---
title: Basecamp Scout Reviews
meta_title: 'Basecamp Scout Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 21 reviews by the users' company size, role or industry to
  find out how Basecamp Scout works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 21
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Basecamp Scout Reviews
**Vendor:** Basecamp Scout  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 21
## About Basecamp Scout
Scout is a GPS-enabled tracking app that empowers businesses to digitize their field force&#39;s working, analyze sales, track locations &amp; get real-time insights.




## Basecamp Scout Reviews
  ### 1. Basecamp scout review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tameem S. | Business Development Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about Basecamp Scout?**

The interface is very user friendly, easy navigation, private pings, good dashboards and easy to use

**What do you dislike about Basecamp Scout?**

There's nothing that i dislike about basecamp scout

**What problems is Basecamp Scout solving and how is that benefiting you?**

I am able to keep a track of all projects, use dashboards extensively with filters that remain private for me only. It is saving my time and i am always updated about everything that's happening in the office

  ### 2. Great Project Management tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nabeel (Neil) F. | Senior Technical Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Basecamp Scout?**

Ease of using it, effective communication, you can create multiple teams and projects and track projects and create tasks and assign tasks.

**What do you dislike about Basecamp Scout?**

There is no automation for the tracking tasks. It has to be done manually on a hill chart

**What problems is Basecamp Scout solving and how is that benefiting you?**

The greatest benefit is that you don't have to be part of unnecessary communications, you can simply unsubscribe from them.

  ### 3. USER FRIENDLY SOFTWARE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Iram (Irina) P. | Recruitment professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2022

**What do you like best about Basecamp Scout?**

 software is easy to use and well-integrated 

**What do you dislike about Basecamp Scout?**

I don't think there is anything that I dislike about Basecamp

**Recommendations to others considering Basecamp Scout:**

I would like to advice them to use this excellent application once in a lifetime. As this is one of the far best liking appp

**What problems is Basecamp Scout solving and how is that benefiting you?**

Project Management, Communication, having everything in one place.

  ### 4. basecamp scout review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shreya N. | intern, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2022

**What do you like best about Basecamp Scout?**

the interface is user friendly, especially the notification bar

**What do you dislike about Basecamp Scout?**

the notification tab which shows unread content even after it is read

**What problems is Basecamp Scout solving and how is that benefiting you?**

project management as we can communicate with the team members working on a project, time management is the benefit I realized.

  ### 5. REVIEW FOR BASECAMP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suhail (Steve) G. | Recruitment professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about Basecamp Scout?**

Private Ping, Group Ping and Dashboards etc

**What do you dislike about Basecamp Scout?**

Nothing as of now. Its a great application

**Recommendations to others considering Basecamp Scout:**

I would recommend this to every friend of mine..

**What problems is Basecamp Scout solving and how is that benefiting you?**

Intimated differennt divisions abruptly which is a good benefit and i have realised its time saving

  ### 6. Basecamp Scout review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Falak (Fiona) N. | Recruitment Professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Basecamp Scout?**

The user interface and the easy navigation which saves time.

**What do you dislike about Basecamp Scout?**

The notification bar which even after selecting a notification remains the same.

**What problems is Basecamp Scout solving and how is that benefiting you?**

Easy communication with the team members and also track of the projects.
Benefits like progress in relation to the projects and instant communucation.

  ### 7. Amazing Tool for communication & Project Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Afshan (Anna) Q. | Recruitment Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2022

**What do you like best about Basecamp Scout?**

It is user friendly on mobile & desktop both

**What do you dislike about Basecamp Scout?**

I don't think there is anything that I dislike about Basecamp

**What problems is Basecamp Scout solving and how is that benefiting you?**

I am able to keep a track of the small & big projects. Using basecamp saves a lot of time & money

  ### 8. communicate and socialize professionally

**Rating:** 5.0/5.0 stars

**Reviewed by:** Asma J. | Recruitment Professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about Basecamp Scout?**

one can ping anyone at anytime which makes communication easier

**What do you dislike about Basecamp Scout?**

There is nothing that i dislike as of now

**What problems is Basecamp Scout solving and how is that benefiting you?**

can reach anyone easily and remain updated about everything going on in office

  ### 9. Review for Basecamp Scout.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Basit (Brad) M. | Recruitment Professional., Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Basecamp Scout?**

The user interface and the easy navigation which saves time

**What do you dislike about Basecamp Scout?**

The user interface and the easy navigation saves time.

**What problems is Basecamp Scout solving and how is that benefiting you?**

All the communications are made easy and affordable using Basecamp Sout.

  ### 10. Basecamp Review as an IT Technical Recruiter

**Rating:** 4.0/5.0 stars

**Reviewed by:** Faisal (Frank) K. | Recruitment Professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Basecamp Scout?**

The interface which is very user friendly

**What do you dislike about Basecamp Scout?**

The notification window which does not always prompt about the notifications

**What problems is Basecamp Scout solving and how is that benefiting you?**

Interaction with the team members and progress within a team project

  ### 11. For a while now, I have been using Basecamp. Its a wonderful Software . Highly recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mehreen (Moon) W. | Recruitment Professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about Basecamp Scout?**

It is simple, provides good communication, and allows you to build many teams and projects, manage projects, and create and assign tasks. Also, the user interface is simple and easy to use, saving time.

**What do you dislike about Basecamp Scout?**

Nothing so far, I like everything about the platform.

**What problems is Basecamp Scout solving and how is that benefiting you?**

Interaction with the team members, progress within a team project, and impacting strategic decision making.

  ### 12. Best GPS tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Talib (Tom) R. | S, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Basecamp Scout?**

The accuracy that the this tracking provides is far better than its competition, it helps sales to map, monitor and manage their fields.

**What do you dislike about Basecamp Scout?**

The app lags somewhere during the process and it's kind of irritating, the team should work on it and should fix this issue.

**What problems is Basecamp Scout solving and how is that benefiting you?**

To manage my daily sales and for my colleagues as well, its kind of helpful for us.

  ### 13. Review for Basecamp Scout

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aksa H. | Recruitment Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about Basecamp Scout?**

Project management and chat services. The services are exceptional

**What do you dislike about Basecamp Scout?**

Nothing, I like everything about it. I had a wonderful experience working around it

**What problems is Basecamp Scout solving and how is that benefiting you?**

Project Management and Task management. I am using it to help other team members.

  ### 14. Basecamp Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ameer A. | Senior Technical Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2022

**What do you like best about Basecamp Scout?**

One of the best tools i have ever used for managing projects, sending docs or day to day communication with the Colleagues

**What do you dislike about Basecamp Scout?**

Sometimes it takes too much time to send pings and receive the pings

**What problems is Basecamp Scout solving and how is that benefiting you?**

Project Management, Communication, having everything in one place.

  ### 15. Review for Basecamp.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nareen Q. | Recruitment Professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about Basecamp Scout?**

It's a great tool for connecting with team members and managers.

**What do you dislike about Basecamp Scout?**

Nothing as of now, this is a wonderful tool.

**What problems is Basecamp Scout solving and how is that benefiting you?**

It helps in Project Management, important announcements, tracking app to track the performance.

  ### 16. Basecamp review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Himayat (Harry) Z. | R, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about Basecamp Scout?**

It is more than a project management tool

**What do you dislike about Basecamp Scout?**

sluggish interface, slow loading,time consuming

**What problems is Basecamp Scout solving and how is that benefiting you?**

Team handling and project management

  ### 17. Basecamp- For All your projects

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2022

**What do you like best about Basecamp Scout?**

As a project management tool, it helps us to manage projects with options like different message boards, a campfire section for different projects.

**What do you dislike about Basecamp Scout?**

It is too good, seriously. For those who don't like managing things, Basecamp is not for you.

**Recommendations to others considering Basecamp Scout:**

Go for it!

**What problems is Basecamp Scout solving and how is that benefiting you?**

Everything from my daily activities to managing teams.

  ### 18. Project BOARDS instead of neverending THREADS make me happy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Greg L. | Freelance Writer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about Basecamp Scout?**

I like that compared to project management tools that organize by a calendar or by slack or by conversation you have an actual organized vertical stack of project board history and creative updates versus trying to track all comments by email or chat response. Or the dreaded notations from a superior without offering any reasons. Then the projects are all centrally located ina windows type layout on a desktop to view by title or chronologically.

**What do you dislike about Basecamp Scout?**

I disliked that we still really needed an IT stakeholder who would be used to JIRA or another application. Sometimes we would submit our project requests once finalized to JIRA and find out we need to perform some edits. This can be a waste of everyone's time, but so can involving IT in all creative aspects. I also disliked that anything personal p2p seemed odd to post in the board itself so you would almost leave questions outside because you dont know when a team member will see and respond.

**What problems is Basecamp Scout solving and how is that benefiting you?**

Fewer opinions and less data is lost to silos or long project threads. This saves time and money. But it also saves sanity. Have not compared against monday.com yet or other new ones. There is a clear history, again, stacked in a location within the board that shows edits over time. And every edit holds someone accountable.

  ### 19. Very satisfied.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about Basecamp Scout?**

Project Management, Messaging and To Do's.

**What do you dislike about Basecamp Scout?**

Slow to open Hey, Pings etc. 
I want to see improvement in the speed and responsiveness of this application.

**What problems is Basecamp Scout solving and how is that benefiting you?**

Team management and project management.

  ### 20. Basecamp Scout Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about Basecamp Scout?**

The ability to connect with people and helping with tracking

**What do you dislike about Basecamp Scout?**

Nothing as of now as it helps in tracking and managing people

**What problems is Basecamp Scout solving and how is that benefiting you?**

Keeping track of employees

  ### 21. Useful Tracking Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about Basecamp Scout?**

Integrated tracking tool that helps monitor sales

**What do you dislike about Basecamp Scout?**

No current complaints, system is functioning well

**What problems is Basecamp Scout solving and how is that benefiting you?**

Integrated tracking of sales, impacting strategic decision making


## Basecamp Scout Discussions
  - [What is Basecamp Scout used for?](https://www.g2.com/discussions/what-is-basecamp-scout-used-for)

- [View Basecamp Scout pricing details and edition comparison](https://www.g2.com/products/basecamp-scout/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+12%3A14%3A04+-0500&secure%5Bsession_id%5D=a87cfb41-973f-48b3-9c7f-621e1cef92f9&secure%5Btoken%5D=113db3abc157b8c6ac9a518959b615e734da456cd1a953c23684eb92b9bf3cc0&format=llm_user)

## Basecamp Scout Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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