DialMyCalls Reviews & Product Details

The platform’s simplicity is a huge win for us. Having the option to choose a pay-as-you-go model instead of a recurring subscription fits our workflow perfectly, especially since our communication needs aren’t always consistent. Being able to buy credit bundles also makes the service feel accessible and cost-effective for our specific budget. Review collected by and hosted on G2.com.

The lack of a “save and resume” option during broadcast setup is really frustrating. If I get pulled away by another task, I often have to abandon what I’ve done and then start the whole process over from scratch the next day. A draft folder, or any way to pause and pick up where I left off, would make the experience much smoother and significantly improve the overall user experience. Review collected by and hosted on G2.com.

I use DialMyCalls for outreach and coordination for our annual fundraising gala. It has been an essential tool for us to ensure that our community receives timely information directly. I love how it saves our volunteers countless hours of manual dialing, allowing them to focus on follow-up conversations. This tool allows our volunteers to skip the fatigue of manual dialing and focus their energy entirely on meaningful interactions. It has increased our attendance rate by ensuring 100% of our contact list is reached instantly. I also appreciate that DialMyCalls offers a much simpler interface and is more budget-friendly, making it a simple app to use. The initial setup is smooth, and overall, everything is okay. Review collected by and hosted on G2.com.

The initial setup for caller ID verification can be a little rigid. Review collected by and hosted on G2.com.

I couldn’t be happier with DialMyCalls. The pricing structure is incredibly fair at one credit per 30 seconds, which is a huge advantage compared to other services that cap you at 30 seconds total. Our voice messages are typically around 50 seconds long, so having that flexibility makes a real difference for our business.

This platform has been a game changer for reconnecting with our previous year customers for our landscaping and lawn care services. What used to take hours, sometimes even days, of office time and phone calls is now completed in just minutes. The time savings alone make this service invaluable.

The AI voices are also extremely impressive. They sound natural, lifelike, and deliver messages with accuracy and clarity, which helps maintain a professional image when reaching out to customers.

Overall, I am beyond pleased. DialMyCalls has truly become indispensable to our business growth and success. I would absolutely recommend it to anyone looking to streamline their communication and save time. I’m very glad I came across this service. Review collected by and hosted on G2.com.

While the service is extremely efficient, there are a few areas that could be improved. The credit system, although fair, can become a bit difficult to track when running multiple campaigns or longer voice messages. It would be helpful to have more detailed usage insights or forecasting tools to better manage credits and plan outreach without needing to constantly monitor balances.

Additionally, while the AI voices are very impressive, there are occasional moments where tone or inflection could be more customizable to better match a specific brand voice. Having deeper control over pacing, emphasis, or slight personalization options could make messages feel even more tailored. Lastly, integrating more advanced scheduling or automation features, such as follow ups based on customer interaction, would take an already strong platform to the next level. Review collected by and hosted on G2.com.

After years of use, we still use this platform for our automated calls. It is one of the most affordable platforms we've found with the call features we've needed. Even though many steps are required to customize and schedule the calls, it is effective and results are seen. Review collected by and hosted on G2.com.

We recently reached out to support to inquire about Broadcast (call) reports. We are trying to evaluate month-by-month trends in call volume, how many call recipients answered, how many calls were push-to-talk, how many calls went out that month, how many failed, etc. Unfortunately, at this time, you must download an individual broadcast's call report into an Excel document and organize and evaluate the data yourself. We must pull a report one-by-one, broadcast by broadcast, and cannot currently do so with a broader view (i.e., month-to-month, annual, or other span/filter). Review collected by and hosted on G2.com.

I really find DialMyCalls straightforward to use. I can set up a recording, plan a broadcast, and schedule it with ease. As soon as I feel the need to leave a message or notify people of something, I just go to the recording, record it, and then I can select which group of people to notify and when. This makes it possible to take care of things right when I think about them and then not have to worry about it anymore because I know it's going to be done. Also, the initial setup was extremely easy. Review collected by and hosted on G2.com.

So probably the aspect of having to go to the recording to record and then go to broadcast to select that recording. Probably, if I could just go to broadcast and be able to record a live message, then that way and then through that that live recording can be named and organized on the back end. But skipping the need to go to a separate tab to record would probably make things more streamlined. Review collected by and hosted on G2.com.

I find DialMyCalls really easy to use. I also like that you can pay as you go, without needing a subscription, which works well for us because we don't have a consistent need. The pricing format is really great as we can just buy credits and use them when we need them. As a small business, being able to buy a credit bundle makes it accessible for us. It's the first product we've used, and we liked it. Review collected by and hosted on G2.com.

I don't like that when you try to set up a broadcast, there's no save and resume later or at least that I found. I can't just work on it and then get distracted to work on something else and be able to finish it the next day. I wish there was a save and resume later. Review collected by and hosted on G2.com.

The set up with customer service was very easy. They took the stress out of the situation and were with you from start to finish during the setup. The interface is intuitive and easy to use for sending messages. The performance and speed of the system is very rapid. The price per unit is excellent. It connected to our other tools really well. The AI-powered features are very nice. Review collected by and hosted on G2.com.

I have nothing that I would change about the system based on my experience. Review collected by and hosted on G2.com.

I like that DialMyCalls is very easy to set up, and allows us to keep the account active for long periods of time. It's perfect for our use case, where we have about 53 units, or a little under 100 residents, that we need to send text messages to. I appreciate having a system where I can just load up credits and have it stay active for long periods of time, since we use it infrequently. Additionally, setting up the system was extremely easy, as I was able to get a test going within five minutes. Review collected by and hosted on G2.com.

There isn’t anything that I dislike currently Review collected by and hosted on G2.com.

I like the web interface of DialMyCalls because the UX is clean and efficient; I did not have any confusion about where to go to meet my needs. The customer support has been excellent; I had a few questions and the agents were able to answer all of them in a timely manner via live chat. The price is also a major plus for me, especially the Pay as You Go feature, which is excellent and suits my business needs perfectly. No other competitor has this feature. Additionally, the initial setup process was super easy. Review collected by and hosted on G2.com.

The only thing I can think about improving is the WYSIWYG (HTML editor) for text input. There should be options for including non-breaking characters and page break characters. Review collected by and hosted on G2.com.

I really appreciate the contacts and groups you can organize in Dial My Calls. The reporting feature is helpful as well. I also find it useful that you can add users with different permission levels. We currently use this service quarterly, but we plan to start using it monthly. It’s very straightforward for our staff, who enjoy being able to save templates and set up recurring messages. Review collected by and hosted on G2.com.

I would appreciate having access to more reports. We've noticed an issue where some texts are not delivered to recipients, and often there isn't a clear explanation for why this happens. While some reports provide helpful information, others make it difficult to determine the reason for non-delivery. Additionally, it would be much more convenient if we could preview reports directly on the screen instead of having to generate and download them each time. Review collected by and hosted on G2.com.