Hicomply Reviews & Product Details

Hicomply is a governance, risk, and compliance (GRC), ISMS platform that automates and streamlines achieving and maintaining certifications across multiple frameworks, including ISO 27001, SOC 2, GDPR, ISO 9001, ISO 14001, ISO 45001, and ISO 42001. Built for startups through to global enterprises, Hicomply centralises and automates compliance management for IT, security, and risk teams—reducing certification time and cost by up to five times compared to manual methods. Features include automated workflows, multi-framework support, evidence management, internal audit tools, customisable controls, policy and procedure templates, risk management, and 24/7 monitoring. Hosted and supported in the UK, with enterprise-grade security, multi-language capability, and white-labelling options, Hicomply keeps organisations continuously audit-ready with less stress.

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Hicomply

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Languages Supported

Amharic, Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Marathi, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)

Product Description

Hicomply is a comprehensive Information Security Management System (ISMS platform designed to streamline compliance processes and enhance data security for organizations. By automating tasks such as evidence collection, policy management, and risk assessments, Hicomply enables businesses to achieve and maintain certifications like ISO 27001, SOC 2, and GDPR with greater efficiency. Its user-friendly interface and intelligent automation reduce manual workloads, allowing teams to focus on strategic initiatives while ensuring continuous compliance and robust data protection. Key Features and Functionality: - Audit-Ready Automation: Automatically collects evidence, tracks changes, and prepares organizations for audits related to standards such as GDPR, CCPA, and HIPAA, minimizing manual effort. - Policy Management: Offers a built-in library of customizable, audit-ready policies with automated version control and seamless distribution, ensuring policies are current and effectively communicated. - Risk Management: Provides guided risk assessments with pre-loaded risks linked to assets, a centralized risk register for organized tracking, and customizable methodologies to fit specific organizational needs. - Task Management: Automates recurring compliance tasks, assigns ownership, and monitors progress in real-time, facilitating clear accountability and timely completion of compliance activities. - Controls Monitoring: Delivers real-time monitoring of compliance controls, automated updates, and instant alerts for lapses, ensuring continuous compliance and readiness for audits. - Information Asset Management: Centralizes asset tracking and classification, enabling effective protection of sensitive data and maintaining an audit-ready documentation trail. - Trust Centre: Allows organizations to showcase compliance efforts and share real-time updates with stakeholders, building trust and demonstrating commitment to security and accountability. Primary Value and Problem Solved: Hicomply addresses the complexities and resource-intensive nature of managing information security compliance. By automating critical processes and providing a centralized platform for compliance activities, it reduces the administrative burden on teams, minimizes the risk of non-compliance, and accelerates the path to achieving and maintaining certifications. This not only enhances an organization's security posture but also builds trust with clients and stakeholders by demonstrating a proactive approach to data protection and regulatory adherence.

Overview by

Edwin Bartlett

Pricing

Pricing provided by Hicomply.

Essentials

Starting at £4,800.00

Per Month

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Hicomply Integrations

(81)

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Hicomply Media

Focus on what matters. Keep your most important tasks front and centre with a customisable dashboard built around your priorities.

Automate the busywork. Hicomply handles the distribution and tracking of tasks across your organisation, so nothing slips through the cracks.

Hicomply procedures

Keeping an asset register up-to-date is a critical component of an effective information security management system (ISMS)

With Hicomply, you can conduct a new risk assessment, view the status of your organisation's risk, and outline a risk treatment plan.

Hicomply compliance

b2b.store transforms security with Hicomply, achieving ISO 27001 certification

See how Hicomply helps you simplify audits, reduce manual effort, and stay on top of every compliance framework.

Official Downloads

(4)

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Hicomply - A guide to preventing and handling data breaches

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James E.

Cyber Risk Manager

Mid-Market (51-1000 emp.)

5/2/2025

"A great helping hand freeing up time to concentrate on the areas which matter."

4.5/5

What do you like best about Hicomply?

The platform enables you to move beyond using monolithic spreadsheets, making it easier to record what matters most to you.

The built-in policies and procedures are of excellent quality and have helped me identify areas that needed improvement. They are straightforward to edit and can be customised to match your organisation’s branding.

Support has been outstanding, and I especially appreciate the ability to transfer relevant elements from one certification to another when there is overlap, which helps eliminate redundant work. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

As with any product, technical issues can occasionally arise. One particular issue took a bit longer to resolve than I would have preferred, but fortunately, it did not affect compliance or certification. The main thing is that there is constant communication about this issue, so I know that I have not been forgotten! Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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Thank you for your fantastic review!

We’re thrilled to hear that Hicomply has helped you move away from the burden of spreadsheets and provided you with high-quality, customisable policies and procedures. It’s great to know these have been instrumental in identifying gaps and aligning documents to your brand and organisational needs.

We’re especially proud that our platform is saving you valuable time and helping you lay the groundwork for security certifications. Your recognition of our support team means a lot—they’re dedicated to ensuring every customer gets the most from Hicomply.

We love your observation about enhancements! We actively listen to our customers, and feedback like yours directly shapes our continuous improvements. Thank you for trusting us to support your compliance journey.

Stephen W.

Head of Information Security Manager

Enterprise (> 1000 emp.)

9/26/2025

"HighComply: Cost-Effective ISO Certification Partner"

4.5/5

What do you like best about Hicomply?

I appreciate HighComply’s straightforward and easy-to-use platform, which stood out from other vendors I considered before making a decision. Their approach and user-friendly interface made the initial setup process smooth and hassle-free, with minimal effort needed to get started. I value having a dedicated partner in HighComply, particularly Zoe, who is immensely knowledgeable about the standards. Her ability to guide us through the certification process, along with the templated policies and documents provided by HighComply, has significantly aided our progress toward ISO 27001 certification. The platform serves as a comprehensive one-stop shop where all necessary steps and actions are clearly laid out, which I find incredibly useful. This has increased our efficiency and saved us time, especially since we have limited resources. HighComply’s cost-effectiveness and simplicity make it a product I would recommend to others, particularly for organizations tight on time and budget. The step-by-step process outlined by the platform for achieving standards further enhances its utility. I am highly satisfied and would rate my likelihood to recommend it as a 9.5 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

I feel that there's room for improvement in providing more detailed guidance in the more technical areas, like with the statement of applicability. It would be helpful to have clearer information about what's specifically being asked and looked for in those sections. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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Thank you so much for your thoughtful review! We’re delighted to hear that you’ve found the Hicomply platform easy to use and that Zoe has been able to support you with her ISO expertise. It’s great to know the platform layout, implementation, and onboarding experience have been smooth for your team.

We really appreciate your feedback on document editing. Our product team is always looking at ways to improve functionality, and we’ll make sure your suggestion is considered as we continue to develop the platform.

We’re pleased to see the positive impact Hicomply is having on your documentation quality and security improvements. Thank you for trusting us to support your compliance journey, we’re excited to keep working with you.

Matthew H.

Principal Engineer

Mid-Market (51-1000 emp.)

8/23/2024

"Did all internal ISO27001 compliance training within Hicomply"

4.5/5

What do you like best about Hicomply?

I really liked how everything was stored in one place and on a simple single screen. I also like the fact you get updates when there are documents there that haven't been reviewed. I have yet to need customer support for anything, but then again I'm only a user, not an administrator. I also really like how you can view / download / print documents all from the same viewer. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

I have sometimes found it difficult to login because it doesn't think I'm human, this is probably because I use 1Password to store all my credentials and it is all automated. That would be one of my recommendations for the team, test loging in with common password managers (including inbuilt browser implimentations). Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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We're pleased to hear that Hicomply is effectively supporting your ISO27001 compliance needs. We value your input regarding the login issue and will explore ways to optimise the login process for users with password managers.

Tobias L.

Chief Technology Officer

Small-Business (50 or fewer emp.)

10/27/2025

"HiComply Simplifies ISO Process with Ease"

4.5/5

What do you like best about Hicomply?

It takes a short time to get used to the platform. But combined with their expertise and partners I feel as though using HiComply greatly simplified our ISO process and in turn has improved our company. Their automation system is very good for evidence collection and it integrates well with our other platforms to sync tickets across. It was fairly easy to implement this into our company. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

There isn't much to dislike. If I was to nit-pick then it took a while for a support case to be resolved but it really wasn't that big of an issue in the first place. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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Thank you for such a detailed and positive review. We’re thrilled to hear that Hicomply has helped simplify your ISO 27001 process and that our automation, integrations, and implementation experience have added real value to your compliance journey. Making ISO certification faster and more straightforward for our customers is exactly what we aim to achieve.

We are sorry that your support case wasn't resolved sooner, we have recently expanded our customer support team, to allow us to manage support cases more efficiently and continue providing the high-quality service our customers expect.

Thank you again for your thoughtful comments and for recommending Hicomply as a modern, effective compliance solution.

Deirdre L.

Cyber Security Officer

Enterprise (> 1000 emp.)

9/26/2025

"Review of HiComply"

5/5

What do you like best about Hicomply?

Hicomply stands out for its straightforward and quick implementation process, supported by a dedicated Customer Success Manager who guides teams step-by-step through onboarding and beyond.

The platform is highly intuitive and user-friendly, this allows our business to fast onboarding and easy navigation.

Automation relieves much of the stress from recurring compliance tasks, risk assessments, and evidence gathering, preparing organizations for audits with minimal manual input

Flexible configuration and scalability, fitting the needs of the business with adaptable plans.

It is a single source of truth system, it includes templates and centralised document management, it helps streamlines processes and helps ensure documents are kept up-to-date. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

Occasional minor bugs

Limited integration options with third-party platforms Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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Thank you for sharing such a detailed review of your experience with Hicomply.

We’re thrilled to hear that the implementation process, guided by our Customer Success team, has been smooth and supportive, and that the platform’s usability, automation, and flexibility have helped streamline your compliance journey.

Knowing that Hicomply is saving your business significant time and resources while supporting your ISO 27001 certification is exactly the impact we strive for.

We also appreciate your constructive feedback regarding minor bugs and integration options. Continuous improvement is a priority for us, and feedback like yours helps us refine the platform to better serve our customers.

Thank you again for your trust in Hicomply, we’re proud to be part of your compliance journey.

Jason K.

HSEQ Manager

Small-Business (50 or fewer emp.)

9/19/2025

"Effective Platform, Expedient Alignment with ISO 27001"

5/5

What do you like best about Hicomply?

Fantastic Ease of Use, Integration and Implementation through the information loaded within the Hi-Comply Platform throughout the Key-Stages of an ISMS (Policies, Procedures and Risk Assessment), to help get companies effective alignment with effective Information Security has been a breath of fresh air. The Customer Support that has been required from the Hi-Comply Team - from learning the Platform and make it unique to the requirements of the Business to completing an Evaluation of Cyber-Security through Penetration Testing has been top quality. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

I have not encountered any real downfalls with Hi-Comply. Just the Platform 'in-editing' tools for things like creating policies, could be more effective to achieve the desired formatting outputs. Review collected by and hosted on G2.com.

What problems is Hicomply solving and how is that benefiting you?

Effective learning the Platform (with needs of Information Security) has enabled the Platform to be unique to the requirements of the Business to completing an Evaluation of Cyber-Security through Penetration Testing has been top quality. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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Thank you for sharing such thoughtful feedback about your experience with Hicomply.

We’re delighted to hear that the platform’s ease of use, integration, and structured approach to ISMS implementation has been so valuable in supporting your ISO 27001 journey.

It’s also wonderful to know that our customer support team has been able to provide the guidance and expertise you needed.

We appreciate your comment on the in-editing tools for policy creation and formatting. Feedback like this is invaluable as it helps us improve and refine the platform further.

We’re thrilled to see the positive impact Hicomply is having for your business and your information security goals. Thank you again for your detailed review and for trusting us as your compliance partner.

Ben M.

Head of Infrastructure & Platform Engineering

Small-Business (50 or fewer emp.)

12/8/2025

"Great for ISMS Structuring, But Customer Support Needs Improvement"

3.5/5

What do you like best about Hicomply?

The upsides are that we can use it to structure our ISMS and make the experience of external audits easier. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

The interface lacks some features that would be very useful. For example, searching a key phrase contained within documents (policies, procedures, records) and being able to find the relevant document.

Also, the customer support is not good. At times it is openly hostile, suggesting that a platform wide issue is user error. Also the content sometimes looks copied from a general AI platform that has no knowledge of the Hicomply system, and isn't appropriate. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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Thank you for taking the time to share your feedback, we appreciate you outlining both what’s working well and where you feel there’s room for improvement.

We’re pleased to hear that the Hicomply IMS is supporting your framework and helping with audits.

Searching within documents is a great idea, this has been passed to our Product Team.

We’re sorry that your support experience didn’t meet expectations, feedback like this is taken seriously and is used to inform how we support our customers.

Thank you again for your honesty and for using Hicomply.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/30/2025

"Effortless Compliance Management with Intuitive Workflows"

4.5/5

What do you like best about Hicomply?

I really appreciate how Hicomply simplifies the management of compliance tasks by bringing everything together in one place. The platform is clean and intuitive, which eliminates much of the manual work that typically slows teams down. I also value the clear workflows and structured guidance, as they make it much easier to stay aligned with standards. Overall, Hicomply helps save time, keeps everything organised, and makes the whole process of compliance feel far more manageable. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

At times, the platform feels somewhat rigid when I try to customise specific workflows or documentation. There are a few areas that could be more intuitive, particularly for newcomers who are still getting familiar with the system. However, aside from these points, most of the issues I’ve encountered are minor and don’t significantly impact overall usability. Review collected by and hosted on G2.com.

What problems is Hicomply solving and how is that benefiting you?

Hicomply streamlines and simplifies compliance work by organizing all tasks, evidence, and documentation in a single, structured location. By minimizing manual administrative work, it becomes much easier to remain audit-ready and maintain clear visibility across teams. This not only saves time and reduces the likelihood of errors, but also makes managing compliance processes significantly more efficient. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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Thank you so much for taking the time to share such thoughtful feedback, we’re delighted to hear that Hicomply is helping you simplify and streamline your compliance management. It’s great to know that the intuitive interface, structured workflows, and centralised approach are making the process feel more manageable and saving your team valuable time.

We also really appreciate your constructive comments around flexibility and ease of onboarding. We’re continuously working to make the platform even more intuitive and adaptable, and feedback like yours is essential in helping us prioritise those improvements.

Thank you again for your review and for being part of the Hicomply community, we’re committed to supporting you every step of the way on your compliance journey.

James C.

11/25/2025

"Great Usability, Needs Better Email Management"

3/5

What do you like best about Hicomply?

I appreciate Hicomply’s good looking interface, which is not only aesthetically pleasing but also very easy to use, making navigation simple and enhancing my overall experience with the software. The notifications and reminders feature effectively keeps me informed about pending tasks, ensuring that nothing slips through the cracks without my knowledge. This proactive approach to reminders is invaluable in managing policies efficiently. Additionally, I found the initial setup of Hicomply to be very easy, which significantly lowered the barrier to entry and allowed a smooth transition from using our HR system. The ease of setup and user-friendly interface together make the software approachable for users of all levels, enabling me to focus on policy handling without struggling with the system itself. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

I don't like how we were automatically registered for marketing emails without consent. This was not a good experience, and it would be better if each user had the ability to opt-in individually instead of being opted in as a bulk. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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Thanks so much for taking the time to share your feedback. We’re really pleased to hear you’re enjoying Hicomply’s interface, easy setup, and the notifications and reminders that help keep policy agreements and compliance checks on track. We appreciate you raising your concerns, and are glad we’ve been able to speak directly and resolve this with you.

Rhys M.

Support Specialist

Mid-Market (51-1000 emp.)

10/27/2025

"Clean Interface and Helpful Progress Bar, But Clickable Elements Need Clarity"

5/5

What do you like best about Hicomply?

I appreciate the simple layout and user interface of the portal, as it makes it easy to view all the documents I need to review. The progress bar at the top also helps me quickly track how much I have completed. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

Since the view buttons are not underlined, they are not immediately recognizable as clickable elements. I would also recommend updating the status indicators: when an item has been accepted, the color should change to green, and when it is pending, perhaps use an amber or red color. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

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Thank you for your detailed feedback. We’re pleased to hear that you find Hicomply’s clean interface and progress tracking features helpful for managing and reviewing your documents. Making the user experience intuitive and efficient is a key focus for us, so it’s great to know these features are working well for you.

We also really appreciate your suggestions regarding clickable elements and status indicators. Feedback like this is invaluable in helping us refine and improve the platform’s usability. Our product team continually reviews user insights like yours to inform future updates.

Thank you again for taking the time to share your experience and for helping us make Hicomply even better.