3CX Pricing Overview

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Free Trial

3CX SMB

Free

10 Users

Free for up to 10 users.

3CX PRO

Starting at $350.00

Per Year

The custom price of the plan changes as the number of users increases. Starting from $350 billed annually per system NOT per user.

3CX ENT

Starting at $425.00

Per Year

The custom price of the plan changes as the number of users increases. Starting from $425 billed annually per system NOT user.

3CX Pricing is based on the number of simultaneous calls your company needs, not the number of extensions/users. This makes 3CX pricing much more competitive. Enter the number of users you have and we will automatically calculate the 3CX license size your company needs.

3CX has 3 pricing editions, from $0 to $425. A free trial of 3CX is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for 3CX is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase 3CX must be conducted with the seller.

https://www.3cx.com/ordering/pricing/

Pricing information was last updated on April 30, 2025

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3CX Pricing Reviews

(2)

Owais S.

IT Head & Voip Provider

Small-Business (50 or fewer emp.)

5/16/2025

"Excellent VoIP System for Our Business Needs"

5/5

What do you like best about 3CX?

3CX has been easy to use and works great for our daily communication. Setup took a bit of learning, but support and guides helped a lot. We use it every day—it has all the features we need, and it connects well with our other tools. Overall, it’s been a reliable and cost-effective solution. Review collected by and hosted on G2.com.

What do you dislike about 3CX?

There’s a bit of a learning curve at first, especially with the admin settings. Some advanced features can be tricky to configure without support. Also, occasional updates can cause minor issues that need troubleshooting. Review collected by and hosted on G2.com.

Response from Monika R of 3CX

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Hello Owais! Thanks for your review. We're glad to hear 3CX has been a reliable and cost-effective solution for your daily communication needs, both in the office and remotely. We appreciate your feedback on the initial learning curve and advanced configurations - your input is noted. Thanks again for sharing your experience. :)

Anthony G.

Directeur

Small-Business (50 or fewer emp.)

1/11/2026

"Constant Changes and Costly Support"

0.5/5

What do you like best about 3CX?

I like the 3CX GUI interface, it is nice, accessible, and understandable. Review collected by and hosted on G2.com.

What do you dislike about 3CX?

They change prices and features every 5 minutes, which is unbearable. Support is also an issue; previously, we had access to support for free, but now everything is paid. The management of 3CX is pathetic with the removal of perpetual licenses. Prices are constantly increasing and features change arbitrarily. Our operator is no longer on the list of certified operators, which complicates things. Review collected by and hosted on G2.com.

Response from Monika R of 3CX

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Hi Anthony. Thanks for the feedback. We understand your frustration, but just to clarify a few things:

Pricing: We don’t change prices “every 5 minutes.” Like any tech company, we review pricing periodically to align with our long-term strategy. Adjustments are not arbitrary, and we aim to keep 3CX cost-effective, especially when you compare features vs. cost with other PBXs in the market.

Support: Free support is still available for certified 3CX Partners. For end customers, support is typically provided through the partner who manages the system. This structure helps us scale and provide more localized service.

Licensing: The move away from perpetual licenses happened some time ago. Subscription licensing is now the standard and it allows for faster innovation, regular updates and better security.

Certified Operators: We maintain a list of supported SIP trunk providers to ensure full compatibility. If your provider is no longer certified, our global partner network can often help you work through this or recommend an alternative.

We respect that this might not align with your preferences, but we don’t believe the changes are as extreme as described. 3CX remains one of the most feature-rich and affordable solutions in its class.

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