Introducing G2.ai, the future of software buying.Try now

Hicomply Pricing Overview

Hicomply Pricing Reviews

(2)
Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"HiComply is a fantastic platform for managing our ISMS"
What do you like best about Hicomply?

All the features available on the platform are really easy to use once you've had the onboarding and they interlink where appropriate, so completing the risk assessment for example, helps populate your SoA. Also, all the required policies and procedures are written and linked to the relevant controls and evidence - all you have to do is customise to your organisation. The onboarding is amazing as well as the ongoing support. Nothing is too much trouble and you always get a response really quickly. If you ever feel that there could be any improvements to the usability or a function that would help manage your ISMS, you can raise a ticket and if its possible to implement, it usually is. Using HiComply has helped us achieve and maintain our ISO 27001 2022 certification now for two years. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

There's nothing I dislike about HiComply. Any suggestions regarding the functionality of the platform are usually implemented if its possible to do so, or are logged for future improvement. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

We really value feature requests from our customers, these ideas help us be the best, so please keep them coming!

We pride ourselves in the level of support that we provide our customers and are thrilled that you think we are amazing!

Verified User in Aviation & Aerospace
AA
Mid-Market (51-1000 emp.)
"Great app for ISO compliance"
What do you like best about Hicomply?

Functionality and linking documents. Task managing. Contact with Customer Support very good. Intuitive use, so easy to implement. Easy document change control. Can by use on daily basis to maintain team tasks, audit preparation progress and/or review. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

Editing templates very basic, no customise option for folders (missing 'Documents' folder, as a records are more for evidence, so all blank documents go to procedures). In the beginning we had some performance issues, but technical team resolved them. Tagging system not working always as it should. Customer service responsive and try support us, however resolving highlighted problems takes longer than 12 months, so Technical Team is not really efficient.

New dashboard and changes within subscription - not clear communication and introduction of new features. Help section disappeared somewhere too. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

Thanks for the review Magdalena, it means the world to us.

We agree, our Task Management Feature and the automated linking of documents and controls makes implementation so much smarter.

We are working on improving our template editor as a priority. Do you tag your documents? This is a great way to organise them.

Product Avatar Image
Product Avatar Image
Hicomply