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The Top 20 Easiest To Use Cloud PBX Platforms Software

See the top Cloud PBX Platforms Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

TeleCMI

9.8

Overall Usability Score

9.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.8

Ease of Use

Average: 9.0

9.8

Meets Requirements

Average: 8.9

9.8

Customer Segment Breakdown

Small Business

47%

Mid Market

48%

Enterprise

Allo

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.6

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 8.9

9.2

Customer Segment Breakdown

Small Business

86%

Mid Market

14%

Ringover

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.5

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 8.9

9.2

Customer Segment Breakdown

Small Business

79%

Mid Market

20%

Enterprise

Nextiva

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.9

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 8.9

9.3

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

CloudTalk

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 8.9

9.2

Customer Segment Breakdown

Small Business

64%

Mid Market

32%

Enterprise

RingEX

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.6

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 8.9

9.2

Customer Segment Breakdown

Small Business

58%

Mid Market

35%

Enterprise

8x8 Work

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.0

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 8.9

9.1

Customer Segment Breakdown

Small Business

59%

Mid Market

31%

Enterprise

10%

Zoom Phone

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.9

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 8.9

8.8

Customer Segment Breakdown

Small Business

52%

Mid Market

34%

Enterprise

15%

JustCall

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.1

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 8.9

9.2

Customer Segment Breakdown

Small Business

61%

Mid Market

32%

Enterprise

#10

NUACOM

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.4

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 8.9

9.5

Customer Segment Breakdown

Small Business

93%

Mid Market

#11

3CX

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.8

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

43%

Mid Market

49%

Enterprise

#12

MiVoice Connect

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.8

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 8.9

9.7

Customer Segment Breakdown

Small Business

47%

Mid Market

53%

#13

Vonage Business Communications

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.3

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 8.9

8.8

Customer Segment Breakdown

Small Business

61%

Mid Market

32%

Enterprise

#14

FreePBX

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 8.9

9.9

Customer Segment Breakdown

Small Business

63%

Mid Market

31%

Enterprise

#15

Yeastar P-Series PBX System

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.3

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 8.9

9.1

Customer Segment Breakdown

Small Business

75%

Mid Market

21%

Enterprise

#16

Webex Calling

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.0

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

29%

Mid Market

41%

Enterprise

30%

#17

PBXware

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.8

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 8.9

8.6

Customer Segment Breakdown

Small Business

59%

Mid Market

41%

#18

Bria

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.8

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 8.9

8.2

Customer Segment Breakdown

Small Business

54%

Mid Market

42%

Enterprise

#19

Fusion Connect: Modern Connectivity and Communications Solutions

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.6

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 8.9

8.2

Customer Segment Breakdown

Small Business

38%

Mid Market

36%

Enterprise

26%

#20

Twilio

5.0

Overall Usability Score

5.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

4.0

Ease of Use

Average: 9.0

5.2

Meets Requirements

Average: 8.9

4.5

Customer Segment Breakdown

Small Business

49%

Mid Market

32%

Enterprise

19%