Hicomply Reviews & Product Details

I like how Hicomply keeps compliance activities, policies, and evidence in one place. It's easy to use, helps reduce manual effort, and makes audit preparation much more organized. With everything centralized, we no longer have to chase documents across emails and different systems, saving time, improving visibility, and making audits much less stressful. Review collected by and hosted on G2.com.

Some workflows could be more streamlined, and certain areas of the platform could be improved regarding customization and reporting options. More automation and flexibility in managing compliance tasks would make it even better. I'd like to see more flexibility in customizing dashboards and reports so teams can focus on the metrics most relevant to them. Enhanced filtering and report export options would also be helpful. Review collected by and hosted on G2.com.

The best thing about HiComply is how it centralises compliance management into a single platform, making it much easier to track tasks, manage policies, and maintain evidence. The interface is intuitive, which helps users quickly find what they need without extensive training.

From an operational perspective, the automated reminders and task management features help ensure compliance activities stay on track and reduce the amount of manual follow-up required. Having documentation, evidence, and compliance status available in one place improves visibility and makes audits and reviews more efficient.

The onboarding process was straightforward, and support has been responsive when assistance has been needed. Overall, HiComply helps streamline compliance workflows, saves time on administrative tasks, and provides confidence that key compliance requirements are being managed effectively. Review collected by and hosted on G2.com.

The main drawback is the learning curve for new users, as some compliance workflows and features can take time to fully understand. Additional dashboard and reporting customisation options would also be welcome, but overall these are minor improvements rather than major concerns. Review collected by and hosted on G2.com.

The onboarding is great. The platform works and is easy to understand. The team are always available with expert advise and learn to understand you as a customer and what you need out of your compliance journey. Review collected by and hosted on G2.com.

The platform could be more refined for user experience and quicker to navigate, but the functionality is there. There are often some manual steps required to link multiple frameworks together. Review collected by and hosted on G2.com.

I like that Hicomply offers storage and easy access to our organization's policies. It's convenient because everything is in one place and easy to navigate. The dashboard is particularly helpful as it provides clear indicators when new documents are available and shows which required documents need reading or actioning. If something urgent comes up, it takes me directly to the document, which is super efficient. Plus, the initial setup was fairly easy and quick, which was a nice perk. Review collected by and hosted on G2.com.

The UI feels a little basic and simplistic when compared to other modern-day applications. I think it could be more intuitive to enhance the user experience. Review collected by and hosted on G2.com.

The website is extremely easy to use, quick to load, and it clearly shows amendments and saved items.

Uploading documents and other relevant information is straightforward. Zoe was fantastic at showing us how to navigate XMP, as well as what to expect from ISO auditors. Her knowledge of ISO standards and how best to frame things made it easy to go to her for support, and her communication is very quick. She gave clear instructions on which policies, procedures, and other actions are mandatory. Zoe’s advice is clear and easy to understand, and the regular meetings helped ensure we stayed on track to hit the goals needed to prepare for our First Stage and Second Stage ISO 27001 and 9001 audits.

The templates provided on the Hicomply platform create a great structure for how we, as a company, should be creating our policies and procedures.

The monitoring tool for controls is essential for long-term management of ISO standards across our company. The automations within it show you exactly what you need to be reviewing, and what is not meeting the expectations required to pass control testing.

Integrations range from HRIS, TMS, PM and file storage systems.

I think the money invested in using this service will benefit you from the get go for implementing and achieving ISO standards to long-term management and future audits for these standards Review collected by and hosted on G2.com.

I can imagine the records section will become overwhelming after a while as this is where some of the evidence you collate sits. Would to be able to create custom view modes Review collected by and hosted on G2.com.

I appreciate HighComply’s straightforward and easy-to-use platform, which stood out from other vendors I considered before making a decision. Their approach and user-friendly interface made the initial setup process smooth and hassle-free, with minimal effort needed to get started. I value having a dedicated partner in HighComply, particularly Zoe, who is immensely knowledgeable about the standards. Her ability to guide us through the certification process, along with the templated policies and documents provided by HighComply, has significantly aided our progress toward ISO 27001 certification. The platform serves as a comprehensive one-stop shop where all necessary steps and actions are clearly laid out, which I find incredibly useful. This has increased our efficiency and saved us time, especially since we have limited resources. HighComply’s cost-effectiveness and simplicity make it a product I would recommend to others, particularly for organizations tight on time and budget. The step-by-step process outlined by the platform for achieving standards further enhances its utility. I am highly satisfied and would rate my likelihood to recommend it as a 9.5 out of 10. Review collected by and hosted on G2.com.

I feel that there's room for improvement in providing more detailed guidance in the more technical areas, like with the statement of applicability. It would be helpful to have clearer information about what's specifically being asked and looked for in those sections. Review collected by and hosted on G2.com.

I really like how Hicomply organizes our compliance documentation, audit trail, and reporting across the team. The platform is intuitive to manage, and as a manager, I appreciate being able to see whether people have thoroughly read the documentation through my management reporting. It has massively streamlined our process for complying with ISO 2001 and improved our risk management process overall. Review collected by and hosted on G2.com.

Setting up Hicomply requires a steep learning curve and takes a bit too long to organize and understand. One key thing that could be improved is the addition of a clear indication of where documents have been updated, guiding the reader to that specific section, rather than needing to read the entire document again. Creating multiple workflows or different compliance frameworks can be a little bit time-consuming. Review collected by and hosted on G2.com.

I like we have the asset (supplier) and details of them including the custom tags and tasks Review collected by and hosted on G2.com.

The double-save step is frustrating: I can add a task and save it, but if I then add notes, I have to save again. Also, anything I’ve added seems to disappear if I don’t save within a certain time frame. As a super-busy supplier manager, I’m constantly getting pulled away by the next “important” supplier, so I sometimes forget and assume I’ve saved my notes or the custom tag population when I actually haven’t. Review collected by and hosted on G2.com.

you can see who has and hasn't read documents, it's also good for tracking version control Review collected by and hosted on G2.com.

not the easiest to navigate. often need to use 2FA to log-in and my workphone battery life is poor, so it takes a long time to log in! Review collected by and hosted on G2.com.

I like the simplicity of Hicomply. The platform makes it easy to have all the required reading in one place, allowing me to read and mark them as read effortlessly. I also appreciate the email notifications that remind me to complete the reading on time, which is a big help as it provides automatic reminders until I finish. The initial setup was very simple, just logging in with provided credentials. Review collected by and hosted on G2.com.

I haven't come across a built-in reader in Hicomply. Right now, it's just reading PDF policies within the PDF reader in Hicomply. So, maybe a more customized reader would make it better, especially for people with vision difficulties or those who want to use text-to-speech to have policies read to them. I think adding that kind of feature would really improve Hicomply. Review collected by and hosted on G2.com.