--- title: Hicomply Reviews meta_title: 'Hicomply Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 208 reviews by the users' company size, role or industry to find out how Hicomply works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 208 scale: '5' date_modified: '2026-08-07' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # Hicomply Reviews **Vendor:** Hicomply **Category:** [Security Compliance Software](https://www.g2.com/categories/security-compliance) **Average Rating:** 4.5/5.0 **Total Reviews:** 208 ## About Hicomply Hicomply is a governance, risk, and compliance (GRC), ISMS platform that automates and streamlines achieving and maintaining certifications across multiple frameworks, including ISO 27001, SOC 2, GDPR, ISO 9001, ISO 14001, ISO 45001, and ISO 42001. Built for startups through to global enterprises, Hicomply centralises and automates compliance management for IT, security, and risk teams—reducing certification time and cost by up to five times compared to manual methods. Features include automated workflows, multi-framework support, evidence management, internal audit tools, customisable controls, policy and procedure templates, risk management, and 24/7 monitoring. Hosted and supported in the UK, with enterprise-grade security, multi-language capability, and white-labelling options, Hicomply keeps organisations continuously audit-ready with less stress. ## Hicomply Pros & Cons **What users like:** - Users find Hicomply's **ease of use** refreshing, simplifying compliance and saving time with its intuitive interface. (53 reviews) - Users value the **ease of compliance management** with Hicomply, appreciating its structured approach and excellent support. (29 reviews) - Users value the **efficient evidence management** of Hicomply, simplifying compliance processes and enhancing overall workflow. (19 reviews) - Users find Hicomply's **intuitive interface** excellent, ensuring tools are easy to use and documentation is easily accessible. (17 reviews) - Users value the **easy setup** of Hicomply, making it simple to start and manage their documents efficiently. (15 reviews) - Users appreciate the **intuitive navigation** of Hicomply, making onboarding and task management quick and effortless. (15 reviews) - Users value the **ease of achieving ISO compliance** with Hicomply, simplifying the document update process remarkably. (14 reviews) - Time-saving (13 reviews) - Users highlight the **excellent customer support** of Hicomply, which greatly enhances their experience and ease of use. (11 reviews) - Users appreciate the **intuitive and user-friendly interface** of Hicomply, making navigation and document management effortless. (10 reviews) **What users dislike:** - Users express frustration with the **lack of clarity** in Hicomply's notifications and dropdown menus, leading to confusion. (8 reviews) - Users find Hicomply to be **not intuitive** , posing challenges in customization and understanding its functionality. (6 reviews) - Users find the **UX improvements necessary** due to a simplistic design and lack of essential features. (6 reviews) - Users feel there is a **lack of guidance** in technical areas, making it difficult to navigate advanced features. (3 reviews) - Users find Hicomply to have **limited customization** , which can feel rigid and challenging for newcomers to navigate. (3 reviews) - Users face challenges with **excessive email notifications** and accessibility issues, hindering their experience with Hicomply. (3 reviews) - Slow Performance (3 reviews) - Users find that the **time-consuming setup** of Hicomply makes initial use challenging, despite easier management later. (3 reviews) - Complex Navigation (2 reviews) - Dashboard Issues (2 reviews) ## Hicomply Reviews ### 1. Exceptionally User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Louis W. | Senior Delivery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Hicomply?** Easy to navigate, very user friendly and clear visuals **What do you dislike about Hicomply?** There is nothing I would say I dislike about Hicomply. **What problems is Hicomply solving and how is that benefiting you?** I feel the issues it is solving is helping me to stay updated with required readings and training details/infomration **Official Response from Customer Team:** > Thank you so much for your lovely review! We’re really pleased to hear that you’re finding Hicomply easy to navigate, user-friendly, and that the visuals are clear, a simple and intuitive experience is something we put a lot of focus into. It’s also great to know the platform is helping you stay up to date with required readings and training information. Keeping compliance tasks visible and easy to manage is exactly what Hicomply is designed for, and we’re glad it’s supporting you in that way. Thanks again for your support, we’re delighted to have you with us! ### 2. Effortless Document Visualization and Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Peter F. | Production Engineering Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Hicomply?** It's simple to visualise documents directly within the environment. You can also track the progress of document reviews with ease. **What do you dislike about Hicomply?** I have no complaints about the platform; in fact, I find it absolutely fantastic. **What problems is Hicomply solving and how is that benefiting you?** Hicomply has made it easier for me to go through hundreds of company documents much more quickly. **Official Response from Customer Team:** > Thank you so much for taking the time to leave this review! We're thrilled to hear that Hicomply is making it effortless for you to visualise documents and track review progress, our goal is always to keep things simple, clear, and efficient. It’s fantastic to know the platform is helping you move through large volumes of documents more quickly. That’s exactly the kind of impact we aim for, so your feedback means a lot to the team. We also really appreciate your kind words about having no complaints, it’s wonderful to hear that you’re enjoying the experience! If you ever have ideas, questions, or suggestions in the future, we’re always here and happy to help. Thanks again for being part of the Hicomply community! ### 3. A Game-Changer for Streamlining Compliance Management **Rating:** 5.0/5.0 stars **Reviewed by:** Syamsul R. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Hicomply?** The new dashboard is intuitive and visually clear, making it much easier to track compliance tasks and monitor progress at a glance. I particularly appreciate the templates for procedures and policies. They save significant time and help ensure consistency across our documentation. Hicomply’s regular updates and responsive support team further enhance the overall experience. **What do you dislike about Hicomply?** Nothing that i can think of at the moment. **What problems is Hicomply solving and how is that benefiting you?** We’re using Hicomply for ISO 27001 and it’s made things a lot simpler for us. Everything we need is in one place, and the templates make it quick to update documents. The dashboard is clear and helps me see what needs doing straight away. It’s saved us time and keeps us organised. **Official Response from Customer Team:** > Thank you for such a positive review. We’re so pleased to hear that the new dashboard is making it easier for you to track compliance tasks and monitor progress, and that the templates are saving you time while ensuring consistency across your documentation. It’s also great to know that the regular updates and our support team are contributing to a smooth experience. We’re delighted Hicomply has helped simplify your ISO 27001 journey by bringing everything together in one place and saving valuable time for your team. Your feedback means a lot to us, and we’re glad the platform is making a real difference. ### 4. Easy to Use HiComply to review document **Rating:** 4.5/5.0 stars **Reviewed by:** Kin Lam L. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Hicomply?** It is incredibly easy to use HiComply to review document. I would receive timely alert if there are any updates to any documents, or if there are any new documents. Once I log in, I can see how many documents have been reviewed and how many are outstanding. Good user experience! **What do you dislike about Hicomply?** Hicomply is really user friendly. There is 1 thing I can think of - it would be great if Hicomply would be able to tell what changes/updates have been made to the newer version of document. **What problems is Hicomply solving and how is that benefiting you?** To control the document history and record what needs to be done verse what has been done. It is easy to view past documents **Official Response from Customer Team:** > We appreciate your review and are pleased to know that Hicomply is meeting your needs for document review and management. ### 5. Effortless Compliance with Unmatched Support **Rating:** 4.5/5.0 stars **Reviewed by:** Alan S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Hicomply?** HiComply delivers a refreshingly streamlined experience in compliance management. The interface is intuitive and well-structured, making processes like document tracking, evidence collection, and audit-readiness effortless What truly sets them apart, though, is their outstanding support. From onboarding through daily use, the team is hands-on, responsive, and genuinely invested in helping us succeed. Their proactive engagement and expertise have been invaluable. Pros Highly intuitive interface and clear navigation Strong automation to save hours on repetitive compliance tasks Exceptionally responsive and knowledgeable support team Overall, HiComply hits the mark between usability and functionality, backed by top-tier customer care. Would recommend to anyone seeking a practical, supported compliance solution. **What do you dislike about Hicomply?** The platform is intuitive, but it could benefit from clearer document versioning and a more customisable dashboard to better fit individual workflows. Deeper integrations with tools like Slack or HR systems would also enhance automation and usability. Overall, a great experience with room to evolve into something even stronger. **What problems is Hicomply solving and how is that benefiting you?** HiComply is a helping us manage our ISMS **Official Response from Customer Team:** > Thank you so much for your thoughtful review and kind words, we’re thrilled to hear that Hicomply is delivering a streamlined and supportive experience for your team! Your feedback about the intuitive interface, automation, and our support team means the world to us. In terms of your dashboard feedback, your timing couldn’t be better, we’ve just launched our brand-new dashboard experience! It directly addresses your suggestion for greater customisation, bringing even more flexibility to suit individual workflows, look out for communications this week for more detail. We're committed to evolving with your needs, and your insights play a big role in that. Thanks again for recommending us, we’re so glad to be part of your compliance journey. ### 6. Amazing product and team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Hicomply?** The implementation team is extremely knowledgeable and helpful; whenever I have a question, they always know the answer. Integrating into our systems has been straightforward, and the portal itself is user-friendly and easy to navigate. This has made the entire process much simpler from start to finish, saving me a lot of time compared to managing everything manually. **What do you dislike about Hicomply?** There is nothing I dislike about using Hicomply or the team. **What problems is Hicomply solving and how is that benefiting you?** We are using Hicomply as our Compliance Management platform to help us get through ISO 27001 more efficiently. Having everything documented and accessible in one place for multiple users across the business, it has become a high ROI investment. **Official Response from Customer Team:** > Thank you so much for your thoughtful review! We’re delighted to hear that you’ve found our implementation team knowledgeable and supportive, and that the integration and portal have made your compliance journey smoother and more efficient. Ease of use and time savings are exactly what we aim to deliver, so it’s fantastic to know that this has been your experience. It’s also wonderful to hear that Hicomply has become a high ROI investment for your business while helping you progress towards ISO 27001. We truly appreciate your kind words and your trust in our platform and team. Please don’t hesitate to reach out whenever you need us, we’re always here to help. ### 7. HiComply is a fantastic platform for managing our ISMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Hicomply?** All the features available on the platform are really easy to use once you've had the onboarding and they interlink where appropriate, so completing the risk assessment for example, helps populate your SoA. Also, all the required policies and procedures are written and linked to the relevant controls and evidence - all you have to do is customise to your organisation. The onboarding is amazing as well as the ongoing support. Nothing is too much trouble and you always get a response really quickly. If you ever feel that there could be any improvements to the usability or a function that would help manage your ISMS, you can raise a ticket and if its possible to implement, it usually is. Using HiComply has helped us achieve and maintain our ISO 27001 2022 certification now for two years. **What do you dislike about Hicomply?** There's nothing I dislike about HiComply. Any suggestions regarding the functionality of the platform are usually implemented if its possible to do so, or are logged for future improvement. **What problems is Hicomply solving and how is that benefiting you?** HiComply brings all of our policies, procedures, records, risk assessment and evidence into one place, ensuring that they are regularly reviewed, compliant and ready for our internal and external ISO 27001 audit. It is helping us manage our accountability requirements under ISO27001 and UK GDPR by for example, ensuring our staff are reading mandatory documents and are receiving their training. That helps us enforce information security accountability to everyone within our organisation. It is providing us with a solution for keeping track of our risk and our risk treatment - all in one easy to use platform. Having ISO 27001 2022 reassures our customer that our ISMS and security controls are robust and effective. **Official Response from Customer Team:** > We really value feature requests from our customers, these ideas help us be the best, so please keep them coming! We pride ourselves in the level of support that we provide our customers and are thrilled that you think we are amazing! ### 8. I couldn't highly recommend another UK business more **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Hicomply?** From start to finish, the service and engagement from Hicomply has been fantastic. The clear and concise instructions and guidance from each session to the next were superb. We liked it so much that we implemented their check-in style and communications into our own business. Whenever we had any questions, the team were always on hand to offer advice between check-ins and always responded with care and professionalism. Coming from a Health & Safety background, I really appreciated the structure and ease that the platform provided—particularly the indicators showing who had completed their readings and what tasks needed to be actioned. Between the regular check-ins with Laura and the guidance found in the articles, we found the whole process very helpful and nowhere near as daunting as we first imagined. My best advice would be to listen to and act on the guidance given, and to dedicate a full day to the process whenever your schedule allows. Thank you from all of us at SymTerra. **What do you dislike about Hicomply?** While our overall experience with Hicomply has been extremely positive, one area that could be improved is the platform’s navigation in certain sections—it can occasionally take a few extra clicks to find specific documents or features. A more intuitive layout or enhanced search functionality would really help streamline the user journey. **What problems is Hicomply solving and how is that benefiting you?** It enabled us to align our processes with ISO 27001 requirements, facilitated team accountability, and gave us real-time visibility into our readiness. Thanks to Hicomply’s support, we successfully achieved ISO 27001 certification—a major milestone for our business in demonstrating trust and compliance to clients and partners. Let me know if you'd like to mention specific features like task dashboards, policy templates, or team training as part of the success story too! **Official Response from Customer Team:** > Thank you so much for your incredible review, Garrett, and for the kind words from everyone at SymTerra. We're honored to have supported your team on the journey to ISO 27001 certification—congratulations on reaching such a significant milestone. It's an achievement that reflects real dedication, and we’re delighted that Hicomply could play a role in helping you demonstrate trust and compliance to your clients and partners. It’s fantastic to hear that our structured approach and regular check-ins, especially with Laura, helped make the process feel clear and manageable. We’re also thrilled that our methods made such an impact that you've introduced elements of them into your own internal communications—that’s the highest compliment we could receive. Thank you, too, for your constructive feedback on platform navigation. We're always working to improve, and input like this helps us focus our efforts where they matter most to our users. Streamlining the user experience is a priority, and we’ll make sure your suggestions are shared with our product team. Thanks again for your thoughtful review and for recommending Hicomply so highly. We're proud to be part of your compliance success and are always here to support you in the future. ### 9. Very good product for ISO27001 **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Hicomply?** Guides us through what we need to do to go from scratch to compliance. Both the tool, and the excellent expert customer support are great. **What do you dislike about Hicomply?** some useful functions are add-ons, which could possibly be included in the up-front price. **What problems is Hicomply solving and how is that benefiting you?** We were getting lost and "spinning our wheels" trying to do it ourself. HiComply gave us the structure and guidance to go from zero to compliance. **Official Response from Customer Team:** > Thank you so much for your thoughtful review! We’re delighted to hear that Hicomply has helped guide you from the very beginning of your ISO 27001 journey through to compliance, that’s exactly what we aim to do. It’s also great to know that our customer success team has made a real difference in your experience. We appreciate your feedback about add-on features and pricing transparency. We’re always reviewing our packages to make sure they offer the best value and flexibility, so your comments are very helpful as we continue to improve. Thank you again for choosing Hicomply and for sharing your success! ### 10. Streamlined compliance made simple with Hicomply! **Rating:** 5.0/5.0 stars **Reviewed by:** Leroy V. | IT Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2025 **What do you like best about Hicomply?** Hicomply stands out with its intuitive interface and a truly streamlined approach to compliance management. The automation of tedious tasks, such as document tracking and evidence collection, has saved our team countless hours. The built-in templates and guidance have been crucial in helping us stay audit-ready with confidence. On top of that, their customer support team is outstanding—responsive, knowledgeable, and genuinely supportive throughout our implementation and ongoing use. **What do you dislike about Hicomply?** While Hicomply covers a wide range of compliance needs, there’s room for improvement in customizing workflows for more niche frameworks. Occasionally, some integrations require manual effort or support to fully function as expected. However, the team is always receptive to feedback and continuously rolls out updates based on user input. **What problems is Hicomply solving and how is that benefiting you?** Hicomply has significantly streamlined our compliance workflows, especially around ISO 27001 and SOC 2 readiness. It centralizes evidence gathering, automates policy documentation, and simplifies the tracking of tasks across departments. This has reduced our compliance prep time by over 50% and ensured we’re always audit-ready. It’s a game-changer for maintaining trust with clients and staying ahead of regulatory demands. **Official Response from Customer Team:** > Thank you so much for taking the time to share your thoughtful and detailed review of Hicomply! We’re thrilled to hear that our platform has made such a positive impact on your compliance journey. It’s fantastic to know that the intuitive interface, automation features, and our built-in templates have helped your team save time and stay confidently audit-ready. Your kind words about our customer support team mean a lot. We take great pride in being a reliable partner to our users, and we’ll make sure your feedback is shared with the team. We also truly appreciate your constructive feedback around workflow customisation and integrations. Our product team is always working to expand flexibility and enhance integration performance, and insights like yours help shape those priorities. Stay tuned for updates! Thanks again for your support and trust in Hicomply. We’re excited to continue growing with you! ### 11. Effortless Navigation and User-Friendly Portal **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Hicomply?** Simple portal to use and navigate around **What do you dislike about Hicomply?** I have no downsides with the way portal works **What problems is Hicomply solving and how is that benefiting you?** Keeps all business documents together in one place for ease to use and find Makes finding documents and reading documents easier **Official Response from Customer Team:** > Thank you for sharing your review, we’re so pleased to hear that you find the Hicomply portal simple to use and easy to navigate. Creating a clear, intuitive experience is one of our core goals, so it’s great to know the platform is working well for you. We’re also delighted that having all your business documents in one place is helping you access, organise, and review information more efficiently. Making compliance and document management easier is exactly what we aim for. Thank you again for your feedback and for choosing Hicomply, we're glad to support your compliance journey! ### 12. All-in-One Platform for Effortless Compliance Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Hicomply?** One platform to manage all compliance obligations **What do you dislike about Hicomply?** PDF viewer could be improved. Right now the view is too small for some of the files. **What problems is Hicomply solving and how is that benefiting you?** This platform helps employees to manage and comply with all the company policies with a single platform efficiently. This eliminates a lot of manual work and also helps in preventing paper wastage at a large scale. **Official Response from Customer Team:** > Thank you for taking the time to share your review, we really appreciate it. We’re delighted to hear that you’re finding value in having one central platform to manage all compliance obligations and that Hicomply is helping your team work more efficiently while reducing manual effort and paper usage. Making compliance simpler and more sustainable is exactly what we aim to achieve. Thank you also for your feedback on the document viewer, . We’ve shared this with our product team as we continue to improve the platform based on customer feedback. ### 13. Excellent Compliance Overview and Effortless Policy Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Hicomply?** It gives a great overview of our compliance and simplifies policy management. **What do you dislike about Hicomply?** A couple of the features can be a little but cumbersome, but this is a minor niggle. **What problems is Hicomply solving and how is that benefiting you?** It allows us to keep on top of upcoming compliance requirements and makes sure that no tasks slip through the net. **Official Response from Customer Team:** > Thank you so much for taking the time to leave such a thoughtful review, we really appreciate it! We’re delighted to hear that Hicomply is giving you a strong, clear overview of your compliance position and making policy management feel effortless. It’s especially great to know that the platform is helping you stay ahead of upcoming requirements and ensuring nothing slips through the net, that’s exactly what we aim to support. We also really value your feedback about a couple of features feeling a little cumbersome. Even when it’s a minor niggle, it’s helpful for us to hear, as we’re always working to improve usability and make workflows as smooth as possible. If you’d be open to sharing which areas felt that way, we’d love to pass that directly to our product team, and we’re always happy to help with tips or walkthroughs that might make those parts easier in the meantime. Thanks again for your support, we’re so pleased to be part of your compliance journey! ### 14. Hicomply **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2024 **What do you like best about Hicomply?** The interface is very user friendly and navigating the website for documentation is easy too. I like that it tracks the documents I still have left for review. **What do you dislike about Hicomply?** For the purpose of the website, it is pretty spot on so I have not come across any major downsides. I do not use it often enough to have experienced anything negative on it. **What problems is Hicomply solving and how is that benefiting you?** It keeps all the documents in one place and I can access them anytime I need to refresh my compliance knowledge. **Official Response from Customer Team:** > Thank you for sharing your positive experience with Hicomply. We're pleased to hear that the website is easy to navigate and helps you keep track of your compliance documents. ### 15. Hicomply has been fantastic to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Hicomply?** !Honestly, how easy it is to use! Everything’s really well laid out, so it’s simple to find what you need and keep track of progress. It takes something as daunting as compliance and makes it feel way more manageable. Plus, the support from Zoe has been incredible – it’s like having an expert in your corner whenever you need help. **What do you dislike about Hicomply?** Nothing its a great platform i couldn't fault it! **What problems is Hicomply solving and how is that benefiting you?** Hicomply is helping us get on top of our compliance without all the usual stress. Things like ISO9001 used to feel overwhelming, but the platform breaks it down into manageable steps and keeps everything organized in one place. It's saving us a ton of time and making sure we don’t miss anything important. Having clear visibility and structure has been a game-changer for our team. **Official Response from Customer Team:** > Thank you so much for your fantastic review, Rachel. We’re delighted to hear that Hicomply has made your compliance journey more manageable and stress-free. Making complex standards like ISO 9001 feel approachable and structured is exactly what we strive for, so it’s incredibly rewarding to know the platform is delivering real value for your team. Huge congratulations on leading such an efficient ISO 9001 implementation—it’s no small feat, and your success speaks volumes about your hard work and focus. A special thank you as well for your kind words about our support, Zoe is passionate about helping our customers succeed, and it’s wonderful to hear that her support has made such a positive impact. If there's ever anything you need or any feedback you’d like to share, we’re always here to help. Thanks for being part of the Hicomply community! ### 16. Great experience with Hicomply **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Hicomply?** Hicomply significantly simplifies the ISMS process. The platform helps streamline what can often be a complex and time-consuming task. What really sets Hicomply apart is their outstanding customer service. From the very beginning, their team is hands-on, and guides you through every step of the onboarding process with friendly, prompt, and knowledgeable support. It’s clear they’re genuinely invested in helping you succeed. **What do you dislike about Hicomply?** If there’s one challenge, it’s that the platform offers a wide range of features, which can feel a bit overwhelming at first. However, once you get familiar with the layout and workflow, it actually helps consolidate and simplify the ISMS process overall. **What problems is Hicomply solving and how is that benefiting you?** Hicomply solves the complexity and time burden of implementing and maintaining the ISMS process. Instead of relying on scattered documents, spreadsheets, and manual processes, everything is centralised in one platform. It guides you through compliance requirements, helping to reduce stress and lead to audit readiness much faster. **Official Response from Customer Team:** > Thank you so much for your thoughtful review and for sharing your experience with Hicomply! We’re thrilled to hear that the platform has helped simplify your ISMS journey and that our team’s support has made a positive impact. Making the compliance process more manageable and less stressful is exactly what we aim to do, and it’s great to know that the hands-on onboarding and guidance stood out to you. We also really appreciate your honest feedback about the initial learning curve. With the depth of features we offer, we understand it can feel like a lot at first—but we’re glad to hear that once you're familiar with the workflow, it brings everything together and makes the process easier overall. Your insight helps us continue to improve the experience for all users. Thanks again for taking the time to leave a review—it means a lot to us. We’re here whenever you need support and are excited to continue helping you succeed with your ISMS goals. ### 17. Highly Recommend HiComply for ISO Certification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Hicomply?** From my experience with HiComply it is an easy to use solution for ISMS. It is easy to navigate around and makes our ISO Certification Audit a breeze compared to before. The support they provide is outstanding and they are very knowledgeable about the product and their service. **What do you dislike about Hicomply?** So far so good with no real dislikes for the product except for the very minor downside of having no dark mode option **What problems is Hicomply solving and how is that benefiting you?** HiComply is solving the management of all our ISMS security documentation management. It allows us to easily edit our documents, sets their versions so that we are compliant with our ISO certificate. It is benefiting us as it gives as a one-stop solution where we can put all the necessary records all in one place. With templates that we can adjust to how we as an organisation work , they also provide the clauses, policies and procedures that would be needed for the ISO certification. Their support has been unmatched by our other suppliers, they are very on top of assisting us pass our certification and using HiComply as a software well. **Official Response from Customer Team:** > Thanks for your positive review! We're glad to hear that Hicomply has provided an easy-to-use solution for your ISMS and that our support has been helpful. Thanks for your feedback regarding the dark mode option too. ### 18. ISO27001 certification using Hicomply's process and tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Hicomply?** The step by step assistance provided to set up and manage the ISO27001 workspace dashboard as well as the guidance for certification and compliance. **What do you dislike about Hicomply?** I haven't found anything to dislike about working with Hicomply. Everything has met my expectations so far. **What problems is Hicomply solving and how is that benefiting you?** Hicomply offered us the necessary tools and a clear, step-by-step approach that helped our company achieve and uphold ISO27001 certification. **Official Response from Customer Team:** > Thank you so much for taking the time to share your experience with Hicomply! We're delighted to hear that our step-by-step guidance and workspace dashboards have helped make your ISO 27001 journey clear and manageable. Supporting teams through certification and ongoing compliance is exactly what we aim to do, so your feedback means a lot to us. We’re also thrilled that everything has met your expectations so far — it’s wonderful to know that the platform and our process are working well for you. Congratulations again on achieving ISO 27001 certification. We're proud to be part of your success and look forward to continuing to support you as you maintain and evolve your security posture. Thank you for choosing Hicomply! ### 19. Effortless Compliance Tracking and Clarity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Hicomply?** It's very easy to see what needs doing, and where I am with my compliance **What do you dislike about Hicomply?** I find the landing page slightly messy - this could be how we have it set up but it's not the simpliest navigation **What problems is Hicomply solving and how is that benefiting you?** We have a lot of compliance required based on our industry and it's simple for us to push required reading to teams **Official Response from Customer Team:** > We're delighted to hear that Hicomply makes it easy for you to track what needs doing and stay on top of your compliance tasks. Providing clarity and removing complexity is exactly what we aim for, so it’s great to know that’s coming through for you and your team. Thank you as well for your comment about the landing page. We’re always looking for ways to improve usability, and feedback like yours helps us identify where we can simplify navigation and create a cleaner experience. It’s also fantastic to hear that Hicomply is helping you manage industry-required compliance and easily deliver required reading to your teams — that’s a key part of our mission to make compliance effortless and accessible. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. Thanks again for being part of the Hicomply community! ### 20. Efficient and Focused **Rating:** 5.0/5.0 stars **Reviewed by:** Mateo a. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Hicomply?** Easy way to know with confidence you are moving in the right direction. You only have to focus on the important stuff without wasting tons of hours of unnecessary work. **What do you dislike about Hicomply?** Sometimes the save functionality is confusing. Some parts of their tooling save automatically whereas other sections you really need to remember where the save button is and to click it so that it saves the information. **What problems is Hicomply solving and how is that benefiting you?** Applying to ISO compliance **Official Response from Customer Team:** > Thank you for your great feedback! We’re so glad to hear that Hicomply is helping you focus on what really matters and move confidently toward ISO compliance, saving time and effort is exactly what we aim for. We appreciate your note about the save functionality. That’s valuable insight, and we’re actively working on improving the consistency of how data is saved across the platform to make things even smoother. Thanks again for sharing your experience and for being part of the Hicomply community — we’re thrilled to be supporting your compliance journey! ### 21. Simple, Easy and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Cloud Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Hicomply?** How simple the user interface is and the support you receive from Hicomply is 10/10 **What do you dislike about Hicomply?** I have been using it for a couple of months and I have not found any faults **What problems is Hicomply solving and how is that benefiting you?** How simple is it to create/upload documents and then sharing to users for them to sign **Official Response from Customer Team:** > We're thrilled to hear that you find our user interface simple and that you've had a great experience with our support team. Thank you for your feedback! ### 22. Great tool for maintaining your ISO certification **Rating:** 5.0/5.0 stars **Reviewed by:** Geraint W. | Director, Info Tech & Security , Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Hicomply?** This platform serves as a one-stop shop for all our ISO27001 content, ensuring that we remain aligned with the standard. I also find the GAP analysis feature particularly helpful. **What do you dislike about Hicomply?** There is nothing about the product that I dislike. **What problems is Hicomply solving and how is that benefiting you?** This tool has been instrumental in helping us stay aligned with the ISO27001 standard. **Official Response from Customer Team:** > Thanks for the review Geraint. We love how our gap analysis feature allows organisations to understand their current information security posture, identify gaps in requirements, and develop a systematic plan for achieving compliance and maintaining a robust ISMS! ### 23. I have found Hicomply to be incredibly useful as a platform for a new company **Rating:** 4.5/5.0 stars **Reviewed by:** Eva K. | Consultant (internal), Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Hicomply?** As a consultant for a very new company, I have found HiComply extremely useful to make sure we stay on track of meeting the requirements for audit. As a new company who is unfamiliar with a lot of the legal requirements and specifics required to move forward and grow I (and colleagues) have felt incredibly supported by the HiComply company in that it has taken the stress out of our hands. **What do you dislike about Hicomply?** The platform has been complicated, but following the onboarding sessions with Laura, I feel confident using it. The platform is intuitive, and easy to use, and collaborate on documents. The only issue we have had, is when submitting a document for approval, if there is only a minor change required, the document has to be rejected rather than the reviewer being able to do the quick fix and approve it. HiComply is likely to conitnue to be the primary platform to keep using to keep on top of legal documents. As a new company, we are not there yet, but with many documents having required review dates, it will be really useful to continue using the platform. As a new company, it has been a whole new world entering the legal domain, so it has been a massive learning curve to adapt to all the requirements. I do feel like HiComply does have a good balance currently with taking the stress/toll off the company, while also giving enough freedom to make sure we also feel in control of the company and its goals/ directions. It's not necesarily something I dislike, but something worth considering for the level of autonomy that companies (especailly new ones) would want, as it has been a decent amount of work to get the policies up to date and relevant, but definitely the right amount for the company I work for. We have felt incredibly supported by Laura, and the use of recorded sessions have been crucial to our work developing documents. **What problems is Hicomply solving and how is that benefiting you?** Navigating legal documents as a new company, without the budget to hire legal professionals. **Official Response from Customer Team:** > Thank you so much for taking the time to share your detailed and thoughtful feedback — we’re absolutely delighted to hear that Hicomply has been such a valuable support as you navigate the complexities of compliance and legal documentation as a new company. We’re especially pleased to hear that Hicomply has helped ease the stress of managing audit requirements and legal obligations. One of our core aims is to empower growing companies like yours to feel confident and in control, even in the early stages of your compliance journey. It's great to know that our platform and team, especially Laura, have made a real difference in that experience. We understand that starting out with a compliance platform can feel daunting, and we’re so glad to hear that your onboarding experience with Laura helped bring clarity and confidence. The fact that you now find the platform intuitive and easy to collaborate on is fantastic — that's exactly the journey we hope all our customers will experience. Thank you also for your insight about document approvals. This is valuable feedback, and we’ll be passing it on to our product team to explore how we can make this experience smoother in the future. We know how steep the learning curve can be when entering regulated spaces, especially without dedicated legal support, and we’re truly glad Hicomply has been able to bridge that gap. Our goal is always to strike the right balance between structured guidance and company autonomy — your comments really help validate that we're heading in the right direction while also giving us ideas on how to evolve. Thanks again for your kind words and trust in Hicomply. We’re excited to continue supporting your journey and growth! ### 24. Everything was adequate **Rating:** 2.5/5.0 stars **Reviewed by:** Joshua S. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Hicomply?** It was satisfactory and accomplished what I needed. It provided the assistance I was looking for. **What do you dislike about Hicomply?** I don't have any major complaints; it was straightforward to use and integrate. **What problems is Hicomply solving and how is that benefiting you?** This tool is useful for supporting compliance and training needs. **Official Response from Customer Team:** > We’re glad to hear that Hicomply met your needs and provided the support you were looking for. Our goal is always to make compliance and training as straightforward and stress-free as possible, so it’s great to know the platform worked well for you. ### 25. Organization at it's finest **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Hicomply?** A great sorting system, I can easily find the new articles that I need to review with the click of a button (sorting by unaccepted). Showing "status" is also a great feature as it a quick overview of exactly what is finished and what needs to be looked at. Every time I go back to review, I find ease in seeing a little "x" to tell me that I have something to action. **What do you dislike about Hicomply?** I think it'd be nice to have the option to sort the files into certain categories/topics. Depending on how many readings there are, it's just a brick wall of text to search through to look for a specific article. **What problems is Hicomply solving and how is that benefiting you?** Hicomply provides a place for users to review and manage information about policies and general training modules. This is helpful since I can always refer back, instead of taking notes or relying on remembering a verbal training session. **Official Response from Customer Team:** > Thank you so much for taking the time to share your thoughts—we really appreciate it! It’s great to hear that Hicomply’s structure and organisation are helping you find exactly what you need when you need it. Making compliance clear and accessible is what we aim for, so it’s fantastic to know it’s working for you. We also appreciate your feedback on the image navigation. We want every part of the platform to be as user-friendly as possible, so we’ll take this on board as we continue to improve. If you have any specific details or suggestions on what would make it easier for you, we’d love to hear them! It’s great to know that having a central place for policies and training is making your life easier—no more relying on memory alone! If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. ### 26. Good tool for getting certified **Rating:** 4.0/5.0 stars **Reviewed by:** Jayesh P. | Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Hicomply?** templates are there and just need customizing **What do you dislike about Hicomply?** SSO SAML system is setup and ready for users ease of use **What problems is Hicomply solving and how is that benefiting you?** predefining templates help you understand the structure **Official Response from Customer Team:** > Thank you for your feedback! We're glad to hear that you find our document templates helpful. We understand that setting up SAML SSO can be challenging, we will do our best to improve this process. ### 27. Effortless and Fast Document Reviews—A Breeze to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Hicomply?** How quick and simple it is to review company documents. **What do you dislike about Hicomply?** I can't think of anything right now that I don't like about Hicomply. **What problems is Hicomply solving and how is that benefiting you?** Having to remember to read through lengthy company documents that get sent to my email. **Official Response from Customer Team:** > Thank you for your positive feedback. We’re so glad to hear that Hicomply makes reviewing company documents quick and simple for you. We really appreciate you taking the time to share your experience and for being part of the Hicomply community. ### 28. Effortless to Use with a Professional Touch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Hicomply?** The ease of use and the professional look and feel to the app. **What do you dislike about Hicomply?** Nothing at the minute it all seems to be working as it says on the tin. **What problems is Hicomply solving and how is that benefiting you?** GDPR iissues and centralised location for policies **Official Response from Customer Team:** > Thank you for your positive feedback. We’re really pleased to hear that you find Hicomply easy to use and appreciate its professional design. It’s great to know the platform is helping you manage GDPR requirements and centralise your policies effectively. We appreciate you taking the time to share your experience and for being part of the Hicomply community. ### 29. User-Friendly Platform with Versatile, Easy-to-Use Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Hicomply?** It's a good, user-friendly platform that offers a variety of easy-to-use tools. **What do you dislike about Hicomply?** I haven't found any issues with it so far. Everything appears to be working well. **What problems is Hicomply solving and how is that benefiting you?** It is helping us progress through ISO27001. **Official Response from Customer Team:** > Thank you so much for your positive feedback. We’re delighted to hear that you find Hicomply user-friendly and that our tools are helping you progress through ISO 27001. Making compliance simple and accessible is exactly what we aim for, so it’s great to know the platform is working well for you. If you ever have suggestions for new features or improvements as you continue your compliance journey, we’d love to hear them. Thank you again for choosing Hicomply. ### 30. Very interactive, not boring at all **Rating:** 4.0/5.0 stars **Reviewed by:** Adil J. | D365 Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Hicomply?** Its very much straight to the point and teaches you things in a very interactive way **What do you dislike about Hicomply?** There are no real dislikes about HICOMPLY, maybe to be able to get a greater variation of topics to go through **What problems is Hicomply solving and how is that benefiting you?** It teaches me about security and what to watch out for **Official Response from Customer Team:** > Thanks so much for the great feedback! We're really glad you're enjoying the interactive approach and finding the content engaging and to the point. It's great to hear Hicomply is helping you learn more about security in a practical way. ### 31. Review of Hicomply **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Hicomply?** Easy to use, visually appealing, the contents can be very useful **What do you dislike about Hicomply?** Sometimes the content is boring, the language too. **What problems is Hicomply solving and how is that benefiting you?** I don't have any problem, sometimes I have little time to use it. **Official Response from Customer Team:** > Thank you for your feedback! We're pleased to hear that you find our process simple and easy to follow. We all want to work smarter not harder and are continuously working to improve efficiency without compromising compliance. ### 32. ISO made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy J. | People Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Hicomply?** Hicomply has completely transformed the way that we manage our ISO27001 certification. We purchased HiComply a few months before our re-certification was due for ISO27001:2022. Having previously been on the 2013 standard we needed to update all of our documentation. Zoe worked with us to set up everything up and show us how to use the platform most efficiently. She has been an amazing support to myself and my colleague as we navigated through this process. She made everything clear and easy to understand and was always on hand with any queries we had. She was also able to recommend some auditors for us. We have recently passed our audit and I have a lot to thank Zoe for, her attention and detail was second to none and this was genuinely the best software onbaording experience that I have had. **What do you dislike about Hicomply?** I don't have anything that I dislike at the moment. **What problems is Hicomply solving and how is that benefiting you?** It is helping us to manage all of our ISO27001 documentation. **Official Response from Customer Team:** > We are thrilled to hear that Hicomply has made managing your ISO27001 certification easier and more efficient, customers like you make onboarding easy! Congratulations on passing your audit, and thank you for choosing Hicomply! ### 33. Short survey after ISO implementation **Rating:** 3.5/5.0 stars **Reviewed by:** Dimitris T. | Senior Software Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Hicomply?** Possibly the most helpful feature about HiComply is the UI itself. It's user-friendly and it easy to use without overcomplicating things. A user can easily find read and unread documents and proceed accordingly based on whatever has been instructed by the individual's company. **What do you dislike about Hicomply?** No downsides have been identified so far as to be honest I haven't used the HiComply that much unless it's mandated by my employer. **What problems is Hicomply solving and how is that benefiting you?** HiComply ensures the compliance of an organisation's employees to certain conditions after a company needs to implement an ISO or any process security-wise. Personally, this helps me make sure I'm doing my part and mostly when it comes to recalling a process that must be followed (e.g. password policy) I can just go to HiComply and reread the related document. **Official Response from Customer Team:** > We love that we are making it easy for our users to find the information that they need to keep their organisation's data safe! ### 34. hicomply has helped our businesses automate and simplify our compliance **Rating:** 4.0/5.0 stars **Reviewed by:** John M. | Founder and CRO, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Hicomply?** Our Operations Team can update load and update policies which I get notifications on. No more checking shared drives or the intranet. **What do you dislike about Hicomply?** It is difficult to think of a dislike, the UX isn't my favourite so as a non Compliance person, it would be good to feel like things were easier to navigate and acknowledge. **What problems is Hicomply solving and how is that benefiting you?** ISMS Management, Compliance Automation, Risk Management, Audit Readiness etc. **Official Response from Customer Team:** > Thank you so much for the kind words! We’re thrilled to hear that Hicomply is making your compliance journey simpler and smoother. It’s great that your Ops Team can update policies and you’re instantly notified—this kind of visibility and control is exactly what ISO standards promote: the right version, in the right hands, at the right time. No more hunting through shared drives or wondering what’s current. We appreciate your feedback on navigation and will keep working to make Hicomply feel even more intuitive. ### 35. Clear, Digestible Content Makes This Portal Stand Out **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Hicomply?** The content displayed within the portal is easily digestible. **What do you dislike about Hicomply?** The interface on the website is a little bland. **What problems is Hicomply solving and how is that benefiting you?** Aided in making easily accessible documents for requirements in my role **Official Response from Customer Team:** > Thank you for your feedback. We’re glad to hear that you find the content within Hicomply clear and easy to digest. Making compliance information straightforward and accessible is one of our key goals, so it’s great to know this aligns with your experience. We also appreciate your comment about the interface design. Feedback like this helps us continue to refine the platform and ensure it’s both functional and engaging. Thank you again for sharing your thoughts and for using Hicomply. ### 36. Helpful Guidance, But Needs a Clearer Process Map **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Hicomply?** On hand very helpful practical guidance to steer you through **What do you dislike about Hicomply?** Might be easier to see a map of the process to understand the linkages **What problems is Hicomply solving and how is that benefiting you?** Gaining ISO27001 accreditation **Official Response from Customer Team:** > Thank you for taking the time to share your feedback! We’re delighted to hear that you’ve found our team’s guidance helpful and practical as you work toward ISO 27001 accreditation. We really appreciate your suggestion about having a clearer process map to visualise the linkages, that’s valuable insight, and we’ll share it with our product team as we continue improving the platform experience. It’s great to know that Hicomply is supporting your certification journey, and we’re here whenever you need a hand along the way!! ### 37. Great experience - easy to comply. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Hicomply?** Helpful to receive push notifications to review compliance material. **What do you dislike about Hicomply?** Nothing to add as the System works well. **What problems is Hicomply solving and how is that benefiting you?** Being able to review complaince material support knowledge and understanding, plus the updates as things change, save me hunting around to find what else I need to know about. **Official Response from Customer Team:** > Thank you so much for your kind words and for taking the time to share your experience with Hicomply. We’re delighted to hear that the notifications are helping you stay on top of compliance materials and updates as making things easier is exactly what we aim for. It’s also great to know the platform is supporting your knowledge and understanding without the need to search around for information. We’re thrilled that everything is working well for you, and we truly appreciate your feedback. ### 38. Simplicity at Its Best—Absolutely No Complaints **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Hicomply?** it's simplicity. the ease when navigating. **What do you dislike about Hicomply?** nothing. for what it's intended for i find it great. **What problems is Hicomply solving and how is that benefiting you?** Compliance for work related policies. It keeps me up to date. **Official Response from Customer Team:** > Thank you for your kind feedback. We’re delighted to hear that you find Hicomply simple and easy to navigate. Simplicity and ease of use are core to our mission, so it’s great to know the platform is helping you stay up to date with your compliance requirements. We really appreciate you taking the time to share your experience and for being part of the Hicomply community. ### 39. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Hicomply?** Its great and easy to use and very clear **What do you dislike about Hicomply?** Nothing, why would you have to say more ? **What problems is Hicomply solving and how is that benefiting you?** easy way to view company policies **Official Response from Customer Team:** > We’re really pleased to hear that you find Hicomply easy to use, clear, and a helpful way to view and manage your company policies. Making compliance feel straightforward and accessible is exactly what we aim for, so it's fantastic to hear it's working well for you. ### 40. Nice to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Hicomply?** Its simple layout is quite easy to use for users **What do you dislike about Hicomply?** The emails don't tell you much about what's required **What problems is Hicomply solving and how is that benefiting you?** Training and governance **Official Response from Customer Team:** > Thank you for sharing your feedback! We’re really pleased to hear that you find Hicomply simple and easy to use — that’s exactly what we aim for. We also appreciate your comment about the emails and how they could provide clearer guidance on what’s required. That’s valuable insight, and we’ll review how we can make notifications more informative to improve the user experience. Thanks again for taking the time to share your thoughts and for using Hicomply! ### 41. Working towards ISO 27001 compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Hicomply?** Zoe has been really helpful taking us through the process both from using the HiComply platform and what is required for ISO 27001 **What do you dislike about Hicomply?** Some of the UI features are unintuitive. **What problems is Hicomply solving and how is that benefiting you?** We're preparing for our first ISO 27001 compliance audit and HiComply is massively speeding up the process, helping direct us on what needs to be done. **Official Response from Customer Team:** > Thank you for sharing your experience and for the kind words! We’re so pleased to hear that Zoe has been able to support you throughout your ISO 27001 journey and that Hicomply is helping streamline the process ahead of your first audit. We really appreciate your feedback about the user interface, we’re continually working to make the platform as intuitive and user-friendly as possible, so your insight is incredibly valuable. It’s great to know that Hicomply is helping you move toward compliance with confidence. Thanks again for being part of the Hicomply community! ### 42. Hicomply Review **Rating:** 4.0/5.0 stars **Reviewed by:** Seth M. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Hicomply?** Its very straight forward to complete tasks **What do you dislike about Hicomply?** Sometimes it doesn't update after competition of a task leading to slight confusion. **What problems is Hicomply solving and how is that benefiting you?** It enables my business to update its employees easily on newly logged/outstanding training material that requires actioning. **Official Response from Customer Team:** > Thank you for taking the time to leave a review on G2! We’re glad to hear that you find Hicomply straightforward and easy to use, and that it's helping your business keep employees informed and up to date with training requirements — that’s exactly what we aim for. We’re sorry to hear you’ve experienced issues with tasks not updating after completion. That shouldn’t be happening, and we’d love to look into it for you. If you run into this again, please reach out to us at support@hicomply.com so our team can investigate and ensure everything is working as expected. We really appreciate your feedback — it helps us keep improving! ### 43. Solid Compliance Platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Hicomply?** Perfectly acceptable platform for compliance documentation. **What do you dislike about Hicomply?** Nothing wrong with the platform. Perfectly usable. **What problems is Hicomply solving and how is that benefiting you?** Sharing compliance documentation for review and tracking of reading. **Official Response from Customer Team:** > We’re pleased to hear that you find Hicomply a solid and reliable platform for managing your compliance documentation. It’s great to know that the tools for sharing documents and tracking required reading are helping support your processes. Thanks again for your review and for being part of the Hicomply community! ### 44. A well designed system **Rating:** 4.0/5.0 stars **Reviewed by:** Jo S. | Office and Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Hicomply?** Hicomply is a particularly user friendly for someone who is unfamiliar with this type of software. **What do you dislike about Hicomply?** Some of the processes were a bit clunky. For example when we downloaded a template, amended it and then attempt to re-upload, we occasionally got error messages, but it wasn't really clear what the issue was. I would say one other feature which I didn't really like was that when you click on tasks, it populates all tasks including repeating tasks for the following years. This can be confusing sometimes and also means that you are looking at a lot more data than you need to on one screen. It would be good to be able to filter tasks by year. **What problems is Hicomply solving and how is that benefiting you?** It's making us more organised meaning more structure and greater consistency with procedures in the business. **Official Response from Customer Team:** > Thanks for sharing your experience and ideas with us Jo, we're pleased to hear that Hicomply has helped improve organisation and consistency in your business. Congratulations again on your recent certification! ### 45. Have been successfully using HiComply for 3 years **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Hicomply?** I’ve been using HiComply for three years, and it has been instrumental in helping us achieve compliance with PCI-DSS and ISO 27001:2022 standards. The platform has become a daily essential for managing policies and procedures, maintaining records, tracking tasks, and ensuring overall compliance. Its user-friendly design and robust features make it a pleasure to use. HiComply has streamlined our processes, making compliance management far more efficient and organized. Highly recommended! **What do you dislike about Hicomply?** Would really be useful of additional functionality of Incident management. **What problems is Hicomply solving and how is that benefiting you?** HiComply solves several key challenges related to compliance and data security. It simplifies the complex process of achieving and maintaining standards like PCI-DSS and ISO 27001:2022 by providing a centralized platform for managing policies, procedures, and tasks. It eliminates the need for manual tracking by keeping records organized and automating compliance workflows. For me, this has meant significant time savings, reduced stress around audits, and confidence that nothing critical falls through the cracks. HiComply’s structure ensures everything is well-documented and accessible, which has been invaluable for staying compliant and efficient. **Official Response from Customer Team:** > Thankyou from the bottom of our hearts for your continued loyalty. An Incident Management feature within Hicomply is a great idea! ### 46. Great software with excellent client service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Hicomply?** Really easy to use well thought out solution that saves clients a huge amount of time and really simplifies compliance and getting certification. The support you get is brilliant and is way beyond anything I've had from other suppliers. **What do you dislike about Hicomply?** Nothing as of yet! But will get in touch with any thing that comes us **What problems is Hicomply solving and how is that benefiting you?** It helps my clients gain certification in really easy way which makes working with them much simpler. **Official Response from Customer Team:** > We’re so pleased to hear that Hicomply has helped simplify the compliance process and supported both you and your clients on the path to certification. Our mission has always been to reduce the time and complexity involved in achieving and maintaining compliance, and it’s fantastic to hear how well this has worked for you. Your praise for our support team means the world to us. We take pride in delivering a service that goes above and beyond expectations, and it’s great to know you’ve experienced that firsthand. We appreciate your openness and look forward to continuing to partner with you as new needs arise. Thank you for trusting Hicomply to help make compliance simple and efficient for you and your clients. ### 47. New starter - straightforward process. **Rating:** 3.5/5.0 stars **Reviewed by:** Carl P. | Quantity Surveyor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Hicomply?** Easy to use - simple interface, easy to navigate **What do you dislike about Hicomply?** There isn't a great deal that I do not like. **What problems is Hicomply solving and how is that benefiting you?** Security compliance training **Official Response from Customer Team:** > Thank you so much for your feedback! We’re delighted to hear that your onboarding experience was smooth and that you’re finding Hicomply’s interface intuitive and simple to navigate. One of our top priorities is ensuring that new starters can get up and running quickly, so it’s fantastic to know we’ve hit the mark for you. We also appreciate your comment about not finding much to dislike—this tells us we’re on the right track. ### 48. Poor experience **Rating:** 2.0/5.0 stars **Reviewed by:** Helen H. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Hicomply?** the layout is clear and easy to navigate **What do you dislike about Hicomply?** It has stopped tracking what policies I've read and suggested fixes aren't working. **What problems is Hicomply solving and how is that benefiting you?** enables continuity for new staff to have access to all relevant policies **Official Response from Customer Team:** > Hi Helen, we are sorry that you are experiencing the issue with accepting your required reading, we hope to get this resolved very soon. ### 49. Brilliant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Hicomply?** Very easy to use and very supportinve staff to help guide through the process **What do you dislike about Hicomply?** There are a few user interface issues and general things that could improve cusomter experience. But that is being really picky as they don't detract from the experience, just nice to haves. **What problems is Hicomply solving and how is that benefiting you?** Everythign in one place, documents, analystics, audit reviews risks and risk management. ALl of that coupled with being able to use with so many modules for ISO and IASME/ Cyber Essentials. Very good software and very helpful team to help get it set up. Zoe was absolutely fantastic. **Official Response from Customer Team:** > Thank you so much for your kind words! We’re thrilled to hear that you find Hicomply easy to use and that our team has been helpful in guiding you through the process. We’ll be sure to pass along your shoutout! We also appreciate your feedback on the user interface. We’re always looking for ways to improve the experience, so if you ever have any specific suggestions, we’d love to hear them. It’s great to know that even with a few “nice to haves,” the platform is still working well for you. It’s fantastic to hear that having everything in one place—documents, analytics, audits, risk management—has been beneficial for you. That’s exactly what we aim for: to make compliance as seamless and stress-free as possible. ### 50. Easy to understand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Hicomply?** Hicompy's website is a standout in the realm of online training platforms. The site is clear and easy to navigate, making it simple for users to find the resources they need. The training materials are well-structured and easy to understand, catering to both beginners and advanced learners. What sets Hicompy apart is its engaging and interactive content, which keeps users indulged and motivated throughout their learning journey. Overall, Hicompy offers a seamless and enjoyable learning experience. **What do you dislike about Hicomply?** sometime it can be bit long and streched **What problems is Hicomply solving and how is that benefiting you?** helping us to update with new polcied , do and donts etc **Official Response from Customer Team:** > We are very proud of our website, we try to make compliance as interesting and human as possible so its great to hear that this is coming across in our content! - [View Hicomply pricing details and edition comparison](https://www.g2.com/products/hicomply/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+17%3A40%3A18+-0500&secure%5Bsession_id%5D=92201289-6904-4fb2-a2e6-da851def2fa7&secure%5Btoken%5D=1ca0e78033f500bece1836f9bc99a509a49899ef9322ac30aa4c71f7a77f366a&format=llm_user) ## Hicomply Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 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[Shortcut](https://www.g2.com/products/shortcut/reviews) - [Simployer](https://www.g2.com/products/simployer/reviews) - [SpotDraft](https://www.g2.com/products/spotdraft/reviews) - [Square Payroll](https://www.g2.com/products/square-payroll/reviews) - [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho BugTracker](https://www.g2.com/products/zoho-bugtracker/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Hicomply Features **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Additional Functionality** - HIPAA Compliant - Workflow Management - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - Consent Management - Data Mapping - Audit Management - API - Role-Based Permissions - Policy Management - Single Sign On - Risk Management - Search/Filter - Template Management - Multi-Language - Data Visualization - User Management - Monitoring - PIA/DPIA - Alerts/Notifications - Sensitive Data Identification - Self Service Portal - Archiving & Retention - Data Import/Export - Risk Assessment - Activity Dashboard - Document Management - PCI Compliance - Incident Management - Data Governance - Compliance Management - Customizable Templates - AI Copilot - Reporting & Statistics - Generative AI - Data Storage Management - File Management - Customizable Reports - Performance Metrics - Risk Analysis - Intrusion Detection System - Log Analysis - Security Auditing - Log Management - Reporting/Analytics - Risk Alerts - PCI Assessment - Vulnerability Scanning - Event Logs - File Integrity Monitoring - Exceptions Management - Data Synchronization - Compliance Tracking - Activity Monitoring - Audit Trail - Secure Login ## Top Hicomply Alternatives - [Drata](https://www.g2.com/products/drata/reviews) - 4.7/5.0 (1,326 reviews) - [ISMS.online](https://www.g2.com/products/isms-online/reviews) - 4.5/5.0 (292 reviews) - [OneTrust Tech Risk & Compliance](https://www.g2.com/products/onetrust-tech-risk-compliance/reviews) - 4.6/5.0 (107 reviews)