3CX Pricing Overview

3CX does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, 3CX pricing in 2026 starts at $350.00 and can reach $425.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the 3CX's official pricing page for the most current details.

According to G2 reviews, 3CX's pricing is best suited for small to mid-market businesses seeking enterprise-level communication without enterprise-level costs. G2 reviewers from industries including IT services, healthcare, education, insurance, and legal services consistently praise 3CX's affordability and scalability. The free SMB tier works well for micro-businesses under 10 users, while 3CX's PRO tier appeals to growing SMBs needing CRM integrations and call recording. Multi-site organizations and mid-market companies in sectors like manufacturing, construction, and non-profits frequently highlight dramatic cost reductions. Enterprise reviewers also appear across G2 data, particularly in education and oil and energy, valuing 3CX's flexible deployment and centralized management.

3CX's free SMB tier supports up to 10 users and includes core features like live chat, video conferencing, WhatsApp, team messaging, mobile apps, and basic call routing, but limits users to a maximum of 3 deskphones and excludes advanced capabilities. G2 reviewers note that the free tier suits very small teams but lacks features like call recording, CRM integration, and SMS. 3CX's PRO tier, starting at $350/year per system, adds call recording, CRM and Microsoft 365 integration, hot desking, and on-premise hosting. 3CX's ENT tier, starting at $425/year, further adds MS Teams integration, skill-based routing, and custom IP phone branding.

G2 reviewers overwhelmingly consider 3CX exceptional value, with many noting cost savings of 50% or more compared to legacy systems like Cisco, Avaya, and Mitel. Reviewers across segments frequently highlight that 3CX's pricing of 3CX is based on simultaneous calls rather than per-user licensing, meaning unlimited extensions come at no extra cost. Multiple G2 users report saving tens of thousands annually after switching. A small number of reviewers cite concerns about rising subscription costs, removal of perpetual licenses, and features being moved to higher tiers. However, the dominant sentiment across hundreds of G2 reviews is that 3CX delivers enterprise-grade communication capabilities at a fraction of competitor pricing.