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Gusto Pricing Overview

Gusto Pricing Reviews

(2)
CR
Owner, CMO
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Efficient & effective payroll"
What do you like best about Gusto?

Simple set up & seamless payroll experience. Gusto also takes care of tax payments & notifies me of any issues that I need to take care of on my end. Lots of other add on options, too which is great! Getting W-2s to my employees was easy too! Review collected by and hosted on G2.com.

What do you dislike about Gusto?

It's hard not having someone in-office, but we are a small business so we aren't there yet. Review collected by and hosted on G2.com.

SS
Small-Business (50 or fewer emp.)
"Customer service is abysmal, a disappointing experience all around."
What do you like best about Gusto?

Onboarding is made easy and the layout isn't terrible for the user. Review collected by and hosted on G2.com.

What do you dislike about Gusto?

Unreliable and uninformed customer service and no wiggle room on their features or what they can offer. For example, they cannot administer some benefit plans that aren't 100% employer funded and there are very limited options for PTO administration. They also provide consistently inaccurate reporting for payroll and made an error on our tax documents causing us to spend more money for our outside accountant to straighten things out. Review collected by and hosted on G2.com.

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