Taylor-Miller of Crewhu

Thanks for the review, Anthony! If you'd like to provide more detail regarding the email notifications, feel free to reach out - jennifertm@crewhu.com.

Colan T.
CT
Senior Information Security Officer
Small-Business (50 or fewer emp.)
"Drives positive change in our business"
What do you like best about Crewhu?

Crewhu is a great tool for gettiing customer feedback but it is more than that. The gameification aspects are what puts Crewhu above its competitors. We use gameification to motivate and reward our staff and drive possitive behaviours to great effect. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

Other than I don't win enough competitions nothing that I can think of. Review collected by and hosted on G2.com.

Response from Jennifer Taylor-Miller of Crewhu

Thanks so much for the review, Colan!

HC
Small-Business (50 or fewer emp.)
"Employee engagement"
What do you like best about Crewhu?

The best thing about crew. Who is the employee engagement? Ease of use employee appreciation and and price catalog Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

That the app for Android and iOS stopped working Review collected by and hosted on G2.com.

Response from Jennifer Taylor-Miller of Crewhu

Thank you, Harry!!! The product team has the feedback re: the app, and we will keep you updated on new developments. We appreciate you as a partner!

Andrew H.
AH
Small-Business (50 or fewer emp.)
"An excellent way to get customer feedback and motivate your team!"
What do you like best about Crewhu?

Crewhu is really easy to use, and our team enjoys getting Slack notifications when feedback is submitted. It gives us reasons to celebrate success all day long. Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

The interface could use some improvements. It feels a bit slow and dated. Review collected by and hosted on G2.com.

CC
Small-Business (50 or fewer emp.)
"NPS Campaign start up and got a great review from start to end. Jay always is very knowledgeable."
What do you like best about Crewhu?

Always learning new ways to incorporate the different products Review collected by and hosted on G2.com.

What do you dislike about Crewhu?

Things are not updated on time for use.. Review collected by and hosted on G2.com.

Response from Jennifer Taylor-Miller of Crewhu

Thank you for the feedback, Carlos! Jay is an absolute treasure and we're so glad you appreciate him too!

Pricing Options

Pricing provided by Crewhu.

Standard

Starting at $99.00

PRO

Starting at $199.00

BADASS

Starting at $299.00
Crewhu Features
Customization
Integration APIs
User, Role, and Access Management
Reporting & Dashboards
Dashboard
Performance
Survey Customization
Goal and Challenge Creation
Goal and Challenge Creation
Peer Recognition
Social Feedback Portal
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Crewhu
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