Products

Revver, formerly eFileCabinet, provides for over 155,000 users worldwide. Work smarter and more efficiently with Revver.

Upland InGenius is a Computer Telephony Integration (CTI) platform that integrates CRM and call center systems to increase productivity. InGenius enables agents to deliver personalized experiences with AI while protecting technology infrastructure investments.

CenturyLink Contact Center Solutions offer cloud- and network-based services that provide flexibility, scalability, and low TCO, as well as a robust feature-functionality set that delivers an excellent customer experience.

Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. Bitrix24 replaces a multitude of apps and services with a single, flat-fee solution (no per-user charge).

Avaya’s Unified Communications as a Service (UCaaS) is a cloud-based solution that combines voice, video, messaging, and collaboration into a single, easy-to-use platform. UCaaS offers a number of benefits over traditional on-premises unified communications systems, including: – Reduced costs: UCaaS is a subscription-based service, so you only pay for what you use. This can save you money on hardware, software, and maintenance costs. – Improved agility: UCaaS is a cloud-based solution, so you ca

Illumine a one-stop technology platform for Early education which caters the needs of Parents, Teachers & Administrators. Our key focus areas are Parent Engagement, Child development, Operational efficiency. Illumine will save you time, money and build parent engagement which is proven to increase your enrollments. Illumine has everything that you need: SIGN IN-OUT / ATTENDANCE, STAFF TIMECARD, DAILY SHEETS/REPORTS, LEARNING, PHOTOS, VIDEOS, MESSAGING, BILLING and much more. Who’s it for

VQ Online™ was developed over the last 20 years working with some of N.A.’s leading brands and the contact centers who support them. VQ Online™ streamlines the QA process across channels and functions to maximize the insight gathered to drive even greater results ... and free up valuable QA analysts’ time.​VQ Online™ is great for: (1) Large, multi-site, multi-channel centers or BPOs with internal and/or external QA functions that want to expand and/or consolidate QA results across all channels/s

The new way for technology companies to outsource: back office, call center, IT, project management, and more.

Drag-and-drop customer experience automation. Best call center operations software for programming your communications using graphic blocks to build complex and omnichannel scenarios. Smart IVR Improve service with modern speech interaction technologies Automated Call Campaigns Handle hundreds of concurrent outbound and inbound calls Trigger outbound calls Initiate call reminders and alerts from event triggers Harness the Power of AI Seamlessly integrate modern speech synthesis, natural lan

M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the o

MyOperator is a cloud-based call management system designed to provide call optimization solutions for businesses.

A service that tightly couples signaling and functionality from our Advanced Toll Free and IP networks to deliver the intelligent routing and call treatment required by today's contact centers. Providing automated attendant treatment and routing for inbound calls using customer inputs and network functionality, IVR enables callers to reach the right resource the first time or to be transferred without having to make a new call.

Voiptime Cloud is a versatile contact center software for sales & call center departments. Our software is designed to increase the productivity of your team and help your business grow!

CloudOne differentiates itself by offering powerful turnkey marketing solutions that are supported by its own proprietary data-driven call center to ensure a consistent consumer experience that maintains the highest level of campaign performance. CloudOne also provides simple, quick and easy API access to its robust technology and call center infrastructures to agencies and value-add partners, either on al la carte basis or its turn-key solutions.

Spearline provides end to end SaaS based number testing solutions for Toll and Toll-free numbers.

Planet Payments is an online payment gateway for e-commerce, call center, mail-order and telephone order merchants.

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

The Korbyt Anywhere platform provides an enterprise-grade, user-friendly content management system (CMS) that seamlessly integrates with various data sources and systems. This allows organizations to deliver content to any screen, anywhere, in one click. By leveraging data-driven insights, Korbyt enables the publication of targeted and dynamic messages across digital channels and displays to various audiences, including employees, customers, students, and guests. With robust integrations, the pl

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

Ask a member of our team why they stay at Five Star Call Centers, and you will hear “the culture” over and over again. People love the team. Whether it’s the person sitting next to you, or a leader in the company, the team environment of Five Star Call Centers is what sets us apart in the industry.  Several of our associates have decades of experience working right at Five Star Call Centers, and when they are looking to advance, they find opportunities right with us. Several of our man