Crewhu Reviews & Product Details

Crewhu makes it easy to collect CSAT data from customers and to reward employees. We use it on a daily basis and find it invaluable. Review collected by and hosted on G2.com.

Using their gift card purchasing system is expensive. Otherwise I don't think I would change a thing. Review collected by and hosted on G2.com.

The badges and being able to show my appreciation with a monetary value Review collected by and hosted on G2.com.

It was a bit complicated getting it integrated with Syncro. Review collected by and hosted on G2.com.

It's easy to reward employees, track contests and have different rules by location. Review collected by and hosted on G2.com.

I think it's expensive and could have a lower price per user. Review collected by and hosted on G2.com.

Intuitive and easy to use. Setting it up is fairly easy. Fun to set up contests and prizes for your staff to work towards. Being able to look at reports and see where you are failing or surging ahead with customer service is a breeze. We look at it weekly to see how we are progressing with employees and their interactions with customers. If I ever have any issues or need questions answered CrewHu is on the spot to get us taken care of. Review collected by and hosted on G2.com.

The only thing I do not like, is the three question survey. An "OK" counts as a negative. I feel a 5 question survey is still quick and to the point and does not force a 100%, all or nothing kind of survey. Many people will not give 100% every time and it counts against the employee. Review collected by and hosted on G2.com.

We've single-handedly improved of Google reviews, and customer engagement. We're monitoring our customer service and responsiveness with our clients. Any negative reviews we immediately handle and ensure we have a good standing relationship with our clients. Our google reviews speaks for the volume of happy and ravings fans that we have day in an day out. Our team is also very happy and they get an opportunity to cash in on rewards and gifts cards for themselves for doing an amazing job. Review collected by and hosted on G2.com.

Some of the training we wish was readily available via video training. Otherwise the product is great to use, and its working really well. Review collected by and hosted on G2.com.

It is an amazing tool to gauge how your techs are engaging with your customers and how happy they are with them and your company overall. Also gives the techs incentives to do good work for points to redeem for prizes. Review collected by and hosted on G2.com.

Only downside, is some clients might not like receiving so many email notifications after, but they can just ignore it. Review collected by and hosted on G2.com.

Crewhu is a great tool for getting customer feedback but it is more than that. The gamification aspects are what puts Crewhu above its competitors. We use gamification to motivate and reward our staff and drive positive behaviours to great effect. Review collected by and hosted on G2.com.

Other than I don't win enough competitions nothing that I can think of. Review collected by and hosted on G2.com.

The best thing about crew. Who is the employee engagement? Ease of use employee appreciation and and price catalog Review collected by and hosted on G2.com.

That the app for Android and iOS stopped working Review collected by and hosted on G2.com.

Crewhu is really easy to use, and our team enjoys getting Slack notifications when feedback is submitted. It gives us reasons to celebrate success all day long. Review collected by and hosted on G2.com.

The interface could use some improvements. It feels a bit slow and dated. Review collected by and hosted on G2.com.

Always learning new ways to incorporate the different products Review collected by and hosted on G2.com.

Things are not updated on time for use.. Review collected by and hosted on G2.com.