--- title: DialMyCalls Reviews meta_title: 'DialMyCalls Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 984 reviews by the users' company size, role or industry to find out how DialMyCalls works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 984 scale: '5' date_modified: '2026-06-26' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # DialMyCalls Reviews **Vendor:** OnTimeTelecom **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 984 ## About DialMyCalls DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes. ## DialMyCalls Pros & Cons **What users like:** - Users find DialMyCalls to have a **user-friendly interface** , allowing for efficient communication with simple broadcast options. (141 reviews) - Users value the **excellent customer support** provided by DialMyCalls, quickly resolving issues and enhancing the overall experience. (72 reviews) - Users find the **easy setup** of DialMyCalls incredibly efficient, simplifying contact with customers and enhancing communication. (60 reviews) - Users find DialMyCalls to be **very easy to use** , enhancing communication during emergencies with intuitive features. (59 reviews) - Users love the **affordability** of DialMyCalls, providing extensive features without exceeding budget constraints. (47 reviews) - Helpful (47 reviews) - Setup Ease (46 reviews) - Communication (43 reviews) - Users love the **ease of text messaging** with DialMyCalls, enabling quick and efficient communication with customers. (43 reviews) - User-Friendly (38 reviews) **What users dislike:** - Users experience **messaging issues** with non-delivery of texts, complicating their communication efforts and needing clearer reports. (19 reviews) - Users experience a **steep learning curve** during setup, requiring extra assistance to navigate the initial process. (17 reviews) - Users note the service is **expensive** , suggesting that lower pricing or credits would improve the overall experience. (16 reviews) - Users find the **complex interface** of DialMyCalls confusing, complicating the management and execution of tasks. (13 reviews) - Users often face **notification issues** with DialMyCalls, finding the process cumbersome and lacking adequate support for resolutions. (13 reviews) - Phone Number Issues (12 reviews) - Number Issues (11 reviews) - Users find the **credit issues** with DialMyCalls frustrating, as they disrupt messaging and require additional purchases. (10 reviews) - Users find the **limited texting features** to hinder timely outreach and affect overall user experience negatively. (10 reviews) - Missing Features (10 reviews) ## DialMyCalls Reviews ### 1. Simple, Flexible Pay-As-You-Go Messaging That Fits Our Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Jude H. | Operations Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about DialMyCalls?** The platform’s simplicity is a huge win for us. Having the option to choose a pay-as-you-go model instead of a recurring subscription fits our workflow perfectly, especially since our communication needs aren’t always consistent. Being able to buy credit bundles also makes the service feel accessible and cost-effective for our specific budget. **What do you dislike about DialMyCalls?** The lack of a “save and resume” option during broadcast setup is really frustrating. If I get pulled away by another task, I often have to abandon what I’ve done and then start the whole process over from scratch the next day. A draft folder, or any way to pause and pick up where I left off, would make the experience much smoother and significantly improve the overall user experience. **What problems is DialMyCalls solving and how is that benefiting you?** It helps us reach our audience through multiple channels instead of relying only on emails, which often go unread. By adding voice and text touchpoints, we’ve noticed a clear increase in engagement. Overall, it’s a reliable way to make sure our messages are actually seen or heard, and that they reach people in a timely manner. ### 2. Efficient and Cost-Effective Community Outreach Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sean L. | IT Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about DialMyCalls?** I use DialMyCalls for outreach and coordination for our annual fundraising gala. It has been an essential tool for us to ensure that our community receives timely information directly. I love how it saves our volunteers countless hours of manual dialing, allowing them to focus on follow-up conversations. This tool allows our volunteers to skip the fatigue of manual dialing and focus their energy entirely on meaningful interactions. It has increased our attendance rate by ensuring 100% of our contact list is reached instantly. I also appreciate that DialMyCalls offers a much simpler interface and is more budget-friendly, making it a simple app to use. The initial setup is smooth, and overall, everything is okay. **What do you dislike about DialMyCalls?** The initial setup for caller ID verification can be a little rigid. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls is essential for ensuring our community receives timely information, saving volunteers from manual dialing fatigue and focusing on follow-ups. It increased attendance rates by reaching 100% of our contacts instantly. ### 3. DialMyCalls Streamlined Our Outreach and Saved Hours of Time **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about DialMyCalls?** I couldn’t be happier with DialMyCalls. The pricing structure is incredibly fair at one credit per 30 seconds, which is a huge advantage compared to other services that cap you at 30 seconds total. Our voice messages are typically around 50 seconds long, so having that flexibility makes a real difference for our business. This platform has been a game changer for reconnecting with our previous year customers for our landscaping and lawn care services. What used to take hours, sometimes even days, of office time and phone calls is now completed in just minutes. The time savings alone make this service invaluable. The AI voices are also extremely impressive. They sound natural, lifelike, and deliver messages with accuracy and clarity, which helps maintain a professional image when reaching out to customers. Overall, I am beyond pleased. DialMyCalls has truly become indispensable to our business growth and success. I would absolutely recommend it to anyone looking to streamline their communication and save time. I’m very glad I came across this service. **What do you dislike about DialMyCalls?** While the service is extremely efficient, there are a few areas that could be improved. The credit system, although fair, can become a bit difficult to track when running multiple campaigns or longer voice messages. It would be helpful to have more detailed usage insights or forecasting tools to better manage credits and plan outreach without needing to constantly monitor balances. Additionally, while the AI voices are very impressive, there are occasional moments where tone or inflection could be more customizable to better match a specific brand voice. Having deeper control over pacing, emphasis, or slight personalization options could make messages feel even more tailored. Lastly, integrating more advanced scheduling or automation features, such as follow ups based on customer interaction, would take an already strong platform to the next level. **What problems is DialMyCalls solving and how is that benefiting you?** Before using this service, reaching out to past customers was a time consuming and repetitive process that required hours on the phone or days of office work. Following up consistently was difficult, which meant missed opportunities to reconnect, reschedule services, and keep our business top of mind. Managing that level of communication manually simply was not efficient, especially during busy parts of the season. DialMyCalls solves that problem by turning what used to be a slow, manual task into a fast, streamlined process. I can send out voice blasts to my entire customer base in minutes, delivering clear, professional messages without sacrificing quality. It allows me to stay consistent with outreach, bring back previous customers, and focus more on running and growing the business instead of being tied to the phone. ### 4. Robust, Customizable Tool = Increased Efficiency. Limited Summarized Reporting **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah M. | Partner Care Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about DialMyCalls?** After years of use, we still use this platform for our automated calls. It is one of the most affordable platforms we've found with the call features we've needed. Even though many steps are required to customize and schedule the calls, it is effective and results are seen. **What do you dislike about DialMyCalls?** We recently reached out to support to inquire about Broadcast (call) reports. We are trying to evaluate month-by-month trends in call volume, how many call recipients answered, how many calls were push-to-talk, how many calls went out that month, how many failed, etc. Unfortunately, at this time, you must download an individual broadcast's call report into an Excel document and organize and evaluate the data yourself. We must pull a report one-by-one, broadcast by broadcast, and cannot currently do so with a broader view (i.e., month-to-month, annual, or other span/filter). **What problems is DialMyCalls solving and how is that benefiting you?** Previously, our team was manually calling individuals to inform them that their partnership gifts did not go through. This was very time-consuming, and most of the calls went to voicemail. After implementing DialMyCalls for automating these calls, partners are notified more quickly, they receive a detailed voicemail or they can connect with our team immediately to update their giving. This has increased our team's efficiency and increased our ability to engage in personal calls with those who prefer to call in. ### 5. Fast Setup and a Flexible Credit System That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Gloria P. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about DialMyCalls?** The setup process is impressively fast, and I was able to get a test broadcast up and running in under five minutes. For a small-scale operation managing around 100 residents, the credit-based system feels ideal, since it remains active even through long stretches of inactivity. **What do you dislike about DialMyCalls?** Honestly, I haven’t run into any major issues or drawbacks while using the platform so far. It reliably handles the specific tasks we need it for, without bugs or unnecessary complications. **What problems is DialMyCalls solving and how is that benefiting you?** It solves the massive headache of having to contact every resident individually during urgent situations, like utility failures or gas leaks. Being able to send a notification blast to 90+ numbers at the same time means everyone is informed within seconds. ### 6. Effortless Notifications for Our Church Events **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about DialMyCalls?** I really find DialMyCalls straightforward to use. I can set up a recording, plan a broadcast, and schedule it with ease. As soon as I feel the need to leave a message or notify people of something, I just go to the recording, record it, and then I can select which group of people to notify and when. This makes it possible to take care of things right when I think about them and then not have to worry about it anymore because I know it's going to be done. Also, the initial setup was extremely easy. **What do you dislike about DialMyCalls?** So probably the aspect of having to go to the recording to record and then go to broadcast to select that recording. Probably, if I could just go to broadcast and be able to record a live message, then that way and then through that that live recording can be named and organized on the back end. But skipping the need to go to a separate tab to record would probably make things more streamlined. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to easily reach all our church members for events or cancellations, without calling each person. It lets me leave voice messages, ensuring everyone is notified, even those without text messaging. ### 7. Cost-Effective and User-Friendly Communication Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about DialMyCalls?** I really appreciate how user-friendly DialMyCalls is and the group aspect where I can have different categories for people I want to send messages to. It's awesome to be able to communicate with different groups, like foster parents, staff, and community partners, rather than sending one bulk message to everyone. Also, when I researched other options, I found DialMyCalls to be by far the most cost-effective on the market. It's a great resource for us, being much more affordable than other things out there. Getting started was very user-friendly, thanks to our representative, Sarah. **What do you dislike about DialMyCalls?** na **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for texting and voice messages. It's user-friendly, affordable, and lets us categorize groups for tailored communication. This is ideal for our nonprofit to send cost-effective, relevant messages to foster parents, staff, and community partners. ### 8. Excellent Time-Saver with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about DialMyCalls?** I find DialMyCalls to be an excellent platform with outstanding customer service. It's easy to use and very reliable. I love how it saves my agency a tremendous amount of time by allowing us to reach a large group of talent quickly and efficiently, instead of contacting them one by one. The support team is always helpful and responsive, which I really appreciate. This feature of reaching dozens of talents at once was precisely the reason my agency chose to use DialMyCalls, and it's been priceless in terms of time-saving. **What do you dislike about DialMyCalls?** I wish I could text the talent from the same number that's verified by the company. When talents can't take the call and receive a text from an unknown number, they often don't open or respond, which is frustrating. This issue causes me to not see responses or text messages, wasting my time. It would be great if this could be fixed so I don't have to consider moving to another service. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to quickly and efficiently reach large groups of talent, saving my agency a tremendous amount of time. ### 9. Simple, Intuitive, but Needs More Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about DialMyCalls?** I love that DialMyCalls is pay-as-you-go. I feel like I can use it when needed, and I'm not stuck into a particular plan. I also just love how easy it is to set up a broadcast. It's very simple, very intuitive. **What do you dislike about DialMyCalls?** Yeah. I don't like how, when you start a broadcast, you can't save and continue later. You have to restart. Each time. It'd be nice if you could do half of it and then if you're missing some information, go and grab that and then finish the rest later without having to restart the whole broadcast. Getting the vanity phone number set up was a little bit complicated for us, as well. We're a remote office. So we don't necessarily want to use our personal numbers or home addresses. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls provides another medium to contact our constituents, ensuring messages don't get lost as emails can. It offers a more personal touch for event reminders and holiday messages. ### 10. Transforms Communication with Speed and Clarity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about DialMyCalls?** I like how quickly DialMyCalls calls people and the clarity of the recordings, which ensures that people don't struggle to hear the messages. I appreciate that it allows us to use our church's phone number for calling, so if anyone has questions, they can call back and we can answer them live. The customer service is very personable, and I get answers the same day by email, call, or text, which won me over. Switching from our previous service, I found the fast calling with DialMyCalls truly changes the game for me. **What do you dislike about DialMyCalls?** The phone setup could be improved. To make phone calls, you have to record and then set it up, which takes a little bit longer than I'd like. It would be easier on the app to just record and send it out. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to inform large groups quickly, which is great for emergencies. The calls are fast and clear, using our church number, allowing people to call back with questions. ### 11. Intuitive, Fast, and Seamlessly Integrated—Setup Was Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy . | Quality, Safety & Conformance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about DialMyCalls?** The set up with customer service was very easy. They took the stress out of the situation and were with you from start to finish during the setup. The interface is intuitive and easy to use for sending messages. The performance and speed of the system is very rapid. The price per unit is excellent. It connected to our other tools really well. The AI-powered features are very nice. **What do you dislike about DialMyCalls?** I have nothing that I would change about the system based on my experience. **What problems is DialMyCalls solving and how is that benefiting you?** We needed an ability to reach out to staff rapidly during times of emergency notification and alerts. ### 12. Easy, Free Number Registration and Plans That Fit Our Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about DialMyCalls?** DialMyCalls made it easy to register our number to prevent it from being flagged as spam. This part of the process was free whereas other services charge a fee. The plans offered fit our organization well. **What do you dislike about DialMyCalls?** I had issues with the free trial. After signing up for the trial I was only able to send one test message before getting error messages about my number being unregistered or exceeding message limits **What problems is DialMyCalls solving and how is that benefiting you?** We were using group texts to communicate with members and if one member sent a reply everyone in the chat received it we are now able to send alerts and updates to members and if one replies that information only comes back to us ### 13. Streamlined Emergency Alert System **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro Henrique Koeler G. | Student Developer, Office of Vice Chancellor for Research & Graduate Education, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls is very easy to set up, and allows us to keep the account active for long periods of time. It's perfect for our use case, where we have about 53 units, or a little under 100 residents, that we need to send text messages to. I appreciate having a system where I can just load up credits and have it stay active for long periods of time, since we use it infrequently. Additionally, setting up the system was extremely easy, as I was able to get a test going within five minutes. **What do you dislike about DialMyCalls?** There isn’t anything that I dislike currently **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls makes it easy to communicate with residents during emergencies, like gas leaks. It's simple to set up, handles our small scale of about 90 phone numbers efficiently, and allows us to load credits that don't expire quickly. ### 14. Intuitive Interface with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about DialMyCalls?** I like the web interface of DialMyCalls because the UX is clean and efficient; I did not have any confusion about where to go to meet my needs. The customer support has been excellent; I had a few questions and the agents were able to answer all of them in a timely manner via live chat. The price is also a major plus for me, especially the Pay as You Go feature, which is excellent and suits my business needs perfectly. No other competitor has this feature. Additionally, the initial setup process was super easy. **What do you dislike about DialMyCalls?** The only thing I can think about improving is the WYSIWYG (HTML editor) for text input. There should be options for including non-breaking characters and page break characters. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for automated and scheduled SMS and email messages to clients, streamlining my communication with tenants and realtors. ### 15. Love how easy and fast information can be sent out. **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn F. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about DialMyCalls?** I really appreciate the contacts and groups you can organize in Dial My Calls. The reporting feature is helpful as well. I also find it useful that you can add users with different permission levels. We currently use this service quarterly, but we plan to start using it monthly. It’s very straightforward for our staff, who enjoy being able to save templates and set up recurring messages. **What do you dislike about DialMyCalls?** I would appreciate having access to more reports. We've noticed an issue where some texts are not delivered to recipients, and often there isn't a clear explanation for why this happens. While some reports provide helpful information, others make it difficult to determine the reason for non-delivery. Additionally, it would be much more convenient if we could preview reports directly on the screen instead of having to generate and download them each time. **What problems is DialMyCalls solving and how is that benefiting you?** This tool has become essential for us in keeping our staff informed about office closures and distributing critical emergency updates when required. Our initial adoption of it was during the COVID pandemic, and we quickly realized how valuable it was. Lately, we've also started to make use of it for sending meeting reminders to important stakeholders and to send out survey links to the community. ### 16. Versatile Communication Tool with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ron m. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about DialMyCalls?** I like DialMyCalls for its ease of use and the flexibility of having our own local and vanity numbers. Having a local number is very valuable because it allows our customers to text us at our office number, which makes them happy, and if they're happy, we're happy. The competitive pricing was also a significant reason we switched to DialMyCalls. I'm very happy with the tech support team, as they did everything needed to get our numbers ported over despite some initial difficulties. **What do you dislike about DialMyCalls?** I think the interface on the web could be improved a little bit. Not that it's very difficult, but it's not as intuitive as I would like. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to reach customers quickly and confirm appointments. It helps our business by allowing customers to text us, which they prefer, enhancing communication. ### 17. Effortless Setup and Reliable in a Pinch **Rating:** 4.0/5.0 stars **Reviewed by:** Zach B. | Senior Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about DialMyCalls?** It was very easy to set up and learn. Was able to use it in a crisis where my other robocall provider had locked me out of an account over the weekend and was out of the office. **What do you dislike about DialMyCalls?** Emails must be sent with a call or text, and they don't have a customizable title. Due to this, most people thought it was spam and didn't read it. I need to be able to put my organization's name on it at least. When it says "You've got a message," it looks like spam. When it says "Message from Lakeview Baptist Church," it looks more official.I think this is an easy and crucial improvement to the service. It would also be really nice to just send emails as well. It's a desirable feature. I would love it if it's free, but if it was like 1c each to stop spam, that would be fine too. **What problems is DialMyCalls solving and how is that benefiting you?** Was able to set up and get running without hiccups or delays in service. My people were immediately notified when it mattered most and there's not much more you could ask for than that. ### 18. Streamlined Client Communication with DialMyCalls **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Customer Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about DialMyCalls?** I like that you can pre-save the broadcasts, like the recording and the text, so you don't have to repeat the recordings every time. It lets us just record the message once and then schedule a broadcast using these pre-recorded messages. Having the contact list already pre-saved makes it super easy to send out a broadcast within a couple of clicks. Also, the initial setup of DialMyCalls was very easy. **What do you dislike about DialMyCalls?** I haven't looked into the API functionality quite yet, but I want to explore that functionality to see if it exists. And if it does, if we're able to integrate with the other platforms that we use. It could be easier to get your number approved for text messaging, but I understand that that's probably like a legal requirement that you go through that process. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls saves me from having to manually call clients for updates, allowing me to broadcast messages easily. It lets me pre-save broadcasts, schedule them with prerecorded messages, and send them with just a few clicks. ### 19. Efficient Mass Notification but Needs Better Customization **Rating:** 2.5/5.0 stars **Reviewed by:** Trilok C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about DialMyCalls?** I like DialMyCalls for its easy-to-use mass notifications system that lets me quickly send voice, text, and email alerts to large groups in seconds. The detailed broadcast reports are really helpful as they show real-time delivery results and engagement after every message sent. I can track in real-time who received, opened, and responded to each message, giving clear insights into delivery success and audience engagement. **What do you dislike about DialMyCalls?** It has less customization options in message templates and occasional delays in message delivery during high volume sends. Sometimes messages don't get sent when it's used by many of my employees. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for easy mass notifications, automating voice, text, and email alerts. It offers detailed broadcast reports, providing real-time delivery results and engagement insights. **Official Response from Chris Summerville:** > Hello, Trilok, and thank you for your feedback! We would like to get some more insight into your concerns. Would you please reach back out to us, so we could assist you further? Either here on G2, or you can email us your concerns at support@dialmycalls.com. We look forward to assisting you further! All the best. ### 20. Efficient and User-Friendly, But Needs Longer Text Limit **Rating:** 4.5/5.0 stars **Reviewed by:** Monica M. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about DialMyCalls?** I really like how DialMyCalls is very user-friendly. It's pretty self-explanatory, so we don't have to train anyone to use it. This makes it really easy to use, and I appreciate that it saves prior messages, which allows us to resend them without having to retype everything. Plus, it helps us manage our messages efficiently by letting us review what's been sent out, which prevents us from overwhelming families with too many texts. **What do you dislike about DialMyCalls?** I really wish that there wasn't a character limit in the text messages. Sometimes some of our messages are pretty long and have a lot of information in them. Breaking them up and having to send multiple text messages to our families or back-to-back messages just to get the gist of our message is really difficult sometimes. So we really wish we could have a longer space to text. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls lets us mass text and call families, saving time from contacting each one individually. ### 21. Feature-Rich, Dependable, and Easy to Use—Fast Contact Import/Export **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about DialMyCalls?** Feature rich. Dependable. Easy to use. Imported existing contacts made getting started fast and simple. The ability to export contacts as a spreadsheet format makes interactions with other systems easy. Online chat is readily available and chat assistants are knowledgeable people - AI robots. **What do you dislike about DialMyCalls?** No downside. Getting vanity numbers was challenging but this seems to be an industry issue, not a DMC issue **What problems is DialMyCalls solving and how is that benefiting you?** We started using DMC to send out voice communications to our church members. We were using a different product for this purpose but that product was not reliable, so we switched and are happy we did. We are now beginning to expand the use of DMC to include batch emails. We were using Outlook, but ran into issues with some email domains that rejected our emails because they appear to be spam to the email system, but they are not. ### 22. Effortless Community Communication with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about DialMyCalls?** I had an excellent experience with DialMyCalls. The setup was quick, easy, and very straightforward. The user interface is amazing, making the platform super user-friendly and easy to navigate. Uploading contacts and setting up notifications were simple tasks. I love that there's one dedicated number that residents and homeowners can save to recognize communication. Customer support was outstanding, particularly Sarah, who was responsive, patient, knowledgeable, and incredibly helpful. She made the whole process smoother, answered all my questions quickly, walked me through the dashboard effortlessly, and helped me get running within the same day. I find DialMyCalls much better and easier to use compared to other tools like CallNow, primarily for its pricing and ease of use. It was easy to set up groups and upload contacts, and customer support made everything smoother. I really love that Sarah was able to help me right away and answer any questions I had. **What do you dislike about DialMyCalls?** None to new to share and didnt have any issues so far **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls helped me communicate emergency updates to the community, and residents knew what to expect during work. It was quick and easy to set up, which made urgent communication possible right away. ### 23. DialMyCalls: Easy Portal, Helpful Chat, and Better Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about DialMyCalls?** DialMyCalls is exactly what we were looking for. The portal is so easy to use. The Chat feature was very helpful to answer my questions when I was setting up the account. The pricing is so much less than our previous provider and the service is 100 times better. The performance is exactly what we needed. The ability to preload messages was very helpful, especially when using the services for emergency notifications. **What do you dislike about DialMyCalls?** I have not found a downside yet. So far it is better than I hoped for. **What problems is DialMyCalls solving and how is that benefiting you?** The cost alone is savings us thousands of dollars a year. The of use is a huge benefit. ### 24. Essential for Emergency Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Ian E. **Reviewed Date:** February 18, 2026 **What do you like best about DialMyCalls?** I love that DialMyCalls is easy to use and allows me to keep distribution lists and templated messages, making it convenient to send notifications quickly, especially in stressful situations. The ability to inform users in real time via text, email, and voice message is invaluable for ensuring everyone's safety during a crisis. I also appreciate the multiple user feature with pricing based on credits, which suits our need for emergency preparedness without ongoing costs. The intuitive interface flows well, facilitating smooth navigation from one section to another. **What do you dislike about DialMyCalls?** We really wanted the email message to look like it was coming from our domain. This wasn't possible at our price point unfortunately. It's a little complicated in the back end but that is due to government regulations. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls lets us inform users in real time via text, email, and voice, keeping them safe and updated during crises. It's easy to use, allows for distribution lists, templated messages, multiple users, and offers a pricing model that prepares us for emergencies without ongoing costs. ### 25. Automation Simplified but Setup is Tedious **Rating:** 3.0/5.0 stars **Reviewed by:** Megan Y. **Reviewed Date:** February 16, 2026 **What do you like best about DialMyCalls?** I appreciated that DialMyCalls made it so that I could automate a message out without having to manually do it individually. I also appreciate that you could upload spreadsheets and not have to manually put in numbers one by one. Automating the process made it a lot easier for me. Another aspect I liked was that you could upload a different audio message for voicemails, instead of just if they answered the call. I thought that was pretty cool. **What do you dislike about DialMyCalls?** There are several issues I faced with DialMyCalls. First, the pricing was unclear. I thought one credit was needed for unlimited time, but it actually took three credits to send a voicemail, costing more than I budgeted. Second, the upload feature for spreadsheets wasn't as easy as expected. I had to spend a lot of time reformatting my spreadsheets since it wouldn't recognize multiple phone number columns. Third, the audio quality diminished once the message was uploaded, which was disappointing for distributing musical content. Also, the platform behaved inconsistently during test calls, sometimes not leaving voicemails or calling at all, which caused anxiety about the actual broadcast. While their customer support was helpful and provided extra credits, the issues with trusting the delivery reports were frustrating. Plus, I found the lack of international capabilities limiting. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls automates message distribution for our nonprofit, eliminating manual tasks by uploading spreadsheets, saving me from inputting numbers individually. ### 26. AMAZING Platform/Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2025 **What do you like best about DialMyCalls?** Our church has used two different platforms for years that have not given us exactly what we needed. I researched and found DialMyCalls and even though we've only been using it a few days, I'm already incredibly impressed with the ease of use and implementation. Our phone messages are going out much smoother than our previous platforms, and now we have the option for texting which is a huge plus. And, we can send emails from it without having to have two different programs. The cost of DialMyCalls is hundreds less than we were paying for the other platforms so we are glad we found DialMyCalls and made the switch! Our communications with customer support in figuring out if the platform would meet our needs was top notch and they have been phenomenal to work with! **What do you dislike about DialMyCalls?** We've only been using it for a few days, but so far, there's nothing that I dislike. The platform is so much easier than what we were using before, that I couldn't be happier! **What problems is DialMyCalls solving and how is that benefiting you?** It's allowing us to do all our communications with our church congregation and our christian school families in one platform. Being able to call, text and email from the same program instead of two different ones helps tremendously, and especially being able to do both groups within the same platform is incredibly helpful. ### 27. Efficient Communication Tool with Minor Glitches **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie B. **Reviewed Date:** February 11, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls saves me a lot of time and is efficient. It doesn't cost a lot, and I find the price to be a good trade-off for what it does. I really like the calling feature because even if people don't answer, they often call back, which is useful. It's a great way to reach out to new agents without having to individually text or call each one. The text blast and call features are very useful, and I can send out messages to a large group all at once using a spreadsheet. Most times, I use Excel, and I’ve been able to send out up to 400 text messages at once. The initial setup was fairly simple, and getting a call and email from the team to help me understand the functioning was very useful. Overall, I find it pretty easy, even without a ton of experience in this space. **What do you dislike about DialMyCalls?** Sometimes I find trying to log in is kinda glitchy. Sometimes it recognizes my account, and sometimes it doesn't. I've had a few times that I've had to reach out to support over that. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to recruit and reach out to new agents, which saves me the extra work of individually texting or calling them. It efficiently lets me send 400 text messages at once using a spreadsheet. ### 28. Great Design, Intuitive Dashboard, and Flexible Plans **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about DialMyCalls?** It has a nice dashboard and great design and has lots of options for plans that meet my needs. **What do you dislike about DialMyCalls?** They are stuck to dealing with carrier approvals. Not their fault, but the only thing that has been a problem thus far. **What problems is DialMyCalls solving and how is that benefiting you?** we needed to send alerts to our organization and this really helped solved the issue of keeping everyone informed. ### 29. Affordable text message service **Rating:** 5.0/5.0 stars **Reviewed by:** Ikue S. | HR admin, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about DialMyCalls?** I have been looking for an affordable but reliable and easy-to-use text message app for a while, and this is it! Easy to edit members and easy to send/read messages. The monthly fee is reasonable, and this is a big plus that we can pay one one-time discounted annual fee with an accumulated text message amount since our use purpose is mainly emergency contact. **What do you dislike about DialMyCalls?** Somehow I cannot receive notification emails when receiving texts. My other administrators sometimes receive, sometimes don't. **What problems is DialMyCalls solving and how is that benefiting you?** Quick communication ### 30. Effortless Communication with Bulk Messaging and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas H. | President , Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about DialMyCalls?** I find DialMyCalls very easy to access, and it allows me to send information out in bulk to all my contacts. I like that I can download a report to show who receives the calls, which helps me make sure that everybody receives the messages. The initial setup was very easy with self-explanatory instructions on how to upload contacts and send messages. **What do you dislike about DialMyCalls?** Ideally, having more characters when sending a text message would be ideal. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for contacting teams and sending updates. It allows me to alert everyone simultaneously, ensuring all receive the same message. The tool is easy to access and lets me send information in bulk, check reports, and verify message receipt. ### 31. Effortless Setup and Cost-Effective for Emergencies **Rating:** 5.0/5.0 stars **Reviewed by:** Rochelle M. **Reviewed Date:** February 04, 2026 **What do you like best about DialMyCalls?** I feel like the website is really intuitive and easy to use. It's nice that we were able to upload an Excel file with all of our employees' phone numbers and test it out beforehand at no cost. That was a great benefit, and that it's not expensive. Especially for a nonprofit agency, having something that would be used infrequently and cost tens of thousands of dollars was not feasible for us. This much more affordable and provides what we need. The support has been really helpful and everything is simple and straightforward. I really appreciate that. It was easy to set up, a lot easier than I expected it to be. **What do you dislike about DialMyCalls?** We just started using it, and our test text went out really well. We had some people who replied 'stop' before they read the email about it. That seems like it's more of an issue with our agency implementation than with the actual use of the platform. It was an issue that was easily corrected. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls solves the issue of compatibility with different carriers and verifies calls aren't spam, making it easy to use across networks. It's intuitive, affordable, allows uploading contact lists, and is quick to implement without high costs, ideal for our nonprofit. ### 32. Effortless Emergency Notifications with DialMyCalls **Rating:** 5.0/5.0 stars **Reviewed by:** Elisheva M. | Advancement Associate and Alumni Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about DialMyCalls?** I like how simple the interface is, making it really easy to navigate and create broadcasts. I can send to as few or as many contacts as I need at a time. The ability to pre-record and save my voice recordings is also great. I appreciate how easy it is to upload new contacts and add them to specific groups, both in bulk and individually, which allows me to organize them in a useful way. I like that I can set up a broadcast with voice and text simultaneously, and that there are multiple ways to record my broadcast, whether pre-recording or recording on the spot, depending on the situation. **What do you dislike about DialMyCalls?** I noticed that the mobile app had a bit of trouble logging in a couple of times; it logged me out right after I had logged in a couple of times. Also, I would love the ability to add contacts even if we are missing phone numbers, so that I can add those in later. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to send emergency messages swiftly, ensuring all contacts are notified within minutes, preventing confusion during school closures. ### 33. Effortless Customer Communication, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Joe G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about DialMyCalls?** I use DialMyCalls for text messages to inform customers about our parties and events. I really like that it allows us to reach out to our customer base without them needing to be on social media. The user interface on the PC makes it very easy to contact our customers. I find it great that I can quickly add customers by uploading them in Excel since we add customers monthly. The setup was very user-friendly. **What do you dislike about DialMyCalls?** I have no dislike at this point. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for sending text messages to customers about events, reaching them without needing social media. The user interface on PC is easy to use, and uploading contacts via Excel monthly is convenient. ### 34. Easy Setup and Effortless Mass Calls & Texts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about DialMyCalls?** It’s very easy to use, and I like that you can record and re-record messages if needed. It’s also simple to send out mass calls and texts all at once. Setup was straightforward, so I was able to get everything up and running quickly. I also appreciate having the option of monthly or non-monthly services. **What do you dislike about DialMyCalls?** Entering contacts into the database can be a bit time-consuming, but once they’re in, everything works fine. **What problems is DialMyCalls solving and how is that benefiting you?** It helps me reach a large number of people in a short amount of time, with very little effort. ### 35. Effortless Mass Messaging with DialMyCalls **Rating:** 5.0/5.0 stars **Reviewed by:** Apryl D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about DialMyCalls?** I like DialMyCalls for the ability to speak to everyone at once, which is really helpful for communicating with all the different apartments. It's especially useful when I need to get a message to everyone at the same time, allowing me to pick whether the message goes to everyone or just certain groups of people. The initial setup of DialMyCalls was totally simple. **What do you dislike about DialMyCalls?** Entering in everyone’s information **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls lets me reach 60 different apartments at once, helping administration connect with everyone. It's really helpful to send messages to all apartments or select groups quickly. ### 36. Client Confidentiality for Mass texts **Rating:** 4.5/5.0 stars **Reviewed by:** Angelika G. | Mental health therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about DialMyCalls?** That I can send mass texts to clients while maintaining confidentiality **What do you dislike about DialMyCalls?** It took a while to get things set up. Would have liked a simpler process **What problems is DialMyCalls solving and how is that benefiting you?** Being able to send texts in mass format ### 37. Effortlessly Notifies Our Team Instantly **Rating:** 5.0/5.0 stars **Reviewed by:** Dianna M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls is easy to use, especially the website. The templates are helpful for setting up messages in advance, which is a big plus for me. I also found the initial setup easy, as it allowed me to import a phone list from an Excel file effortlessly. It's the first product we chose for sending notifications, and we're happy with it so far. **What do you dislike about DialMyCalls?** We don't have it set up for emails, it seems easier to use a listserv for that at the moment **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to communicate with 230+ people instantly by text message. The website is easy to use, and templates help set up messages in advance. ### 38. Reliable for Group Calls, Effortless Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron C. | Director of Federal Programs, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about DialMyCalls?** I use DialMyCalls to make quick calls to parents in our school regarding inclement weather, student club events, and general school announcements. I find it a reliable way to contact groups, especially when written forms of contact are not effective. DialMyCalls saves me time since I don't have to go through the process of dialing and waiting for hundreds of parents to pick up the phone. It also generates a report to let me know who heard the message in a call. I like that the parent data is easy to upload in bulk and that the pricing is fair, especially when I need a quick message sent out that could impact student safety. If your community responds better to voice calls than to text messages, DialMyCalls is the way to go. The initial setup was also very easy. **What do you dislike about DialMyCalls?** I know that with some of the free plans, a promotional message from DialMyCalls may be attached to a call, but it's not a huge problem. A simple mention of the company is better than a full sentence. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to quickly notify parents about important school matters. It saves me time by automating calls and generating reports on who received the message, making it a reliable choice when written communication isn't effective. ### 39. Cost-Effective, Intuitive Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan E. | Minister, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about DialMyCalls?** I really appreciate that DialMyCalls allows us to communicate seamlessly with our members without having to call them all individually. I like the ability to record messages and save them to reuse later, which is very practical for our needs. The system is intuitive and easy to use, which makes it great, especially since it was very easy to set up initially. Overall, these features really make DialMyCalls a beneficial tool for our church's communication needs. **What do you dislike about DialMyCalls?** I wish the app was more streamlined. It’s a lot of clicks and menus. If the app could be streamlined to allow for a 3-4 click process, that would be great. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows us to communicate seamlessly with our members without having to call them all individually. ### 40. Easy to Use with Outstanding Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about DialMyCalls?** It's easy to use and customer service is on top of things. Very simple. There also don't appear to be any hidden fees, which feels up front and honest. **What do you dislike about DialMyCalls?** So far, just the requirements for sending messages. I don't think every application requires that. **What problems is DialMyCalls solving and how is that benefiting you?** It's helping us communicate with our field staff so that they can maintain safety on the job while still getting messages faster than they would through snail mail. Most of our crew are construction workers and don't use email hardly at all, if at all. ### 41. Essential Communication Tool with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about DialMyCalls?** The staff was extremely helpful when we were getting set up with DialMyCalls. Every time I contacted them, they went out of their way to explain things to me. Additionally, there wasn't a problem with the software or the system itself; it was just that I was learning it. **What do you dislike about DialMyCalls?** I don't dislike anything about it. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls lets us add people to our prayer list instantly and notify members about church cancellations due to weather. The support staff was extremely helpful during setup. ### 42. Affordable and Efficient Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** HH African American G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about DialMyCalls?** I appreciate DialMyCalls for its affordability, which is perfect for the small group size we have. I also value how it greatly enhances communication efficiency, allowing us to reach 42 members without relying on one person to make all the calls. The ability to not only do voice calls but also send text messages is a significant advantage. The initial setup of DialMyCalls was very easy, which was beneficial for getting started quickly. **What do you dislike about DialMyCalls?** No issues or problems so far. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for community association communication, reaching out to 42 members efficiently with schedule reminders via voice calls and text messages, enhancing communication efficiency without relying on one person to make multiple calls. ### 43. Ease of Use with Messaging Limitations **Rating:** 2.5/5.0 stars **Reviewed by:** Elam L. **Reviewed Date:** January 23, 2026 **What do you like best about DialMyCalls?** I really appreciate the ease of use of DialMyCalls. One thing that stands out is the group messaging feature, which allows us to broadcast a message out to 3000 customers with just a few clicks. It's also convenient that I can text customers late at night without worrying about disturbing them with a call. **What do you dislike about DialMyCalls?** I don't like the lack of a clear INBOX and OUTBOX, which makes it clumsy to manage 2-way text conversations. Customers often reply faster than the system can handle, causing replies to get buried and lost. I wish there was an UNREAD button or a better way to organize incoming and outgoing messages. **What problems is DialMyCalls solving and how is that benefiting you?** I can text them late at night without worrying about disturbing them. With a few clicks, we can broadcast a message out to 3000 customers. ### 44. Dialmycalls review **Rating:** 4.0/5.0 stars **Reviewed by:** Pamela W. | accounts payable, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about DialMyCalls?** EASE OF USE. WE USED IT A FEW TIMES AND IT WAS EASY **What do you dislike about DialMyCalls?** We like the program and don't have any dislikes about it. **What problems is DialMyCalls solving and how is that benefiting you?** It's great for mass communication ### 45. User-Friendly and Easy to Work With **Rating:** 4.0/5.0 stars **Reviewed by:** amy m. | Assistant Human Resource , Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about DialMyCalls?** It is user-friendly and easy to work with. **What do you dislike about DialMyCalls?** You can't save broadcasts as drafts for future texts. As in the schedule texts, but not confirmed yet. **What problems is DialMyCalls solving and how is that benefiting you?** At the moment, I have no problem. **Official Response from David Batchelor:** > Hi Amy, Thanks for the feedback on the drafts. We also offer text/SMS templates, which allow you to save a variety of pre-written messages. Also, good news; we’re currently working on pre-saved broadcasts. This feature will let you set up broadcasts ahead of time and have them ready to send with just one click. Keep an eye out for it! ### 46. Efficient Group Communication with DialMyCalls **Rating:** 4.0/5.0 stars **Reviewed by:** Keith W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls is working now. A call I sent yesterday worked fine, which is a relief because it had stopped working about five years ago. Additionally, I appreciate that the initial setup was pretty good since my last account details were still found, allowing me to use the same numbers from five years ago with just some updates. It's nice that I get a report after sending out a call. The pricing seems reasonable at this point, and I don't really have anything to complain about. **What do you dislike about DialMyCalls?** Cost -- not free. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls saves me time by allowing me to call all members of my church at once, instead of dialing 50 different numbers. ### 47. Perfect Emergency Notification Solution with Pay-As-You-Go Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Gina R. **Reviewed Date:** December 12, 2025 **What do you like best about DialMyCalls?** I love DialMyCalls for its simplicity and versatility, which were exactly what we needed for implementing an emergency notification system. The pay-as-you-go option is a major plus for us since we would only use this service in emergencies or for a test run once a year, making it a perfect solution. The reports generated are perfect, and the automated voice message system fits our requirements precisely. It's also great that all staff can be notified simultaneously, which is a huge plus compared to our previous method of taking over an hour for callback. The initial setup was very easy, and the customer service was really great and very helpful. I would highly recommend DialMyCalls to anyone looking for a versatile and feasible notification system for their employees. **What do you dislike about DialMyCalls?** Nothing so far. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for our emergency notification system. It's simple, versatile, and the pay-as-you-go option is perfect because we only need it occasionally. It saves time by notifying all staff simultaneously, rather than taking over an hour to call each person individually. ### 48. Efficient Communication, Mobile Convenience **Rating:** 4.5/5.0 stars **Reviewed by:** Jaelyn C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls is easy to use, and I can send memos from my phone without needing my laptop. The setup was very easy, allowing me to quickly send large amounts of memos quickly to franchise members. It enables effective and quick communication to all of the people at one time. **What do you dislike about DialMyCalls?** Sometimes the automation doesn't totally work. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows me to communicate effectively and quickly to all franchise members at once, sending memos easily from my phone without needing a laptop. ### 49. Cost-Effective and Easy-to-Use for Campaign Messaging **Rating:** 4.0/5.0 stars **Reviewed by:** Brian H. **Reviewed Date:** December 02, 2025 **What do you like best about DialMyCalls?** I appreciate DialMyCalls for its cost-effectiveness and the ability to handle essential tasks in political text messaging campaigns such as text blasts, person to person (two-way texts), and voice broadcasts. The platform stands out for being very easy to set up and incredibly easy to use, which is crucial for efficient campaign management. The pricing structure is a great value for the features offered. I find the two-way text messaging capability particularly necessary and valuable for my campaigns. Additionally, uploading CSV files or creating new numbers on the platform is super easy, which streamlines the workflow significantly. **What do you dislike about DialMyCalls?** I find the amount of credits for the two-way text function to be insufficient. It feels a bit limited in this area, which hampers the overall usage experience. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for cost-effective political text messaging, enabling text blasts, two-way texts, and voice broadcasts. It is easy to set up, use, and offers great value. ### 50. Impressive Customer Service with a Personal Touch **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff T. **Reviewed Date:** November 26, 2025 **What do you like best about DialMyCalls?** I really appreciate the customer service with DialMyCalls. I've had several interactions in a short time, and the representative has been outstanding, always going the extra mile to ensure I have all the necessary information. This level of support has truly made my experience better. The interface is another aspect I like; it's pretty straightforward and user-friendly, which means I don't have to spend a lot of time figuring things out. The ease of use is significant—it's refreshing to jump into the platform and understand what needs to be done without needing to consult tutorials or guides. This functionality aligns perfectly with my needs, making my tasks more efficient. Overall, these factors contribute significantly to why I find DialMyCalls a valuable tool. **What do you dislike about DialMyCalls?** I find the audio uploading feature on DialMyCalls to be a bit lacking. When uploading an audio recording, even though it was less than a minute on my end, the platform recognized it as slightly longer, causing an issue with my credits. I had to re-edit the audio file to make it shorter. It would be beneficial if the platform provided more information about audio lengths and increments. Moreover, having an in-platform editing feature to do light trimming of audio files would greatly enhance the user experience. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to reach a broad audience with a personal touch of a phone call, enhancing communication with voice messages, making it more personal than emails or texts. ## DialMyCalls Discussions - [Would there ever be a feature for a longer message with a lower rate or a special rate for teachers?](https://www.g2.com/discussions/34656-would-there-ever-be-a-feature-for-a-longer-message-with-a-lower-rate-or-a-special-rate-for-teachers) - 2 comments, 1 upvote - [Is the use of RoboCalls declining, because too may people are using them for election campaigns and consumers are tired ofa nnoying messages](https://www.g2.com/discussions/25404-is-the-use-of-robocalls-declining-because-too-may-people-are-using-them-for-election-campaigns-and-consumers-are-tired-ofa-nnoying-messages) - 2 comments, 1 upvote - [Do you intend on implementing paper billing for non-profits?](https://www.g2.com/discussions/do-you-intend-on-implementing-paper-billing-for-non-profits) - 2 comments, 1 upvote - [Why don't my missed calls go to voicemail?](https://www.g2.com/discussions/why-don-t-my-missed-calls-go-to-voicemail) - 3 comments, 1 upvote - [how do I add contact from a new pos system (MYNT)](https://www.g2.com/discussions/how-do-i-add-contact-from-a-new-pos-system-mynt) - 1 comment, 1 upvote - [View DialMyCalls pricing details and edition comparison](https://www.g2.com/products/dialmycalls/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+13%3A43%3A24+-0500&secure%5Bsession_id%5D=61bc7d9a-488d-4de2-b461-9ea08152b808&secure%5Btoken%5D=bfed5fd3c39f91acfca5672a765c94f3472da4c0c41cc5ef8fee21f8ad011f4a&format=llm_user) ## DialMyCalls Integrations - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Onboarding Software](https://www.g2.com/products/onboarding-software/reviews) - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## DialMyCalls Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top DialMyCalls Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (528 reviews)