---
title: Clearstream Reviews
meta_title: 'Clearstream Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 184 reviews by the users' company size, role or industry
  to find out how Clearstream works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 184
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Clearstream Reviews
**Vendor:** Clearstream  
**Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 184
## About Clearstream
Clearstream is a product-first company building powerful, beautiful communication and engagement software for the local church. We've been around since 2010, and we're proud to help over 10,000 churches and nonprofits connect with their people on a weekly basis. Our platform includes texting, email, QR codes, NFC tags, custom landing pages, link shortening, text-to-join keywords, video texting and MMS, workflows, short codes, and more. It's integrated with church management software like Planning Center and Rock RMS. And, we have killer customer support with an average response time of 2-3 minutes (not hours or days). Try it free for 30 days, then update your plan at any time, with no contracts or hidden fees. And if you're a church plant, you can use Clearstream free for one year! Just reach out to us.




## Clearstream Reviews
  ### 1. Powerful, User-Friendly Church App with Seamless Planning Center Online Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy C. | Next Steps Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Clearstream?**

This is one of the most useful apps we have access to for the church. The fact that it works seamlessly with Planning Center Online. It provides both the ability to communicate and safeguards for our staff. The cost is in line with normal programs of this nature. The support has been very helpful and quick to respond and adjust features for our use. The user interface is easy to understand and responsive. Overall, great product.

**What do you dislike about Clearstream?**

The only small change I would make, is the ability to add responses to texts when using the app vs being on a computer. I like being able to thumb up or heart a message so they know it is a real person interacting.

**What problems is Clearstream solving and how is that benefiting you?**

The ability to communicate with an identifiable number. The ability to not give my personal number out, as well as have other staff have access to my messages for safety and oversight.

  ### 2. Clearstream: The answer to our communication needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben S. | Associate Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Clearstream?**

Clearstream is easy to use, and their customer service has been exceptional to work with. I have easily trained people who are not familiar with technology to use it and they love it. The cost can't be beat. We are also using the microsite feature and that has been awesome. I love that our people can scan a QR code and find a lot of information that would have taken to long to communicate outloud.

**What do you dislike about Clearstream?**

We have been using Clearstream for about 6 months and I can't say that I have found something I don't like about it.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream is helping communicate information in a more efficient way. It allows us to text specific groups of people information easier than trying to do it through a phone's messaging app. The microsite is allowing us to get more information to people in a faster and easier way.

  ### 3. Clearstream: Affordable, PCO-integrated church messaging with fast, responsive support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Clearstream?**

I appreciate the ability to reach out to people across all the different areas of our church, and the option to create subaccounts that others can also use. I also find the integration with PCO extremely useful. The pricing is affordable and when I have needed support, they have been very quick to respond and have also solved my issue or answered my questions in a timely manner.

**What do you dislike about Clearstream?**

My main downside with Clearstream is the cost of buying additional credits when you run out during the month. Those credits feel quite expensive, and although paid credits do roll over month to month if unused (unlike the credits included with the plan), I still don't think they're worth purchasing. I try to avoid buying them.

**What problems is Clearstream solving and how is that benefiting you?**

One issue I have experienced so far is the ability to narrow the field of available phone numbers when setting up a new subaccount. I try to have all my subaccounts follow some sort of pattern but when setting a new one up, am unable to narrow the search. Due to this, I always have to reach out to support to help me find a suitable number. The other issue is the ability to move credits from one subaccount to another. Instead of being able to just say that I want a certain # of credits to move from one accoun to another. I have to figure out what I want to move and then subtract it from the one account. Then the credits move into the main account. I can then go to the subaccount I want to move them into and add them in there. It just doesn't seem very easy or user friendly.

  ### 4. Seamless CCB Integration and Effective Keyword Guidance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bo B. | Discipleship Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Clearstream?**

Clearstream does a great job of integrating with CCB (from personal experience). Their keywords also work really well for first time impressions or to help people along in a process. They also have fantastic customer service that has always helped me figure out any issue.

**What do you dislike about Clearstream?**

With multiple people managing the same accounts, I would like to see a feature where incoming messages can be assigned to specific users. Right now, if someone opens a message intended for someone else, that message is "read" for all users.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream helps us to communicate efficiently and effectively with our church.

  ### 5. Effortless Planning Center Integration and Team-Friendly Text Outreach

**Rating:** 5.0/5.0 stars

**Reviewed by:** Annika E. | Connections and Discipleship pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Clearstream?**

It integrates with Planning Center and it easy to use. Multiple staff have access and can use it to best reach people who tend to respond to text more than anything else.

**What do you dislike about Clearstream?**

The mobile app on Andoris is still a little wonky in the layout.

**What problems is Clearstream solving and how is that benefiting you?**

It helps us effectively communicate with our people, we get better snd faster responses and people feel informed.

  ### 6. Clearstream: User-Friendly, Reliable Giving Platform with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Clearstream?**

Clearstream is user-friendly and works with ALL sizes of churches! I have not once run into a program error or a failed message. Planning center integration is so easy! Pricing is worth it. Customer service is phenomenal. Every. Single. Time.

**What do you dislike about Clearstream?**

Honestly, there hasn't been anything that we dislike about this platform. The ONLY thing I can think of is the fact that other churches use the same number, therefore the keywords have to be unique. For example, we have to use "GIVEONLINE" because "GIVE" was already taken.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream helps us communicate quickly to our over 5500+ subscribers!

  ### 7. Seamless Planning Center Integration — Exceptionally Easy to Use for Our Church

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Clearstream?**

Ease of use & seamless integration with Planning Center is biggest selling point for our church

**What do you dislike about Clearstream?**

I'd like unused credits to carry over instead of just taking them back up to the monthly allotment. We have yet to run out, but some months are lighter on use or heavier depending on what's going on. It would be nice not to "lose" those unused credits.

**What problems is Clearstream solving and how is that benefiting you?**

Tap Tags have been a HUGE win for us. Tags without a monthly fee & solving our communication needs has been a game changer.

  ### 8. Seamless Planning Center Sync — Automatically Adds New Members with No Hassle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Clearstream?**

I love that Clearstream syncs with Planning Center so that new members are automatically added to the correct list.

**What do you dislike about Clearstream?**

I dislike how certain carriers block my texts on occasion. It seems that not everyone receives my updates even if it says delivered.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream is solving how to effectively communicate with different ministries. It has boosted event attendance & kept people more engaged.

  ### 9. Clearstream is fantastic!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brant A. | Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Clearstream?**

Clearstream helps us communicate quickly to our people. We are able to keep them up to date via text and video messages.

**What do you dislike about Clearstream?**

They are fantastic, no issues, great customer service.

**What problems is Clearstream solving and how is that benefiting you?**

We use the tap tags, which has increased interaction on different levels. As well the mass text is fantastic.

  ### 10. Incredible Student Subscription Features — Easy to Implement and Excellent Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Clearstream?**

The subscription features for students to quickly join are incredible and easy to implement

**What do you dislike about Clearstream?**

Nothing, it is the best value for the features and functionality

**What problems is Clearstream solving and how is that benefiting you?**

I needed an easy way to communicate with students without using their phone numbers or creating cluttered group messages.

  ### 11. Affordable and Intuitive — Great Value for Money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Clearstream?**

I appreciate the ease of use and low price.

**What do you dislike about Clearstream?**

Nothing that I can think of at this time.

**What problems is Clearstream solving and how is that benefiting you?**

Mass communication through texting as well as being able to receive communication back from our congregation.

  ### 12. User Friendly Tools with Happy Subscribers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2024

**What do you like best about Clearstream?**

Clearstream is so intuitive to use and has incredible support and documentation. We love the ability to create dynamic lists to narrow down who we want to send messages to. Our subscribers are appreciative of receiving our text updates weekly.

**What do you dislike about Clearstream?**

The only downside to Clearstream is that using an emoji costs more credits. However, I'm fairly confident we knew that from the beginning. Clearstream is transparent about costs and what features are available.

**What problems is Clearstream solving and how is that benefiting you?**

We have unique gathering rhythms at our church. We meet in a large group format every other week and meet in homes for small groups on the off weeks. Before Clearstream, people felt they were unsure which weekends we were meeting. This allows us to send out updates weekly to let people know where we are meeting as well as links to resources they can use for their small groups.

  ### 13. User friendly, great customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Clearstream?**

It is so easy to get questions answered! Customer service has reached out and answered questions and their chat is also very responsive. We signed up for their user friendly email service which makes it easy to design a beautiful email, and we are excited to work towards using the texting feature too!
!

**What do you dislike about Clearstream?**

Nothing that we have found so far - we love it!

**What problems is Clearstream solving and how is that benefiting you?**

Beautiful design and images in emails - we are able to communicate more clearly with our congregation by making weekly calendar emails shorter and more appealing to the eye.

  ### 14. Clearstream has been an incredible resource to accomplish pastoral follow up & communicate info.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle C. | Student Pastor, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2024

**What do you like best about Clearstream?**

What I love best abotu Clearstream, is teh ability to send texts to all our students and as well as send media such as pictures, documents, etc.

**What do you dislike about Clearstream?**

There isnt much to dislike about Clearstream. The system is modern, and easy to use. I love it.

**What problems is Clearstream solving and how is that benefiting you?**

It is helping solve the mass text time it takes to text all 150+ stduents we have. I use to spend hours to make texts personal with their names, now its a 5 minute fix.

  ### 15. Our favorite messaging service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Clearstream?**

Not sure where to start but I came across Clearstream after having issues with other platforms. Out church had tried so many, other companies, that seemed to be what we were looking for, but fell short. Whether Text in Church, Remind, Flocknote, WhatsApp, etc., we tried several. What we were looking for was, affordability, customer service, ease of use, scalability, and if it would intergrate with other programs we use. We initially talked about only using it to communicate important things happening within the church, but I soon realized we are doing a disservice to ourselves by not using all of the available features. So we began to use Clearstream very frequently.

Well, I'm happy and grateful to say Clearstream has been phenomenal! before signing up, I was able to hop on a live stream, and see all of the features being offered. after the live stream, I was able to ask any questions that I had regarding the system. Since day one customer service has been extremely helpful and answering any questions. I love the fact that it was so easy to implement it into our current workflows without much change to the backend of our system. 

A few things I love about Clearstream;
1. Easy to use. Can train anyone how to use in minutes. 
2. Creating automated workflows.
3. Intergration with planning center.
4. Ability to create polls and see live results.
5. Can incorporate polls within ProPresenter.
6. Creating unlimited keywords with local number.
7. Customer Service (Well above the others we've used in the past). 
8. Pricing. 
9. Sending emails through the text service.
10. Having an app. 

There is probably so much more I can say but I'll wrap this up by saying, Clearstream has been much more than just a texting service. It has allowed me as a pastor to be more creative in my messages, communicate better as a church, drive engagement, etc. It really has become a powerful tool. If you are wondering about Clearstream, I can assure you they have been our favorite service!

**What do you dislike about Clearstream?**

The only thing I dislike, and I wouldn't say dislike I would say, could use improvement is the standalone app. while it does allow you to send and schedule messages, I wish it had more administrative options/privileges. there are some things you must do from a desktop that you cannot do in the mobile app.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream solves the problem of communication within the church. I'm sure many have been working in a church and have heard someone say, "I didn't know that was happening." Well, now people can text a keyword and get a text back showing what's happening for the month. We also can push out as much as we want about upcoming events, details, etc.

It also helped us solve a problem of helping walk several people through a devotional or time of fasting. Each day we were able to send out an encouraging text, with the bible devotion, and a link to a message or whatever other resource we wanted to add.

  ### 16. Great mobile app and Planning Center integrated messaging

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nate C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about Clearstream?**

Clearstream is a well polished experience. I hardly ever have any issues. We are particularly fond of the video message feature.

**What do you dislike about Clearstream?**

Message history sometimes lacks context as to what someone is replying to. Video links aren't tracked yet, so we can't tell how often a video is watched. The mobile app is lacking some features of the web app such as ability to see incoming image messages.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream helps us better connect with visitors and helps us communicate better about events. We are also using it to send Happy Birthday and Happy Anniversary video messages to our members.

  ### 17. Fantastic Texting Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Clearstream?**

This program is intuitive and easy to use. The people behind the scense building & improving this platform do an amazing job responding to suggested bug fixes, feature improvements, and more. Whenever I run into a problem, their customer service team is there to help resolve the issue. Couldn't be happier using this platform!

**What do you dislike about Clearstream?**

Including many of the added features (such as videos, pictures, even emojis) cost extra credits. This can eat up your monthly allowance if you're not careful. Because we're on a tighter budget, we don't use too many of the extra features.

**What problems is Clearstream solving and how is that benefiting you?**

When we first started using Clearstream, we needed a simple, easy method to communicate with our people at church regarding important updates. Specifically, we will sometimes experience the need to cancel services due to inclement weather. Before Clearstream we were having to call individuals and/or email, but that method was not proving to be sustainable as our church grew. Clearstream has been a major help to quickly and clearly communicating with our congregation on important matters of all kinds.

  ### 18. Grateful for this option!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about Clearstream?**

What I love most about Clearstream is how easy it is to use. We have a team of 6-8 using the texting feature for different reasons and for different groups within our organization. Despite us having different communication styles and different ways of learning, we all find Clearstream easy to understand and navigate.

**What do you dislike about Clearstream?**

The things I disliked in the beginning about the Clearstream product are being updated and reviewed all the time. Video and links are so much easier/smoother now than they were when we started out. I love the ease of connectivity between Planning Center and Clearstream - however I do find it a little annoying that a primary contact in Planning Center isn't prioritized by Clearstream with regard to names in the system. For example, a parent lists their mobile number for themselves and their minor children and Clearstream says we are receiving a text from that minor child rather than the adult. Small stuff in the grand scheme of things.

**What problems is Clearstream solving and how is that benefiting you?**

Communication is key when one lives and ministers in a hurricane prone state. We have utilized Clearstream multiple times for emergency closures and rescheduling info. 
We also have a commitment-phobic church body. Clearstream has helped us get people registered for events before the deadlines.

**Official Response from Abbey Senesi:**

> Thanks for your feedback, Christina! We really appreciate you sharing your thoughts on our Planning Center Integration. In regards to Planning Center phone numbers, each subscriber in Clearstream is identified by their phone number. If several people have the same number listed in Planning Center, we'll only sync one of them into Clearstream. If you need something like a primary contact number for a child, make sure it's placed in the "Other" field in Planning Center (we don't pull numbers in this field) to ensure their name doesn't get synced with their parent's phone number. Here's the order of how we prioritize which profile to sync if the number is listed in multiple profiles:

Adult w/ mobile number. If there are multiple, we pull the most recent.
Child w/ mobile number.
Adult w/ matching number (home or work field).
Child w/ matching number (home or work field).

We're happy to jump on a video call or talk in chat to walk through any questions you have. :)

  ### 19. Best communication platform right here.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy Y. | Operations Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Clearstream?**

The user interface of the platform and the ease of use are the best. Getting everything set up and using the system as well as the accessibility enhance the overall experience. We were able to integrate it easily with planning center. 
The customer support responsiveness and helpfulness of the customer support team are amazing. Pricing and Value for Money provide a good value for the features and services offered. We use this service daily to communicate with our church members

**What do you dislike about Clearstream?**

I wish you could add better and more custom workflows.

**What problems is Clearstream solving and how is that benefiting you?**

We are able to quickly and easily communicate with our members and first-time guests. As well as gather more info from our users

  ### 20. Clearstream just keeps getting better

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Clearstream?**

The service is simple to use either on the phone app and the website. Integration with other services like our email service is a nice feature that helps keep all our subsciber lists managable.

**What do you dislike about Clearstream?**

Unfortunately, you still can't add messagesto socials from the phone app. This would be a very nice feature for those on the go.

**Recommendations to others considering Clearstream:**

After comparing other services, you can't beat Clearstream.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream makes it so easy to communicate with my entire congregation with a simple text message. There is no reason for anyone to miss any information.

  ### 21. Clearstream has been a game changer for communications with everyone in our ministry!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeramy  B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Clearstream?**

Being able to send group text out and receive individual responses all from a computer! Ease of use and scheduling is a bonus as well.

**What do you dislike about Clearstream?**

The cost is th eonly downside to the service. Wish it was a little cheaper but at the end of the day it makes communication easier and I don't know of a better option.

**What problems is Clearstream solving and how is that benefiting you?**

Always had issues sending parents and my team email about our youth minsitry as the response rate was really low. This has improved sig ups for event and made it easier to communicate with everyone.

  ### 22. Fast to learn, easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brittany  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about Clearstream?**

Integration with Planning Center. There are lots of different options for formatting your text. The email option is great, too!

**What do you dislike about Clearstream?**

I wish you could hyperlink a word so it wouldn't take up as many characters.

**What problems is Clearstream solving and how is that benefiting you?**

Quick communication. That we know people receive.

  ### 23. Good stuff!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gerddy O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Clearstream?**

It is easy to use and I really like being able to see all of the analytics.
I love the ability to create separate recepient lists and also being able to send out different forms of media.

**What do you dislike about Clearstream?**

Limitations on length of messages (character count). I also wonder if there could be a new capability to be able to edit/delete messages after being sent.

**What problems is Clearstream solving and how is that benefiting you?**

Church communications overall. Reminders and announcements for things happening soon - especially for private events or ones that aren't for the whole church body.

  ### 24. Incredible Resource for our Nonprofit Organization!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah G. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Clearstream?**

Clearstream is so simple to use! It has increased our revenue as an organization becuase we are able to stay in better communication with our community!

**What do you dislike about Clearstream?**

I wish that Clearstream offered an option for text workflows to continue on and have people added to a workflow after it had already started.

**What problems is Clearstream solving and how is that benefiting you?**

We used to lose our members becuase they didn't check their email often. Therefore, they would miss meetings, gatherings, events and more. Now, Clearstream helps us stay in touch with our memebrs and serve them better!

  ### 25. Excellent texting service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Clearstream?**

The integration with our church management software makes our job of curating accurate lists to send to easy and efficient. Much better than other texting sofware companies we have used.

**What do you dislike about Clearstream?**

If I had to choose something it would be that the integration is sometimes difficult to access. It takes several times doing it to learn how to add new lists to sync daily. If the integration could be triggered from the Planning Center end like MailChimp is that would be AMAZING!

**What problems is Clearstream solving and how is that benefiting you?**

We had a problem with church management software integration but they solved that. They are constantly evaluating and evolving, such as with bringing about video texting, and all of the updates and improvements they have made to it already!

  ### 26. Thankful for a streamlined way to communicate with our church family

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacque M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Clearstream?**

I love the Planning Center integration! It's so great to be able to use this to reach our church mid-week in a way more casual than email.

**What do you dislike about Clearstream?**

Honestly, not much. If anything is too hard to figure out their sales team is amazing.

**What problems is Clearstream solving and how is that benefiting you?**

It allows us to communicate with our church mid-week in a more casual way. It really bennefits our "younger" ministries like College and Students.

  ### 27. ECIN FCA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Clearstream?**

It is user friendly and when I have trouble getting my file to convert to CSV it gives me an example file to follow.
It reaches all the students we are texting.  Easy to add a picture.
We use it often for a big events, like Fields of Faith, and Camps.

**What do you dislike about Clearstream?**

There really isn't anything that I don't like about it.  If there was 1 thing it would be getting my spreadsheet of numbers to match the .csv file.

**What problems is Clearstream solving and how is that benefiting you?**

Reaching students in 17 counties across Indiana to let them know about different events that are going on in our area.

  ### 28. Highly Recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bethany A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Clearstream?**

Clear stream supports us in being able to effectivly communicate with our congregation. We utalize it for sending in prayer requests, key words for events and parents being able to stay connected while they're kids are away at church events, connection cards, etc. Clearstream is excellent with they're updates and the way they communicate those changes is super streamlined and crystal clear.

**What do you dislike about Clearstream?**

There really isn't anything negative that i've found so far

**What problems is Clearstream solving and how is that benefiting you?**

Better communication with our congregation

  ### 29. Texting Made Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jake R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Clearstream?**

I love that with Clearstrean folks can opt in and you have a record of it.

**What do you dislike about Clearstream?**

Keywords can be taken already with the shirt code.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream provides an easy action for our folks to join in.

  ### 30. LOVE this program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about Clearstream?**

We have used it for about 3 years with our church. It is affordable and easily interacts with out church database

**What do you dislike about Clearstream?**

Honestly, we haven't really had many issues. It has been fantastic to use.

**What problems is Clearstream solving and how is that benefiting you?**

People don't read emails or look at social media. Clearstream provides the BEST method for us to communicate across our church ministries.

  ### 31. Clearstream makes communicating to and with our folks a dream

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Clearstream?**

The ability to not only connect to people exactly where they are and have an extradordinarily high read rate, Clearstream allows us to get responses from folks.

**What do you dislike about Clearstream?**

The interface has a ton of features, which can be a little overwhelming/has a decent learning curve.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream allows us to communicate quickly and directly with people in a medium that they are sure to read (versus email or other kind of message that gets lost easily).

  ### 32. Perfect for our mid-sized church

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angie L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about Clearstream?**

I love being able to text people without everyone who visits the church having my personal phone number. I appreciate the ability to be able to choose to use a short or long code to send a text.

**What do you dislike about Clearstream?**

It is tedious to enter new people individually. I'm not sure what could be done about that, but it's my least favorite thing about it.

**What problems is Clearstream solving and how is that benefiting you?**

Keeping in touch with our people in relevant groups as well as individually. It's also great for texting visitors, which is much more effective than emailing them.

**Official Response from Lizzie Reese:**

> Hey Angie, 

Thank you for sharing this feedback with our team! We're glad Clearstream has been helpful for your church communication. I wanted to let you know that you can add subscribers in bulk in a few different ways: you can import a CSV file, integrate with a church management software, or even use signup forms. Here's a little more info on how you can do this: https://help.clearstream.io/en/articles/6319661-how-can-i-add-contacts-to-my-account. 

If you have any questions at all, please let us know. We definitely want to honor your time by helping you enter new contacts more efficiently. 
Thank you again for sharing your feedback! :) 

  ### 33. Great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about Clearstream?**

We find the people we are connected to best respond to text messages. Clear stream is our go to choice to make that happen! Easy to text, and easy to get responses. Along with the ability to integrate with other software suites we use and it's a winning combination!

**What do you dislike about Clearstream?**

Two things I need clear stream to fix. First, I am always switching to "load desktop version" when I need to do something on the fly because the mobile experience is a bit lacking.
Second, how texts come in when someone replies to our marketing messages. They come in horribly chopped up segments and NOT in order! Sometimes I can't even make out what someone is saying.

**What problems is Clearstream solving and how is that benefiting you?**

I find more people read text messages than check their emails. So to get information out quickly that people will both read, and more will respond to, clear stream makes it happen.

  ### 34. Clearstream has been very useful in communicating via texts for our ministry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Clearstream?**

Clearstream has integration with CCB, which is a a people management software we use, and all the different types of groupings we have in CCB, have been integrated to Clearstream well. The integration is necessary for us. With options to send digital media files, it makes our texts more dynamic than just simple text.

**What do you dislike about Clearstream?**

This isn't a deal breaker but hopefully Clearstream will alow for .gif files to be used. For certain groups we have and are trying to reach (like youth groups), it will be more appealing. But it is more an "accesorry", rather than a necessary function.

**What problems is Clearstream solving and how is that benefiting you?**

Massive texts and the availability of integration with other Apps have been necessary and useful for us because we need to send Texts to different groups. Also, it syncs with other apps everyday which allows us the assurance that if we forget to manually sync our apps, Clearstream does that nonetheless.

**Official Response from Lizzie Reese:**

> Thank you for sharing this feedback with our team! We really appreciate you sharing your ideas on how Clearstream can become better, specifically regarding using .gif files. Please feel free to share any other feedback you have in the future! :) 

  ### 35. Easy + Effective way to communicate to the church

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sterling S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2023

**What do you like best about Clearstream?**

Clearstream provides a super easy way to send communication out, knowing that everyone on the subscriber list will receive it. I love the simplicity of pointing our people toward a keyword and then building out menus/options using auto responses.

**What do you dislike about Clearstream?**

While the flexibility and quick response is nice, a small organization like Clearstream is regularly changing their product requiring some measure of continued learning curve. Overall, this has pros and cons so it's hard to say that it's truly a dislike.

**What problems is Clearstream solving and how is that benefiting you?**

Previous church-wide communication was done via email, but that had a sub-50% open rate. Using text communication provides a much more effective method for getting messages in front of people. Their workflows also allow for super easy automated interaction with subscribers!

  ### 36. New video feature is sweet

**Rating:** 4.0/5.0 stars

**Reviewed by:** TJ H. | Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Clearstream?**

It is compatible with PC and easy to make groups.

**What do you dislike about Clearstream?**

Keywords are limited based upon others using same short number and automation is little more complicated than I would like.

**What problems is Clearstream solving and how is that benefiting you?**

We were able to get out churchwide announcements faster, able to make connections quicker with first time guests, and helps for getting people mobilized quick for Emergencies.

  ### 37. Excellent SMS/MMS solutions for churches

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josiah W. | Director of Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Clearstream?**

Clearstream makes it incredibly easy to send text messages and emails to lists in our ChMS (Planning Center). They also have advanced tools like branching, workflows, and surveys. The UI is clean, the app is great, and sub-accounts make organization easy.

**What do you dislike about Clearstream?**

There really isn't much downside. It's becoming a crucial part of our workflow and communication strategy at this point. Maybe a way to disable a keyword temporarily, and not have it count against the tally of keywords.

**What problems is Clearstream solving and how is that benefiting you?**

It allows for quick and easy communication to our whole congregation, or specific targeted groups that are quickly synced via the Planning Center integration.

  ### 38. Easy to operate system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily H. | Senior Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Clearstream?**

We've been using Clearstream for several years now, and we love the easy-to-use interface to get campaigns set up. If we ever have an issue, the chat support agents are super helpful and quick to respond.

**What do you dislike about Clearstream?**

I can't think of any downsides that we have experienced. We have been able to get quick support on any issues we have had in the past in a super quick turnaround time.

**What problems is Clearstream solving and how is that benefiting you?**

So we actually do not use Clearstream for church management as we were using the platform before it pivoted to focus on church management. We are a beverage distributor using Clearstream to manage text to win giveaways for our products and in-store activation.

  ### 39. A big upgrade in text communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shanae Z. | Systems Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2023

**What do you like best about Clearstream?**

The interface of Clearstream is very intuitive. It's my job to train new employees on our systems and Clearstream has been the easiest for new employees to understand.

**What do you dislike about Clearstream?**

We hit the max of 10 subaccounts and have had to start sharing subaccounts between departments. While every employee needing access has their own login, tracking usage between departments is more challenging withing a shared subaccount.

**What problems is Clearstream solving and how is that benefiting you?**

It has solved the issue of lost unsubscribes, which the previous texting platform we used had major problems with. Legally, we can't text someone after they unsubscribe. Now that we've switched over to Clearstream, we don't have to worry about tracking unsubscribes in case the system loses them with new subscriber import groups.

  ### 40. Clearstream Texting Service is a Great Option for your Needs!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Clearstream?**

Very user friendly - easy to navigate and figure out how to use! Additionally, the preview features before sending out a text are incredibly helpful to see how it will show to your intended audience.

**What do you dislike about Clearstream?**

There is not much that I haven't liked about clearstream. We probably don't use it as much as some companies do, so I can't speak much to this area.

**What problems is Clearstream solving and how is that benefiting you?**

Being able to send out our weekly newsletter to our Church body, additionally, allowing people to text in prayer requests and other information to get them involved.

  ### 41. Excellent Texting Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** William G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Clearstream?**

Clearstream hs been an invaluable communication tool for our church. It is simple to use and schedule texts for our people. I highly recommend and enjoy this service.

**What do you dislike about Clearstream?**

Clearstream while being fairly intuitive does at times have a bit of a learning curve. Some tutorials would be helpful

**What problems is Clearstream solving and how is that benefiting you?**

Communication to our people!

**Official Response from Lizzie Reese:**

> Thanks for taking the time to review us, William! If you're ever wanting more info on how to use Clearstream, we're happy to jump on a call or video call to walk through each feature and answer any questions you have. :) 
Thank you again for sharing your feedback, we really appreciate it! 

  ### 42. Love Clearstream

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alyssa G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about Clearstream?**

It is simple to use and has so many different features for texting. It's exactly what we need!

**What do you dislike about Clearstream?**

Sometimes I forget to check the website to see if we have received any texts and I don't get notified.

**What problems is Clearstream solving and how is that benefiting you?**

We want to text from our church line, so Clearstream was the perfect way to reach out to our church body without using our personal cell phones.

**Official Response from Lizzie Reese:**

> Thank you so much for taking the time to review us, Alyssa! We're so glad Clearstream has been helpful for you and easy to use overall. Regarding notifications, you can enable email or push notifications directly to your phone through Settings in your account. 

Please let us know if there's anything else we can help with! :) 

  ### 43. Great Tool for Connecting People

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael D. | Executive Pastor, Discipleship & Strategy , Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Clearstream?**

When we wanted to incorporate texting into our church visitor integration processes, we chose Clearstream. We are glad we did! The ability to make unlimited lists, the versatility of having 5-digit and 10-digit phone numbers, and the keyword options make Clearstream an easy tool to incorporate into our team workflows. Key pluses include the ability to use emojis and text messages in Spanish.

**What do you dislike about Clearstream?**

The price point could be more affordable for mid-size churches. It would be great if notifications could be sent to multiple email addresses.

**What problems is Clearstream solving and how is that benefiting you?**

Reaching out to newcomers and reminding engaged congregants about key church events.

  ### 44. Clearstream has been helpful in communicating information and events to a wide group of people.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about Clearstream?**

I appreciate the use of keywords to help categorize the groups of people we are reaching and meeting their needs.

**What do you dislike about Clearstream?**

I don't find the user interface to be the most simplistic and helpful.

**What problems is Clearstream solving and how is that benefiting you?**

Clearstream helps me communicate with parents and students about upcoming church events and reminders for ministries that they are a part of.

  ### 45. Clearstream has been easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Clearstream?**

The layout of clearstream makes it easy to construct all of our texting needs. The mockup of what your text looks like is also a slick feature.

**What do you dislike about Clearstream?**

The limits of how many credits special texts cost.

**What problems is Clearstream solving and how is that benefiting you?**

It helps get direct access to our church

  ### 46. Pleased with Clearstream. The functions are efficient and easy to navigate.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alyssa P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about Clearstream?**

Integrations into Planning Center and collections of data.

**What do you dislike about Clearstream?**

The cost per amount of credits needed to utilize consistent communications.

**What problems is Clearstream solving and how is that benefiting you?**

Communications to congregation.

  ### 47. Great app!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Clearstream?**

Great app! Works well and links to our church management software for sending to a targeted audience.

**What do you dislike about Clearstream?**

I enjoy the service and all the features, if I had anything negative to say it would be the cost.

**What problems is Clearstream solving and how is that benefiting you?**

Helping us get out urgent messages to our church family as well as scheduling messages to targeted audiences.

  ### 48. Clearstream SMS | Great Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chanice O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about Clearstream?**

I love that Clearstream can integrate with our other systems such as Planning Center, Bit.ly, and Mailchimp. With these integrations we can set up automations across platforms.

**What do you dislike about Clearstream?**

Clearstream is a great platform and at this time we do not have any dislikes.

**What problems is Clearstream solving and how is that benefiting you?**

They help us connect with our ministry members and integrate different lists from planning center. This allows us to provide effective and necessary communication to all parties.

  ### 49. It just works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Clearstream?**

It's straight forward and integrates well with Planning Center!

**What do you dislike about Clearstream?**

Cost... For what it is, surely cost could be less.

**What problems is Clearstream solving and how is that benefiting you?**

Cost... As we move into an mobile app with push notifications, we will use clearstream less.

  ### 50. Exactly what we need!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brice F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about Clearstream?**

Ease of use. Integrations with Planning Center.

**What do you dislike about Clearstream?**

It's a little pricey. Could be more user friendly.

**What problems is Clearstream solving and how is that benefiting you?**

It helps us communicate with th whole church.


## Clearstream Discussions
  - [Emergency Texting](https://www.g2.com/discussions/emergency-texting) - 1 comment, 1 upvote

- [View Clearstream pricing details and edition comparison](https://www.g2.com/products/clearstream/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+20%3A43%3A37+-0500&secure%5Bsession_id%5D=dc3ffa0c-497f-4a89-8e1a-5036b1d4c772&secure%5Btoken%5D=06707ebb7ec91a1c4d9ad659208c51b8d082874d30c9731a69aa722e4ea4ce96&format=llm_user)
## Clearstream Integrations
  - [Breeze ChMS](https://www.g2.com/products/yourgiving-inc-breeze-chms/reviews)
  - [Planning Center Church Center](https://www.g2.com/products/planning-center-church-center/reviews)
  - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Clearstream Features
**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Platform Basics**
- Membership Tracking
- Congregation Communication

**Platform Additional Functionality**
- People Management Specific Tools

**Agentic AI - Church Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**SMS Platform**
- Reporting
- Automation
- Text-to-Landline
- Short Codes
- API Integration

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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