DialMyCalls Reviews & Product Details

I appreciate DialMyCalls for its cost-effectiveness and the ability to handle essential tasks in political text messaging campaigns such as text blasts, person to person (two-way texts), and voice broadcasts. The platform stands out for being very easy to set up and incredibly easy to use, which is crucial for efficient campaign management. The pricing structure is a great value for the features offered. I find the two-way text messaging capability particularly necessary and valuable for my campaigns. Additionally, uploading CSV files or creating new numbers on the platform is super easy, which streamlines the workflow significantly. Review collected by and hosted on G2.com.

I find the amount of credits for the two-way text function to be insufficient. It feels a bit limited in this area, which hampers the overall usage experience. Review collected by and hosted on G2.com.

DialMyCalls is easy to use. I am the Administrator for my company (an electric utility), and I am also a regular User. We use DialMyCalls to inform customers of planned power outages that occur when we need to do system maintenance and improvements - which is very frequent in the summer months. What I like:

- Onboarding employees is easy. It's simple to setup a new user and explain the system.

- I really appreciate that you can make recordings from your phone, on the fly if the situation is emergent.

- The user interface is really easy to understand/operate and if there's something you can't figure out, the live chat has ALWAYS answered my questions and gotten whatever question I had answered or issue I had resolved. DialMyCalls Customer Service is just speedy, top notch and awesome (which is much appreciated in a busy work day).

- If an issue does arise, I already know it can and will be taken care of within minutes with livechat.

- My company's Customer Service team really likes it when I can share a quick screenshot of the call results before the report is ready as well.

- I like that the call results pie chart is generated without even having to generate a report. Review collected by and hosted on G2.com.

There are two things I dislike and both have to do with importing a list. One is that when you're importing a list that has a lot of columns, even if you aren't going to use data from all the columns, you have to delete some of the columns, resave your spreadsheet and then import it. If you don't, and it has too many columns, it won't upload at all. The second is that if you have a formula being used to generate the number in a column, DialMyCalls imports the formula, not the number that you see that the formula generated. So you have go in and do a conversion in Excel, resave the spreadsheet and THEN import it. Just makes a lot of extra steps. Review collected by and hosted on G2.com.

I love the mass texting feature of DialMyCalls because it helps more customers know about the deals at my electronics store, which effectively boosts sales. This tool enables me to easily reach a broader customer base with minimal effort, ensuring effective communication and promotion of offers. Additionally, the setup process for DialMyCalls was very easy, which made the initial adoption of this tool seamless and quick, allowing me to focus on leveraging its features to enhance my business operations. Review collected by and hosted on G2.com.

I do not dislike anything about DialMyCalls Review collected by and hosted on G2.com.

I have been using DialMyCalls for about a year to help manage and remind concert attendees of our upcoming events, and I find it very efficient. The platform offers great convenience and automation, allowing me to send out reminders without having to make individual calls. This is particularly beneficial for me as a Southern Gospel concert promoter facing the challenge of reaching out to attendees effectively. I appreciate the AI-generated voice feature, which has been helpful in avoiding confusion among elderly people who might think I am personally calling them, thus eliminating potential misunderstandings. The service is also cost-effective, offering the best value for the price compared to other vendors I had considered. Overall, the convenience and the functionalities provided by DialMyCalls make it a valuable tool for my needs. Review collected by and hosted on G2.com.

The initial setup of DialMyCalls presented a bit of a learning curve. Although it wasn't particularly difficult, it required some adjustment. This could be seen as a minor hurdle for new users who are looking for a more straightforward onboarding experience. Review collected by and hosted on G2.com.

I find DialMyCalls very reliable for personal use, specifically to ensure my mom receives her daily medicine reminder through automatic calls. Its setup was relatively straightforward, making it easy for me to get started quickly. I particularly appreciate the recurring phone call feature, which efficiently fulfills the need for daily reminders. Additionally, their customer support is excellent; it was a significant relief after switching from another vendor where support was lacking. Their support team is responsive, providing great service, which makes my overall experience with DialMyCalls feel seamless and satisfying. I rate it a perfect 10 because the service is not only dependable, but the consistent support adds real value to my overall satisfaction. Review collected by and hosted on G2.com.

I encountered some difficulty setting up recurring calls with DialMyCalls, especially on a pay-per-use plan. The process required manual intervention on their part to enable automatic billing, which could be streamlined to enhance user experience. Additionally, the terminology used, such as 'broadcast' instead of 'calling,' was slightly confusing initially but became easier to adapt to over time. Review collected by and hosted on G2.com.

Dial My Calls has been a game-changer for me—twice. I first discovered the platform 7+ years ago and was able to reach over 8,000 parents and students within days. The analytics and connection reports gave us clear visibility into who we reached and how effectively. Recently, I returned to Dial My Calls to follow up on personal business leads and was pleasantly surprised that the cost per contact per broadcast remains approximately the same as it was years ago. Special shoutout to Chris, my account rep—his launch guidance and ongoing platform support have been outstanding. Reliable results, transparent reporting, and fair pricing. I’ll continue to recommend Dial My Calls to my clients and colleagues without hesitation. Review collected by and hosted on G2.com.

As I am new to the compliance regulations regarding use of 800#'s... the ongoing rejection of my# without being informed of a remedy is frustrating. After 4 failed verification attempts, it would be helpful to have support with determining the "Why" and what I need to do to correct this issue. Review collected by and hosted on G2.com.

From a business perspective, DialMyCalls is a huge time-saver for efficiently reaching customers, staff, or groups with mass voice, text, or email alerts. The platform’s intuitive setup lets us segment contacts, schedule announcements, and automate reminders with just a few clicks. The pricing is transparent and affordable, especially for organizations looking to cut down on manual outreach hours. While the mobile app isn’t perfect and there are some limits on message customization, overall it’s a practical, budget-friendly tool that helps us keep everyone informed and connected without hassle. Review collected by and hosted on G2.com.

The downsides of DialMyCalls are mostly about the mobile app, which can be tricky to use on the go. Contact management is a bit basic—you can’t have duplicate numbers or names in one contact, and reports often just show numbers, not names. Editing messages isn’t super flexible, and Spanish message options could be better. Review collected by and hosted on G2.com.

It actually works as advertised! The support provided to get started greatly simplified the transition from another service provider. The various options for configuring and sending messages meets all of our needs. The app works great; offers lots of options for configuring messages, while not being confusing. Review collected by and hosted on G2.com.

While I have just started using DialMyCalls and have only sent a few messages, I have not had any provblems. Review collected by and hosted on G2.com.

Being able to alert all of or crews with one message. Also being able to see if they answer their phone or not. Review collected by and hosted on G2.com.

Will have to get with customer service but it seems that some people are not getting calls even though their number is selected during a broadcast. If it goes to voicemail it seems it counts it as being answered. Review collected by and hosted on G2.com.

I find the DialMyCalls service incredibly valuable for reminder calls, primarily because it saves me hours of time, which is a huge benefit in managing my daily schedule. I appreciate its easy-to-use website, which is clear and straightforward, making the process of sending calls hassle-free. The efficient call delivery system ensures that my messages reach recipients promptly, enhancing communication effectiveness. Additionally, I am impressed by the low-priced plans offered, which provide great value and are cost-effective for my needs. Review collected by and hosted on G2.com.

I find it challenging to set up an account on DialMyCalls. The current process seems unnecessarily complex, and I would prefer a simpler setup involving just a basic password and confirmation email. Review collected by and hosted on G2.com.