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greytHR Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of greytHR, appreciating its user-friendly interface and efficient employee self-service features. (396 mentions)
Users appreciate the convenience of centralized payroll information and the empowering employee self-service portal of greytHR. (240 mentions)
Users appreciate the quick and effective customer support from greytHR, enhancing their overall satisfaction with the service. (157 mentions)
Users appreciate the user-friendly interface of greytHR, making navigation and attendance tracking seamless for everyone. (155 mentions)
Users appreciate the user-friendly interface of greytHR, making HR operations streamlined and efficient. (155 mentions)
Users find limited customization options for reports and workflows in greytHR, often requiring external support for adjustments. (87 mentions)
Users find the slow loading times frustrating, especially when handling large datasets, impacting overall efficiency. (87 mentions)
Users experience poor customer support, leading to frustration as their valuable feedback goes unaddressed by the team. (83 mentions)
Users find that some features are limited or underdeveloped, suggesting improvements for a more comprehensive experience. (65 mentions)
Users experience login problems due to network requirements and delays, which hinder quick access to the system. (58 mentions)

5 Pros or Advantages of greytHR

5 Cons or Disadvantages of greytHR

greytHR Reviews (1,296)

View 3 Video Reviews
Reviews

greytHR Reviews (1,296)

View 3 Video Reviews
4.4
1,296 reviews
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Kuheli  K.
KK
Kuheli K.
Lead HR & HRMS
Mid-Market (51-1000 emp.)
"Professional Powerful HRMS, with Scope for Smoother Implementation"
4/5
What do you like best about greytHR?

It has a professional look and includes AI-based features and facilities. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

1. The key areas that could be improved in GreytHR are the user interface and ease of navigation, as some processes are not very intuitive and require multiple steps.

2. The response time for resolving queries could also be faster, particularly for issues that impact payroll, attendance, and leave management.

3. At times, certain configurations or system limitations are not clearly communicated upfront, which can lead to additional follow-ups.

4. More proactive communication, simpler workflows, and quicker issue resolution would significantly improve the overall user experience and make the platform more efficient for HR teams. Review collected by and hosted on G2.com.

Abhijith M.
AM
Abhijith M.
HR Manager
Small-Business (50 or fewer emp.)
"A Complete HRMS That Simplifies HR Operations"
5/5
What do you like best about greytHR?

I've had a great experience using greytHR. What I like most is how it simplifies and automates HR operations in one platform. The user-friendly interface makes it easy to manage attendance, leave, payroll, onboarding, employee records, and statutory compliance with minimal effort.

The automation features significantly reduce manual work, improve accuracy, and save valuable time for HR teams. The employee self-service portal is intuitive, allowing employees to access payslips, apply for leave, regularize attendance, and update their information independently.

Another standout aspect is the responsive customer support and continuous product improvements through regular updates and new features. greytHR is a reliable, scalable, and efficient HRMS that helps organizations streamline their HR processes while enhancing the overall employee experience.

I highly recommend greytHR to businesses looking for a comprehensive, easy-to-use, and dependable HR management solution. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

There is nothing to dislike on this because greytHR is helpful Review collected by and hosted on G2.com.

Ramsha M.
RM
Ramsha M.
Talent Acquisition (Program Management Onsite - Careernet)
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"greytHR Makes Everyday HR Tasks Simple and Self-Service"
4.5/5
What do you like best about greytHR?

What I like most about greytHR is that it makes everyday employee-related tasks simple and easy to manage in one place. It’s convenient for checking attendance, leave balances, payslips, and other HR information without having to depend on HR for every small query. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

The interface can sometimes feel a little outdated, and some options take a few extra steps to find. A more modern and intuitive user experience would make it easier to navigate. Review collected by and hosted on G2.com.

AE
Abhiraj E.
Senior customer success executive
Information Technology and Services
Mid-Market (51-1000 emp.)
"Secure, Mobile-Friendly greytHR with Real-Time Updates and Great Support"
5/5
What do you like best about greytHR?

What I like most about greytHR is that I can use it outside the office on my phone, and it feels secure because it can only be accessed on my phone. Even if someone tries to use it on another device, they can’t access it since it’s restricted to my phone. The user interface is nice, and the options and processes are simple. It’s also integrated with real-time tracking for our check-in and check-out, so we’re able to measure our work time and breaks. The performance is great too, because every update—whether it’s the release of the salary slip, leave or shift approvals, or any changes or denials—is notified in real time. It’s very affordable and comes with great support; usually, just an email to the team gets things done. The app is intelligent as well, because the things I use regularly, like my attendance, are easy for me to access. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

Sometimes when I’m using the app, I have to select the same thing twice for it to go through. Review collected by and hosted on G2.com.

Akilan J.
AJ
Akilan J.
Contract Attorney
Mid-Market (51-1000 emp.)
"Great HR Templates and Tax Comparisons, but Mobile Check-In Still Missing"
3.5/5
What do you like best about greytHR?

1 - Ability to regularize attendance shortage both in mobile and laptop

2 - Easy to compare and declare the tax regimes

3 - Providing arrears during appraisal cycle without any hindrance

4 - Circulating policies related to employment

5 - The number of templates available for easy edit and use for various HR related purposes. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

It still not allowing us to check-in using the mobile app. The only way to check-in is through tapping ID in the office only. Review collected by and hosted on G2.com.

Alexis G.
AG
Alexis G.
head of technology
Enterprise (> 1000 emp.)
"Simple and Efficient HR Management Platform"
5/5
What do you like best about greytHR?

What I like best about greytHR is that it makes HR and payroll management simple and organized. The interface is easy to use, and features like attendance, leave management, payroll, employee records, and reports are available in one place. It saves time, reduces manual work, and makes it easier for both HR teams and employees to manage daily HR activities. The value is good compared to the cost. greytHR helps save time, reduces manual work, and manages multiple HR processes in one place. Overall, it provides good value for the price, although some areas like mobile app performance and location verification could be improved. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

The mobile app can be slow at times, and there are also issues with Google location verification, which can make attendance and location-based features inconvenient to use. Review collected by and hosted on G2.com.

Sumisha J.
SJ
Sumisha J.
Senior Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
"Efficient HR Management for Growing Organizations"
4.5/5
What do you like best about greytHR?

What I like most about greytHR is that it brings all the essential HR activities into one place. I can quickly access my payslips, apply for leave, track attendance, and manage tax declarations without needing to contact HR for every small request. The interface is clean, simple, and easy to use, and the mobile apps make it convenient to take care of HR tasks while on the go. I also appreciate the automation of payroll, leave, and attendance processes, which saves a lot of time and helps reduce manual errors. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

While greytHR is generally easy to use, some features still take a few extra clicks to locate, especially for new users. At times, the mobile app doesn’t provide the same level of functionality as the web version, which means I have to switch to a desktop for certain tasks. Reporting, workflows, and customization options could also be more flexible, particularly for organizations with specific HR requirements. Review collected by and hosted on G2.com.

Jyoti  D.
JD
Jyoti D.
Head of Human Resources
Mid-Market (51-1000 emp.)
"Comprehensive, Customizable HR with Seamless Compliance Support"
5/5
What do you like best about greytHR?

As of today, in my organization, I’m currently using Greythr. What I’ve loved most is how comprehensive the HR features are. Unlike other software I’ve used, where you’re pushed into different pre-picked plans and have to start from a basic tier, here you only pay for the HR functions you actually select from their wide range of options.

I also find the customization to be completely tailored to my needs. Recently, I’ve been customizing my payroll as per the new labour codes, and they’re already on it—so yes, they do provide compliance support. It also integrates well with my tools. The best part, though, is the customer support: I don’t have to manage everything on my own or take on the extra load of getting every detail perfect, because the backend support team helps handle that for you. You care less about perfection because your performance is taken care of alongside your support team, who help you be legally compliant, with ease of getting things done, and with AI reports that are on your tip. And nothing complex, everything is easy to use and explain. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

At times, there are limitations when it comes to customizing reports to match our needs; it feels tailored only to what the system can support for specific requirements. I’ve also faced integration issues with my biometric machine, so I often have to ask my team to regularize entries because of these integration problems. Additionally, the customer support team sometimes takes time to respond, which is a concern when the TAT is very important—especially for payroll and employee leave cases related to geofencing issues, etc. Review collected by and hosted on G2.com.

AT
Apoorv T.
Senior Cloud Operations Engineer
Mid-Market (51-1000 emp.)
"Greythr: Powerful, User-Friendly HR Tool for Attendance, Leave, and Records"
5/5
What do you like best about greytHR?

Greythr is one of the most powerful tools we use to manage our employees’ attendance data, leave, and overall records. It’s simple to use and very user-friendly. It’s employee-friendly and employer-friendly as well. I’ve been using it for almost the last 6 years. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

It’s not a major dislike, but we did face an issue: sometimes the system went down, and employees had problems logging in and logging out. Review collected by and hosted on G2.com.

HR C.
HC
HR C.
Small-Business (50 or fewer emp.)
"Exceptional Support and User Experience"
5/5
What do you like best about greytHR?

I have a very good experience using greytHR, and I particularly appreciate their amazing customer support. The support team helps me promptly anytime I face a problem; they are patient on calls and solve all my doubts responsibly. I give greytHR 5 stars for providing such excellent support. The user experience is also very good, as it is user-friendly. As an HR manager, it helps me with attendance, payrolls, employee records, and even remembering anniversaries and birthdays. Everything about greytHR is great, including their UI/UX and reliable server that usually never goes down. It's easy to handle, and I never faced any issues with greytHR; none of my tickets have ever been ignored or delayed. They provided a proper demo during the setup, which was good. I've already recommended greytHR to friends, and my friend’s startup company started using it too. Review collected by and hosted on G2.com.

What do you dislike about greytHR?

I find that when I apply leave under Loss of Pay (LOP), it should deduct automatically from my salary during payroll processing. Review collected by and hosted on G2.com.