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Best Cloud PBX Platforms Software for Medium-Sized Businesses

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Cloud PBX Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Cloud PBX Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Cloud PBX Platforms category.

In addition to qualifying for inclusion in the Cloud PBX Platforms Software category, to qualify for inclusion in the Medium-Sized Business Cloud PBX Platforms Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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12 Listings in Cloud PBX Platforms Available
(1,242)4.1 out of 5
Optimized for quick response
5th Easiest To Use in Cloud PBX Platforms software
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Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

    Users
    • Owner
    • Office Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingEX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    204
    Customer Support
    132
    Helpful
    120
    Reliability
    104
    Phone Calls
    94
    Cons
    Poor Customer Support
    68
    Customer Service
    60
    Customer Support
    58
    Call Issues
    46
    Complex Processes
    40
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    62,356 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,585 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

Users
  • Owner
  • Office Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
RingEX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
204
Customer Support
132
Helpful
120
Reliability
104
Phone Calls
94
Cons
Poor Customer Support
68
Customer Service
60
Customer Support
58
Call Issues
46
Complex Processes
40
Seller Details
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
62,356 Twitter followers
LinkedIn® Page
www.linkedin.com
6,585 employees on LinkedIn®
(2,532)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Cloud PBX Platforms software
View top Consulting Services for Zoom Phone
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Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work.

    Users
    • Software Engineer
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoom Phone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,143
    Video Conferencing
    569
    Reliability
    535
    Easy Communication
    446
    Video Quality
    389
    Cons
    Limited Features
    293
    Zoom Issues
    271
    Meeting Issues
    227
    Missing Features
    205
    Call Issues
    167
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,047,401 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,432 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work.

Users
  • Software Engineer
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 33% Mid-Market
Zoom Phone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,143
Video Conferencing
569
Reliability
535
Easy Communication
446
Video Quality
389
Cons
Limited Features
293
Zoom Issues
271
Meeting Issues
227
Missing Features
205
Call Issues
167
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,047,401 Twitter followers
LinkedIn® Page
www.linkedin.com
12,432 employees on LinkedIn®

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(262)4.8 out of 5
1st Easiest To Use in Cloud PBX Platforms software
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Entry Level Price:$10 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

    Users
    • Manager
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeleCMI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    60
    Ease of Use
    57
    Helpful
    47
    Reliability
    41
    Features
    28
    Cons
    Mobile App Issues
    13
    Missing Features
    8
    Inadequate Reporting
    4
    Number Issues
    4
    Complex Reporting
    3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TeleCMI
    Year Founded
    2016
    HQ Location
    chennai, Tamil Nadu
    Twitter
    @TeleCMI
    37 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

Users
  • Manager
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 47% Small-Business
TeleCMI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
60
Ease of Use
57
Helpful
47
Reliability
41
Features
28
Cons
Mobile App Issues
13
Missing Features
8
Inadequate Reporting
4
Number Issues
4
Complex Reporting
3
Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
37 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
(798)4.2 out of 5
Optimized for quick response
7th Easiest To Use in Cloud PBX Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure

    Users
    • Owner
    • Office Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 8x8 Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Easy Communication
    48
    Reliability
    45
    Customer Support
    35
    Features
    25
    Cons
    Customer Service
    16
    Customer Support
    16
    Difficult Navigation
    13
    Lack of Intuitiveness
    11
    Learning Curve
    11
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    8x8
    Company Website
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,124 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,853 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure

Users
  • Owner
  • Office Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Small-Business
  • 31% Mid-Market
8x8 Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Easy Communication
48
Reliability
45
Customer Support
35
Features
25
Cons
Customer Service
16
Customer Support
16
Difficult Navigation
13
Lack of Intuitiveness
11
Learning Curve
11
Seller Details
Seller
8x8
Company Website
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,124 Twitter followers
LinkedIn® Page
www.linkedin.com
2,853 employees on LinkedIn®
(607)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Cloud PBX Platforms software
Save to My Lists
Entry Level Price:$0 user/mo
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Calling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    109
    Reliability
    69
    Easy Communication
    68
    Call Quality
    62
    Communication
    50
    Cons
    Internet Dependency
    25
    Connection Issues
    19
    Difficult Configuration
    19
    Missing Functionality
    19
    Complex Processes
    17
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,895 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 32% Small-Business
Webex Calling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
109
Reliability
69
Easy Communication
68
Call Quality
62
Communication
50
Cons
Internet Dependency
25
Connection Issues
19
Difficult Configuration
19
Missing Functionality
19
Complex Processes
17
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,895 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
(3,437)4.5 out of 5
2nd Easiest To Use in Cloud PBX Platforms software
Save to My Lists
Entry Level Price:Starting at $15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp

    Users
    • Owner
    • President
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nextiva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    368
    Ease of Use
    321
    Helpful
    279
    Reliability
    226
    Customer Service
    188
    Cons
    Poor Customer Support
    83
    Difficult Configuration
    70
    Long Wait Times
    65
    Call Issues
    62
    Customer Service
    59
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nextiva
    Year Founded
    2008
    HQ Location
    Scottsdale, Arizona
    Twitter
    @Nextiva
    21,356 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,650 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp

Users
  • Owner
  • President
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Nextiva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
368
Ease of Use
321
Helpful
279
Reliability
226
Customer Service
188
Cons
Poor Customer Support
83
Difficult Configuration
70
Long Wait Times
65
Call Issues
62
Customer Service
59
Seller Details
Seller
Nextiva
Year Founded
2008
HQ Location
Scottsdale, Arizona
Twitter
@Nextiva
21,356 Twitter followers
LinkedIn® Page
www.linkedin.com
1,650 employees on LinkedIn®
(493)4.3 out of 5
Optimized for quick response
13th Easiest To Use in Cloud PBX Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo

    Users
    • President
    • Office Manager
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vonage Business Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    VoIP Services
    23
    Easy Communication
    20
    Reliability
    19
    Communication
    17
    Cons
    Call Drops
    11
    Call Connectivity Issues
    9
    Customer Service
    9
    High Cost
    9
    Expensive
    8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,761 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo

Users
  • President
  • Office Manager
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
Vonage Business Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
VoIP Services
23
Easy Communication
20
Reliability
19
Communication
17
Cons
Call Drops
11
Call Connectivity Issues
9
Customer Service
9
High Cost
9
Expensive
8
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,176 Twitter followers
LinkedIn® Page
www.linkedin.com
2,761 employees on LinkedIn®
(81)4.8 out of 5
12th Easiest To Use in Cloud PBX Platforms software
View top Consulting Services for Yeastar P-Series PBX System
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps,

    Users
    No information available
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yeastar P-Series PBX System Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Features
    25
    Integrations
    19
    Customer Support
    18
    Easy Setup
    18
    Cons
    Missing Functionality
    10
    Missing Features
    8
    Limited Features
    7
    Expensive
    6
    High Cost
    5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Xiamen, China
    Twitter
    @Yeastar
    2,426 Twitter followers
    LinkedIn® Page
    cn.linkedin.com
    195 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps,

Users
No information available
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 21% Mid-Market
Yeastar P-Series PBX System Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Features
25
Integrations
19
Customer Support
18
Easy Setup
18
Cons
Missing Functionality
10
Missing Features
8
Limited Features
7
Expensive
6
High Cost
5
Seller Details
Year Founded
2006
HQ Location
Xiamen, China
Twitter
@Yeastar
2,426 Twitter followers
LinkedIn® Page
cn.linkedin.com
195 employees on LinkedIn®
(515)4.4 out of 5
9th Easiest To Use in Cloud PBX Platforms software
View top Consulting Services for 3CX
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 3CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Reliability
    28
    Easy Setup
    27
    Features
    23
    Flexibility
    22
    Cons
    Limited Features
    13
    Complex Processes
    9
    Expensive
    9
    Poor Customer Support
    9
    Learning Curve
    8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    29,317 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 42% Small-Business
3CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Reliability
28
Easy Setup
27
Features
23
Flexibility
22
Cons
Limited Features
13
Complex Processes
9
Expensive
9
Poor Customer Support
9
Learning Curve
8
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
29,317 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
(1,623)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Cloud PBX Platforms software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CloudTalk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    429
    Reliability
    204
    Calling Features
    188
    Helpful
    187
    Intuitive
    183
    Cons
    Call Issues
    177
    Connection Issues
    92
    Call Management
    66
    Missing Features
    66
    Number Issues
    55
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CloudTalk
    Company Website
    Year Founded
    2016
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 33% Mid-Market
CloudTalk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
429
Reliability
204
Calling Features
188
Helpful
187
Intuitive
183
Cons
Call Issues
177
Connection Issues
92
Call Management
66
Missing Features
66
Number Issues
55
Seller Details
Seller
CloudTalk
Company Website
Year Founded
2016
HQ Location
New York
LinkedIn® Page
www.linkedin.com
148 employees on LinkedIn®
(2,263)4.3 out of 5
Optimized for quick response
8th Easiest To Use in Cloud PBX Platforms software
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 60% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a customer support application that enables users to make calls and send SMS to clients, manage sales and support teams, and integrate with various CRM systems.
    • Users frequently mention the ease of use, seamless integration with CRM systems, and the ability to manage communications across multiple channels as key benefits of JustCall.
    • Reviewers experienced issues with call quality, frequent disconnections, and a complex onboarding process that requires navigating through a lot of documentation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,327
    Features
    805
    Helpful
    655
    Call Management
    651
    Calling Features
    605
    Cons
    Call Issues
    726
    Call Functionality
    520
    Connection Issues
    409
    Poor Call Quality
    355
    Call Management
    326
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    303 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 60% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a customer support application that enables users to make calls and send SMS to clients, manage sales and support teams, and integrate with various CRM systems.
  • Users frequently mention the ease of use, seamless integration with CRM systems, and the ability to manage communications across multiple channels as key benefits of JustCall.
  • Reviewers experienced issues with call quality, frequent disconnections, and a complex onboarding process that requires navigating through a lot of documentation.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,327
Features
805
Helpful
655
Call Management
651
Calling Features
605
Cons
Call Issues
726
Call Functionality
520
Connection Issues
409
Poor Call Quality
355
Call Management
326
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
303 Twitter followers
LinkedIn® Page
www.linkedin.com
415 employees on LinkedIn®
(431)4.6 out of 5
3rd Easiest To Use in Cloud PBX Platforms software
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Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients

    Users
    • CEO
    • Director
    Industries
    • Staffing and Recruiting
    • Insurance
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ringover Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    Customer Support
    48
    Reliability
    43
    Helpful
    37
    Intuitive
    35
    Cons
    Expensive
    11
    High Cost
    11
    Glitches
    9
    Mobile App Issues
    8
    Software Bugs
    8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ringover
    Year Founded
    2018
    HQ Location
    Montrouge
    Twitter
    @ringoverapp
    863 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    214 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients

Users
  • CEO
  • Director
Industries
  • Staffing and Recruiting
  • Insurance
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
Ringover Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
Customer Support
48
Reliability
43
Helpful
37
Intuitive
35
Cons
Expensive
11
High Cost
11
Glitches
9
Mobile App Issues
8
Software Bugs
8
Seller Details
Seller
Ringover
Year Founded
2018
HQ Location
Montrouge
Twitter
@ringoverapp
863 Twitter followers
LinkedIn® Page
www.linkedin.com
214 employees on LinkedIn®