[ 3CX Reviews ](https://www.g2.com/products/3cx/reviews) [ 3CX Reviews ](https://www.g2.com/products/3cx/reviews) # 3CX Pricing Overview [Editedit](https://my.g2.com/3cx/pricings) Free Trial ## 3CX Pricing Key Insights Last updated on Apr 09, 2026 * * * 3CX offers **3 pricing editions** , starting from **$0** to **$425**. 3CX pricing tiers are designed to support different usage levels and team sizes. 3CX also offers a **free trial**. Compare the 3CX pricing table below to figure out the best fit for your needs. Some plans may require you to contact **3CX** for **custom pricing**. * * * 3CX SMB — $0 / 10 Users 3CX PRO — $350 / Per Year 3CX ENT — $425 / Per Year Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. 3CX SMB Free 10 Users Free for up to 10 users. - Next-gen phone system - Bring your own SIP Trunk - WFH: remote-enable teams - Live Chat - Team Messaging - WhatsApp - Video Conferencing - Holiday & Business Hours Routing - 3CX Talk Links - Mobile & Desktop Apps - Ring Group & Welcome Message - Max 3 Deskphones Show More 3CX PRO Starting at $350.00 Per Year Free Trial The custom price of the plan changes as the number of users increases. Starting from $350 billed annually per system NOT per user. - Option to install on premise or self-host - Dedicated Installation - Call Recording - CRM Integration - Hot Desking - Microsoft 365 Integration - SMS & MMS Show More 3CX ENT Starting at $425.00 Per Year [Contact Us](#) The custom price of the plan changes as the number of users increases. Starting from $425 billed annually per system NOT user. - Custom IP Phone Logo - MS Teams - Skill-based Routing - Start / Stop Call Recording Show More 3CX Pricing is based on the number of simultaneous calls your company needs, not the number of extensions/users. This makes 3CX pricing much more competitive. Enter the number of users you have and we will automatically calculate the 3CX license size your company needs. Pricing information for 3CX is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase 3CX must be conducted with the seller. https://www.3cx.com/ordering/pricing/ Pricing information was last updated on April 30, 2025 Show More ## 3CX Pricing FAQs Generated using AI ### Is 3CX free, or does it offer a free trial? Yes. According to G2 data, 3CX offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. ### How much does 3CX cost in 2026? According to G2 data, 3CX pricing in 2026 starts at $350.00 and can reach $425.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the 3CX's official pricing page for the most current details. ### Who is 3CX pricing best suited for? According to G2 reviews, 3CX's pricing is best suited for small to mid-market businesses seeking enterprise-level communication without enterprise-level costs. G2 reviewers from industries including IT services, healthcare, education, insurance, and legal services consistently praise 3CX's affordability and scalability. The free SMB tier works well for micro-businesses under 10 users, while 3CX's PRO tier appeals to growing SMBs needing CRM integrations and call recording. Multi-site organizations and mid-market companies in sectors like manufacturing, construction, and non-profits frequently highlight dramatic cost reductions. Enterprise reviewers also appear across G2 data, particularly in education and oil and energy, valuing 3CX's flexible deployment and centralized management. ### What are the key differences between the free and paid versions of 3CX? 3CX's free SMB tier supports up to 10 users and includes core features like live chat, video conferencing, WhatsApp, team messaging, mobile apps, and basic call routing, but limits users to a maximum of 3 deskphones and excludes advanced capabilities. G2 reviewers note that the free tier suits very small teams but lacks features like call recording, CRM integration, and SMS. 3CX's PRO tier, starting at $350/year per system, adds call recording, CRM and Microsoft 365 integration, hot desking, and on-premise hosting. 3CX's ENT tier, starting at $425/year, further adds MS Teams integration, skill-based routing, and custom IP phone branding. ### Is 3CX considered good value for its pricing? G2 reviewers overwhelmingly consider 3CX exceptional value, with many noting cost savings of 50% or more compared to legacy systems like Cisco, Avaya, and Mitel. Reviewers across segments frequently highlight that 3CX's pricing of 3CX is based on simultaneous calls rather than per-user licensing, meaning unlimited extensions come at no extra cost. Multiple G2 users report saving tens of thousands annually after switching. A small number of reviewers cite concerns about rising subscription costs, removal of perpetual licenses, and features being moved to higher tiers. However, the dominant sentiment across hundreds of G2 reviews is that 3CX delivers enterprise-grade communication capabilities at a fraction of competitor pricing. ## Top-Rated Alternatives [ ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") Nextiva 4.5/5 (3,534) ](https://www.g2.com/products/nextiva/reviews) [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5 (1,460) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") RingEX 4.2/5 (1,341) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/3cx/competitors/alternatives) ## 3CX Pricing Reviews (2) NM Nigel M. Network Engineer Mid-Market (51-1000 emp.) 10/16/2025 More Options - "3CX is easy to setup and very user friendly" 5/5 What do you like best about 3CX? As the administrator of our 3CX system, I find the implementation and configuration process to be very straightforward and easy to follow. Setting it up does not take much time, allowing you to get started quickly. I appreciate the availability of a cloud option, which eliminates the need for on-premise hardware. Physical handsets are also unnecessary, thanks to the mobile client and desktop software. Their customer support is excellent, with knowledgeable staff who resolve issues promptly. We rely on 3CX for all our communication needs. Integrating it into our existing network is simple and can be completed in under an hour. Users often take advantage of 3CX for more than just calls, using it for chats and meetings as well. Review collected by and hosted on G2.com. What do you dislike about 3CX? I am frustrated by how often support is withdrawn for third-party requirements such as handsets and SIP Trunk providers. If you happen to use a third-party option that is not officially supported, you won't get any assistance with configuration or troubleshooting issues. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? 3CX has certainly helped our business reduce call costs. By taking advantage of its unique features, we are able to use the internet for our daily calls. When it comes to making international calls, there are numerous supported third-party providers that offer affordable overseas calling plans, which can be easily integrated into 3CX. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11825116/official_response/edit) Hello Nigel! Thanks for your review. We're glad to hear 3CX has been easy to set up, integrates well with your network and supports your daily communication needs across calls, chat, and meetings. Regarding third-party devices and providers, our support policy clearly states that we do not offer assistance for unsupported hardware or SIP trunks. This is because we maintain a verified list of supported devices and providers that we work closely with to ensure full compatibility and reliability. For unsupported setups, we recommend reaching out to a 3CX Partner from our global network, who may be able to assist further. Appreciate you taking the time to share your experience! [See how 3CX improved](https://www.3cx.com/ordering/find-reseller/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Anthony G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony G.") AG Anthony G. Directeur Small-Business (50 or fewer emp.) 1/11/2026 More Options - "Constant Changes and Costly Support" 0.5/5 What do you like best about 3CX? I like the 3CX GUI interface, it is nice, accessible, and understandable. Review collected by and hosted on G2.com. What do you dislike about 3CX? They change prices and features every 5 minutes, which is unbearable. Support is also an issue; previously, we had access to support for free, but now everything is paid. The management of 3CX is pathetic with the removal of perpetual licenses. Prices are constantly increasing and features change arbitrarily. Our operator is no longer on the list of certified operators, which complicates things. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Its GUI interface is accessible and understandable. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-12199483/official_response/edit) Hi Anthony. Thanks for the feedback. We understand your frustration, but just to clarify a few things: Pricing: We don’t change prices “every 5 minutes.” Like any tech company, we review pricing periodically to align with our long-term strategy. Adjustments are not arbitrary, and we aim to keep 3CX cost-effective, especially when you compare features vs. cost with other PBXs in the market. Support: Free support is still available for certified 3CX Partners. For end customers, support is typically provided through the partner who manages the system. This structure helps us scale and provide more localized service. Licensing: The move away from perpetual licenses happened some time ago. Subscription licensing is now the standard and it allows for faster innovation, regular updates and better security. Certified Operators: We maintain a list of supported SIP trunk providers to ensure full compatibility. If your provider is no longer certified, our global partner network can often help you work through this or recommend an alternative. We respect that this might not align with your preferences, but we don’t believe the changes are as extreme as described. 3CX remains one of the most feature-rich and affordable solutions in its class. 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