--- title: Webex Calling Reviews meta_title: 'Webex Calling Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 634 reviews by the users' company size, role or industry to find out how Webex Calling works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 634 scale: '5' date_modified: '2026-07-26' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Webex Calling Reviews **Vendor:** Cisco **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.5/5.0 **Total Reviews:** 634 ## About Webex Calling Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers. ## Webex Calling Pros & Cons **What users like:** - Users appreciate the **ease of use** of Webex Calling, enjoying its simple setup and intuitive interface. (69 reviews) - Users commend the **reliability** of Webex Calling, noting its clear call quality and stable connectivity during use. (50 reviews) - Users enjoy the **impeccable call quality** of Webex Calling, appreciating its stability and smooth integration within the suite. (41 reviews) - Users appreciate the **seamless integration of Webex Calling** within the Cisco ecosystem, enhancing communication efficiency across locations. (31 reviews) - Users value the **seamless integrations** of Webex Calling, optimizing workflows and enhancing communication efficiency across platforms. (30 reviews) - Users enjoy the **easy communication** of Webex Calling, simplifying calls and collaboration from anywhere with numerous features. (29 reviews) - Users commend the **easy-to-use communication platform** of Webex Calling, enhancing team collaboration from any location. (28 reviews) - Features (28 reviews) - Easy Integration (26 reviews) - Intuitive (26 reviews) **What users dislike:** - Users find **call routing configuration complex** , making automation feel more labor-intensive than handling tasks manually. (18 reviews) - Users find the **lack of intuitiveness** in Webex Calling frustrating, complicating basic tasks and setting configurations. (18 reviews) - Users often experience **slow performance** with Webex Calling, especially during meetings or on lower bandwidth connections. (17 reviews) - Users report **performance issues** with Webex Calling, noting lags and glitches that disrupt the overall experience. (16 reviews) - Users desire **more advanced customization options** in Webex Calling to tailor their user experience effectively. (13 reviews) - Poor Call Quality (12 reviews) - Poor Interface Design (12 reviews) - Complex Features (11 reviews) - Users find the **difficult configuration** of Webex Calling challenging, particularly for newcomers and smaller IT teams. (11 reviews) - Complex Process (10 reviews) ## Webex Calling Reviews ### 1. Webex calling is an enterprise feature rich calling platform, but is affordable for all businesses! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Webex Calling?** One single HUB for ALL! 99% of administrator tasks can be performed from one single secure HUB. Setup, troubleshooting, and account tracking, it's all located in the Webex control hub. By utilizing one pane of glass, the operation is simplified. Adding users, changing information, and creating new Auto Attendants or hunt groups do not require multiple tools or multiple sign-ins. **What do you dislike about Webex Calling?** Since it is a cloud-based management platform, the devices' status is not real-time. On-premise systems allow an administrator to see more activities in real-time, but with Webex, one must wait, or allow for time before some changes are seen and or reported. Such is life in the cloud! **What problems is Webex Calling solving and how is that benefiting you?** Webex allows an MSP to service MANY clients with ease. The Webex Control HUB gives access to all customers with the confidence that all customer data is secure and separate. Managing multiple customer configurations is simplified, and it is easy to compare and change without the inconvenience of re-authentication or movement from one platform to another. ### 2. Webex Calling: The Industry's "Revolution" **Rating:** 4.5/5.0 stars **Reviewed by:** Longxiang (Roy) R. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Webex Calling?** We appreciate the clarity of sound on Webex Calling. We've used other web-based phone platforms in the past, and some of them can be pretty choppy and difficult to understand. With Webex, we always know that our calls will go through so we can communicate effectively with customers and clients. Additionally, the low monthly price point is fantastic for a business like ours that needs to stay within budget! **What do you dislike about Webex Calling?** What I dislike about Webex Calling is the price. It's somewhat high when compared to other similar instruments. Also, there should be a help desk so that users can report any issues and receive prompt resolutions rather than having to switch apps entirely. **What problems is Webex Calling solving and how is that benefiting you?** I can contact a coworker via Cisco Webex calling whenever I become stalled on a concept and require immediate feedback. You will have more free time as a result. You can also address a large group of coworkers with your concerns through the conference call feature. ### 3. Expandable cloud-based telephone service for businesses of all sizes **Rating:** 4.5/5.0 stars **Reviewed by:** Sam D. | Content Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2022 **What do you like best about Webex Calling?** I appreciate the smooth switchover between audio and video calls when using Cisco Webex Calling. The top-notch camera is another excellent feature, as well as the fact that it can be quickly turned off with a knob - providing an extra level of security. Additionally, I find teleconferencing much more accessible now - connecting with multiple coworkers simultaneously is extremely handy. **What do you dislike about Webex Calling?** What I don't like about Webex Calling compared to other tools of the same type is that it's a bit pricey. The need for a built-in help desk in the Cloud Control Hub comes from the fact that without one, users have to keep track of a separate system to report and get assistance with any potential issues, which delays resolving those issues. **What problems is Webex Calling solving and how is that benefiting you?** The only problem with Webex Calling is that it's not compatible with every single business. Some companies may still rely on older systems incompatible with the cloud-based VoIP service. In these instances, another solution will need to be used for communication purposes. ### 4. Webex is best for conference meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Jazib A. | Branch Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Webex Calling?** Best thing about webez that i feel its very easy to use. **What do you dislike about Webex Calling?** Sometimes it hangs which can be annoying. **What problems is Webex Calling solving and how is that benefiting you?** It is helping organisations to conduct virtual meetings ### 5. system to be dependable and the user interface to be highly user-friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa V. | Senior Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Webex Calling?** One of the best things about Webex Calling is that it offers open voice integration. This makes it easy to get started with the service and enables users to connect using video-based social interaction. Additionally, the security architecture is based on end-to-end encryption, which provides a high level of protection for user data. Another great advantage is that the centralized control hub allows administrators to quickly identify and resolve any issues that users may be experiencing. **What do you dislike about Webex Calling?** What I dislike about Webex Calling is that it's somewhat expensive. However, you can save significantly by bundling it with other Cisco services. Cost is my primary concern when it comes to this product. The system's administration is simple enough for anyone to use, regardless of their level of technical expertise, which is convenient. **What problems is Webex Calling solving and how is that benefiting you?** The problem with Webex Calling is that it doesn't have end-to-end encryption, which means that a third party could intercept your data. While this isn't likely, it's still a possibility. If you're concerned about security, you may want to look into another UCaaS provider that offers end-to-end encryption. ### 6. Good for calling over internet. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2021 **What do you like best about Webex Calling?** can call over internet, integrate with cisco webex meeting and setup calls. **What do you dislike about Webex Calling?** can be More ussr friendly and easy to use option **What problems is Webex Calling solving and how is that benefiting you?** Daily basis calling and meetings ### 7. Webex calling - new era calling feature **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Webex Calling?** Ease, agility, progressive while it's always stable and predictable. **What do you dislike about Webex Calling?** Bloated, under slow changes so that you will have to wait longer **What problems is Webex Calling solving and how is that benefiting you?** Team collaboration along with online management of meetings ### 8. The best cloud calling solution I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Colin H. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Webex Calling?** Webex Calling has a great feature set but is also really easy to set up and manage. Everything is managed through Webex Control Hub, which makes provisioing very fast, troubleshooting easy, and RMACs very straightforward. **What do you dislike about Webex Calling?** It lacks some of the finer levels of configuration that you would get with Unified Communications Manager but for overall majority of customers, this is not a problem. And Webex Dedicated instance is available if that level of configurability is required. **What problems is Webex Calling solving and how is that benefiting you?** WXC is simple to manage, fast to deploy and easy to make changes. This reduces administration and management overheads and doesn't require highly specialised skill sets. ### 9. I love this secure, feature rich product from top to bottom! **Rating:** 5.0/5.0 stars **Reviewed by:** Adam N. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Webex Calling?** The most helpful part of Wbex calling is being able to manage all employees under one pane of glass! No matter which location they are at, they are only a click away! **What do you dislike about Webex Calling?** The seamlesss integration with MS Teams makes it easy for anyone to use. I only dislike that I didn't find webex calling much sooner for our organizaztion to use! **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling bridges the gap for our old phone service and contact center. With skills based routing, call recording and open API's right out of the box, consider me happy! ### 10. Webex Calling Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Webex Calling?** Being able to use my business phone from anywhere. Love the Webex App on my Mac and iPhone. Easy to use and easy to pull calls from one device to another. **What do you dislike about Webex Calling?** When the app crashes and there is an outage. Cisco is usually pretty quick with getting it back up and running. **What problems is Webex Calling solving and how is that benefiting you?** Allows me to take my business phone with me anywhere I go. It allows me to work from anywhere. I'm always connected, communicate with individuals than ever, and I get way more done. ### 11. Webex all in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Raul E. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Webex Calling?** The flexibility between calls and videos **What do you dislike about Webex Calling?** There is nothing to complaint about Webex. **What problems is Webex Calling solving and how is that benefiting you?** Webex kind of having everything in one place, calls, meetings etc ### 12. Keep your Team connected with Each Other using the Webex Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Faris N. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2022 **What do you like best about Webex Calling?** Webex calling really offers incredible features like the best end-to-end encrypted calling with full security. Multiple devices can access the platform with different operating systems. I really like the amazing audio quality over the call. We can also store the recordings in cloud space so later our other users can also get the benefits of recordings. **What do you dislike about Webex Calling?** According to my personal experience, only there should be more options for voicemail. Or limitations for the internationally calling should increase more. All other features are best without negative points and issues. **Recommendations to others considering Webex Calling:** Join Webex Calling today and get the best and most professional calling features for yourself and for your business. Therefore I really recommend this platform to my friends and colleagues. **What problems is Webex Calling solving and how is that benefiting you?** We are really enjoying the best call quality and other fabulous features like call waiting and 3-way calling. We all employees from different cities are really getting the benefits of this professional platform. ### 13. awesome **Rating:** 5.0/5.0 stars **Reviewed by:** zulfiqar a. | accounts executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Webex Calling?** its convientient and reliable for video and calling, other than that meeting within the organization and outside the organization, after the covid and within the covid **What do you dislike about Webex Calling?** its get really slow when alot of people are using it at the same thime it lags alot and there may occur some disconnections which is not good and okay at all so thats it **What problems is Webex Calling solving and how is that benefiting you?** its solving alot of problems forexample meeting with people within the organization and outside the organization and apart from that its good for calling as the quality is good ### 14. Easy-to-use, optimized software **Rating:** 5.0/5.0 stars **Reviewed by:** Yui O. | Service Panning Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Webex Calling?** Intuitive and easy to use. There is a wide variety of services you want to use, not just phone calls. **What do you dislike about Webex Calling?** The operating GUI appears to be unpolished. Would be nice if the operation could be so a little easier to use. **What problems is Webex Calling solving and how is that benefiting you?** I think it is the best system when you have many branches and your business grows. ### 15. Reliable & Professional Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Webex Calling?** It's clean and straightforward to use. Not crowded with too many features but sufficient. Call quality is better than other apps in market, noise cancellation works as expected . All devices are synced at once and can be accessed via any device. Preferred mode of communication ib formal settings. **What do you dislike about Webex Calling?** Needs some exploration and expertise to use it to the fullest. Required high/good speed internet for better call quality. Meetings and chats cannot be saved. **What problems is Webex Calling solving and how is that benefiting you?** Remote connectivity, daily standups, pair programming has become easy with webex. Easy to connect with team and take conference calls. Calling and meeting needs are met properly. ### 16. Webex is easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Chris M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Webex Calling?** Webex Calling is easy to use. The app has access to persistent chat messages with my team members. All of my calls, chats and voicemails are contained in one app. **What do you dislike about Webex Calling?** The search feature is my least favorite part of the app. **What problems is Webex Calling solving and how is that benefiting you?** Webex combines voice, chat and collaboration in a single easy to use application. ### 17. WebEx for work calls! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2022 **What do you like best about Webex Calling?** WebEx is a well organized application for calling and webinars. Very secure for work related call and meeting with more number of people, webex can easily handle. It's mobile application is great and can be joined using multiple devices. Noise cancellation is a life saver in WFH scenario. **What do you dislike about Webex Calling?** But on costly side, so good for big organizations or teaching institutions. Good internet connection is required or else performance can decline. If internet is good, application performs well and smooth. **What problems is Webex Calling solving and how is that benefiting you?** We are webex for teams calling and meeting purposes. In organization it is also used for lectures/ teaching and training purposes. Webex's scheduler is great and chrome extension is also very useful. ### 18. Webex - An Alternative to In-Person Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Varshank P. | Progammer analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Webex Calling?** The most helpful thing about Webex is that it allows users to conduct online meetings and webinars efficiently. It is also helpful for sharing documents and presentations online **What do you dislike about Webex Calling?** The least helpful thing about Webex is that it can be challenging to figure out how to use all of its features. Additionally, the interface can be confusing and hard to navigate. **What problems is Webex Calling solving and how is that benefiting you?** Many business problems can be solved using Webex. Some examples include: -Improving communication and collaboration within a company -Reducing travel expenses -Increasing productivity -Enabling remote work -Improving customer service ### 19. WEBEX CALLING **Rating:** 5.0/5.0 stars **Reviewed by:** Tina S. | Voice Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Webex Calling?** WEBEX CALLING IS A GREAT PRODUCT BECAUSE I AM ABLE TO GET CALLS ON MY COMPUTER AND CELL PHONE **What do you dislike about Webex Calling?** SOMETIMES THE WEBEX APP LAGES AND DOES NOT WORK AS IT SHOULD **What problems is Webex Calling solving and how is that benefiting you?** THE ABILITY TO ANSWER CALLS ANYWHERE. I NEVER MISS A CALL. ### 20. Webex is good at large number people in the meeting at a time. **Rating:** 3.5/5.0 stars **Reviewed by:** Harsh P. | Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Webex Calling?** Easy to use as User interface is good. Webex is good at using from anywhere like laptop, PC, mobile phone. Learning tool from webex for attending training in the webex. It productive for large group of people. **What do you dislike about Webex Calling?** cost of webex is high due that eveyone not able to use. Good internet connectivity required for a video meeting. So it has to be improve for remote location have not good connectivity of Internet. **What problems is Webex Calling solving and how is that benefiting you?** It is solving huge problem like thousands of people join at a single meeting through webex. It is a very productive for the organization to long run of business. ### 21. WebEx Calling has made deploying remote workers into a breeze. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Webex Calling?** The integration with CUCM and how easy it is to get a user setup and deployed. **What do you dislike about Webex Calling?** The lack of control over the WebEx app roll out and how simple things like the alert ringers has hit a bug in 2 versions (42.9 and 42.10). Frustrating our users. **What problems is Webex Calling solving and how is that benefiting you?** WebEx Calling has allowed a daunting transition of deploying hardware to remote workers into just a few clicks to have them set up within a couple of minutes. ### 22. A brilliant and reliable VOIP solution to host calls securely over the web **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Mustafa M. | Science Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Webex Calling?** The most helpful feature of Webex Calling that I have noticed so far is the crystal-clear audio with an advanced noise cancellation feature to eliminate all background voices. Another helpful feature is the voicemail feature which allows you to drop a voice message to your colleagues without disturbing them. Another favorable feature of Webex Calling is that it is web-based so no additional system setup is required to avail its functionality. I love the ability to switch from an audio call to a video meeting instantly. I can change my devices even during the call which is a fantastic feature. **What do you dislike about Webex Calling?** Everything is working smoothly so far and Webex Calling has successfully met our business requirements and yielded fantastic results in no time. However, one minor drawback is that a high-quality internet connection is a must or else you will have audio lags and disconnections during your call. **What problems is Webex Calling solving and how is that benefiting you?** We use Webex Calling in our school for collaboration, internal communication and external marketing purposes. It is an excellent tool that I mostly use to connect and communicate with my colleagues over the web. This platform has helped us in keeping our numbers private and using professional numbers for business communication, ensuring employee security and privacy which was a must in this pandemic era. We have benefitted greatly from this all-in-one communication platform and its intuitive user interface and extraordinary features have helped us a lot in communicating seamlessly and securely. ### 23. Webex Calling-Improve efficiency & professionalism with Cisco's sophisticated cloud calling solution **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed U. | Chemistry Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Webex Calling?** The most helpful feature of Webex Calling that I have noticed is its call recording feature. Another favorable feature is its integration with Webex Meetings and Microsoft Teams. I like the ability of switching from a voice call to a video call on Webex Meetings instantly. With Webex Calling, we were able to connect and collaborate on the cloud without installing any software. Webex Calling has provided us with an excellent and user-friendly interface for managing calls, initiating calls, seeing voicemails and seeing the call history. It is an easy-to-use software with a great set of tools to migrate your workspace to the cloud. It has helped us keep our mobile numbers secure and work with a professional company mobile number enhancing security and professionalism. **What do you dislike about Webex Calling?** Though my experience with Webex Calling has been great so far, Webex can work on the following aspects to improve user satisfaction and retention:- 1) Webex can provide a free version of this platform with reduced features and capabilities so people can test this app before buying it. 2) Webex Calling consumes more system resources when using the desktop application. 3) The mobile application is not as intuitive as its desktop and web application. **What problems is Webex Calling solving and how is that benefiting you?** Due to the pandemic, we were facing several communication barriers within our organization and an enhanced cloud communication tool was the need of the hour. Using Webex Calling for communication has been a great experience for me. It's an easy and amicable solution to stay connected from wherever you are as mobile app, dekstop app and a web application is provided for managing calls. The audio during the calls is of a high quality and standard and several features ike call recording, voice to video call etc has enhanced my experiene with this wonderful platform. ### 24. Webex Calling - A top-notch product for cloud-based communication with extra-ordinary capabilities. **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul A. | Physics Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Webex Calling?** Webex Calling has terrific features and a unique user experience. Some of the most salient features of Webex Calling that I like are listed below: 1) I like the ability of recording my calls for later use or for sharing them with others. 2) Another feature that I like is the voicemail feature. All of the voicemails received are accessible from a single intuitive interface. 3) Webex Calling is cloud based and is accessible from all platforms (i.e from mobile as well as laptop). 4) It is easy to setup and initiate calls and requires minimal knowledge. All you need is a stable internet connection and you are good to go. 5) Call history is provided and I can even export it in CSV form which is a very helpful feature. 6) Webex Calling's integrates perfectly with Microsoft Teams so you can make calls directly from there. **What do you dislike about Webex Calling?** 1) Limited integrations with other platforms. 2) Costly as compared to its competitiors. 3) You will need a stable internet connection to manage calls without any hassles. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling has helped my school extensively during this pandemic. When all the schools were closed, we were looking for an easy and amicable way to connect and communicate with my colleagues securely. Webex Calling has proved to be an excellent way to manage calls in the cloud and communicate seamlessly without the use of our personal phone numbers. Its amazing features like recording the calls, sending voicemails etc has proved to be very helpful for our organization. I must also thank the support team for helping me with my queries in the shortest possible time. Its a great tool overall and I would suggest it to everyone who are facing communication barriers in their organization. ### 25. An easy, reliable and cost-effective medium to connect with your colleagues safely and securely **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed Obaidullah K. | High School Social Studies Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Webex Calling?** Webex Calling is an excellent cloud communication platform with enhanced features and functionality. Some fantastic features of Webex Calling include:- 1. The ability to switch instantly from a voice call to a video call. 2. The audio is of high quality and there are no disruptions during calls. 3. The voicemail feature is a perfect alternative to text messaging. You can drop a voice message and the recipient can view it when he opens the app. 4. The platform is reliable and secure as all calls are end-to-encrypted. 5. The user interface is easy and user-friendly so any newbie can operate this platform without any hassles. 6. The ability to join calls from any device is a beneficial feature as you can join meetings from anywhere anytime. **What do you dislike about Webex Calling?** 1. The platform is not as famous as its other alternatives. We found that most of the employees were unaware of this platform which resulted in some learning curve for my colleagues. 2. The app needs a good internet connection and high bandwidth to yield the best audio quality. Rest everything is excellent and the app has proved to be a perfect choice for my school. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling is being used in our organization for various purposes. It is an easy and intuitive cloud-based phone management solution to connect and communicate without using your personal number. Most importantly, it is a cloud-based application so you can call and connect with your colleagues from any device. I have been using it since this pandemic and my experience has been excellent so far. It is the best VoIP solution out there with advanced features and functionality and I am totally satisfied with the product's quality and security features. ### 26. Incredibly Professional and Amazing Calling Application **Rating:** 5.0/5.0 stars **Reviewed by:** Dawood A. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Webex Calling?** We have established a professional communication center through Webex Calling so our clients now can rely on us, whenever they require any kind of help. I use this platform for my daily inbound and outbound calling. **What do you dislike about Webex Calling?** I never experienced any kind of missing functionality, for me, it always works perfectly without any issues and cons. Only the interface should more user-friendly for beginners. All other features are outstanding. **Recommendations to others considering Webex Calling:** Yes, definitely I will recommend Webex Calling to all other users. If they want to use professional calling services. **What problems is Webex Calling solving and how is that benefiting you?** We use this platform for customers, colleagues, and business partners. So now the communication between these people is really easy for us. We are really satisfied with both audio and video quality. ### 27. Webex Calling - The ultimate VoIP solution for enhanced security and improved efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Syed Saad M. | Mathematics Teacher, Software Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Webex Calling?** 1) Webex Calling is an exceptional cloud-based communication platform that is well suited for businesses of all size. It has an easy and intuitve user interface and is accessible from all types of devices (Laptop, Mobile etc). 2) The security of this platform is up to mark and the platform is reliable and trusted. 3) Another favorable feature of Webex Calling is that you can instantly switch from one device to another making remote communications easier than ever. 4) Webex calling integrates perfectly with other Webex solutions. I can instantly switch to a video call directly from the audio call which is an amazing feature. 5) If I am busy, my colleagues can drop a voicemail to me and it will be visible to me whenever I open the platform. 6) I can also record my calls for later use. Overall, Webex Calling is an excellent and intuitive phone managment solution that is simple and resepcts its users' privacy. **What do you dislike about Webex Calling?** Webex Calling meets all the needs and requirements of my school. However, there's always a scope of improvement:- 1) Webex needs to work on its IOS application as there are various bugs in the app. 2) Webex's integration with other call logging services would be a great feature. 3) Lastly, Webex can improve on its audio quality and noise cancellation feature as the noise cancellation doesn't detect various background voices. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling has helped us extensively in the functioning of my school during these tough COVID times. Due to the pandemic when we were forced to work remotely from our home, we were looking for an all-in-one solution to stay connected with my colleagues. Hence, we started using Webex Calling for enhanced high quality communication internal communications. Its favorable features like call recording, voicemail etc has enhanced my experience with this amazing tool. The pricing plans of Webex are flexible and are available at nominal costs. Overall, its an amazing tool for remote communication in this pandemic. ### 28. Great Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Varun K. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Webex Calling?** 1. Easy to use the interface and I like the dark theme 2. Using a mobile number as the caller Id is pretty useful 3. Audio clarity is great 4 . There are apps on multiple platforms 5. Messaging is fast and it is pretty seamless. 6. We can share files securely. **What do you dislike about Webex Calling?** 1. Faced call drops frequently, and there are a few bugs on the web interface 2. IOS app doesn't work pretty well, it needs some work 3. Screen share doesn't work all the time 4. It consumes a lot of resources and bandwidth when there are a lot of participants **Recommendations to others considering Webex Calling:** It is a great app with all the features like calling, video conferencing, meetings, etc. It has applications on all the platforms which is very helpful when switching between devices. I recommend Webex calling for types of work. It is very flexible and intuitive, it provides very good features for all the use cases, and the plans are also affordable It is also very secure than the competition, I would say its a lot better than the Zoom **What problems is Webex Calling solving and how is that benefiting you?** Communicating with the team and others, and the ability to stay in the calls and text with others is seamless, Having applications on multiple platforms is good, it has easy to use user interface, which is very helpful It is a lot better than zoom because it provides a lot of features which are very helpful and it makes your life easier. Webex offers Instant messaging, calls, and video conferences with security. ### 29. Webex Calling Streamlines Configuration for IT staff and end users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Webex Calling?** ease of use and ease of configuration for IT staff. no more need to manage on-prem hardware and the ability to have a robust system in multiple datacenters with minimal effort **What do you dislike about Webex Calling?** Customization of device lines is lacking **What problems is Webex Calling solving and how is that benefiting you?** creates the ability to migrate off our on-prem CUCM, Toshiba and Avaya systems to create an environment with one solution ### 30. To keep in touch, we've included Webex Calling. **Rating:** 4.5/5.0 stars **Reviewed by:** Sashi M. | Scrum developer , Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2022 **What do you like best about Webex Calling?** I like Webex Calling to record calls to use later or share with others, all received voicemails can be accessed from one intuitive interface, it provides call history and I can even export it in CSV format, Webex Calling is integrating perfectly with Microsoft Teams to make calls directly from there, the audio is of high quality there are no dropouts in calls, integrates perfectly with Microsoft Teams to make calls directly from there. **What do you dislike about Webex Calling?** I would like Webex Calling to provide a free version with many features and capabilities to try before you buy. The Webex Calling mobile app is less user-friendly than the online and desktop versions. Compared to its competitors, Webex Calling is expensive. **Recommendations to others considering Webex Calling:** I recommend Webex Calling, the security system of this platform is up to par; is reliable, and Webex Calling works in conjunction with other Webex solutions. From a voice call, I can immediately switch to a video call. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling has crystal clear audio with advanced noise cancellation to eliminate all background voices; has a voice mail feature that allows you to send a voice message between members without disturbing them; it is web-based, so no additional system configuration is required, and it has an excellent ability to switch from an audio call to a video meeting in seconds. ### 31. Enterprise Grade Calling Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Webex Calling?** Ease of setup. Multitude of deployment options to accommodate any customer needs. **What do you dislike about Webex Calling?** Certain features are not available compared to on-prem CUCM such as translation patterns. **What problems is Webex Calling solving and how is that benefiting you?** Small scale customers need enterprise grade calling without deploying multiple on-premise servers. Webex Calling is infinitely easier to setup with them and works out of the box. ### 32. Best app for meetings and calls **Rating:** 5.0/5.0 stars **Reviewed by:** raja g. | software engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Webex Calling?** breakout sessions is the best feature I like about webex calling, Group calls , scheduled meetings , sync of schedules to the calendar irrespective of timezones. **What do you dislike about Webex Calling?** Some features are paid and we can't mute all the participants except the organizer. **What problems is Webex Calling solving and how is that benefiting you?** Scheduled meetings for my work , breakout sessions to discuss important things with limited people from the call or meeting. ### 33. Webex is the future of our phone system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Webex Calling?** The ease of management, troubleshooting and maintenance. **What do you dislike about Webex Calling?** I have almost nothing negative to say about Webex Calling. It meets our needs and then some! **What problems is Webex Calling solving and how is that benefiting you?** It is allowing us to deploy a nationwide network of users on same phone system without requiring a VPN or physical infrastructure. ### 34. Smooth Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Webex Calling?** That it allows people to join in even from their phone by dialing the codes given in the invitation **What do you dislike about Webex Calling?** At times it takes a while to launch on older models of laptops **What problems is Webex Calling solving and how is that benefiting you?** it allows me to collaborate with people in and out of my organisation ### 35. Great tool to stay in touch with a remote team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about Webex Calling?** The interface of the software is very nice and easy to use. It's on both the mobile and desktop, which makes it easy to take calls on the go or whatever your situation. It's been a tremendous help to my team during the pandemic when we had to switch working styles overnight, but we still managed to stay in touch. It feels much more like an ecosystem too compared to alternatives like Zoom, which feels a bit more utilitarian. **What do you dislike about Webex Calling?** It is annoying that you have to download software to make the most of the meetings. Within my team, this isn't an issue. But if you have to involve contractors or 3rd parties outside your organization, keep in mind that it's easier to use software that can be fully used in a browser (like Google Meet). Or, if you need to involve them in regular meetings, provide them with the access to your organization's profile on Webex. **What problems is Webex Calling solving and how is that benefiting you?** Staying in touch. We had a few different tools before the pandemic that hardly anyone wanted to use. But because we were forced to find a solution, I'm pleased that this one is something that people are using now without thinking twice. It's just the obvious go-to. ### 36. A Great Alternative to Zoom **Rating:** 3.0/5.0 stars **Reviewed by:** Emily S. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Webex Calling?** Webex calling makes it super easy to connect my mobile number to the app and easily make calls to any of my contacts right from my desktop or the app on my cell. **What do you dislike about Webex Calling?** Not a lot of folks out there today using any other calling solutions beyond Zoom and I've gotten feedback that it'd be easier for me to just use Zoom for business calls/meetings so folks don't have to create or login to another account. **Recommendations to others considering Webex Calling:** Make sure you have a general Webex account and are signed up for Webex Apps with the same login info. The iOS app is garbage FYI (seems to still be a beta version...that's what feel it gives anyways) and I have YET to figure out how to connect my cell phone to the app so I can make Webex calls over cell phone data when I don't have wifi **What problems is Webex Calling solving and how is that benefiting you?** I started looking for alternative calling solutions last year when Zoom connection quality and stability was constantly trash due to being overloaded by the mass influx of at-home workers. I had to restart my computer and make sure every window but Zoom was closed if I had any hope of my call not disconnecting or having to repeat, "Sorry, what was that?" every ten minutes. People really hated that. ### 37. Best Internet calling tool with good integration features **Rating:** 4.5/5.0 stars **Reviewed by:** Irfanudeen S. | Senior Academic Counsellor, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about Webex Calling?** The Webex calling is best for its clarity; the noise cancellation feature is nice. It is not furnishing our details with the clients when we communicate with them through the internet. All our conversations with the clients through Webex calling are auto stored in the cloud for future reference. The duration of the call and its link for the replay are linked automatically in the Leadsquared customer's profile. **What do you dislike about Webex Calling?** It consumes more RAM than my previous calling tool Ameyo; I hope that is because of its voice rendering feature. The mobile version is not easy to use. The layout and the user interface of the mobile version need improvement. Sometimes, it logoff automatically during the calls. **What problems is Webex Calling solving and how is that benefiting you?** I use Webex Calling to communicate with my clients without revealing my contact number or location. All the calls are stored automatically in the cloud premises for future references and to avoid any mistreatment. It is the best suit for the organizations based on customer relations like call centers, health care centers, support systems, insurance providers, etc. It has call merging, conference, call holding, and many features. The total talk-time of employees with their clients can take from the reports tab. We can create our virtual calling station with this Webex calling tool with a simple internet connection in mobiles, laptops, tablets, and desktops. ### 38. Very user friendly online calling app for my team **Rating:** 5.0/5.0 stars **Reviewed by:** Prabhakar U. | Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Webex Calling?** The best thing about it that I like the most is, It allows me to do calling without the barrier of device and location. Along with this, it is also affordable, secure, and fast. **What do you dislike about Webex Calling?** The one thing that I don't like is its UI. It should be more engaging and beautiful. **What problems is Webex Calling solving and how is that benefiting you?** I use this as a VOIP service in my company. It helps me to increase my efficiency and productivity. ### 39. Turn your collaboration into a pleasant and intelligent space. **Rating:** 4.0/5.0 stars **Reviewed by:** Franco G. | Human Resources Director, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2021 **What do you like best about Webex Calling?** Webex Calling is a real-time call and collaboration solution that works perfectly from any place and device offering flexibility. It is a tool that perfectly adapts to our needs with quality collaboration, perfect operation and features that we can get the most of. I benefit, it is a meeting software that I like a lot for being safe, fast and intuitive with HD audio and video quality, in addition to its easy connection with just one click. **What do you dislike about Webex Calling?** Webex Calling is an online collaboration solution that has worked perfectly for me, adapting to my daily needs when starting meetings, it is of quality, security and speed with solutions and immediate resources that adapt to my requirements, it has worked very well for me and I do not have dislikes. **Recommendations to others considering Webex Calling:** I recommend Webex Calling for being an effective collaboration tool, a meeting software that offers solutions to organize and join meetings easily and securely from any place and device sharing face-to-face screen, I recommend it because it brings countless benefits to teamwork , increases workflow, enhances company growth and the opportunity to reach more clients anywhere in the world, it is a perfect solution for remote work with HD audio and image quality, without interruptions and maximum reliability, in addition offers free trial. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling is an online meeting tool that brings benefits to my remote work by helping me collaborate face-to-face by sharing audio and video screen from any place and device with immediate features and solutions, it helps me communicate with colleagues, employees and colleagues at I work in a simple and pleasant way as if we were all in the same place, it helps me reduce future risks, make better decisions, save my time and money in mobilization and logistics, it is perfect to work on the go. ### 40. WebEx calling review **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Webex Calling?** I have used WebEx calling to give telephonic interviews at some major companies, it was essy to remotely give interview for companies outside my country. Greatly helped in communication. **What do you dislike about Webex Calling?** The UI can be improved as it was confusing to understand in starting or as a beginner. The app is quite heavy but it has a lot of features which make it heavier. They could add some basic features for a lite version of app. **What problems is Webex Calling solving and how is that benefiting you?** I have used it solve communication issues and shorter wait times on calls with working professionals. Many times i am able to easily record the calls for future references. Call transfer is also easy to use. ### 41. Stay in touch with your colleagues from anywhere. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Webex Calling?** A great tool to organize international meetings: integrated with MS Outlook, easy to schedule appointments and share invitations, flexible in changing presenter or sharing slides/content/screen during a call. **What do you dislike about Webex Calling?** There is nothing that I don't like. I like it, and we use it whenever we need to set a call. **Recommendations to others considering Webex Calling:** It has a very easy-to-use interface which makes it easy to use it and a lesser amount of training time is required. The audio and video quality of this platform is spot on, and it truly helps our business. The customer support staff is well trained as well, and that makes the experience more worthwhile. **What problems is Webex Calling solving and how is that benefiting you?** Users can share screens, slides, contents during the call, and switching presenter is so simple. Attendees can call in using their computers (saving telephone costs). Can survey the calls, asking questions by writing to organizer. ### 42. Webex Calling Good So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Webex Calling?** Control Hub is less confusing than CUCM. **What do you dislike about Webex Calling?** Still getting used to/finding different settings **What problems is Webex Calling solving and how is that benefiting you?** Nice to have everything in one spot with Control Hub ### 43. Handy alternative **Rating:** 3.5/5.0 stars **Reviewed by:** Raeez Y. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2021 **What do you like best about Webex Calling?** Super easy to use from my desktop. I can call any of my contacts with a click of a button. It was easy to port to from another digital calling platform. It is definitely a good alternative to other digital calling platforms out there. **What do you dislike about Webex Calling?** In my country it is not as well known as other platforms. Therefore, when I schedule a meeting, I often request to change the meeting to another platform since everyone is more familiar with those. I think the mindset can change after people get more familiar with the platform. **What problems is Webex Calling solving and how is that benefiting you?** I started to suggest alternatives to the company since Zoom meetings can sometimes be a nightmare to join. Sometimes their desktop app doesn’t work and you are forced to join via the browser. You just wouldn’t know on the day. ### 44. WebEx calling is best tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sunil L. | Sr. Consultant SAP BASIS, Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2022 **What do you like best about Webex Calling?** Calling option is very best in WebEx with this we can use for business communication and planning for meeting **What do you dislike about Webex Calling?** Some time call did not connect with low connectivity which is understood **What problems is Webex Calling solving and how is that benefiting you?** I am using for business meetings and bridge for technical support to other teams and groups ### 45. Cisco WebEx Calling - Undisturbed Calling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Webex Calling?** All the audio conference calls are made very easy through Cisco WebEx calling. Best part is, it will provide you Uninterrupted calling without having any network issues no lags whatsoever. Provide you the caller identification on the phone so that it gets very easy to know who's calling. Through VOIP number we can easily make a one to one or a team call. **What do you dislike about Webex Calling?** No issues at all. I found it as the best medium for corporate communication. **Recommendations to others considering Webex Calling:** I recommend this software as it provides best Inbuilt features for calling and gives you the quality calling with no hindrances at all. Easy to install. **What problems is Webex Calling solving and how is that benefiting you?** Daily standup meetings are conducted in order to achieve all the days task which is the most important part played by WebEx calling at the start of your day. Call forwarding and voicemail features helps everyone in case if someone is busy doing some work. Increases productivity as the team can easily dial in if stuck with any issues. Best connectivity with team, to get an update, simple dial in with the help of VOIP. ### 46. unable to signin as the app keeps crashing **Rating:** 5.0/5.0 stars **Reviewed by:** Paul K. | Head Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Webex Calling?** Doesn't even login server address is not a valid host, the whole suite of the App is full of bugs that indicate a clear lack of QA at the engineering level as it keeps getting authentication errors, even the customer services don't seem to be knowing what is going on **What do you dislike about Webex Calling?** I hate the Application so much as it always says you are not authorized to access this page and when I login into the application, says authentication error. **What problems is Webex Calling solving and how is that benefiting you?** We needed an application to use at our company for conference calls but the application did not meet our expectations and at the moment, I can't express the major benefits have achieved though once fixed, will update my review ### 47. Great platform for meeting **Rating:** 4.0/5.0 stars **Reviewed by:** Ritu K. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2022 **What do you like best about Webex Calling?** Easy to communicate. It is also very good for video conferencing. It is very useful for long meetings. We can also assignment co host. It makes collaborating with team members very convenient. **What do you dislike about Webex Calling?** UI can be improved. Integration can also be improved. Video lags sometimes during video calling so it can be improved. It does not provide noise cancellation . **What problems is Webex Calling solving and how is that benefiting you?** I use it for instant calling and organizing meetings. It provides great meeting experience. So the performance is better than other competitors. Overall its a great platform for communicating and collage sting with the team. ### 48. Not mature yet **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Webex Calling?** Part of the webex suite, one solution for meetings, messaging, calling **What do you dislike about Webex Calling?** not covering all use cases required, partially extensive workarounds necessary **What problems is Webex Calling solving and how is that benefiting you?** calling out of same interface as other Webex tools ### 49. Webex first choice for online meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Webex Calling?** Simple and easy to navigate GUI with straightforward menus to perform online Video meetings. Its reducing world's boundaries by making people sitting in various continents at a high speed. **What do you dislike about Webex Calling?** Webex has improved a lot since past few years and leaves not many areas to complain about. Overall very satisfied with the performance of the software and is highly recommended. **Recommendations to others considering Webex Calling:** Very useful, go for it. **What problems is Webex Calling solving and how is that benefiting you?** Conduction of online webinars, viva's, meetings, conferences... Webex is supporting the world leaders in a deep way. Very swift connection with very good controls. ### 50. WebEx calling perfect for business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Webex Calling?** It has a separate panel for outlook environment to list the meetings that the user has even if it is accepted or not and it allows you to directly join the meeting from the panel. **What do you dislike about Webex Calling?** The only dislike is that the video is sometimes blurry and sometimes the video is not even visible, may be an network issue or any glitch in the software. **What problems is Webex Calling solving and how is that benefiting you?** In other calling software we were having trouble in joining the meeting when we were connected to VPN, whereas in WebEx it has a feature to join the meeting directly without logging in when we are connected to company VPN. ## Webex Calling Discussions - [What are the benefits of Cisco Cloud Calling?](https://www.g2.com/discussions/advantages-f1569fc4-d98a-415d-ae10-e2625b328b20) - 2 comments, 1 upvote - [Is Webex Calling a global solution?](https://www.g2.com/discussions/global-2459f52a-78db-406b-9f11-00d0e8d3c306) - 1 comment, 1 upvote - [Is Webex Teams included with Webex Calling?](https://www.g2.com/discussions/webex-calling-and-webex-teams) - 1 comment, 1 upvote - [What is Webex Calling used for?](https://www.g2.com/discussions/what-is-webex-calling-used-for) - 2 comments - [Is Webex calling free?](https://www.g2.com/discussions/is-webex-calling-free) - 2 comments - [View Webex Calling pricing details and edition comparison](https://www.g2.com/products/webex-calling/reviews?page=9&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+12%3A49%3A01+-0500&secure%5Bsession_id%5D=a6f543fd-5e3f-4aa3-a56b-545016570530&secure%5Btoken%5D=79829c08fff4fa59742fa8a2a956fcde22c7726517f601372a783d955d89d41d&format=llm_user) ## Webex Calling Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) ## Webex Calling Features **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring - Performance Evaluation **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Webex Calling Alternatives - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,386 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,567 reviews)