APS Core HR Solution Reviews & Product Details

APS Core HR Solution Overview

What is APS Core HR Solution?

APS has a mission: to make payroll and HR easier. We provide our clients and partners with intuitive technology delivered with personalized service and support. Our unified solution is designed to simplify workforce management tasks. Process payroll in hours, not days. Automate HR workflows to be more strategic. Elevate the employee lifecycle with a single-system platform. We are APS, your workforce partner.

APS Core HR Solution Details
Languages Supported
English
Product Description

APS is the cloud-based way to handle all of your people-related activities.

How do you position yourself against your competitors?

APS provides a truly unified solution in a simple, easy-to-use platform for Core HR, Payroll, and Attendance, allowing users to manage all of their tasks without having to log in to different systems. The APS software is developed in-house, allowing us to provide a customizable solution for our customers while continuing to add and improve features and functionalities.


Seller Details
Seller
APS
Company Website
Year Founded
1996
HQ Location
Shreveport, LA
Twitter
@APSPayroll
1,084 Twitter followers
LinkedIn® Page
www.linkedin.com
108 employees on LinkedIn®
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APS Core HR Solution Reviews

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HR Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Response from Jennifer Fatz Gokey of APS for Core HR

We appreciate your positive review! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We see that you are experiencing issues with the performance of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer!

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

APS HR core helps keep us in compliance with OSHA tracking.

Good tracking for eligibility dates for benefit enrollment

APS Hire consolidated our job posting needs by posting our openings on several different hiring sites while only having to post once through the APS system. Review collected by and hosted on G2.com.

What do you dislike?

It does not communicate with our benefits admin teams software- sometimes requires double entry of information if you are not paying attention to the steps required. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take time to understand all that the system can do when you begin setup; the more features you understand at the beginning, the easier the program is to use and manage. There were several functions we ignored at first that could have saved some time and energy if we had taken the time to understand the all the modules and input more accurate information. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

APS Core HR allows us to save employment docs securely in each employees profile.

We have been able to better automate and track annual and quarterly reviews.

The ability to capture e-signatures on employee documents is helpful.

HR support is very helpful to organizations like ours that started with very little HR background.

The ability to save and store training videos for onboarding and training is helpful.

Easy to follow updates for upcoming important dates and notification for missing items of importance.

We like having the option through the company news feed to quickly post information for employees to review.

Applicant information flows from APS hire into APS payroll easily and helps prevent double entry and the potential errors that are inherent.

Simple to begin easily trackable goals through the performance management feature Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review, David! We're glad to hear the APS platform is helping you automate your hiring and performance review processes for more efficient management of your employees. We appreciate your constructive feedback regarding benefits administration and we'll make sure to pass that along. Thank you for taking the time to review us and for being a valued APS customer!

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The best thing about using APS Core HR Solution is just how easy it is. It is very intuitive and easy to navigate. It is great because we can use it to store all of the information about an employee in one place. Review collected by and hosted on G2.com.

What do you dislike?

There are some issues in tracking certain aspects of employee tracking that are manual that would be more helpful if they were automated. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

APS made our transition to their product seem effortless. Prior to working with them, we were completely paper dependent on everything we did, from new hires to any type of tracking. Now, with the onboarding aspect, we are able to communicate with potential new employees easily to help them through the hiring process. In addition, this product has helped us expand our communication capabilities with our staff. We have multiple locations and employees that live in many different towns. In a matter of minutes, we now have the capability to reach them via text or email in a matter of minutes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are now able to store all of an employee's information and documentation in their profile. We can track assets the company has provided, as well as any other documentation that would normally be stored in their employee file away from our office. It is a huge time saver to log in to APS instead of hunting through employee files for documentation. In addition, the onboarding process has saved our office a huge amount of time! Our hiring process has been streamlined and provides our new employees a much better introduction to our company. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review, Melissa! We're glad to hear the APS platform is helping you save time by automating your document management process. We would love to get more information about which aspects of employee tracking would be beneficial to automate. If you would like to speak with our Customer Success team about this, please reach out to April Remedies - aremedies@apspayroll.com. Thank you for taking the time to review us and for being a valued APS customer!

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The system has really streamlined our new employee onboarding process by automating all the forms required for profile setup, benefits enrollment, background information, etc. Employees have found the e-selfserve system easy to use and find their employee records/documents and payroll information. The system also has an efficient way to schedule and track training courses and certifications. The Document Management module is a robust central repository for both employee and company documents. Review collected by and hosted on G2.com.

What do you dislike?

The Report Manager and Report Builder modules take some practice to build proficiency for the occasional user, however, the Analytics Dashboard has some nice pre-built features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having an automated central repository for all our employee profiles and transaction history at a very affordable price has been a big win. Our manual, paper intensive onboarding process has been streamlined to make it a good experience for both our new hires and our internal staff. The employee self-serve capability has been received very well by our employees. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review, Dan! We're glad to hear the APS platform is helping you automate your HR processes with streamlined onboarding and our employee self-service functionality. We appreciate your constructive feedback regarding our Report Manager and Report Builder - we will pass that along. Thank you for taking the time to review us and for being a valued APS customer!

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

My favorite feature for the APS HR Platform is the ability to upload documents directly into each employee's file. I am able to electronically maintain every one of our employee's files and organize the data through specific reports. All of the information is at my fingertips within moments. No more pulling looking for keys to unlock file cabinets or digging through storage boxes. I am able to add quick reference notes under each employee. Review collected by and hosted on G2.com.

What do you dislike?

It is hard to find something I do not like on the APS Platform .The only thing I do not like is the acceptance of e-signature requests with the current benefit classification. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am reducing the amount of manual data entry. Therefore I am able to utilize my time wisely and more efficiently. All of our employee files can be easily updated, while keeping them accessible and highly organized. In addition, the data can transform into graphs or charts within seconds! Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review, Heather! We're glad to hear the APS platform is helping you reduce manual data entry and have a more efficient workday. We appreciate your constructive feedback regarding our e-signature feature and will pass that along. Thank you for taking the time to review us and for being a valued APS customer!

Chief Operating Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The best thing is that we can manage recruiting, onboarding, and payroll seamlessly in one system for a really affordable price. We have been able to eliminate other services and house all of our HR in one place. Review collected by and hosted on G2.com.

What do you dislike?

The Onboarding interface is not as intuitive as it could be considering how easy other parts of APS are to use. However, it is still easier than re-entering data from one system into another to set up a new employee. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use APS Hire for all of our recruiting and onboarding so we were able to consolidate two or three separate services into one. This makes it much easier to track applicants and ultimately hire new employees because it is all electronic and in one place. We also use the Performance Management modules for performance reviews which makes that process more efficient. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review, Tanya! We're glad to hear the APS platform is helping you reduce manage your recruiting, onboarding, and payroll processes in a single system. We appreciate your constructive feedback regarding our Onboarding solution and will pass that along. Thank you for taking the time to review us and for being a valued APS customer!

Payroll Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

APS has provided the ability to organize and track multiple features in HR Management that have allowed us to streamline our processes and provide faster employee feedback. We have recently been able to add carrier connections to proceed with paperless open enrollments. Review collected by and hosted on G2.com.

What do you dislike?

We would love to see the benefits enrollment process able to be completed on mobile devices, and not just the desktop versions of APS/eselfserve. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product is highly recommended! The benefits enrollment process has been greatly improved, and we are hopeful that the process will be available on mobile devices soon. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The APS Core Solution has been beneficial for us in streamlining our open enrollment process. We also use the time tracking feature which has been extremely beneficial to our organization. We used to use paper forms to track PTO, and now we have a paperless option. Review collected by and hosted on G2.com.

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Response from Jennifer Fatz Gokey of APS for Core HR

We appreciate your positive review, Faith! We're glad to hear our unified platform has made processing a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Benefits Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I can communicate to every staff member as well as maintain details on benefits and required trainings. Review collected by and hosted on G2.com.

What do you dislike?

Connecting required benefit combinations, but this is in progress right now. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Support for the service is helpful and quick to respond. They are insightful and helpful to solve problems and help for smooth use along with ensuring we understand the processes. I would suggest trying this option and seeing what works and what will fill several needs in one system. Working multiple systems for HR and Payroll is difficult. Having a one time shop is very helpful and worth the learning curve. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to point new employees to the benefits section with all of the required documents and it connects to payroll deductions. Review collected by and hosted on G2.com.

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Response from Joelle Cullimore of APS for Core HR

Dawn, thank you so much for taking the time to review us.

We are happy to hear that our unified system has streamlined communication across your organization. Please let us know if there is anything else we can do after your benefit combination process has been completed. We look forward to working with you for years to come.

Corporate Human Resources Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I really appreciate the functionality and options provided. The ATS system does a great job of being customizable to our needs. Review collected by and hosted on G2.com.

What do you dislike?

I do sometimes run into formatting issues with the Offer Letter Templates I upload. I believe they could provide a little better customizability, but overall the program is great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for a fully customizable to your company HR solution then this is the program for your company. Also it comes at a fair and affordable cost along with great quality customer service. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to completely onboard our new hires from start to finish through the ATS. We even have the capability to put in our assessment results. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review, Nicholas! We're glad to hear the APS platform is helping you streamline your hiring process with automated onboarding. We appreciate your constructive feedback regarding the customization of APS Hire, we'll pass that along. Thank you for taking the time to review us and for being a valued APS customer!

AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like the ability to have all of our info located in one place Review collected by and hosted on G2.com.

What do you dislike?

same thing as with payroll, the interface can be tricky to navigate at times. I often find that I forget how I was able to solve a past problem if it doesn't happen regularly. Eventually I can figure it out but sometimes it is a bit clunky or not as intuitive as I might like. Eventually I may want to use more features within the OSHA tracking component, I just don't have a great understanding of that. As we continue to work with our broker, we should be able to continue to integrate more with open enrollment in the coming year. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

we are solving onboarding and helping to keep up with employee data on a daily basis. A few months ago we added APS HIRE to integrate with our HR monitoring and that has been very helpful with streamlining our entire hiring process. Through the HR portal, we also track our employee eligibilities so that as they become available for benefits, the system will send out a reminder. We have a a lot of employee anniversaries to keep up with so this is most helpful. Once we are able to use the product for open enrollment next year, we should be able to continue improving the amount that it will help us day to day as we streamline our efforts. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review! We're glad to hear the APS platform is helping you streamline your hiring process. We appreciate your constructive feedback regarding the navigation and usability of our system - will pass that along. Thank you for taking the time to review us and for being a valued APS customer!

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Our organization has now been using APS for over one year and we are very happy with the service we are provided by APS. The Human Resources application itself does an amazing job. All users of the APS HRIS system are very pleased with the navigation and ease of use. Training others has become rather easy.

We are Railroad Manufacturing company, having said that, we are also a Unionized Manufacture with different tiers for union laborers. We also employee non-bargained for staff. My organization demands a dynamic HRIS platform that can handle all of the Union operations, shift differentials, tier classes hourly rates, as well as the non-union hourly and salaried individuals at our firm. APS has proven itself to be a robust and dynamic platform that we can all have learn how to operate effectively and with ease. Review collected by and hosted on G2.com.

What do you dislike?

I would like to see APS provide more tracking features such as:

- FMLA, LOA, EPSLA and EFMLEA Tracking

- Improved Vacation/Sick Time Tracking

- Advaced Payroll and Time Attendance Graphs

- ACA Tracking

These are just to name a few however, for the most part APS goes above and beyond the expectations Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I say give APS a try and compare it to what you are currently using. I think you will find they provide excellent customer service and a really great product that is easy to use and offers high quality options. Not every payroll is right for every company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were able to solve an issue with the union staff. We had several that were telling us that they were experiencing issues with a shortage in both SICK and VACATION time off. We held a meeting and soon discovered that in fact, APS was accurately accruing all Paid Time Off for union employees. Review collected by and hosted on G2.com.

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Response from Joelle Cullimore of APS for Core HR

James, thank you so much for your thorough review. We are happy to hear that the HR platform has made training a breeze. In regards to the tracking features, we do offer several of the features you have listed including FMLA, ACA and more. Our success coordinator, April Remedies, would be happy to walk you through these features. She can be reached at @aremedies@apspayroll.com.

Director, Human Resources- Devon Industries & 1 Source
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Start to finish APS has our vote as the best in class for all HRIS platforms. From implementation to ease of use and engage-ability for our employees, to full employee life cycle, APS is the HRIS answer we have been searching for. The unified, customizable platform offers me the ability to have time to invest in the planning and strategy of our company's long term success. We really enjoy that ability to customize our learning content through the Learning Management Systems. The fact that they are offering the entire platform as unified is incredibly helpful. With BambooHR, you have to "bolt-on" the platform usable options and pay a premium price to use those features. With APS you don't, in fact you get all that you would expect from a larger name like ADP and don't pay an arm-n-a-leg for it. Review collected by and hosted on G2.com.

What do you dislike?

This platform is top notch and offers the usability and features that any business, large or small, may want. Of all that APS offers, there are only two things that I would change about the software, if I could. 1. A more extensive workflow option when it comes to signing and modifying documents would be great. Second- I wish we could have found APS sooner. I spent the better part of 13 months evaluating and vetting HRIS platforms and software options. There is not much we do not like about APS. My managers are the main users of the system and they all like that they are getting time back in their day instead of having to tell a bolt-on system what to do just to track time keeping, for example. After countless demos and hundreds of questions from all of our stakeholders the choice was obviously clear. APS hands down beats all the major- name brand HRIS software solutions and payroll services. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask for a demo and ask to log-in to your own demo account. This was a bit unusual but they were more than accommodating when I asked for this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a turn-key, full employee life cycle management option for our HRIS platform and APS gets the job done with all the bells and whistles that you would want but with out the clunky design of names like ADP or UltiPro. APS also provides us the ability to customize our own branded training and educational options for our workforce; something that no one else was able to offer. Using the full features of the APS platform allows me to have time to coach, mentor and be a true partner in the operations and sales teams. As an organization that cares about its employees and find the best of the best in regards to talent, we are all better at scouting and recruiting top talent, retaining employees , standing on the promise to deliver solutions to our people and and giving the employees and truly enjoyable experience when they are using the systems. 1. A more extensive workflow option when it comes to signing and modifying documents would be great. Second- I wish we could have found APS sooner. I spent the better part of 13 months evaluating and vetting HRIS platforms and software options. There is not much we do not like about APS. My managers are the main users of the system and they all like that they are getting time back in thier day instead of having to tell a bolt-on system what to do just to track time keeping, for example. After countless demos and hundreds of questions from all of our stakeholders the choice was obviously clear. APS hands down beats all the major- name brand HRIS software solutions and payroll services. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you so much for your wonderful review, Jeff! We're so glad to hear that our HR solution has given you time back to invest in planning your company's long-term success. We'll make sure to pass along your feedback regarding the workflow for signing and modifying documents.

We appreciate and thank you for being an APS customer!

Remote Career Coach & Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The most helpful aspect of APS Core HR Solution is that it has the ability to connect with other users around the world because we are able to view our gaps within our organization a little easier with this implement. We are able to adapt to shift and use actually data to support change management that which I feel is always a struggle for HR team members. There are a lot of beneficial reports and insights because it has the compliance features that they show all of the dates of the last edition and it help our team stay on top of department of Labor rulings and other employment laws. It also allows for employees to make changes to their benefits and enrollments themselves because it can create less work for admin staff members. APS Core HR Solution is a very powerful tool for our human resources team because they have the opportunity to have used this payroll software that they can obtain solutions to simplify daily processes. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I don't like about APS Core HR Solution is the desktop version that it cannot allows us to view more that the mobile version but it doesn't seem to let us view as many of the pages that the desktop version. I dislike about this implement is that the new employees cannot access their system to enroll in onboarding for our business because they can’t get access to ahead of time and it causes problem with onboarding and also it take a lot of time form processing. APS Core HR Solution does not integrate with others application app because this website feel incomplete in both performance and inconsistent error messages. Sometimes we can change this complicated implement because they were difficult to it’s functional and there can be gaps in training materials for new features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

APS Core HR Solution is hands down the best item in APS Core HR Solution. They have specific data for turnover our employee that which is invaluable. The analytics tab has a really smooth look and also a very user friendly. This software is amazing for organizing and automating everything related to business management because its reporting capabilities are excellent that which makes this software more relevant and increases the productivity of our business. I can highly recommend this implement to the HR department of every organization or any business size because it is a universal platform and it can definitely help us to manage our chores. Review collected by and hosted on G2.com.

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Response from Joelle Cullimore of APS for Core HR

Caroline,

Thank you so much for leaving us such a raving review. We are thrilled to hear that user experience across multiple locations has been so impactful. We also love that you are able to use our system to make data-based decisions, and stay on top of compliance. We have passed along your feedback about Core HR integration, mobility, and new users to our development team. We are working towards an increased mobile experience for our users that we plan to roll out soon, so stay tuned! We appreciate the time you took to leave us such a detailed review and value you. Thank you for being a 5-star customer. We look forward to working with you for years to come! Happy holidays!

Controller
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

First, I have tried other solutions that "appear" to be one product, but when you use them, they don't actually connect well together at all. APS products do interface with each other and are one seamless product. I like APS's HR platform because it helps us manage everything - time off, benefits, reviews, and more. And one thing will transfer to the other. It works well, and you can configure user access as detailed as you need so that the right users have access to the right platforms and other data is secure. Review collected by and hosted on G2.com.

What do you dislike?

The only dislike at the moment is the timing and slowness of some things, but we're going through Covid, so I'm not sure I can judge that as normal. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a comprehensive program that would handle all our benefits, seamlessly allowing our employees to make benefit elections and changes online, passing the info to the payroll platform, and to our carriers. APS HR does this. We can also track our employees' progress and training with APS HR, and set up performance goals and reviews. New handbook updates? No problem, with a click you can upload a revised document and send it to the entire company for them to go online and sign an acknowledgement of receipt. Or you can customize documents for specific employees to sign and all this is retained in the employee records and the HR area. Review collected by and hosted on G2.com.

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Response from Joelle Cullimore of APS for Core HR

Tammy, thank you so much for taking the time to write us such a glowing review. We love hearing that our unified solution has made everything so seamless for you, as our mission is to make payroll and HR easier for the customers we serve. We have passed along your feedback in regards to slower paces. Thank you for being a valued APS customer.

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The system integration and ability to manage the entire employee lifecycle from recruitment to offboarding in one place. Review collected by and hosted on G2.com.

What do you dislike?

Some of the performance review/goal capabilities could be ramped up; assigning goals to new managers in case of turnover would be nice to see. The reporting area could use attention too. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure your current documents are saved, and plan on having employees resign the important ones via e-signature. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing benefits; the live feed to our insurance provider has saved us money by keeping enrollment up to date and providing a auditable record to dispute charges. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review, Julia! We're glad to hear the APS platform is helping you streamline your benefits administration process with a live feed to your insurance provider. We appreciate your constructive feedback regarding performance management, we'll pass that along. Thank you for taking the time to review us and for being a valued APS customer!

AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

APS benefits solutions are customizable. You can add only one or multiple benefit options. The employee receives a summary of what they've selected and can view their current coverage at any time. Review collected by and hosted on G2.com.

What do you dislike?

The solution that allowed you to "link" benefits together did not work. If you made certain benefits conditional, then it should direct the employee to complete the required associated benefit; however, the system did not do that. Also, it was not intuitive to eliminate the same benefit if one was elected; for instance, it would allow an employee to enroll both an Individual and Family HSA program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With APS Core HR, we are attempting to integrate all the benefits into an integrated system so that we don't have to manually adjust benefit amounts on an employee by employee basis. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review! We're glad to hear the APS platform is helping you streamline your benefits administration process. We appreciate your constructive feedback regarding the linking of benefits, we'll pass that along. Thank you for taking the time to review us and for being a valued APS customer!

Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I like being able to access reviews easily and the notifications the system has for hiring, annuals, and time cards. Review collected by and hosted on G2.com.

What do you dislike?

Organization of new hires and how you locate them. I wish there was a way to mark that they have been contacted or reviewed but held for a later date. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It’s a great system to integrate to. When I was an administrator on it, we were able to easily comb through incoming applicants with personally chosen questions. Upkeep and alerts were simple to follow with our employees benefits and the document keeping was and is fantastic to be able to reference back to. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to update multiple licenses our medical staff hold, benefit entries and keeping of employee documents. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your positive review, Hope! We're glad to hear the APS platform has helped streamline your reviews and notifications processes. We appreciate your constructive feedback regarding new hires and will definitely pass this along. Thank you for your time and for being a valued APS customer!

AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The HR console is worth the extra money. It has all the laws for your state as well as HR Pros to help you if you can't find an answer on the website. I have always received answers to my HR questions within a day. Using the HR console for open enrollment and new hire enrollment saves a lot of hassle and time. It helps eliminate human error. Review collected by and hosted on G2.com.

What do you dislike?

I do not have any dislikes with the HR console. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have sent messages for some of the harder to answer HR problems in our offices. I've always received answers right away and they have been very helpful. Review collected by and hosted on G2.com.

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Response from Jennifer Fatz Gokey of APS for Core HR

We appreciate your positive review! We're glad to hear our unified platform has made managing time keeping a breeze. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I really like that we can use one program to manage the mountain of work that comes through our department. It is also helpful that we can customize a lot of features to match our team's style. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that when I go to look for training materials, the screenshots provided don't look like my screens so it takes longer to figure something out. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

APS Hire absolutely has a learning curve! The development team, I think, should reach out to us more! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ACA reporting saves us a lot of time, now that we don't have to manage that manually. Review collected by and hosted on G2.com.

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Response from Rachel Maner of APS for Core HR

Thank you for your wonderful review, Shaunna! We're glad to hear the APS platform is helping you save time with an automated ACA reporting process. We appreciate your constructive feedback regarding our training materials and APS Hire - we will definitely pass this along. Thank you for taking the time to review us and for being a valued APS customer!

AO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like the fact that the payroll, HR and hiring module are all linked together and the software is very affordable. Review collected by and hosted on G2.com.

What do you dislike?

When you have issues with the odd items in a payroll run, it can take weeks to fix. In addition, it is hard to map to the GL as anything you add to payroll you have to add a new GL code and then it bust the entire upload. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking at an all encompassing software for a good price, APS is the way to go. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It keeps all of our information in one place, HR, new hire, payroll. The customer support team has been able to help us with most of our questions. All of our benefits are set up through API feed and it works great. Review collected by and hosted on G2.com.

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Response from Joelle Cullimore of APS for Core HR

Thank you for taking the time to leave us a thorough review. We are happy to hear that our unified solution has made your processes easier. We have passed along your feedback about the timeframe to fix issues and the GL. Thank you for being a valued customer.

AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I enjoy the new hire onboarding process. As well as everything is all in one place. From the hiring, benefits administration to the termination. They've even helped us find a company to manage our COBRA needs. I also like how responsive customer service is when I have questions. They almost always answer right away. Review collected by and hosted on G2.com.

What do you dislike?

APS Hire interface can sometimes involve too much clicking back and forth between pages. I feel like there are better ways of organizing jobs posted on APS hire. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would say if you're thinking about using APS for your HR needs, then you're headed in the right direction. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can now involve manager functions that we didn't have with our previous HR system. Review collected by and hosted on G2.com.

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Response from Joelle Cullimore of APS for Core HR

Thank you so much for taking the time to leave us a raving review. We are happy to hear that our HR solution has been so helpful in managing your benefits process and COBRA administration. We have passed along your feedback about the multiple pages in APS Hire and look forward to working with you in the years to come.

Human Resources Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Our HR and Payroll deductions are finally integrated. APS customer service is very responsive. Review collected by and hosted on G2.com.

What do you dislike?

We initially were unable to implement all HR benefits into APS. Manager alert emails require too many clicks for our managers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The implementation process is DIY, so be prepared for that. Once the processes are in place, it really streamlined our hiring procedures. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our carrier reconciliations are much smoother using APS reports

We finally streamlined our HR Hiring and Onboarding processes electronically Review collected by and hosted on G2.com.

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Response from Nicholas Jones of APS for Core HR

We appreciate your positive review, Kim! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!