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3CX Pricing Reviews

(2)
Iryna Z.
IZ
Business Development Specialist
Small-Business (50 or fewer emp.)
"Great switchboard"
What do you like best about 3CX?

We've been using 3CX for a while now and are very satisfied with how it has evolved. We originally replaced our traditional switchboard with 3CX, and the benefits were immediately clear — especially the mobile app and desktop application, which allow us to make and receive calls from anywhere, as long as there’s an internet connection. This flexibility proved invaluable during the Covid lockdowns. We've are planning on using the WhatsApp integration, to manage customer communication from a single platform. Overall, 3CX continues to be a reliable, flexible, and cost-effective solution for our communications needs.

Review collected by and hosted on G2.com.

What do you dislike about 3CX?

the software delivers exactly what we expect, and we’re very satisfied with its performance. At the moment, there’s nothing major we dislike. Review collected by and hosted on G2.com.

Response from Constantinos Leventis of 3CX

Hi Iryna! We are so glad to hear that 3CX has helped your company work remotely during these challenging times. Thanks for sharing your rating with us and the community!

Matt S.
MS
Systems Administrator / Accountant
Accounting
Small-Business (50 or fewer emp.)
"After 10 years I threw in the towel and left"
What do you like best about 3CX?

New features each year. Has a good address book and integration with smart phones. I liked being able to use older desktop phones that the users were familiar with. It didn't drop support for those phones and force me to buy new models. Review collected by and hosted on G2.com.

What do you dislike about 3CX?

The pricing continued to increase each year. I started at $150 a year then it grew to over $700. My perpetual license was switched without notice to a required subscription license. Support said I was supposed to read a forum post.

I could never get the share screen feature to work in the web meetings. Seemed to be firewall issues on either end. Review collected by and hosted on G2.com.

Response from Monika R of 3CX

Hello Matt, thanks for sharing your feedback. We're pleased to hear you found value in the features, smartphone integration, and hardware support over the years. We understand your concerns regarding licensing changes and support processes - it's noted. If you have decided to move away from 3CX, we wish you all the best with your new solution.

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