--- title: Gusto Reviews meta_title: 'Gusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Read what the Gusto community has to say about different features, use cases, and pricing models. aggregate_rating: rating_value: 4.6 review_count: 12256 scale: '5' date_modified: '2026-08-06' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Gusto Reviews **Vendor:** Gusto **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 12,256 ## About Gusto Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together. ## Gusto Pros & Cons **What users like:** - Users appreciate Gusto's **ease of use** , enjoying its user-friendly, intuitive features that simplify their experience. (5185 reviews) - Users value the **user-friendly interface** of Gusto, which simplifies payroll and HR tasks with effective automation. (2722 reviews) - Users highlight the **easy setup** of Gusto, appreciating its quick and straightforward initial experience compared to others. (2700 reviews) - Users appreciate the **accessibility and user-friendly design** of Gusto, making payroll management seamless and efficient. (2678 reviews) - Users appreciate the **user-friendly interface** of Gusto, making payroll tasks smooth and efficient to manage. (2263 reviews) - Users commend Gusto for its **user-friendly interface** , which simplifies complex tasks and enhances productivity effortlessly. (2209 reviews) - Easy Payroll (1970 reviews) - Intuitive (1912 reviews) - Users find Gusto a **time-saving solution** that simplifies payroll and hiring processes effortlessly. (1824 reviews) - Users value the **ease of use** of Gusto for payroll, simplifying tasks and enhancing overall efficiency. (1755 reviews) **What users dislike:** - Users find Gusto's **missing features** limiting, lacking intuitive expense handling and advanced reporting options. (619 reviews) - Users face challenges with **poor customer support** , finding it hard to reach representatives when needed. (548 reviews) - Users experience **payroll issues** including confusion with paused payroll confirmations and complications with manual pay entries. (454 reviews) - Users often face **login issues** with Gusto, experiencing repeated logins and integration challenges with their business systems. (415 reviews) - Users note the **limited customization** in Gusto, finding the mobile app less intuitive and lacking advanced features. (409 reviews) - Users find the **time tracking feature lacking** , desiring enhancements for ease of use and better reporting capabilities. (378 reviews) - Users experience **inconsistent support services** , leading to frustration and difficulties in resolving payroll issues effectively. (332 reviews) - Limited Features (331 reviews) - Limited Capabilities (328 reviews) - Slow Loading (301 reviews) ## Gusto Reviews ### 1. I will never use another payroll provider unless something very drastic changes at Gusto. **Rating:** 5.0/5.0 stars **Reviewed by:** Jody C. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Gusto?** Gusto continues to beat out any other payroll provider I've ever used, after three years of experience with them. The website is simple and intuitive to use; the app gives all our employees a "self service" kind of experience. We haven't had any issues whatsoever with tax payments being made to the correct organizations, or with forms being filed correctly or on time. In a couple instances, I actually had the wrong tax percentage entered for our state unemployment insurance, and Gusto caught the error and corrected without any additional action from me. It all runs smooth as silk. On the rare occasion I need to contact them, it takes almost no time to get a smart and relatable human on the phone. I have at no time been punted to another person or had to call a second time, etc. They are great! **What do you dislike about Gusto?** One thing I wish they would do is combine the websites for Gusto and Guideline, which have now merged, so we don't have so many logins. Two logins for each of our businesses adds up. Additionally, with Guideline, now referred to as "Gusto by Guideline," PLEASE add the ability to enter an SSN for a beneficiary. Just entering a name and classifying the relationship does not impart any confidence whatsoever that that person will be contacted if the account holder does pass away. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll at two companies, and both integrated seamlessly with Guideline 401(k) management. Recently, Gusto and Guideline have merged, but I don't expect to notice much of a difference since it was already flawless before. ### 2. Payroll mostly ok, service not so much **Rating:** 3.0/5.0 stars **Reviewed by:** Tom L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Gusto?** I like the service is fairly simple to use for when you need to run payroll. There are automated tools that do work but they require some fine tuning around timing, especially for international contractors. **What do you dislike about Gusto?** Before allowing international contractors to change their mode of processing you should notify the company. We've had contractors change to another payment option and it costs us more money. We may be ok with that depending on the situation but notice would be best. **Recommendations to others considering Gusto:** Don't let the simplicity of Gusto fool you into thinking it's not enough. Behind the scenes, the Gusto system is comprehensive and ready for companies to scale. As always, do your research to make sure what Gusto offers meets your company's needs. **What problems is Gusto solving and how is that benefiting you?** Our primary issue was needing simple payroll that was easy for our admins to complete. We're seeing a serious time savings when running payroll and our employees love the new interface. However, state filing has not been good. we have had a couple of occasions over the past 6 months where we were charged late fees by a state. Gusto points the finger at anyone but themselves. ### 3. Effortless Setup—From Zero Payroll to Ready in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Gusto?** It was so unbelievably effortless to sign up as a one-person business owner. A few of the steps initially spooked me (like creating state tax accounts, etc) but at every step there was a helpful nudge from the software to do what I needed or they mentioned they'd take care of it for me. I went from never having had a payroll service for my business to fully set up and ready to run payroll in 13 days in less than 15 minutes. **What do you dislike about Gusto?** The payroll scheduling settings were a bit hard to understand initially. Took me a minute to understand the options and then know what to expect based on what I chose after that. **What problems is Gusto solving and how is that benefiting you?** I've never had payroll help before! Now I do! I'm so excited to take this burden off my mind and just know that it's done. ### 4. Makes Managing Payroll and Tax Documents Effortless! **Rating:** 5.0/5.0 stars **Reviewed by:** Atreya M. | Director of Legal Research, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Gusto?** As an employee who uses Gusto regularly, one of the things I appreciate most about the platform is how easy it makes it to access and manage important payroll information. I have been using it every year and it has always been helpful and reliable! Whether I need to review past paychecks, download pay stubs, access tax documents, or verify upcoming payments, everything is organized in a way that is intuitive and easy to navigate. I do not use payroll software every day, so having a platform that makes information readily accessible without requiring training is a major advantage. Over the past year, I have also noticed continued improvements to the overall user experience. The dashboard is clean and straightforward, notifications are helpful without being overwhelming, and it is easy to find the information I need quickly. I especially appreciate having payroll records, tax forms, and benefits-related information centralized in one place rather than spread across multiple systems. The self-service functionality saves time and reduces the need to contact HR for routine requests. Also, the breakdown of earnings, deductions, taxes, and benefits is clear and easy to understand. Having immediate access to historical records is particularly useful when preparing financial documents, vis applications, or reviewing compensation information. Features that may seem simple such as easily downloadable pay stubs and tax forms have consistently proven valuable throughout the year!! Thank you! **What do you dislike about Gusto?** Nothing to improve this year! And amazing customer service. Thank you!!! **What problems is Gusto solving and how is that benefiting you?** For me, it has eliminated the confusion and delays around pay stub access, paycheck tracking, and understanding payment schedules. I no longer have to guess when I am getting paid or dig through emails or HR portals to find old pay stubs, everything is centralized and easy to access. One major benefit has been the ability to generate customized reports and export exactly the information I need for things like housing applications or visa paperwork. Gusto’s built-in reporting tools let me filter what I need, and when something is not obvious, customer support is right there to help. That level of transparency and control over my own employment records is something I really value. I live that I do not have to rely on a third party every time I need something. ### 5. Gusto Makes Payroll and Onboarding Simple and Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Eben G. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Gusto?** What I like best about Gusto is how simple it makes payroll, onboarding, and contractor payments. It saves a lot of administrative time, keeps everything organized in one place, and makes it easy for employees and contractors to access their pay information and tax documents. The automation and integrations are also very helpful for growing businesses. **What do you dislike about Gusto?** One thing I would like to see improved is better support for Canadian payroll and T4 processing. Since we work with international contractors and team members, having built-in Canadian compliance tools would make Gusto even more useful for our business. **What problems is Gusto solving and how is that benefiting you?** Gusto is helping us simplify payroll, contractor payments, onboarding, and tax documentation all in one place. It saves a significant amount of administrative time, reduces payroll errors, and gives our team an easier experience accessing pay stubs and tax forms. As our business grows, having these systems automated helps us stay organized and operate more efficiently. ### 6. Gusto has made managing payroll and state tax filings across multiple states a real breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna P. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Gusto?** Between managing our employee benefits, time-off, and payroll, Gusto makes the whole thing so smooth and seamless. It is so simple to add and edit details, manage historical information, access helpful reports, and it automatically takes care of so many of the important tax filings that would otherwise take me hours. Their customer service is incredible. The staff are kind, patient, helpful, and just so easy to work with. Using Gusto saves me not only time but it removes the stress from the HR and payroll process. I couldn't recommend Gusto more! **What do you dislike about Gusto?** I have made errors in the past with the manual addition of benefits because rates vary a across staff and benefit level and it can start to get complicated when you have a lot of people, plans, and coverage options. However, I did make a pretty big mistake once and the Customer Service helped me resolve it across the board for all employees for the whole year and made me feel so much more confident that my end of year numbers were accurate. **What problems is Gusto solving and how is that benefiting you?** Making cross-state new hires a breeze! Putting all of our contractors into one place and making payments easy. ### 7. Incredibly User Friendly, Amazing Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie H. | Client Support Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Gusto?** Another service that I found I really liked is the splitting up the billing option. I recently added a new bank account, and with that I was able to very easily connect and split my payments between different accounts. I have found they are also really great with updating my HSA account and making it clear how much money I can spend and how much money I have spent. **What do you dislike about Gusto?** One thing I'd like to know is that they did fix the issue with the Google login. One thing I would like improved would be seeing the pay time off that was accepted, declined, or pending a little bit more clearly. To me, it's not super intuitive. I think it should automatically be hidden until the user chooses to press on either pending, declined, or accepted PTO request. **What problems is Gusto solving and how is that benefiting you?** The problems Gusto has solved for me has been clocking in and out with ease, and managing my times off. It benefits me by taking off the stress of managing my time punches and taking off. I feel like I can trust this platform and how user friendly it is ### 8. User-Friendly, Streamlined Payroll with Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lizette G. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Gusto?** We have been using Gusto for our payroll needs, and it has been an excellent experience. The platform is incredibly user-friendly, making payroll processing simple, efficient, and stress-free. Even for those who may not have extensive payroll experience, Gusto's intuitive design makes navigating the system easy and manageable. One of the things we appreciate most is how streamlined everything is—from running payroll and managing employee information to handling tax filings and reporting. The software saves us a significant amount of time and helps ensure accuracy every pay period. Gusto has made payroll administration much more organized and efficient for our business. The system is reliable, easy to use, and backed by great customer support whenever assistance is needed. I would highly recommend Gusto to any business looking for a payroll solution that is both powerful and simple to manage. **What do you dislike about Gusto?** We honestly have not had any downsides or issues utilizing Gusto. **What problems is Gusto solving and how is that benefiting you?** I have not had any problems with Gusto. ### 9. Easy and Reliable Payroll with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Viviana L. | Customer Service Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Gusto?** I've continued to appreciate how easy Gusto makes payroll and employee management. The automated reminders and notifications help keep everything on track, and the employee self-service features make it convenient for team members to access their pay stubs and tax documents. The platform continues to save time and reduce administrative work. **What do you dislike about Gusto?** Overall, Gusto works very well, but adding more functionality and flexibility to the mobile app would make the experience even better. Having access to all desktop features on mobile would be especially helpful for users who manage payroll and HR tasks while away from their computers. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll at my job, and it's honestly super convenient. I can see my paychecks, taxes, and even benefits all in one place. It's easy to use, fast, and I don't have to bug HR every time I need a pay stub or info for taxes. ### 10. Time Saver, Stress Reducer! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2021 **What do you like best about Gusto?** I also like that Gusto proactively sends emails on financial related topics or changes in legislation that might affect my business. Lastly, it is easy to pull a report anytime. I get it done in a jiffy. **What do you dislike about Gusto?** As much as I appreciate the proactive emails, sometimes I feel that they waste my time as the topics are not as finely curated as they could be. I am a small business of two. I don't need freak out emails about legislation that does not apply to me. **Recommendations to others considering Gusto:** I tried several other Payroll companies over the years, one of the best business decisions I have made was to choose Gusto. **What problems is Gusto solving and how is that benefiting you?** As a small business owner, I wear many hats. I don't have an HR department or someone whose sole focus is taking care of matters like Payroll. With Gusto, I can feel confident that I am "doing things" correctly and quickly access reports when I need them. Gusto was a Godsend during the past year when I required information/reports for the Payroll Protection Program - both to apply for the funding and to apply for forgiveness. I had success all around! I couldn't have done it without Gusto. ### 11. Payroll is super simple with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel S. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Gusto?** I'm still only using Gusto for payroll and haven't used it for other benefits yet. But since my last review Gusto have really upped their game in making the experience and process even more user-friendly and as seamless as possible. From the dashboard when you log in, to completing a payroll literally takes seconds, provided there is no extra input required for that particular payroll. And even if there is, it's easy to do and very easy to navigate. **What do you dislike about Gusto?** While they've definitely taken steps to make things easier to find, I still do find it a little confusing sometimes to find documents I might need. There's a clear menu bar on the left side, but even inside this menus sometimes it can be hard to find where documents are because the tabs inside the menu are not always so obvious. I know that these are things Gusto is actively trying to correct and get better at. **Recommendations to others considering Gusto:** I'm sure there are other payroll services out there that have been around far longer and offer far more. It goes without saying that it's worth checking them out and comparing depending on your company's needs. I know that for me and my company, Gusto is great. **What problems is Gusto solving and how is that benefiting you?** Payroll is such a simple task that it is not a worry at all when it comes up. IN 2 minutes it's completely done. And if I ever receive anything in the mail regarding my payroll (either from the state or the IRS) I simply take picture of the letter, email or chat with their customer service and it gets taken care of. SO the benefits - practically no headaches with regards to payroll and major time saved. ### 12. User-Friendly Payroll with Very Little Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Gusto?** I like that Gusto is a very easy-to-use platform and user-friendly. It's got a built-in support system with live chat, so I can get help anytime. The initial setup was very easy with a step-by-step process that walks you through setting up each person on the payroll, applying their job title, and pay rates. It's pretty user-friendly, and I haven't had any complaints from the employees. **What do you dislike about Gusto?** I think that they give me a couple options. I wish it was different. They offer, like, a spreadsheet option and a legacy option when you're going to input payroll. I do have to hit the little toggle to legacy, because that's the way I am used to doing it. It's a kind of a double edged sword because I just wanted to use it one way. The idea of using it the other way could cause a little bit of a learning curve. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll, onboarding, W-9 info for contractors, and background checks. **Official Response from Camden Q:** > Thank you for sharing your experience with Gusto. We're happy to hear that our payroll system has been beneficial for you. We understand your concerns about the add-ons and will take that into consideration for future updates. - Camden Q Client Relations ### 13. Affordable, Fully Automated Payroll with Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andy B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Gusto?** Not only the price is great for our 3 person business, but it's all automatic. Payroll is run automatically. The state agency reporting is all done automatically. The W2's are ready. I literally generate reports as I want to and that's about it. When I needed help I got it no problem. **What do you dislike about Gusto?** Like any other program you get used to the menus and where everything is but it didn't take long. **What problems is Gusto solving and how is that benefiting you?** As owner/operator I have many hats. This takes a big part of my HR and finance hat off of me in a big way. I couldn't afford to pay someone to do my payroll and then what else would they do all week? It's great to have this one main function handled for me for a great price. Well worth it. ### 14. Easy Access to Historical Pay Info and Tax Documents **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsie K. | Summer Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Gusto?** I like how I can see historical information and the rate of pay that I get. It was amazing to come back for a second-year summer internship and see the historical pay and timing of pay that I had last year. It was also super easy to file my taxes and access the information even though I hadn't logged into the system for months! **What do you dislike about Gusto?** I disliked how it kept sending me emails to file my taxes when I already filed them. I wish that there was an option to say I already filed them and opt out of the reminder emails since they were not applicable anymore. **What problems is Gusto solving and how is that benefiting you?** Gusto makes it super easy to see the taxes and how it effects my paycheck. I love the graphs. It makes it super easy to see how taxes are effecting my paycheck. ### 15. Intuitive, Time-Saving Payroll Made Easy with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Prashanth J. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Gusto?** What I like best about Gusto is how intuitive and straightforward it is to run payroll. The interface is clean, onboarding new employees takes just a few minutes, and I don't need any accounting background to get everything right. It saves me hours every pay cycle." **What do you dislike about Gusto?** Some of the reporting and customization options feel a bit limited compared to more robust HR platforms. If you need very specific or advanced reports, you may find yourself exporting data and building it manually elsewhere. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the problem of manual, time-consuming payroll processing. Before, running payroll meant hours of calculations, tax filings, and paperwork. Now it's largely automated, which frees up time I can put toward growing the business instead of administrative tasks. ### 16. Reliable platform for payroll and HR management **Rating:** 4.0/5.0 stars **Reviewed by:** Max F. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Gusto?** Gusto is simple to use and makes payroll, benefits, and employee management easier to handle in one place. The interface is clean, the steps are easy to follow, and it helps reduce the amount of manual work needed for regular HR and payroll tasks. I also like that it keeps important employee information, tax documents, and compliance-related items organized, which makes it easier to stay on top of things as the business grows. **What do you dislike about Gusto?** Some areas can feel limited when trying to find very specific forms, reports, or advanced settings. The platform is generally easy to use, but certain items may require extra searching or support guidance. More visibility into where specific employer documents are located would make the experience even better. **What problems is Gusto solving and how is that benefiting you?** Gusto helps centralize payroll, employee records, benefits, taxes, and onboarding in one system. This saves time, reduces manual tracking, and gives the business a more organized way to manage HR responsibilities. It also helps create a more professional employee experience without needing a large internal HR team. ### 17. Gusto Eliminates Back-Office Friction with a Best-in-Class UI and Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan S. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Gusto?** What I like best is that Gusto completely eliminates back-office friction. When you’re running a multi-site P&L and driving EBITDA expansion, you can't afford administrative bottlenecks. Gusto installs the operating rigor I need to scale teams seamlessly from day one. Here are the specific features that drive the most value for my operations: Best-in-class UI/UX: Instead of wrestling with clunky legacy HR software, the intuitive interface saves my team hours every week processing multi-state payroll and compliance. Seamless Integrations: The platform connects effortlessly with our existing financial stack. This workflow improvement automatically feeds clean, real-time labor data directly into my weekly EOS scorecards, speeding up our decision-making. Guideline 401k Addition: This was an unexpected benefit that turned out to be a huge plus. It seamlessly integrates directly into the payroll process, allowing us to roll out competitive, enterprise-grade retirement benefits with zero administrative bloat. It delivers the exact performance and ROI I need to keep the leadership team focused on aggressive revenue growth rather than manual paperwork. **What do you dislike about Gusto?** While the software itself is phenomenal, the moment an issue requires human intervention, the execution cadence completely breaks down. Their customer support is painfully slow and, frankly, weak. If you run into a complex, multi-state tax issue or a compliance edge case that falls outside their automated UI, getting a knowledgeable human on the phone or a timely resolution becomes a massive bottleneck. For a platform that I rely on to eliminate administrative friction, waiting days for support to resolve a critical payroll or benefits issue creates the exact operational drag I hired them to prevent. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the problem of back-office bloat and administrative friction. When you are scaling a multi-site operation and expanding into new markets, managing payroll, compliance, and benefits can easily become a massive resource drain. The primary benefit is execution intensity. By automating the heavy lifting and integrating seamlessly with our financial stack, Gusto eliminates the need to build a massive internal HR department. It gives me clean, real-time visibility into labor costs, which feeds directly into my weekly EOS scorecards. Ultimately, it keeps my leadership team out of the administrative weeds and 100% focused on driving revenue growth and expanding EBITDA. ### 18. Intuitive platform working to make SMB Owners' lives easier **Rating:** 5.0/5.0 stars **Reviewed by:** Annie M. | Digital Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Gusto?** Gusto recently updated its contractor payment interface to appear more table-like and more itemized—chunking out base pay, tips, overtime, and reimbursement. We're able to see all the important info without too much scrolling and can easily visualize payments across different contractors. **What do you dislike about Gusto?** Looking forward to seeing how the newly announced AI agents improve the platform though I'm wary of how over-investment in AI tools means other areas of the product are neglected. I hope a balance is struck. **What problems is Gusto solving and how is that benefiting you?** Gusto is a one-stop shop for our agency. We don't have to log in to a bunch of different spots or bog someone down with emails related to PTO, payroll, performance evals, etc. The tutorials and insights were super helpful for onboarding so I feel like all of the employees have a solid grasp. What's great too is that employees can really customize their experience and set up their own dashboards. ### 19. Gusto Makes Payroll Effortless with Powerful Integrations and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Robert K. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Gusto?** Gusto simplifies payroll processing at it's core and makes it a very efficient, user-friendly, pain free experience! The helpful features are endless and the integration opportunities beyond payroll (benefits management, expense reports, bill pay, etc) are such a value add for the cost point. They Customer Support team is vast and there are numerous ways to get in contact with them depending on your preference. Overall, Gusto is the best-in-class and I would recommend it to companies of ANY size that want the best possible experience! **What do you dislike about Gusto?** Our only current downside is that our 401(K) plan does not have a direct feed/integration opportunity, but we're looking into switching to a provider that integrates seamlessly with Gusto for less manual work and room for human error. **What problems is Gusto solving and how is that benefiting you?** Pay subcontractors was always a cumbersome process. Now, we're able to seamlessly integrate them into the Gusto platform, pay them in a timely manner and have 1099s processed at year-end for us with ease. ### 20. Easy Payroll, But Support Needs Work **Rating:** 4.5/5.0 stars **Reviewed by:** India H. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Gusto?** Gusto allowed me to pay my team on a timely fashion. It's easy to use. Looking at the reports is very easy, and it helps me keep track of what I pay, how much I pay, and why I pay my staff. The initial setup was very easy. **What do you dislike about Gusto?** I have trouble reaching customer service when I have an issue. I use the chat feature and it told me I had to email them to report the issue I was having with my client's payroll. It's been over three weeks, and I still haven't heard a response yet. **What problems is Gusto solving and how is that benefiting you?** Gusto lets me pay my team in a timely fashion. Looking at the reports is very easy, and it helps me keep track of what I pay, how much I pay, and why I pay my staff. ### 21. Effortless Payroll, Taxes, and Onboarding with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Keshav B. | Dr, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Gusto?** Automated Payroll & Taxes: Gusto handles local, state, and federal payroll taxes automatically, which is a massive time-saver and compliance lifesaver. Easy User Interface: Unlike legacy HR software, Gusto is clean, modern, and incredibly easy for both administrators and employees to navigate. Seamless Onboarding: Adding new hires, setting up direct deposits, and signing digital W-4s/I-9s takes minutes **What do you dislike about Gusto?** Tiered Pricing: Some of the best features, like priority support and advanced HR tools, are locked behind the higher-tier, more expensive plans. Support Response Times: While the help center is comprehensive, reaching a live support agent can sometimes take longer than expected during peak payroll cycles. **What problems is Gusto solving and how is that benefiting you?** Gusto integrates digital time-tracking directly into the payroll system. Your staff can clock in and out via an app, and their hours—including overtime and approved PTO—automatically sync to the payroll run. You can review, approve, and pay your entire team in just a few clicks. ### 22. Perfect Payroll Balance for Small Businesses—Fast, Intuitive, and Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Priscilla A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Gusto?** Gusto has been a great addition to our small business. We have fewer than 25 employees, so we don’t need a lot of extra bells and whistles. That said, we do need strong compliance support and a payroll process that runs just as efficiently as it does at larger companies. Gusto has struck the perfect balance for us, at a price point that can’t be beat. The system is incredibly user-friendly and intuitive. Anyone with even a basic understanding of payroll can use it. We also use the time-tracking feature, which has worked perfectly for us, and it includes geo-tracking—something that’s important for monitoring our staff’s performance. The system provides plenty of reminders, which helps ensure payroll is always run on time. Reports are downloadable as well, so our CPA and managers can easily access the information they need to do their jobs and integrate into their systems for accounting and performance reviews. For example most reports has a .csv download feature which is easily uploaded into most systems. Additionally, the quick function of all features has been great. I didn't expect to be able to run payroll so quick! They must have a bunch of AI features in the background helping me out! My one hiccup has been support. I haven’t had the best experience getting issues addressed, especially over the phone, and I ultimately had to find a workaround for what I needed. Even with that, I’ve been very impressed with Gusto overall. **What do you dislike about Gusto?** As I mentioned in my main review, the support hasn’t been as ideal as I would like. I called and emailed about a problem I was having with time-off accruals, but I never got a response, and no one I spoke with on the phone could help. Each person told me they would escalate the issue, but it still didn’t get resolved. In the end, we agreed, internally, to manually track our accruals outside of the Gusto system. This limited the integration we were hoping to have with Gusto. That’s unfortunate, but it was the only workaround we had after being unable to get it fixed through Gusto. For all other issues, the AI and online support have been good enough. **What problems is Gusto solving and how is that benefiting you?** As I mentioned in my main review, we’re not a large company. A lot of payroll processing providers include tons of features we simply don’t need, and they of course charge for them. Since we don’t use those extras, we didn’t want to pay for them. Gusto fits this need perfectly: we can add or remove what we need and pay only for what we actually use. On top of that, the system feels just as sophisticated as some of the bigger providers, which gives us confidence in relying on it for such an important part of our company. ### 23. Easy Payroll Compliance and Automated 401(k) Contributions **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | Parent Volunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Gusto?** I manage my own payroll so I can easily stay compliant with reasonable salary requirements. I also automate my 401k contributions and keep deductions consistent and standardized with every payroll run. **What do you dislike about Gusto?** The setup was more complicated than it needed to be. I wasn’t guided clearly through the details of setting up payroll for our owner-employee arrangement for my husband and me. Gusto does have the options built in, but it still took some time to get everything set up correctly and to connect with the right person for help. **What problems is Gusto solving and how is that benefiting you?** The biggest surprise has been how flawlessly it handles year-end compliance and tax filings. I originally adopted Gusto just to simplify cutting checks, but its built-in S-Corp tax handling completely eliminated the headache of calculating and remitting federal, state, and local taxes. It even generates and files all necessary W-2s and 1099s automatically at no extra cost, meaning I never have to worry about missing a filing deadline. ### 24. Simple, Fast UI That Makes Finding PTO and W-2 Info Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Angie K. | Director, Client Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Gusto?** As an employee, I find the user interface very simple. The home page and desktop shows all of the options in a quick to view screen. This saves me lots of time to search for the information I am looking for. The system is fast and once on the page I am looking for, it provides simple and easy to understand information whether for my remaining PTO time or my W2 form. It saves me time to get the information I need. **What do you dislike about Gusto?** I literally have not had a negative experience with any of the features that I use. **What problems is Gusto solving and how is that benefiting you?** I worked for another company and the HR software was clumsy and the tabs where I needed to access information were buried in the navigation buttons. It took a long time to finally click to where you needed to go. Gusto is a welcomed experience for me in that the navigation buttons are organized logically it speeds my time to find something and allows me to review and retrieve the information I need fast. The time-saving aspect and organization of this site is a huge benefit to me. ### 25. Gusto Makes Payroll and HR Simple, Organized, and Automated **Rating:** 4.5/5.0 stars **Reviewed by:** Keici P. | HR Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Gusto?** What I like most about Gusto is how simple and organized everything is. Payroll, onboarding, benefits, and employee management are all in one place, so it makes daily tasks a lot easier to handle. The interface is clean and user friendly, which helps a lot especially when training new employees or trying to complete things quickly. I also like that most processes are automated, so it reduces manual work and chances for errors. **What do you dislike about Gusto?** One thing I don’t really like is that sometimes certain settings or admin options can be harder to find than they should be, especially if you don’t use them often. There are also a few limitations when it comes to customization and reporting compared to some larger platforms. Nothing major, but small improvements in those areas would make the experience even better. **What problems is Gusto solving and how is that benefiting you?** Gusto helps simplify a lot of HR and payroll processes that normally take a lot of manual work and follow-up. It keeps employee information, onboarding, payroll, documents, and benefits all in one place, which makes things much more organized and easier to manage day to day. It’s also helped reduce errors and save time, especially when handling onboarding tasks or payroll updates for multiple employees. Overall it makes processes smoother and more efficient for both admins and employees. ### 26. Easy Setup, Straightforward Daily Use, and Reasonable Fees **Rating:** 5.0/5.0 stars **Reviewed by:** John G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Gusto?** After getting pricing from banks and accounting/CPA firms, there was really no comparison for a small business—choosing anything else didn’t make sense to me. The main advantages are the easy setup, how straightforward it is to use day to day, and the reasonable fees (our monthly fee is $56). Customer service was a little hard to reach at first, but once I got someone on the line, it was very good and genuinely helpful. **What do you dislike about Gusto?** Aside from the challenge of reaching a customer support person by phone—which seems to be a weak point for nearly every company these days—I have no complaints. Once I had someone on the line, they were able to log into my screen and guide me through the menus so I could make the adjustments I wanted. **What problems is Gusto solving and how is that benefiting you?** I was looking for a payroll service that’s reasonably priced and easy to use, and this one fits what I needed. ### 27. Simple, Reliable Payments to My USD Account—Fast, Secure, and Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Ronnie Z. | Customer service, technical support & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Gusto?** What I like most about Gusto is how simple and reliable it makes the payment process, especially as a freelancer in LATAM. The payments arrive quickly and securely directly to my USD account, which gives me peace of mind and makes managing finances much easier. I also appreciate how professional and organized the platform feels compared to other payment methods, especially with lower fees and a smoother overall experience. **What do you dislike about Gusto?** One thing I would improve about Gusto is giving freelancers and employees more flexibility to choose their withdrawal or payment schedule preferences. For example, After the money is my Gusto balance, I'd love having options to select weekly, twice per month, monthly, or quarterly payouts would make the platform even more convenient and customizable based on each person’s financial needs and preferences. **What problems is Gusto solving and how is that benefiting you?** Gusto is solving one of the biggest challenges for international freelancers: receiving payments securely, quickly, and with lower fees. What benefits me the most is the ability to receive USD directly into my USD account without being forced into currency conversion, which helps avoid unnecessary exchange losses and extra charges. It makes international payments feel much smoother, more transparent, and more professional. ### 28. Effortless Payroll and Time Tracking with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina S. | Summer Day Camp Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Gusto?** I used Gusto to get my paychecks and clock in and out of work using the Gusto app. What I like most about Gusto is how easy it is to navigate. I always know how much money I will be getting, and it's easy to check and edit my hours whenever I need to. The setup was very easy and only took a few seconds. Compared to ADP, Gusto is easier to use and has more features. **What do you dislike about Gusto?** I haven't run into any issues so fare using Gusto **What problems is Gusto solving and how is that benefiting you?** I use Gusto to get my paychecks and track work hours. It's easy to check and edit my hours, and I always know my paycheck amount. Gusto is simpler and more feature-rich compared to ADP, which had frequent technical issues. ### 29. Affordable, Easy Payroll with Excellent Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Kristy W. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Gusto?** The price is hard to beat. It takes a while to get set up, but the customer service is usually great and helpful - so that's another plus. Once you are set up, the payroll is extremely easy to run (better than other platforms I've been on). I'd recommend this to anyone looking to simplify, cut costs and have a go-to for benefits and the like. **What do you dislike about Gusto?** Moving to any platform can be difficult, particularly if you've been in business as long as I have... finding all the required state/tax numbers, inputting them correctly, etc. Other than that, Gusto has been great. **What problems is Gusto solving and how is that benefiting you?** Gusto has saved me a ton of monthly payroll. I also like that you can run as many payrolls as needed for the same price. Customer service is great as well. ### 30. Top-Notch AI and a Clear, Efficient Payroll Experience with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Malachi L. | Mortgage Loan Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Gusto?** The layout of Gusto is what I enjoy most! It clearly indicates your pay, timing and other functions of the workplace! It does a great job of integrating all the features you need. The AI technology is top notch. I believe it performs more efficiently than other systems I've used. The onboarding experience was a strong start to the process. You definitely get what you pay for! Gusto is the way to go! **What do you dislike about Gusto?** I really wish they would deliver the cards for the wallet faster. **What problems is Gusto solving and how is that benefiting you?** Gusto helps me clearly see my pay schedule and make sure my hours are clocked correctly. So far, I haven’t run into any problems, but it’s still new to me. ### 31. User-Friendly, All-in-One Platform with a Lifesaving Parafin Payroll Bridge **Rating:** 5.0/5.0 stars **Reviewed by:** No Comment W. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Gusto?** I like that everything is integrated into a user-friendly platform. I don’t feel like I have to be technologically proficient to understand and use the software. Also, the Parafin payroll bridge has been a lifesaver a few times while we wait on working capital. Being able to compare benefits side-by-side without having to have a phone call has been very useful, and while I haven't actually switched to one of those options, it does allow me to stay confident that the benefit we do have are the best for our business. My favorite feature is that the employees can add and change their banking and personal information without additional work on my end. **What do you dislike about Gusto?** So far I haven't had any issues except that changing the payroll periods and dates can be a little bit tedious and confusing. Fortunately, once that is set up it is very simple. **What problems is Gusto solving and how is that benefiting you?** Employees can update their profiles and pay preferences without needing my input, which is very convenient and saves me time. ### 32. Great Graphics and Easy Onboarding Make Payroll Feel Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Elyse B. | Director of Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Gusto?** I like the graphics for Gusto, which make processing payroll seem not as mundane as other sites. The documents feature and onboarding is also really helpful and easy to use. **What do you dislike about Gusto?** Creating tasks for onboarding feel too bare bones, I'd like to be able to attach documents and other things to tasks but have been unable to do that. I also haven't had much luck with Gusto AI chat, so I have to go to Google to find answers to my questions. **What problems is Gusto solving and how is that benefiting you?** Gusto has really made it easy to do background checks and drug testing. So now we don't have to go through third parties. Having it all in Gusto makes it easier to keep track and save all necessary documents. I like the Checkr and Middesk features best because it takes the guess work out of background checks and tax info. ### 33. Easy-to-Use Payroll with Seamless Integrations and Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Amber S. | Dental Hygienist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** Gusto is a payroll system that’s very easy to navigate and gives me all the specific information I need to understand my paycheck. It also provides my end-of-year tax information, which is really helpful. I’d recommend it to any employer as the price is quite reasonable. The platform integrates with all of our existing software with minimal effort. All of my coworkers have had positive experiences with it as well, with the system performing well as far as speed and reliability. The platform does offer an AI Assistant, Gus, if you need any assistance. Onboard was quite easy and support is available to make the process seamless. Plus, I enjoy the cute little pig icon! **What do you dislike about Gusto?** It is difficult to actually find any faults with this system. I have used multiple platforms in the past, and this one stands out as a winner. My only complaint is that it rounds up my hours on the email notification and that is a little bit confusing. The pay stub has a more accurate accounting of my hours worked **What problems is Gusto solving and how is that benefiting you?** Gusto helps me by making it easy to look up all of my paystubs in one convenient location. Prior to this, the employees only had paper paystubs, which could easily be misplaced. Now all of the employees have access to all of their payroll information instantly in an easy-to-use platform ### 34. My experience with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda B. | Payroll Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Gusto?** I am a Payroll Specialist for an Accounting and Bookkeeping firm, so I use Gusto along with another well known platform to perform all of my payroll tasks. I can say that there are certain things that I like a lot more on Gusto then on the other platform, such as ease of navigation across the platform, helpful, generally knowledgeable and friendly customer service and multiple different options of contacting customer service including chat, (which I use most frequently) email, phone call (when the lines are open) or a call back feature. They have a pretty helpful knowledgebase if you are trying to resolve an issue on your own as well. I did utilize their certification programs when I was first learning how to navigate Gusto as well, which I found very helpful and being able to add the badge to my signature lets our clients know that I have done my due diligence to learn the ins and outs of the Gusto platform. Gusto has a ton of useful features to offer it's clients, and we also use Gusto for our own payroll platform, so I use it as a user as well as an Administrative role and find ease of navigation to be across the board as both types of users. **What do you dislike about Gusto?** So far with my personal experience, there have been a few areas that could use improvement. I have had a few encounters with customer support, primarily through chat, that have given out incorrect information which lead to further interactions needed with customer support for the same issue. There have been numerous bugs and issues on the site that I have needed to report as well. There are still a few features that clients would like to see Gusto develop, such as options for Roth 401k deductions (post-tax), as one example. I have also been told on numerous occasions by customer support that I would be contacted further about a specific issue, and never heard back from anyone regarding my case. I have also requested call backs and never received any call back. **What problems is Gusto solving and how is that benefiting you?** We have been able to sell a lot of our clients on Gusto's payroll services, which helps our business grow and gives our clients confidence in our abilities to handle their payroll with precision and care on a trustworthy and fairly priced platform. ### 35. All-in-One Time Tracking and Payroll That Keeps Everything in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Leon G. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** I personally use Gusto mainly for the time tracking / logging in & out part of it. It’s also pretty easy to correct/fix errors when you make them as well. No searching for items in multiple places. And the fact that my paychecks, time off requests, etc…are all located within the same site, has saved me the trouble of being logged in to 3 different sites (at 10pm) trying to see if I was paid correctly. **What do you dislike about Gusto?** The Gusto Mobile App leaves a lot to be desired compared to the full Gusto Desktop version. For example, many items are either hidden somewhere or missing altogether and it is frustrating when the only platform you can access Gusto is via the mobile app. Additionally load times can be long…especially when accessing payroll. While my couch may be comfortable, I don’t want to spend that much time waiting to view information. The recruiter side of Gusto appears to be “half baked” as well. **What problems is Gusto solving and how is that benefiting you?** Prior to using Gusto; managing employee work schedules/time keeping records…as well as verifying/paying employees was a huge task. In addition; Gusto provides a single log-in point for all of our time related needs (time-off, pay-history, time-tracking); therefore we are not required to send emails to HR each time someone wants to verify their own information. ### 36. Gusto AutoPilot Makes Payroll Practically Hands-Off **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas B. | Mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** The single best thing about Gusto is its AutoPilot feature. If your team consists of salaried employees or hourly staff with steady schedules, you can virtually eliminate "payroll day" from your calendar. You set the schedule once, and Gusto automatically calculates, runs, and deposits the money. **What do you dislike about Gusto?** Gusto lets you manage employee health insurance benefits directly in the app, but they act as the broker. Right now, Gusto’s health insurance brokerage services are only available in certain states. If your business operates in a state they don’t cover, or if you already have an external insurance broker you like, integrating your existing benefits into Gusto’s automated deductions can feel very clunky and may require a manual workaround. **What problems is Gusto solving and how is that benefiting you?** At its core, Gusto eases the headache of administrative fragmentation and regulatory anxiety by turning high-stakes business chores into a more automated, single source of truth. By automatically calculating, filing, and paying local, state, and federal payroll taxes in the background, it reduces the constant worry about costly IRS mistakes and compliance audits. It also smoothly manages everything from digital, paperless employee self-onboarding to sending clean, correctly categorized data directly into accounting software like QuickBooks. ### 37. Easy Goal Tracking and Performance Reviews in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Mandy R. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** I like the performance section for recording and tracking goals. I like that the manager can see it and it makes it an easy platform to measure success. Being able to see your past reviews also helps when writing yours each time. **What do you dislike about Gusto?** I don't think there is anything specific that I don't like about Gusto. The features are user friendly. It is easy to track past documents you have been provided or signed. It would be nice to have more info under the benefits tab about your benefits or links to access the info outside of Gusto. **What problems is Gusto solving and how is that benefiting you?** We use to track time on excel sheets that would manually be entered for paying. Costing time and more personnel. Gusto helps us to streamline this. It also helps take care of state specific info since we are a remote global organization. It would be nice if people outside the US that are employees could use it as well. ### 38. Fast, Free Mobile Time Tracking with Easy Setup and Fingerprint Sign-In **Rating:** 3.5/5.0 stars **Reviewed by:** Max C. | Software Development Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** I quite like how easy it is to track all my hours from my phone and I don't have to use a time clock and stuff - I have not tried using any integrations with it before, but I would say it connected well well with the security features on my phone like the fingerprint sign in. It was really easy for me to get set up the first time I used it, and when I moved to a second job that also used gusto, it was very easy. It is completely free for me to uses so. Ia always appreciate that. On my phone, it is always super fast and does not use a lot of data which is nice in case I am working far away. I actually really appreciate that the app is kept simple and does not have any chatbots or other ai features. Where they do use ai, it is just like computer vision stuff that actually makes life easier. **What do you dislike about Gusto?** I wish there was better support for phone apps - my phone only worked for one of my jobs and then there was something like "its not implemented for this company yet" or something. I have not had a company that used slack integrations because both said they were kind of useless. I wish there was some integration between Jira and the "performance" section of Gusto. **What problems is Gusto solving and how is that benefiting you?** Working remote, gusto is helping to make sure that I have accurate pay and easy time card management. This is much better than using sheets or something similar like my previous job and it makes sure that pay is always accurate and fair. ### 39. Easy to Use, Excellent Support, and Seamless QBO Integration with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia T. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Gusto?** The ease of use is excellent. Support is always quick to respond, answering my questions professionally, promptly, and in a friendly manner. I’ve never run into any errors, and the performance of the software is top-notch. I’m paying a LOT less for Gusto than I did with my previous payroll software. Gusto integrates perfectly with my QBO, and the option to utilize Gusto's AI features is great, too. **What do you dislike about Gusto?** The only thing I would change is having the ability to add classes to the journal entries during the sync with QBO. Right now, I have to manually add classes to the JEs that Gusto creates when I run payroll. Hopefully, this will become an option in the near future. **What problems is Gusto solving and how is that benefiting you?** Our monthly subscription expenses have decreased considerably. I’ve saved at least 5–10 hours each workweek since we switched to Gusto. The reminders Gusto gives for completing tasks are very helpful, especially because it’s easy to get distracted in this office when so much is going on. Having Gusto prompt me to finish what I need to do keeps me on track and helps ensure tasks don’t get missed. ### 40. Simple and Effective HR Management **Rating:** 5.0/5.0 stars **Reviewed by:** emily p. | General Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Gusto?** I really like the simplicity of Gusto; everything I need regarding human resources including clocking in and out, reviewing my hours, being able to see when I get paid next, accessibility to my hire documents. I love that it is all in one place. I also find the mobile app incredibly helpful. Everything that I use on my desktop can be accessed just as easy on my phone or tablet. The initial setup, creating a new account, entering payroll banking information, and signing documents, was also very easy. The site was very straightforward and easy to follow. **What do you dislike about Gusto?** There is nothing that I dislike! **What problems is Gusto solving and how is that benefiting you?** The probIem that Gusto is solving is disorganziation of HR materials. Gusto allows me to access to ALL of my human resources information in one, easy to use spot! I can track my hours, see my pay structure, manage time-off requests, review my personal documents if necessary and even access a list of my work peers. Everything is just simple and keeps all necessary HR documents in one place. ### 41. User-Friendly, Time-Saving Guidance That Simplifies Complex Payroll Tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Susan J. | Artistic Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Gusto?** It is very user friendly. I like that Gusto gives me tasks so I can just complete them. I also like that it takes the guess work out of doing very complicated government and left-brain work. Knowing that I just have to log in and follow instructions saves me hours of brain energy and frustration. **What do you dislike about Gusto?** Some of the "tasks" seem necessary but upon further investigation, it feels like Gusto is trying to suggest something that I don't need but think I do in order for Gusto to sell me that service. **What problems is Gusto solving and how is that benefiting you?** Solving the payroll set up was massive. I really didn't know how to do it and Gusto walked me through it step by step. It saved me so much time and energy while also giving me peace of mind. ### 42. Fast, User-Friendly Platform, but Onboarding a Second Payroll Needs Smoother Setup **Rating:** 3.0/5.0 stars **Reviewed by:** Sarah R. | Undergraduate Research Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Gusto?** I like the simplicity and how user friendly the platform is. It does a good job of integrating information and allowing for easy acess to these tools. Gusto is very fast and reliable and updates information quickly. I feel that I am getting my moneys worth with the platform. Onboarding was a bit of a struggle when it came to me adding my new company, the customer support was alright, and I neded up solving the issue in the end. I have yet to notice any artificial intelligence tools but I think that could be a helpful tool to capitalize on. I do like the automation smrt feature of the W2 forms for signing them it makes it very easy. **What do you dislike about Gusto?** Gusto made the onboarding process for my new company a bit challenging. I think a smoother system to allow a second payroll option would be helpful, rather then needing to make a whole new account for the second payroll. **What problems is Gusto solving and how is that benefiting you?** Gusto makes payroll simple, makes understadning the tax system very easy, with reports easy to acess. ### 43. Effortless Payroll Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Gusto?** I really like Gusto because it's easy to use, and I can always call someone and get assistance when needed. The customer service is really great, and they're always easy to get ahold of. I also like their referral program, which has been helpful as a firm owner to refer it over to my clients and receive a nice compensation. They're fairly priced and don't charge per payroll. The initial setup was really easy, and my whole team knows how to use it, so it makes running payroll smooth. **What do you dislike about Gusto?** I guess the only thing I would say that could be improved is that Gusto sometimes doesn't file some tax returns, and they don't necessarily tell you. You have to kinda go digging for them. So if you could get a notification that something wasn't filed, that would be really helpful. The only other item that I've kinda dealt with recently that I need to call and get assistance on is that my client keeps getting charged for a service that we never signed up for, priority support. We've thought we fixed it once, and this is the second invoice that she's getting charged for. But, I know I need to give them a call, and I'm sure they'll be able to help us out with that. **What problems is Gusto solving and how is that benefiting you?** Gusto makes setting up and managing payroll easy and provides reliable customer service. It simplifies the process for my firm, doesn't charge per payroll, and offers a helpful referral program. My team finds it user-friendly, and we always have support when needed. ### 44. Streamlined Payroll and HR Management **Rating:** 5.0/5.0 stars **Reviewed by:** Owen Z. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Gusto?** I use Gusto for payroll and HR employee management. I like that it simplifies what would otherwise probably be a difficult process, especially in tracking employee time and making sure people get paid accurately. I like using the expense submission and approval process, and the time off request feature. It's great that it offers time tracking so people can clock their hours. Gusto also makes it easier to track who has time off because I can see all the time off requests at a glance. I appreciate that it's got a calendar feed that I can send to a calendar app and see those overlapping with payroll deadlines. Overall, I find these features helpful and efficient. **What do you dislike about Gusto?** I find the expense entry mechanism on the mobile app isn't ideal, but it works well on the desktop so it's not a dealbreaker for me. **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies payroll and HR management for me, making it easy to handle time tracking, overtime pay, and accurate payments. It also streamlines tracking time off requests, integrating with a calendar app for easy scheduling. I also appreciate the way it integrates contractors with employees, while keeping their distinctions clear and easy to filter. ### 45. Easy Payroll and Tax Filings with Time-Saving QuickBooks Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Gusto?** I love how easy it is to run payroll on a regular or as needed basis. I especially appreciate Gusto takes care of all of the tax filings for my company. Gusto alerted me to department of labor laws regarding time off accrual that I didn't even know where changing, and then provided an easy solution by walking me through creating a time off policy. It saves me time and money by taking care of mundane tasks. With it's QuickBooks Sync I'm able to easily reconcile payroll deductions and have an accurate understanding of my payroll expenses. **What do you dislike about Gusto?** For what I need Gusto covers everything. There are some interesting benefits and features at higher subscription tiers but I haven't had a need to jump to a higher tier yet, maybe as I expand. **What problems is Gusto solving and how is that benefiting you?** The biggest problem Gusto is solving for me is taking the guesswork and headache out of payroll and the associated taxes. ### 46. Beautiful, Simple Platform That’s Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Gusto?** I like how the platform actually looks. Whether it's the app or the website, it is very pretty and easy to navigate. It is very simple. I like how easy it is to set different savings goals, as well as how much money is in my regular checking account. The PTO page is also very easy to navigate. I do not pay for the platform; my work does. The website is fast, and so is the app. Whenever I have needed customer service, they were very good about getting back to me. Have not tried connecting it to other platforms, but I have navigated those pages, and it seems like it would be easy to do so. I feel like I am getting my money's worth from the platform. The AI assistant chat feature is helpful. **What do you dislike about Gusto?** I can't think of anything that I do not really like, if I had to be very picky I would maybe say that it is a little bit hard to navigate the saving goals and I wish I could just close one of them from the site instead of having to talk to customer service. It is a little bit hard to move money between bank accounts/ integrate another bank account. **What problems is Gusto solving and how is that benefiting you?** It is solving the problem of having to get a paper check, and it is helping me automatically pull money from my check and set it aside. ### 47. Gusto Makes Payroll Fast, Easy, and Stress-Free—even in a Time Crunch **Rating:** 5.0/5.0 stars **Reviewed by:** Amarisa B. | capacity building manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Gusto?** Gusto is easy to use. I have very little experience with payroll before and have enjoyed how easy and quick it is to use while in a time crunch. I like the ability to be able to enroll into workshops to learn more and become more educated. I was able to use AI to figure out how to get my staff paid on time due to the holiday and it answered all my questions even when I did not know how to phrase my questions. The server is always quick and I am able to even effeciently use the mobile version **What do you dislike about Gusto?** I was notified a little later than expected about the holiday discrepancy and it affected our pay date. **What problems is Gusto solving and how is that benefiting you?** being able to have easy access and tracking of payments and time off hours! ### 48. Streamlined Payroll with Gusto’s Intuitive UI and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Gusto?** Gusto has a great UI. It had a lot of integrations that are helpful. It performs very well at a reasonable price. The support and onboarding staff are helpful and responsive. I have used them several times. I have no experience using Gusto's "AI" but the intelligence in Gusto's forms have certainly helped me streamline my payroll process. When you are a small business owner, you are often the income producer. Gusto takes payroll from being a fire you have to put out, to an automated process you only need to think about when you're onboarding, generating tax forms, or reviewing reports. And even then, it takes the pain out of those actions. I highly recommend. **What do you dislike about Gusto?** The most difficult thing about using Gusto has been setting up my tax accounts. However, Gusto does offer to allow a third-party to complete this step for you. The price was a bit high for me to justify but the process has been a pain and it is unfortunately associated with payroll in my mind. **What problems is Gusto solving and how is that benefiting you?** The entire payroll process. I don't have to do any other math manually. I don't have to draft and file a form to the IRS periodically. I don't have to write checks for myself and my employees. That's all taken care of. It has been a real game changer. ### 49. Reliable Payroll and HR Solution with Effortless Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Gusto?** I love how Gusto has made managing our team so much easier, from onboarding new employees to running payroll, everything is simple and straightforward. The ability for new hires to complete their paperwork online saves us a lot of time and keeps everything organized. The tracking of employee hours and management of time-off requests, along with easy access for employees to their pay stubs, tax forms, and payroll information, is a big plus. The feature that tracks insurance eligibility and reminds us about the 60-day waiting period has been especially helpful. Gusto also makes the initial setup super easy and quick, which was a great start for us. It's become a tool we rely on every day, and I'd definitely recommend it to any small business looking for an easy, reliable payroll platform. **What do you dislike about Gusto?** Sometimes, when onboarding a new employee, it glitches and says they did not sign their I-9, which causes me to have to manually push the onboarding through and fill it out myself. Otherwise, that's typically the only hiccup I have. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to streamline onboarding, manage payroll, and keep employee documents secure. It organizes everything online, saving us time. It tracks employee hours, manages time-off requests, and monitors insurance eligibility deadlines. Gusto reduces HR stress and is easy for both the office and employees to use. ### 50. Effortless Payroll, Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie F. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Gusto?** I use Gusto because it's easy to use and cloud-based, which I find really convenient. The support has been good, and the interface is nice. The reporting feature works very well, allowing me to create custom reports, which is awesome. I appreciate using it for time tracking, which is really helpful, and the fact that it handles our state employment taxes and work comp is very helpful. It simplifies payroll, serves as a source of truth for employment information, and houses our onboarding tasks. Employees can set up their profile and banking information directly, so we don't have to be involved. **What do you dislike about Gusto?** The performance management/reviews process could be improved. I think it would be better with improved templates, the ability to modify templates, and reminders. **What problems is Gusto solving and how is that benefiting you?** Gusto makes payroll easy, serves as our source of truth for employment info, manages onboarding tasks, and simplifies tax handling. It allows employees to set up profiles and banking themselves. The interface is nice, and custom reports are easy to create. ## Gusto Discussions - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 4 comments, 7 upvotes - [Poor Customer Support](https://www.g2.com/discussions/32981-poor-customer-support) - 1 comment, 5 upvotes - [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) - 2 comments, 3 upvotes - [how do i work with a company that has such poor customer service ? what alternates are there in market ?](https://www.g2.com/discussions/how-do-i-work-with-a-company-that-has-such-poor-customer-service-what-alternates-are-there-in-market) - 1 comment, 2 upvotes - [NJ 927 in your report line 9 and 10 numbers are missing WHY.](https://www.g2.com/discussions/nj-927-in-your-report-line-9-and-10-numbers-are-missing-why) - 1 comment, 2 upvotes - [View Gusto pricing details and edition comparison](https://www.g2.com/products/gusto/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+19%3A15%3A52+-0500&secure%5Bsession_id%5D=6e255047-23a5-48d6-a9ee-d727339b13b8&secure%5Btoken%5D=a1ee593f53a4de2446cfd6431e0a5389028be1364a31181c98dcf0fdbe785496&format=llm_user) ## Gusto Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Anduril Industries](https://www.g2.com/products/anduril-industries/reviews) - [Aplos](https://www.g2.com/products/aplos/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [April](https://www.g2.com/products/april/reviews) - [April-Ai](https://www.g2.com/products/april-ai/reviews) - [Archy](https://www.g2.com/products/archy/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bar None Games](https://www.g2.com/products/bar-none-games/reviews) - [Basecamp](https://www.g2.com/products/basecamp/reviews) - [Bench](https://www.g2.com/products/bench-2026-02-22/reviews) - [Bench](https://www.g2.com/products/bench-2018-08-06/reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [Bïrch (ex. 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Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Platform Basics** - Interoperability - Performance - Portal **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking - Ongoing Performance Tracking - Applicant Tracking **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Platform Performance** - Reporting - Application Monitoring **Goals** - Goal-Setting - Company Goals And OKRs **Platform Administration** - Integrations - Compliance - Reporting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Platform Functionality** - Document management - Requalification - Compliance - Bid Management - Calendar Management - Invoice Management - Work Order Management - Supplier Management - Inventory Management - Task Management - Compliance Management - Contractor Management - Proposal Management - Safety Management - Communication Management - Contract/License Management - Job Management - Timesheet Management - Lead Management - Template Management - Procurement Management - Subcontractor Management - Workflow Management - Purchase Order Management **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise - Surveys & Feedback - 360 Degree Feedback **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Platform Additional Functionality** - Onboarding - Pre-qualifiation - Onsite Monitoring - Subcontractor Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - 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Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Estimating - Budgeting/Forecasting - Team Collaboration - Scheduling - Accounting - CRM - AI Copilot - Real-Time Updates - Electronic Signature - Real-Time Notifications - Task Scheduling - Multiple Projects - Contractor Database - Qualification Tracking - Project Tracking - Third-Party Integrations - Mobile App - Reporting & Statistics - Billing & Invoicing - Job Costing - Time & Expense Tracking - Equipment Tracking - Approval Process Control - Customizable Forms - Time Tracking - Customizable Reports - Project Time Tracking - Activity Dashboard - Reporting/Analytics - API - Cost Estimating - Alerts/Notifications **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation ## Top Gusto Alternatives - 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