--- title: Gusto Reviews meta_title: 'Gusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Read what the Gusto community has to say about different features, use cases, and pricing models. aggregate_rating: rating_value: 4.6 review_count: 12260 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Gusto Reviews **Vendor:** Gusto **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 12,260 ## About Gusto Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together. ## Gusto Pros & Cons **What users like:** - Users appreciate Gusto's **ease of use** , enjoying its user-friendly, intuitive features that simplify their experience. (5185 reviews) - Users value the **user-friendly interface** of Gusto, which simplifies payroll and HR tasks with effective automation. (2722 reviews) - Users highlight the **easy setup** of Gusto, appreciating its quick and straightforward initial experience compared to others. (2700 reviews) - Users appreciate the **accessibility and user-friendly design** of Gusto, making payroll management seamless and efficient. (2678 reviews) - Users appreciate the **user-friendly interface** of Gusto, making payroll tasks smooth and efficient to manage. (2263 reviews) - Users commend Gusto for its **user-friendly interface** , which simplifies complex tasks and enhances productivity effortlessly. (2209 reviews) - Easy Payroll (1970 reviews) - Intuitive (1912 reviews) - Users find Gusto a **time-saving solution** that simplifies payroll and hiring processes effortlessly. (1824 reviews) - Users value the **ease of use** of Gusto for payroll, simplifying tasks and enhancing overall efficiency. (1755 reviews) **What users dislike:** - Users find Gusto's **missing features** limiting, lacking intuitive expense handling and advanced reporting options. (619 reviews) - Users face challenges with **poor customer support** , finding it hard to reach representatives when needed. (548 reviews) - Users experience **payroll issues** including confusion with paused payroll confirmations and complications with manual pay entries. (454 reviews) - Users often face **login issues** with Gusto, experiencing repeated logins and integration challenges with their business systems. (415 reviews) - Users note the **limited customization** in Gusto, finding the mobile app less intuitive and lacking advanced features. (409 reviews) - Users find the **time tracking feature lacking** , desiring enhancements for ease of use and better reporting capabilities. (378 reviews) - Users experience **inconsistent support services** , leading to frustration and difficulties in resolving payroll issues effectively. (332 reviews) - Limited Features (331 reviews) - Limited Capabilities (328 reviews) - Slow Loading (301 reviews) ## Gusto Reviews ### 1. Fast, User-Friendly Gusto with Helpful Paycheck and Spending Tracking Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Gusto?** I like how accessible and user friendly Gusto is to navigate. The performance of the app and website is quick and clear to me as an employee whose workplace utilizes Gusto. I like the unique features that Gusto provides that help users track spending and the option to view your paycheck early before it is deposited into your account. **What do you dislike about Gusto?** While I am new to using Gusto, there is nothing that I dislike about my experience with the app or website. All my information has been tracked carefully and accurately and the customer support team is tentative and the AI intelligence features are helpful as well. **What problems is Gusto solving and how is that benefiting you?** Gusto has been beneficial for me by integrating spending trackers and helpful tips that make it easier to use each paycheck in a smart way and save money. I also like that I can link my calendar to Gusto so it automatically connects to my pay schedule and keeps other important details organized, such as tracking my PTO days. ### 2. Gusto Makes Payroll, Taxes, Benefits, and Onboarding Simple in One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Gusto?** What I like best about Gusto is how it brings payroll, tax filings, benefits, and employee onboarding into one easy-to-use platform. The automated payroll and tax features save me significant time, while the clear dashboard makes it simple to manage employees and find important information. Employees can also access their own pay stubs and tax documents, which reduces routine administrative requests. **What do you dislike about Gusto?** What I dislike most is that some advanced features and integrations are limited to higher-priced plans, which can make costs increase quickly as the company grows. Customer support response times can also vary when an issue is time-sensitive. More flexible plan options and faster access to knowledgeable support would improve the overall experience. **What problems is Gusto solving and how is that benefiting you?** Before Gusto, managing payroll, tax filings, onboarding, and employee records required several separate processes and a lot of manual follow-up. Gusto centralizes and automates these tasks, helping us run payroll accurately, meet important deadlines, and give employees direct access to their documents. This saves administrative time, reduces errors, and allows us to focus more on growing the business. ### 3. Reliable Payroll That Saves Us Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Gusto?** Payroll used to be one of those tasks we'd put off because it was so time-consuming, but now it's quick and straightforward. The interface is easy to use, even for someone without an accounting background, and everything from direct deposits to tax filings is handled in one place. We also appreciate that employees can access their own pay stubs and tax forms without having to contact us, which cuts down on administrative work. Overall, Gusto has made payroll less stressful and given us more time to focus on running and growing our business. **What do you dislike about Gusto?** If we had to point out a downside, it would be that some of the more advanced features require higher-tier plans, so the monthly cost can add up as your business grows. We also wish there were a little more flexibility when making payroll changes close to the processing deadline. Other than that, it's been reliable and has made managing payroll much easier for our company. **What problems is Gusto solving and how is that benefiting you?** Having payroll, tax filings, and employee records all in one place has made staying organized much easier. It also gives our employees a simple way to access their pay stubs and tax documents whenever they need them. Overall, it's helped us spend less time on paperwork and more time focusing on serving our customers and growing the business. ### 4. Intuitive Gusto: Easy Navigation and Outstanding Integration Support **Rating:** 4.5/5.0 stars **Reviewed by:** Tasha T. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Gusto?** Gusto is intuitive for me. I find that the menu and options are easy to navigate and aren't over complicated like other solutions can be. Another facet of Gusto that contributes to our positive experience is customer service. They helped us through the integration process as we integrated with Xero- it was simple and someone from Gusto supported the entire way. **What do you dislike about Gusto?** Gusto sends a lot of reminder emails for various tasks, which can add to overall email fatigue. **What problems is Gusto solving and how is that benefiting you?** Gusto is a solution for us that is efficient, performs well, and offers many services at a fraction of the cost that we were paying for similar functionality from ADP. It is a very intelligent tool at a good price and has smart AI capabilities. ### 5. Effortless Scheduling, but Mobile Compatibility Needs Work **Rating:** 5.0/5.0 stars **Reviewed by:** Jesenia W. | Assistant Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Gusto?** I enjoy being able to see how many hours the associates are working in real time and not having to guess. I like being notified when people haven't taken a break. I also like that my associates can use Gusto as a debt account, which helps with saving cash and seeing predicted earnings based on submitted timesheets. The initial setup was really easy because I had used the platform at another company, so it was a smooth transition. I also enjoy using Gusto with Gemini, as I have no problems with that. **What do you dislike about Gusto?** Sometimes the group schedule doesn't load, and as a manager, I have to grab my laptop to do my schedule instead of doing it on an iPad or iPhone. I'm forced to actually grab my laptop. i also dislike how the website will go dowmm for hours **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies scheduling across locations, enabling me to manage hours efficiently. I can track associate hours in real-time, ensuring part-timers don't exceed 35 hours, and receive break notifications. My team can save money and forecast earnings easily. ### 6. Efficient Payroll with Room for Contractor Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** julia r. | Administrative and Business Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Gusto?** I use Gusto for payroll and time tracking because it makes it easy to avoid doing manual payroll. I like that I can log and change hours easily. Gusto is easy to use and the customer service is helpful. It gives me time back by simplifying tasks that would otherwise take time from my workload. The initial setup was extremely easy. **What do you dislike about Gusto?** We have a lot of contractors, and they complain they can't log hours on their phone. I wish contractor payroll/time tracking was the same as full/part-time employees. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll and time tracking, which saves me time from manual payroll, and it's easy to change hours. It's easy to use, with helpful customer service, giving me time back to focus on my workload. ### 7. Payroll and HR Made Easy with Gusto’s All-in-One Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle B. | Project Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Gusto?** What’s most helpful about Gusto is that it basically takes all the headache out of payroll and HR and puts everything in one place. It automates payroll, handles the tax filings, and keeps you compliant without you having to stay on top of every little detail **What do you dislike about Gusto?** Customer support can be hit or miss depending on timing, and it’s not always available outside normal business hours. **What problems is Gusto solving and how is that benefiting you?** Gusto mainly helps solve the problem of how time‑consuming and complicated payroll and HR can be. Instead of having to manually calculate payroll, figure out taxes, and keep up with compliance, it handles all of that automatically for you. It also solves the issue of having information spread out everywhere. You’re saving a lot of time because payroll and admin tasks are automated You don’t have to stress about tax filings or compliance issues Everything is organized in one system instead of jumping between tools It’s easier to manage employees, onboarding, and benefits Employees can handle their own basic info, so you get fewer questions ### 8. Streamlined Employee Time Tracking with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Eliyahu L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Gusto?** I love how simple and streamlined Gusto is; it makes tracking and submitting PTO and sick time easy and fast. It also simplifies the process of tracking hours with time cards, and I appreciate the location tracking feature that helps ensure trust with my employees. The initial setup was very easy and quick as well, and it effectively handles the logistics of enrolling employees by providing a step-by-step process for new hires. **What do you dislike about Gusto?** I think it could improve the visibility to visualize what edits my employees have made to their hours. It would be helpful to show a split screen with previous hours and then the edited hours. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to track employee and my own hours. It simplifies tracking without time cards and builds trust with location tracking. I love its simplicity, bug-free performance, and ease in tracking and submitting PTO and sick time. ### 9. Simple and effective software for work **Rating:** 5.0/5.0 stars **Reviewed by:** Nathalie H. | Customer Care manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Gusto?** It's very user friendly, straight forward, has all tools I need to get paystubs, work calendar and hours. It's convenient to manage time, clock in/out, review everything related to work pay and taxes. **What do you dislike about Gusto?** One thing I don't like is the goals and performace section because it is difficult to customize and does not allow to make changes without posting every single change made. It would be a lot better to have a customizable section where we can delete, edit and make changes as needed. That part needs a lot of improvement. **What problems is Gusto solving and how is that benefiting you?** It solves the problem to access different platforms to access all the work data and documents needed for employees and supervisors. It saves time and lessens the frustration to have the most important and relevant information in one place. ### 10. My experience with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Nour A. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2025 **What do you like best about Gusto?** I’ve recently appreciated how easy Gusto makes it to manage payroll, tax filings, and employee information all in one place. The dashboard is intuitive, reports are easy to access, and the automated reminders help keep everything organized. It saves us time and reduces administrative stress. **What do you dislike about Gusto?** Overall, our experience has been very positive. If anything, additional customization options for reports and more advanced filtering tools would be helpful for businesses that need deeper insights. Other than that, the platform works great. **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies payroll and takes the stress out of the process by making sure payments are accurate and always arrive on time. It also streamlines the organization of tax documents and direct deposits, keeping everything in one place. This has saved me time and eliminated the hassle of handling manual paperwork or experiencing unnecessary delays. ### 11. Streamlined Onboarding with Room for Clarity **Rating:** 4.0/5.0 stars **Reviewed by:** Goutham K. | Clinical Information Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Gusto?** I use Gusto as an employee for onboarding and payroll-related activities like entering my personal and eligibility information, managing tax and withholding forms, and setting up direct deposits. I like being able to sign onboarding documents electronically, manage my payroll info, and access pay stubs and tax documents all in one place without needing HR. The features I value the most are the purpose-driven onboarding process, electronic completion and signing of employment and tax forms like I-9 and W-4, and the employee self-service portal. Gusto simplifies entering employment information, setting up deposits, signing documents, and checking payroll, giving me better visibility into my pay and tax reduction. I can also update my banking info without contacting HR. The user-friendly interface and having everything in one place make onboarding a nice experience. **What do you dislike about Gusto?** The onboarding experience was generally smooth, but some tasks and employment eligibility processes could be improved. Clearer explanations would be helpful, especially for things like a US case number or tax-related details. It would be beneficial if the process included clearer examples and additional guidance directly within the forms, as withholding options and state withholdings can be confusing for first-time users or international employees like me. A clearer summary of all entered information before final submission would also make the process easier. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to simplify my onboarding, entering employment info and tax forms easily, and setting up deposits, avoiding HR. I have better visibility into payroll and taxes with a single platform for pay stubs and banking info updates. ### 12. Fast Setup, Insightful Payroll Management **Rating:** 4.5/5.0 stars **Reviewed by:** sela p. | Design Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Gusto?** I like that Gusto makes it easy to see what day I'll be getting my paycheck, which impacts my financial planning because I know which days I'll have a certain amount of money in my bank account, allowing me to plan how much I want to spend and when. Navigating it online on the web browser is easier than on the phone. I also appreciated that the initial setup was very fast and didn't take a long time. **What do you dislike about Gusto?** I wish that I could see further in advance what my paycheck is gonna be. It sometimes changes from what I estimated, so that's really just why it would help. Also, when starting to use it, it was just a learning process for me because I'd never used it before, and I thought navigating it online on your web browser was easier than on your phone. **What problems is Gusto solving and how is that benefiting you?** Gusto helps me track my paychecks, showing when I'll get paid and my salary to date. This aids my financial planning, but I wish it could predict future paychecks better as estimates often change. ### 13. Effortless Payroll with Fast, Knowledgeable Gusto Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Gusto?** We've had a great experience using Gusto for payroll. The platform is very user-friendly and easy to navigate, making payroll and employee management simple and efficient. One of my favorite features is the chat support—it's fast, knowledgeable, and consistently helpful whenever I have a question. Overall, Gusto has made managing payroll much easier, and I'd definitely recommend it. **What do you dislike about Gusto?** Gusto is almost too easy to use that sometime I get in over my head with thinking I know how to do something and then I don't Gusto Chat support always helps me to figure it out. **What problems is Gusto solving and how is that benefiting you?** Gusto is helping us to get our employees paid quickly. Really love the feature where employees can set up to be paid up to 4 days sooner! ### 14. Accurate Time Tracking and Effortless Payroll with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Kendra Z. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Gusto?** The time‑keeping features are accurate and easy for our team to use, which has made managing multiple shifts much smoother. Running payroll is incredibly simple and saves us a significant amount of time each pay period. Onboarding through Gusto is also one of the easiest ways to ensure all of the necessary signatures and documents are done. **What do you dislike about Gusto?** We recently switched from using Quickbooks for accounting to another application not supported by Gusto, therefore, we are seeking ways to pull reports for payroll into the new accounting software. **What problems is Gusto solving and how is that benefiting you?** Gusto has reduced the time spent on processing payroll by over four hours for our bi-weekly pay dates. It also provides great reporting for reviewing employee hours, state taxes paid via Gusto, and managing benefits. We are also impressed with the ease in which employees can clock in and clock out as well as see their hours on the app, thus reducing the amount of questions revolving around hours and pay. ### 15. Easy to Use, Great Value for a Small Company **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Gusto?** It is very easy to use. We are a small company and we wanted a software that had all the capabilities at a good price **What do you dislike about Gusto?** I don't have many complaints, but one thing that could change is the types of time off. We wanted to create an unpaid time off policy and it was difficult to do this **What problems is Gusto solving and how is that benefiting you?** Contractors can log their hours easily, and employees can request PTO without any hassle. We used to run payroll manually, so this has been saving us a ton of time. It’s also nice that everything is in one place, which makes it much easier to stay organized. ### 16. Gusto Makes Pay Details and 401(k) Tracking Simple **Rating:** 5.0/5.0 stars **Reviewed by:** taisa s. | Gaffer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Gusto?** Gusto makes looking at my pay details very simple, we use it to see our contributions made to our 401k and how our pay gets broken down. This year for my taxes I used the partner company, through my gusto and it allowed the tax process to be easier and was priced reasonably. All my info is easily transferrable and downloadable. **What do you dislike about Gusto?** I would enjoy to see improvements in the graphic aspect of the website. I think it could use more pops of color as a website and/or a bit more interactive buttons other than just the sidebar options. **What problems is Gusto solving and how is that benefiting you?** Gusto is solving a lot of my budgeting issues that I have dealt with in the past, it was something that was shown when i first opened my account within the onboarding process. ### 17. Helpful Paycheck Notifications and Effortless Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Abby A. | Farmhand, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Gusto?** I love the notifications I get to my phone about when I get paid and what my check is. I am an hourly employee, so my paycheck changes by the week and it is nice to be notified. I also really appreciated how easy it was to onboard at my new job. I didn't have to fill out any paperwork and Gusto was even able to transfer my account and routing numbers just by signing into my bank account on the site. **What do you dislike about Gusto?** I am not sure yet. I have only had it for about a month. There hasn't been anything specific to come up for me yet that I dislike. The only thing is a personal preference -- Gusto asked for my pronouns. I believe that shouldn't be relevant to banking/payroll. Personal opinion though. **What problems is Gusto solving and how is that benefiting you?** Ease of use, access to an app for my phone, clear and concise ### 18. Supply Chain Coordinator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Gusto?** Gusto has an extremely user-friendly interface from a UI/UX standpoint. The platform is intuitive and easy to navigate, making everyday tasks like reviewing pay stubs, managing benefits, and accessing tax documents quick and straightforward. I also really enjoy using the mobile app—it's just as easy to use as the desktop version, which makes it convenient to access information on the go. I haven't had the opportunity to fully explore Gusto's integrations with other tools, so I can't speak to that aspect of the platform. However, based on my day-to-day experience, Gusto has been reliable, efficient, and has made payroll and HR-related tasks much simpler to manage. The clean design and overall user experience are definitely some of its biggest strengths. **What do you dislike about Gusto?** Since I primarily use Gusto for viewing paystubs and employee-related tasks, I haven't explored all of its integrations or advanced features. It would be helpful if there were more guidance or onboarding around these capabilities so users could take fuller advantage of the platform. **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies payroll, benefits, tax documents, and employee information by consolidating everything into one easy-to-use platform. Rather than having to track down pay stubs, W-2s, or benefits information through multiple systems or HR, everything is readily available in one place. This saves time, reduces administrative overhead, and makes it easy to access important information whenever I need it. The intuitive interface and mobile app also make routine tasks quick and convenient, allowing me to spend less time managing HR-related processes and more time focused on my work. ### 19. Stress-Free Payroll with Gusto’s Automated Tax Filing and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Divya R. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Gusto?** User interface, Automated Tax Filing: One of the biggest stressors is ensuring state and federal taxes are calculated and filed correctly. Gusto automates this, reducing the risk of IRS penalties. Compliance Management: Keeping up with changing labor laws and filing requirements across different states is difficult. Gusto tracks these changes for you. **What do you dislike about Gusto?** Nothing. It is all good for now I think. **What problems is Gusto solving and how is that benefiting you?** Common Problems Gusto Solves Automated Tax Filing: One of the biggest stressors is making sure state and federal taxes are calculated and filed correctly. Gusto automates this process, which helps reduce the risk of IRS penalties. Compliance Management: Keeping up with changing labor laws and filing requirements across different states can be difficult. Gusto tracks these changes for you, so it’s easier to stay on top of what’s required. Time-Consuming Data Entry: Instead of relying on manual spreadsheets, it can sync with time-tracking tools to automatically calculate hours, overtime, and gross-to-net pay. Employee Self-Service: It cuts down on the constant “where is my paystub?” emails. Employees get their own portal to download tax forms ($W-2s$, $1099s$) and review their pay history. Onboarding Friction: Gusto streamlines new-hire paperwork (like $I-9s$ and $W-4s$), which makes the first day smoother for both the manager and the employee. ### 20. Effortless Navigation and Onboarding—Gusto Makes Payday Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Kylie M. | Event Coordinator/Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Gusto?** I like how easy Gusto is to navigate and how simple it is to add my administrative information. Integrating my bank account was effortless, and the on-demand pay option has been wonderful. Logging in is fast and straightforward, and setting up and onboarding my information was just as easy—I was finished within five minutes. I haven’t paid anything into Gusto myself, but it’s worth every penny my employer spends. I haven’t used any of the AI features yet, but I’m sure they’re great. I also really appreciate the schedule-drafting feature because it saves me time; I can enter everything and hold off on publishing until I’m sure it’s ready. Overall, I genuinely appreciate how easy Gusto is to use and navigate. **What do you dislike about Gusto?** I believe Gusto is a great product. I would prefer a tab on the UI to navigate to my schedule. **What problems is Gusto solving and how is that benefiting you?** Gusto has solved my paycheck-tracking problems. It makes it easy for me to track my income throughout the year, which is something I haven’t been able to get from another application before. ### 21. User-Friendly, Attractive App with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Cassidy E. | Operations Manager, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Gusto?** Very user friendly with helpful guidance regarding state and federal policies and procedures. User App is attractive and easy to use. **What do you dislike about Gusto?** The geolocation features could use some attention. I entered all of our current work locations and assigned employees to their designated sites. During our first week using Gusto, many employees reported that Gusto wasn’t registering their location accurately, and they had to override the app’s warning. I adjusted the geolocation radius for each site to the maximum (1,000,000 sqft), but many of our locations still aren’t being found accurately. Additionally, the time clock settings aren’t conducive for companies with overnight shifts. Many of my employees work 5pm to 1am, and if someone has a time punch issue, I have to make two corrections for the same shift instead of adjusting the dates to match their time in a single transaction. For example, if someone forgets to clock out at 1am, I have to clock them out of their original time punch at 11:59pm and then create an additional time entry from 12:00am to 1am on the following day. When setting the schedule, there’s an option to adjust the DATE and the TIME in one operation, so I’m confused as to why that same capability isn’t available in time tracking. **What problems is Gusto solving and how is that benefiting you?** We used ADP payroll services before Gusto and the biggest complaint we had was all of the additional fees and charges for every little adjustment, payroll discrepancy or unexpected payout. They charged fees for everything! We like that Gusto rolls most of its perks into packages that can be customized according to our companies needs. ### 22. Intuitive PTO Tracking, but Needs Better Future Balance Forecasting **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Gusto?** The interface is intuitive and easy to use. It's clear to me how to see how much PTO and sick time I have and my payday schedule. **What do you dislike about Gusto?** I wish that there was the ability to see how much PTO I will have at a certain date. I have to caculcate it myself based on some confusing numbers (i.e. per every 26 hours I've worked) and I wish that I could choose a date in the future and it would let me know how many hours of PTO I'd have. I also would like an option to see how much PTO/sick time I have as hours or as days. **What problems is Gusto solving and how is that benefiting you?** It allows me to see all of my work related documents and information in one place which is really nice. I like being able to see my W-2 and paystubs and PTO all in one place. ### 23. Effortless Payroll Management with Valuable Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Dustin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Gusto?** I am a new user to Gusto, and though I haven't explored all its features yet, I really like the feature that allows me to view the dollar amount of my upcoming paycheck. It helps me plan my budget and manage my finances efficiently before the money reaches my bank account. This aspect is very helpful for my time management and financial management. Additionally, the initial setup for Gusto was fairly easy and straightforward, as I didn't encounter any issues when setting up my account. **What do you dislike about Gusto?** I have only used Gusto for maybe one hour, and have yet to experience anything that I have disliked about the service. **What problems is Gusto solving and how is that benefiting you?** Gusto allows me to easily monitor and track my wages and other important employment information. It helps me plan my budget efficiently by showing the exact amount of my upcoming paycheck before it hits my bank account. ### 24. Stress-Free Payroll with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Joy D. | Tax Preparer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Gusto?** I really like using Gusto for payroll because it makes filing and paying forms on time much easier. I love the ease of not having to worry about deadlines, and it's reassuring that I don't have to stress about missed deadlines since I trust Gusto to file returns on time and accurately. The way they handle payments is great too—it's so much easier than having to pay monthly or quarterly. Also, the initial setup of Gusto was very simple! **What do you dislike about Gusto?** The report section seems to take me forever to see the reports I need. **What problems is Gusto solving and how is that benefiting you?** Gusto solves filing and paying forms on time, relieving deadline worries. I trust Gusto to file returns on time and accurately. It's easier handling payments without monthly or quarterly hassles. ### 25. Effortless Onboarding, Handy Payment Features **Rating:** 4.5/5.0 stars **Reviewed by:** Maya W. | Student Researcher/ Client Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Gusto?** I use Gusto as both a time management system and for payroll through direct deposit. I appreciate how Gusto helps me to log my hours quickly and easily, and I can fix my timesheet with ease. The ability to calculate expected pay is also great. One standout feature for me is the on-demand payment option which allows me to advance my pay based on hours I've worked, and it's been a lifesaver at times. I also love that I can get paid up to two days earlier with their debit card. Setting up Gusto was by far one of the easiest onboarding processes I've experienced, with helpful prompts and clear guidance when information was missing. Overall, this app is amazing and easy to use, which is why I would rate it a 9.5 out of 10. **What do you dislike about Gusto?** Sometimes the app does not respond to my login attempts and I have to turn off my whole phone and restart it in order to log into the app. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to log work hours easily and get paid faster through their direct deposit. It streamlines timesheet fixes and pay calculation. ### 26. Easy to Use!! **Rating:** 5.0/5.0 stars **Reviewed by:** Maria T. | Logistics Team Member, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Gusto?** I like that Gusto is easy to navigate and understand, definitely a 10/10 in that aspect. I can also track my time in an easy way and can clock in and out simply and quickly. The initial setup was also very easy and straightforward, another 10/10. **What do you dislike about Gusto?** I think sometimes it takes a while to start, it's a little slow at times. When I try to log in, it takes a bit. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to manage my payroll and benefits, and it helps me keep track of time and log entries. It is easy to use and understand, although sometimes it is a bit slow when logging in. ### 27. Efficient Financial Management, Needs Enhanced Communication Features **Rating:** 4.0/5.0 stars **Reviewed by:** Abigail S. | Salesperson, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Gusto?** I like that I can allocate portions of my check to several bank accounts, saving funds, and investing accounts with Gusto. It's also very helpful to be able to track my time down to the second and keep better track of lunch breaks. I appreciate the control over finances this provides, which wasn't possible with past time tracking apps like WhenIWork. Additionally, the initial setup was very easy, making the transition smooth for all employees. **What do you dislike about Gusto?** I wish we could have in-app capabilities to view all employees' schedules like with WhenIWork's software. It would be great to communicate within the app between coworkers and managers. I also wish the loading was slightly faster upon logging in and that we had the capability to submit time clock correction requests directly to managers within the app. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for tracking pay periods, scheduling, paycheck advancements, allocating funds to multiple banks, and tax tools. It helps me control finances, track time accurately, and allocate money efficiently, improving my financial management. ### 28. Best-in-Class Self-Serve Tools That Make Payroll a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Nitin T. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Gusto?** I enjoy that the self-serve features are truly the best aspect; employees can go into the system and obtain their own pay statements and update their tax documents with out having to have the company/HR department involved. This is literally perfect as a break from a long workday. In addition gusto also makes processing payroll easy as all taxes are automatically filed and I am no longer spending hours each week manually calculating things and also the ability to "delegate" tasks through approval levels is very good as different managers can complete different types of responsibilities such as time off and attendance corrections, etc. **What do you dislike about Gusto?** Navigation is a problem. Finding even something as simple as an employee pay statement is buried 3 menus deep for no apparent reason and i find myself growing tired of this quickly. Load times are slow (especially if we are pulling large amounts of data). Chat support is hit or miss; sometimes you get someone who actually knows what he/she is doing and other times you are waiting for what feels like an eternity for him/her to look-up the answer to your question that you were looking for. No workflow notification exists for termination of employees; which, i would say is a big oversight. **What problems is Gusto solving and how is that benefiting you?** Before using Gusto we had multiple systems handling payroll, benefits, time tracking, etc which made it difficult to track and manage information but with gusto, we have one platform for all of our needs and therefore we are no longer require to constantly jump between platforms and enter the same information multiple times. Additionally, Gusto handles multi-state tax issues which was a major headache for us in the past and is now simply taken care of. ### 29. Gusto Card and App Make Payday Info and Time Tracking Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Gusto?** Honestly the gusto card works really well. I havent used it just yet to receive my payments earlier but i do know it definitely does work and will come in 2-3 days earlier. The app works in a timely manner and shows all sorts of information that would be needed. Seeing the paystubs and all the taxes with the IRS is also a good plus. Weve recently been using the clock in and clock out and that is pretty good too. **What do you dislike about Gusto?** The main (and really only) issue I have is that when I clock in or out, my pay shows up if I scroll down even a little bit. I think it should be on a separate page, because that’s private information. **What problems is Gusto solving and how is that benefiting you?** Right now, we’re using the time card to better manage our PTO, so I’m hoping that means I’ll have even more PTO left over. ### 30. Clean, Smooth Gusto Experience With Great Benefits and Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Megan V. | Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Gusto?** Not only does Gusto have a clean interface that makes navigating through employee benefits and time tables easy, but they also don't make you go through hoops when needing to edit or change things such as tax forms or address updates. Even in a rush, I know I'll be able to log in to Gusto with one click, and easily clock-in to my shift without needing to hunt for anything. I'm someone who is often forgetful, but Gusto having a direct link to your FSA information and balances is incredible for helping with my finances. It has helped our company integrate with our other platforms and software for billing and healthcare, and runs smoothly every time. There are very few times I've had to reach out to support, but they always answered quickly and with a response that actually answered my questions. Gusto seems to offer great pricing and incentives not only to employers, but has great benefits for employees too! I also really appreciate the AI breakdowns for monthly spending, as it combines right into my paycheck. **What do you dislike about Gusto?** I would love for the Gusto app to allow for clocking in-and-out. As it is, this seems to only be available on the desktop page, which is not always convenient. Although rare, there may be times where I'm on the go and needing to switch from, say, my lunch time and into PTO or to clock out. This would really benefit both employers and employees, by saving time and ensuring we can handle these things then-and-there, rather than trying to remember once home. **What problems is Gusto solving and how is that benefiting you?** I'm so thankful for the in-app ability to review my FSA information. There are many times, especially as it gets closer to the end of the enrollment year, that I need to check my balances. Gusto makes it easy without forcing you off-site with a whole different log-in or credentials. ### 31. Intuitive Payroll Platform, but App and Web Features Should Match **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Gusto?** I like the interface, it's intuitive and makes sense. there's a lot of info and i feel like it's all easier to use than other payroll platforms I've used. I like the integration with Guideline, it feels much more direct than multiple platforms interconnected. I'm not tied into pricing but as a user I think it was a good app. Onboarding was fine, no major comments there. Overall works well! **What do you dislike about Gusto?** I don’t like the difference between the app and the online version. I wish I could do everything on both, because it’s harder to handle more official tasks on my phone. Overall, I do like it and I think it makes sense, but I want to be able to use it everywhere. Especially when it comes to financial things, I feel much more comfortable on a computer. **What problems is Gusto solving and how is that benefiting you?** To be honest, I am an employee and user, I had no say in the decision making process. I don't have huge stake in the game on why they chose Gusto, but I do think it make payroll and benefits much more accessible and transparent opposed to other apps. I used workday in the past and liked Gusto much more. ### 32. Clean, Intuitive Payroll & HR with Seamless Integrations and Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Kandice C. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Gusto?** Gusto has been excellent to use day-to-day. The UI is clean, intuitive, and easy to navigate, making payroll and HR tasks feel straightforward rather than time-consuming. Integrations work seamlessly with our existing systems, which helps keep everything connected without extra effort. Performance has been reliable and efficient, with no major issues or delays. From a pricing standpoint, the value is strong for what you get, especially considering the time saved and reduced administrative burden. Onboarding was smooth, and support has been responsive and helpful whenever needed. The platform also continues to evolve, with smart features and automation that make processes even more streamlined. **What do you dislike about Gusto?** If I had to point out a downside, it would be that while Gusto is very user-friendly, some of the more advanced features and customizations are a bit limited compared to more complex payroll systems, which can be frustrating if you need highly tailored reporting or workflows. **What problems is Gusto solving and how is that benefiting you?** We are currently integrating Gusto’s Benefits platform for our health and life plans, which will streamline administration, reduce costs, and save a significant amount of time by keeping everything centralized in one system. ### 33. Clear, Easy Payroll Tracking with a Delightful Animated Pig **Rating:** 5.0/5.0 stars **Reviewed by:** Wink S. | Presenter, Performer, Consultant, Sign Language Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Gusto?** The ease of tracking my employees payments and W2s, my contractors 1099s and the interface is, most of the time, very clear and easy to follow... Finally I LOVE the animated pig, a company that puts these kinds of touches on their product is awesome in my opinion, it reminds me of the old days of MailChimp **What do you dislike about Gusto?** Sometimes getting changes to documents can be frustrating, lengthy, and several emails back and forth. However, getting questions answered is quite easy and fast. If you stay on top of your needs you can get the documents corrected in time. I also think the pricing is a bit high at times and it seems to keep creeping up. **What problems is Gusto solving and how is that benefiting you?** It handles my payroll smoothly the performance of the platform is very fast and pleasant to work with. They also do not change the UI all that often so I know what I need to do when I log in and get it done fast. It frees me up to work on other things in my business. Also it handles sending out W2s and 1099s which is one less hassle for me during tax season ### 34. Gusto Makes Payroll and Benefits Easy, and Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Gusto?** I've really enjoyed using Gusto. I've used other payroll and timekeeping systems before, but Gusto has been the easiest and most user-friendly by far. The website and mobile app are both well-designed, intuitive, and easy to navigate, so I never have trouble finding what I need. I primarily use it to submit my timesheets, but I also appreciate how simple it is to track my paychecks, view my pay history, and see how my earnings are broken down. Being able to monitor my paycheck splits and deductions gives me a better understanding of where my money is going each pay period. One of my favorite features is having quick access to my 401(k) information. It's convenient to be able to check my contributions and keep track of my retirement savings all in one place. Overall, Gusto makes managing payroll and benefits straightforward and stress-free, and I would definitely recommend it to anyone looking for an easy-to-use payroll platform. **What do you dislike about Gusto?** nothing I have no complaints. Everything is easy **What problems is Gusto solving and how is that benefiting you?** Too log my exact hours and edit them ### 35. Hands-Down the Best Payroll and Time Clock—Simple, Straightforward, All-in-One **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Gusto?** I've used a lot of payroll and time clocks over the years as an employee and as a manager, this is hands down the best one I've ever used. It's simple and straight forward, doesn't require any extra hoops to jump through and it's nice I can keep my fianances in the app as well. So, everything is in one place for me! **What do you dislike about Gusto?** This may be something the company owner has set up, but I don't like that I always have to type in a reason when editing hours since I am a manager. But, I understand it's important to have a log of that, but because I work random hours during the week it can be a bit of a pain to have to always type in "Missed" when I'm using the app. **What problems is Gusto solving and how is that benefiting you?** It gives everyone a little bit more control over their clock-in and puts that ability in your hand since we're able to access it via phone. So, that's helpful to me when I have to do work from home and I don't have to remember to login to another website or remember when I worked and change it when I get back into the office. At my last job that was a big problem and I wasn't getting paid for time I was spending working at home and now now I'm able to control that on my own. ### 36. Easy, Affordable Payroll with Helpful Integrations and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anna M. | Director of Finance and Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Gusto?** It is so easy to use and it is very affordable. The integrations are helpful and everything works well with our other systems. They are very responsive when there are any issues and their AI intelligence has helped me correct mistakes before running payroll on multiple occasions. Could not ask for better performance from a payroll company. **What do you dislike about Gusto?** Honestly nothing - everything works so well and is very helpful, price point was our main thing and I thought we might sacrifice a lot by going with somewhere cheaper but that did not happen at all! **What problems is Gusto solving and how is that benefiting you?** Having a consistent payroll that allows for off cycle payrolls. We run an aftercare program and before we had to pay a lot of money to run an off cycle payroll for that but now we don't need to worry about that! ### 37. Gusto Makes Payroll Effortless with Smooth, User-Friendly Features **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel R. | Wax Specialist/Owner-Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Gusto?** I think Gusto is extremely user friendly, and while I have nothing else to compare it to because this is my first time using a payroll company, I've been satisfied with the features it provides. I specifically appreciate the payroll reminders and the way you can sync them to your phone calendar. The website functions smoothly and I've never had any issues with the software. Additionally, I think the pricing is extremely reasonable for the peace of mind of having a great system that is easy to use. **What do you dislike about Gusto?** I have absolutely zero negative feedback! **What problems is Gusto solving and how is that benefiting you?** Payroll isn’t really a “problem,” but Gusto definitely makes it easy. I love that I can just log in and run payroll in seconds. It’s a big help for my time management and keeps the whole process quick and straightforward. ### 38. Gusto Makes Payroll Fast and Effortless for Our Small Office **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Egbert R. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Gusto?** Gusto makes payroll so much easier - it allows me to track location via device GPS for hours on the clock, then I can review the hours and breaks and approve any time off requests. All PTO benefits and healthcare are all synced and I can submit payroll in 5 minutes! Then all the tax forms are automated and submitted by Gusto. I've been using it for over 6 years and it has been amazing for my small medical office. **What do you dislike about Gusto?** Sometimes the process of onboarding or dismissing an employee is a little bit involved, but with phone support and chat support and the ability to share my screen with tech support they have been able to walk me through it every time. **What problems is Gusto solving and how is that benefiting you?** I now have a completely seamless process that saves me hours of frustration over quickbooks payroll. I have my work comp insurance, health insurance, payroll all synced together. It deducts from my bank account and direct deposits to the employees flawlessly. I don't even have to do Worker's Comp premium audits any more since they already have access to actual wages and hours worked along with the tax forms. ### 39. Easy-to-Navigate, User-Friendly Payroll and Benefits Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Gusto?** Gusto is very easy to navigate. My team can submit onboarding forms and timesheets, request sick time and vacation, and I can manage payroll and benefits. It also makes it simple to merge payroll with the 401K system. Overall, it’s a very user-friendly system. **What do you dislike about Gusto?** There have been times when I’ve underpaid or overpaid certain tax items. These issues do get remedied eventually, but I worry that there may be things not being caught that I don’t even know about. I rely on the Gusto team to reduce errors, and when mistakes do happen, I expect them to be very minimal and infrequent. **What problems is Gusto solving and how is that benefiting you?** Gusto has helped me pay my employees on time, and it makes the process easy. I was looking for a simple system, and that’s exactly what I have with Gusto. I used ADP and it was too complex even though it had many features we struggled to use it. ### 40. Simple, Intuitive Employee Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Gusto?** Gusto is very easy to use from an employee perspective. The interface is clean and intuitive, and it's easy to find things like pay stubs, tax forms, benefits information, and PTO balances. I also like that everything is in one place, so I don't have to dig around to find what I need. Compared to other HR platforms I've used, including Rippling, I find Gusto simpler and more user-friendly for the tasks I use on a regular basis. **What do you dislike about Gusto?** There isn't much to dislike, but I do think some parts of the platform could offer a little more flexibility and customization. Occasionally it takes a few extra clicks to find less commonly used information, and some pages feel fairly basic compared to more feature-rich HR platforms. Overall, though, these are relatively minor issues and haven't had much impact on my day-to-day experience. **What problems is Gusto solving and how is that benefiting you?** Gusto makes it easy to access the information I need without having to contact HR. I can quickly find my pay stubs, tax documents, benefits information, and PTO details whenever I need them, which saves time and makes routine administrative tasks much more convenient. Having everything centralized in one place also gives me confidence that I can easily find important information throughout the year. ### 41. Best-in-Class Value: Easy Setup, Strong Integrations, and Smooth HR Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan R. | Senior Director of Talent and Culture, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Gusto?** The platform is incredibly easy for anyone to be able to stand up in a day or two at most with little knowledge. The pricing is super competitive for smaller teams and startup environments. Making it some of the best value in this space. It has strong integration capability with many other platforms organizations might use like microsoft, g suite, training, and background checks. Expense reimbursements, time off, performance reviews, and reporting are easy to work in and you can do periodic pulse surveying as well. Best in class platform for the cost and size **What do you dislike about Gusto?** Not being able to integrate contractors into the expense reimbursement space is a small miss as it would make it easier as you are paying your employees to use a similar structure for contractors. Getting a broker integrated into the platform can have some occasional headaches, but having benefits done manually is also easy. **What problems is Gusto solving and how is that benefiting you?** It has automated so many tasks under one platform that we used to use multiple solutions for in the past. The performance and service is generally on the upper end for the same or similar platforms and they continue to iterate improvements over the past several years. ### 42. Intuitive, All-in-One Portal That Makes Weekly Payroll a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Katie T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Gusto?** It's UX is SO intuitive and easy. Easy to navigate all necessary information via one convenient online portal. Just very simple and intuitive is probably the number one thing I've loved about working in Gusto ALL of these years. I also appreciate that it integrates with other platforms, such as When I Work, which makes time tracking and payroll a breeze. I've not personally utilized the performance metric capabilities, but it's great that it's an option. **What do you dislike about Gusto?** Transitioning between health insurance providers is clunky. Yes, Gusto handles the process, but there are frequently delays and occasionally missed premium calculations or withdrawals. Gusto also doesn't do a great job of ensuring accurate information is provided to remotely-distributed teams about what health plans cover which states. Also, Gusto is one of the more expensive platforms if you wrap up all the services in one. RIght now, it's cheaper for us to use a separate time tracking tool, because although Gusto has the capability to track time, for the number of employees we have, it's very expensive. **What problems is Gusto solving and how is that benefiting you?** Gusto is solving paperwork, payroll, benefits, and tax filing. All of those solve BIG problems for us. ### 43. Gusto Is a One-Stop Shop for Payroll, Taxes, and HR Paperwork **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin O. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Gusto?** The design and interface are solid, easy to navigate, and include all the features I need. Gusto brings together so many payroll and administrative tasks in one piece of software that it feels close to a one-stop shop. The best part might be that it automatically handles required tax reporting, new-hire forms, and other company documentation. Integration with Guideline for 401k functions is also extremely convenient. Lastly, whenever I have needed to contact Gusto support, they have always been pretty good about finding solutions and following up in a timely manner. **What do you dislike about Gusto?** Honestly, there is nothing I actually dislike about Gusto. **What problems is Gusto solving and how is that benefiting you?** Gusto helps me save time, which is arguably the most important thing that any software could do. ### 44. Intuitive Payroll Solution with Minor Tax Optimization Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Gusto?** I appreciate Gusto's intuitive and easy-to-use UI interface, which makes it simple to navigate and easy to understand everything. I like that I don't have to search very far for information. Additionally, reimbursements and other transactions go out quickly and are communicated clearly, with very little bureaucracy involved. It was easy to get started and easy to keep going. **What do you dislike about Gusto?** I think the taxes section on the app could be improved. I put my tax numbers in the optimizer and it said I could change things, but then it didn't clearly direct me to what I should change to fix to make it happen? So I'm not entirely sure what the next step to optimize my tax refund is. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to easily access my paychecks and sort through what taxes I have to pay as well as what percentage of my paycheck I'll be able to take home. It's easy to navigate, so I find information quickly. The setup seemed easy as an employee, reimbursements are fast, and communication is clear, reducing bureaucracy. The AI tax solution system was also really helpful to allow me to maximize my tax refunds. ### 45. One Platform That Keeps Everything Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Gusto?** What I Like About Gusto Gusto has a clean, intuitive interface that’s easy to navigate, even for people without HR or payroll experience. Payroll feels straightforward and is largely automated, which makes payday much less stressful. I also like the employee self-service portal, since employees can access pay stubs, tax documents, and their personal information without needing HR help. Onboarding is simple as well, with digital offer letters, e-signatures, and new-hire paperwork all handled in one place. Time tracking and PTO management are integrated, so it’s easy to manage employee hours and time off. Benefits administration is built into the platform too, which helps payroll, health insurance, and other benefits work together smoothly. Automatic tax calculations and filings help reduce errors and save a lot of time, and the reminders and notifications are genuinely helpful for staying on top of important deadlines. The reporting tools provide useful payroll and employee insights without requiring a complicated setup. Finally, it integrates well with popular accounting, time-tracking, and other business software. Customer support is responsive, and the Help Center has clear, easy-to-follow resources. Overall, the platform feels modern and thoughtfully designed, with features that simplify running a small business rather than adding unnecessary complexity. **What do you dislike about Gusto?** What I Dislike About Gusto Payroll corrections after a payroll run has been processed can feel more cumbersome than I expected. The reporting works well enough for most businesses, but it doesn’t offer some of the advanced customization you get with larger HR platforms. Certain HR and benefits features are locked behind higher-tier plans, which can become expensive as a company grows. Integrations with some third-party software also occasionally require manual syncing or extra troubleshooting. There’s limited flexibility for businesses with highly complex payroll or compliance requirements, and customer support can sometimes have longer response times during peak payroll periods. A few workflows require clicking through multiple screens instead of allowing quick edits from a single page, and overall the customization options for reports and workflows could be stronger. While the mobile experience is solid for employees, administrators have fewer management capabilities on mobile compared to the desktop version. As businesses scale, some organizations may eventually outgrow Gusto and need more advanced, enterprise-level HR features. **What problems is Gusto solving and how is that benefiting you?** Gusto addresses the challenge of managing payroll, HR, benefits, and employee onboarding by bringing everything together in one easy-to-use platform. Rather than juggling multiple systems or spending hours on administrative work, businesses can automate payroll, file taxes, manage benefits, and onboard new employees all in one place. From my perspective as a user, this saves me time, lowers the chance of manual errors, and gives me confidence that key tasks are handled accurately and on schedule. I also value the intuitive interface and the employee self-service tools, which make it simple for employees to access pay stubs, tax forms, and personal details without needing help from HR. Overall, Gusto takes a lot of the administrative burden out of managing people, so businesses can spend more time growing their teams and supporting their customers instead of getting bogged down in paperwork. ### 46. Automated Tax Filing and Compliance Wins, but Onboarding and Support Can Be Slow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Gusto?** The automated tax filing is the single biggest win for us. It used to take our bookkeeper almost two full days each quarter to calculate, file, and reconcile state and federal withholdings across our three office locations. Now it runs automatically in the background and just flags anything that needs a human eye — we've gone from 16 hours of quarterly tax work down to about 45 minutes of review. The multi-state compliance engine has also saved us more than once. When we hired our first remote employee in a state we'd never operated in, the software automatically flagged the new registration requirements and walked us through setup. Without that, we probably wouldn't have realized we needed to register until we got a penalty notice. I also lean on the custom approval workflows constantly. Instead of payroll changes (raises, bonuses, new hires) sitting in an email thread waiting for three different sign-offs, everything routes automatically to the right manager and I get a notification the moment it's approved. That alone probably saves me 3-4 hours a week that used to go into chasing people down. We're on the mid-tier plan, which runs us a base fee plus a per-employee monthly cost — all told, it comes out to a little more than what we paid for our old system. But when I actually sat down and did the math, the ROI was obvious within the first quarter. Between the bookkeeper hours saved on tax filing (roughly $2,000/quarter in labor cost alone), the reduction in manual HR admin, and — this is the big one — avoiding even a single multi-state compliance penalty, it paid for itself almost immediately. We haven't had a late filing or compliance fee since switching, and previously that was costing us real money at least once a year. **What do you dislike about Gusto?** I want to start by saying Gusto isn't a bad product — it's clearly well-built, and I can see why so many small businesses love it. But after a year and a half of using it, I've landed somewhere between "it's fine" and "I wish it did a few things differently," and I think that's worth being honest about. The onboarding took longer than expected Setup wasn't hard exactly, but it was slower than I'd hoped. We're a nonprofit with a mix of full-time staff, part-time hourly workers, and a couple of contractors, and getting all of those employment types configured correctly took several back-and-forth sessions with support. Nothing was broken, it just required more hand-holding than the marketing materials led me to expect. I'd budgeted about a week for migration; it ended up being closer to three. Customer support is inconsistent This is probably my biggest gripe, and I say it gently because I know support teams are hard to get right. Sometimes I get a rep who clearly knows the platform inside and out and solves my issue in ten minutes. Other times I've submitted a ticket about a tax notice we received and waited two or three days for a reply, which is stressful when the notice has a deadline attached. There doesn't seem to be a reliable way to know which experience I'll get. **What problems is Gusto solving and how is that benefiting you?** Problem: Manual payroll tax calculation and filing Before Gusto, our bookkeeper had to manually calculate, file, and reconcile federal and state withholdings every quarter. That process ate up nearly two full days each time and left room for costly errors. Gusto now automates this end-to-end, freeing up roughly 15 hours of skilled labor per quarter and removing the anxiety of missing a filing deadline. Problem: Multi-state compliance complexity As we’ve hired remote employees in different states, staying on top of each state’s registration and tax requirements became a real risk. Gusto proactively flags what we need to do when we hire in a new state, which has helped us avoid unknowingly falling out of compliance—something that previously could have led to penalties we didn’t see coming. Problem: Slow, email-based approval chains Payroll changes like raises or new hires used to get buried in scattered email threads while we waited on multiple sign-offs. Gusto’s approval workflows automatically route requests to the right person, cutting down the time I spend chasing approvals by several hours each week. Problem: HR team fielding repetitive employee requests We used to receive constant emails asking for pay stubs or help updating direct deposit and tax withholding information. With the self-service portal, employees can handle these tasks themselves, which has significantly reduced interruptions throughout our HR team’s day. ### 47. Easy to Navigate with Responsive, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aslaug U. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Gusto?** Gusto is easy to navigate, clear layout. Customer support is responsive and helpful. **What do you dislike about Gusto?** I wish the reporting module was a bit more sophisticated. I struggle to customize reports as well as finding reports that give me what I need in a simple layout. **What problems is Gusto solving and how is that benefiting you?** I like that Gusto has partners who easily integrate into the software, partners that are relevant to our company. E.g. Human Interest, Checkr etc. I also like that we can customize the employee onboarding process. It gives up the option to present new hires with information upfront and have them sign important documents so that we don't have to chase them down later. ### 48. Efficient Payroll Tool with Room for Better Support **Rating:** 4.5/5.0 stars **Reviewed by:** Robert C. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Gusto?** I love how Gusto consolidates everything by keeping all our documents in one place, making it easy for me and my employees to retrieve important documents like W-2s and pay stubs. The user interface is amazing and very easy to navigate through, which makes managing taxes and adjusting settings straightforward. I also appreciate how Gusto helps with payroll and tracks sick days and vacations automatically, taking over tasks that would otherwise require dedicated staff. It's also great that employees can have insight into their own paychecks and financial details through Gusto, with everything integrated seamlessly including a Gusto debit card and account funds management. This integration bridge makes it more in-depth and user-connected. **What do you dislike about Gusto?** The only thing I could say that could be improved was that we were trying to get the health insurance attached to Gusto, and we ran into problems with it. And, obviously, we have a time period where you have to apply for health insurance. So when we tried to contact support, it was the support that was kind of lacking where they, like, they were saying were gonna get back to us, and it was getting dragged out. It would have been nice that there would have been, like, a faster response. We ended up having to contact the health insurance outside of Gusto. And had to set it up this year independently because Gusto wasn't reacting enough, and we didn't wanna get, like, penalized for not having health insurance. So it was that was a little bit, an inconvenience. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to manage payroll, track time off, and store documents like W-2s and pay stubs. It's great for keeping everything consolidated and easily accessible for me and my employees. The user interface is amazing, making navigation and personal adjustments simple. ### 49. Gusto Makes Payroll Quick, Painless, and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Gusto?** I've been using Gusto for 5 years to run payroll for my bookkeeping business, and the user experience is genuinely one of the best I've come across in this space. It's intuitive and easy to navigate, so running payroll each cycle is quick and painless. Honestly, there's nothing about it I'd want to change. **What do you dislike about Gusto?** Honestly, after 5 years of use it's hard for me to point to anything significant I dislike. If I had to nitpick, it would just be that occasional new features take a little time to get used to, but that's minor compared to how reliable and easy the platform is overall. **What problems is Gusto solving and how is that benefiting you?** As a bookkeeper, I use Gusto to run payroll for my business and to support clients who need reliable, accurate payroll processing. It handles tax filings and direct deposits smoothly, which saves me from having to manage those pieces manually, and gives me confidence that payroll is being run correctly every cycle. ### 50. Easy Setup, Great Tax Tools, and Smooth All-Day Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Gusto?** I love the features, especially the tax tool, because it’s really helpful for organizing everything later when tax season comes around. I also appreciate how easy it is to navigate throughout the day when I’m calculating my hours. I also appreciate how I am able to incorpaorate the pay or expenses from other purchases here. I loved the premium account which I had for a short time. I've connect this with my everlance app which worked great to track mileage easier. The apps performance is great as I have always had time to access it without disconnecting. Setting up was easy and luckily very straightforward. The AI in the app is not something I know much about yet, but I am sure it would be great. **What do you dislike about Gusto?** I do not like that I need to have a minimum of $500 for the premium as this is not my main bank account. **What problems is Gusto solving and how is that benefiting you?** Tax tools are extremely helpful ## Gusto Discussions - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 4 comments, 7 upvotes - [Poor Customer Support](https://www.g2.com/discussions/32981-poor-customer-support) - 1 comment, 5 upvotes - [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) - 2 comments, 3 upvotes - [how do i work with a company that has such poor customer service ? what alternates are there in market ?](https://www.g2.com/discussions/how-do-i-work-with-a-company-that-has-such-poor-customer-service-what-alternates-are-there-in-market) - 1 comment, 2 upvotes - [NJ 927 in your report line 9 and 10 numbers are missing WHY.](https://www.g2.com/discussions/nj-927-in-your-report-line-9-and-10-numbers-are-missing-why) - 1 comment, 2 upvotes - [View Gusto pricing details and edition comparison](https://www.g2.com/products/gusto/reviews?cid=209119&page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A10%3A17+-0500&secure%5Bsession_id%5D=1309b93d-bad4-4174-9131-0017a8828f85&secure%5Btoken%5D=5ac69640285c5f9b513a0651b52ee304743813bf0578b340150a6e62648011cd&format=llm_user) ## Gusto Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Anduril Industries](https://www.g2.com/products/anduril-industries/reviews) - [Aplos](https://www.g2.com/products/aplos/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [April](https://www.g2.com/products/april/reviews) - [April-Ai](https://www.g2.com/products/april-ai/reviews) - [Archy](https://www.g2.com/products/archy/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bar None Games](https://www.g2.com/products/bar-none-games/reviews) - [Basecamp](https://www.g2.com/products/basecamp/reviews) - [Bench](https://www.g2.com/products/bench-2026-02-22/reviews) - [Bench](https://www.g2.com/products/bench-2018-08-06/reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [Bïrch (ex. Revealbot)](https://www.g2.com/products/birch-ex-revealbot/reviews) - [Brex](https://www.g2.com/products/brex/reviews) - [brightwheel](https://www.g2.com/products/brightwheel/reviews) - [Buildertrend](https://www.g2.com/products/buildertrend/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Cal.com](https://www.g2.com/products/cal-com/reviews) - [Calendar](https://www.g2.com/products/calendar/reviews) - [Carta Equity Suite](https://www.g2.com/products/carta-equity-suite/reviews) - [Chase Payment Solutions](https://www.g2.com/products/chase-payment-solutions/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - [CH Project](https://www.g2.com/products/ch-project/reviews) - [Clair](https://www.g2.com/products/clair/reviews) - [Clarity Benefit Solutions](https://www.g2.com/products/clarity-benefit-solutions/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Clover](https://www.g2.com/products/clover/reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - [Core system](https://www.g2.com/products/core-system/reviews) - [Credit Karma](https://www.g2.com/products/credit-karma-credit-karma/reviews) - [Defined Contribution / 401(k) System](https://www.g2.com/products/defined-contribution-401-k-system/reviews) - [Deputy](https://www.g2.com/products/deputy/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [EasyLlama](https://www.g2.com/products/easyllama/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [Empower](https://www.g2.com/products/empower-analytics-empower/reviews) - [Ethena](https://www.g2.com/products/ethena/reviews) - [Evernote](https://www.g2.com/products/evernote/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews) - [Fidelity](https://www.g2.com/products/fidelity/reviews) - [Finaloop](https://www.g2.com/products/finaloop/reviews) - [Form I-9 & E-Verify](https://www.g2.com/products/form-i-9-e-verify/reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Guardian](https://www.g2.com/products/alert-enterprise-guardian/reviews) - [Guideline](https://www.g2.com/products/guideline-guideline/reviews) - [Gusto 401(k)](https://www.g2.com/products/gusto-401-k/reviews) - [Harvest](https://www.g2.com/products/harvest/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - [H&R Block](https://www.g2.com/products/h-r-block/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - [Human Interest](https://www.g2.com/products/human-interest/reviews) - [INNERGY ERP](https://www.g2.com/products/innergy-erp/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - [JobTread](https://www.g2.com/products/jobtread/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Keeper](https://www.g2.com/products/keeper-tax-keeper/reviews) - [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [Mercury](https://www.g2.com/products/mercury-mercury/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Middesk](https://www.g2.com/products/middesk/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - [Nectar](https://www.g2.com/products/nectar/reviews) - [Netchex](https://www.g2.com/products/netchex/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [NEXT](https://www.g2.com/products/next-next/reviews) - [Novo](https://www.g2.com/products/novo/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Placid.app](https://www.g2.com/products/placid-app/reviews) - [Plaid](https://www.g2.com/products/plaid/reviews) - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews) - [Planning Pod](https://www.g2.com/products/planning-pod/reviews) - [Procare Solutions](https://www.g2.com/products/procare-solutions/reviews) - [Push.House](https://www.g2.com/products/push-house/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [QB Sync Made Easy](https://www.g2.com/products/qb-sync-made-easy/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Quickbook Synchronizer](https://www.g2.com/products/quickbook-synchronizer/reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - [Remote](https://www.g2.com/products/remote/reviews) - [RICS Software](https://www.g2.com/products/rics-software/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Service Fusion](https://www.g2.com/products/service-fusion/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Sign In App](https://www.g2.com/products/sign-in-solutions-sign-in-app/reviews) - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Sling](https://www.g2.com/products/sling/reviews) - [SpotOn](https://www.g2.com/products/spoton/reviews) - [Take Command](https://www.g2.com/products/take-command/reviews) - [TherapyPM](https://www.g2.com/products/therapypm/reviews) - [TimeClock Plus by TCP](https://www.g2.com/products/timeclock-plus-by-tcp/reviews) - [Time Clock Wizard](https://www.g2.com/products/time-clock-wizard/reviews) - [Timeero](https://www.g2.com/products/timeero/reviews) - [TimeLedger](https://www.g2.com/products/timeledger/reviews) - [TipHaus](https://www.g2.com/products/tiphaus/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Trainual](https://www.g2.com/products/trainual/reviews) - [Traliant](https://www.g2.com/products/traliant/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Venmo](https://www.g2.com/products/paypal-venmo/reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Wise-Pay](https://www.g2.com/products/wise-pay/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workyard](https://www.g2.com/products/workyard/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews) - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho People](https://www.g2.com/products/zoho-people/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Gusto Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Platform Basics** - Interoperability - Performance - Portal **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Platform Performance** - Reporting - Application Monitoring **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Platform Administration** - Integrations - Compliance - Reporting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Platform Functionality** - Document management - Requalification - Compliance - Bid Management - Calendar Management - Invoice Management - Work Order Management - Supplier Management - Inventory Management - Task Management - Compliance Management - Contractor Management - Proposal Management - Safety Management - Communication Management - Contract/License Management - Job Management - Timesheet Management - Lead Management - Template Management - Procurement Management - Subcontractor Management - Workflow Management - Purchase Order Management **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise - Surveys & Feedback - 360 Degree Feedback **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Platform Additional Functionality** - Onboarding - Pre-qualifiation - Onsite Monitoring - Subcontractor Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Estimating - Budgeting/Forecasting - Team Collaboration - Scheduling - Accounting - CRM - AI Copilot - Real-Time Updates - Electronic Signature - Real-Time Notifications - Task Scheduling - Multiple Projects - Contractor Database - Qualification Tracking - Project Tracking - Third-Party Integrations - Mobile App - Reporting & Statistics - Billing & Invoicing - Job Costing - Time & Expense Tracking - Equipment Tracking - Approval Process Control - Customizable Forms - Time Tracking - Customizable Reports - Project Time Tracking - Activity Dashboard - Reporting/Analytics - API - Cost Estimating - Alerts/Notifications **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation ## Top Gusto Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,629 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,583 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,681 reviews)