--- title: Planet Payments Reviews meta_title: 'Planet Payments Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Planet Payments works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 14 scale: '5' date_modified: '2026-05-05' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # Planet Payments Reviews **Vendor:** Planet **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 4.4/5.0 **Total Reviews:** 14 ## About Planet Payments Planet Payments provides businesses with a comprehensive and secure payment solution. Their solution can be used both online and in Point-of-Sale (POS) transactions, making it easy for customers to pay. Planet Payments offers an array of payment methods such as split payments, American Express, Diners Club, Visa, Mastercard, Digital Wallets, and more. Additionally, the company's tailored solutions make it simple for businesses to integrate existing systems into their platform quickly and seamlessly. The security of Planet Payment's platform is the top priority. They offer ground-up security networks, API solutions, and certified fraud prevention specialists, reducing fraud and safeguarding customers’ platforms. On top of that, they also provide Smart Features to enhance the customer experience. These include dynamic currency conversion, one-click payments, and payment buttons for Apple Pay, Google Pay, PayPal, and other digital wallets. All of this is accessible without complex coding or setup. In addition to their payment solutions, Planet Payments offers a range of unattended and omnichannel shopping solutions, allowing businesses to easily connect their online and offline payments. Moreover, their Level Service Provider certification ensures that businesses are 100% compliant. As a result, businesses of all sizes can securely accept payments from customers around the world. At Planet Payments, their mission is to provide businesses with a comprehensive and secure payment experience. Their goal is to make it easy for customers to pay, while also ensuring that businesses get paid and boost sales and revenue opportunities. With their innovative solutions and highly secure systems, Planet Payments helps businesses provide their customers with the best payment experience possible. ## Planet Payments Reviews ### 1. Efficient and Convenient Payment Solutions” **Rating:** 5.0/5.0 stars **Reviewed by:** George N. | Risk Management Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Planet Payments?** I appreciate Planet Payments for their efficient and convenient payment solutions. Their system is user-friendly, making transactions seamless and hassle-free. The variety of payment options they offer, including online and mobile payments, caters to different customer preferences. Additionally, their excellent customer support ensures any issues are addressed promptly. **What do you dislike about Planet Payments?** None there is nothing I dislike about planet payment **What problems is Planet Payments solving and how is that benefiting you?** Planet Payments solves payment processing challenges and benefits users by offering diverse payment options, streamlined transactions, global capabilities, and dedicated customer support. Enjoy convenience, reliability, and expanded business reach with their efficient solutions. ### 2. Trustworthy platform to get refunds **Rating:** 4.5/5.0 stars **Reviewed by:** Aradhna N. | Senior Product Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Planet Payments?** Its a great platform for shoppers as well as for merchants. Help shoppers to shop tax free and merchants to increase revenue. **What do you dislike about Planet Payments?** It would be great if all the features are available in the mobile app as well **What problems is Planet Payments solving and how is that benefiting you?** I had visited Europe once and through this platform I was able to shop tax-free ### 3. Ease Your Business Payments **Rating:** 4.0/5.0 stars **Reviewed by:** sushil m. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Planet Payments?** The ease in use and also the way of user friendly is amazing **What do you dislike about Planet Payments?** Sometime it is slow due to backend update. Which get resolves in sometime but it is user friendly **What problems is Planet Payments solving and how is that benefiting you?** It is making our job easy and taking payments from clients is easy and it is best for use ### 4. Can be bit better in terms of payment **Rating:** 2.5/5.0 stars **Reviewed by:** Sushil M. | Assistant Manager - Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Planet Payments?** I guess it is still in working stage but now in this stage also it is working best **What do you dislike about Planet Payments?** Some time it lags and it is suggested to team to work in its betterment **What problems is Planet Payments solving and how is that benefiting you?** Helping businesses in many ways by providing them platform to do transactions ### 5. Best Payment system honest Review. **Rating:** 5.0/5.0 stars **Reviewed by:** Sunny K. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2023 **What do you like best about Planet Payments?** Best thing about planet payment is its system with zero % payment failure. **What do you dislike about Planet Payments?** Some time i face one issue with customer support like little delay response. **What problems is Planet Payments solving and how is that benefiting you?** End to end user friendly payment gateway system with negligible % of failure.its benefitting me as best payment gateway system. ### 6. Helping community and Society through digital payment **Rating:** 3.5/5.0 stars **Reviewed by:** Taufiq K. | ESG Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Planet Payments?** Helping shoppers and merchants to meet and acquire business and trust **What do you dislike about Planet Payments?** May be Planet Payment ms acquire more business and merchants **What problems is Planet Payments solving and how is that benefiting you?** It is solving problem of complex business gateway and empowering merchants ### 7. My interview experience was very good. They were following the proper process. **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish D. | Quality Assurance Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Planet Payments?** The domain is very good. Where we have continuous growth and learning experience.The peoples are very polite and professional. **What do you dislike about Planet Payments?** Nothing is like that I feel anything bad for the company. **What problems is Planet Payments solving and how is that benefiting you?** Using latest technology like clouds ### 8. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek M. | Frontend Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Planet Payments?** Fast transaction, easy to use, response time is better than other systems **What do you dislike about Planet Payments?** This platform not reached to other peoples **What problems is Planet Payments solving and how is that benefiting you?** Basically other platforms are slow but this is fast and easy to use ### 9. Best Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Abhinay M. | SEO Executive , Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Planet Payments?** Global payment processing company that offers international and multi-currency payment solutions for businesses. **What do you dislike about Planet Payments?** not got any dislikes so far using Planet Payments **What problems is Planet Payments solving and how is that benefiting you?** Planet Payments solving Currency Conversion ### 10. Great Payment Gateway Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Planet Payments?** Quick implementation timeline was the best aspect **What do you dislike about Planet Payments?** Performance during poor network conditions is sometimes not upto the mark **What problems is Planet Payments solving and how is that benefiting you?** Acting as payment gateway partner for our online shopping website. Helped in providing quick payments and supports various payment modes. It helped us in increasing the order volumes. ### 11. Easy onboarding, steeper on the price - quite interesting payment solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Planet Payments?** It is an all in one payment solution. The integrations are flawless and support major service providers. **What do you dislike about Planet Payments?** A little on the steeper side of the cost spectrum. **What problems is Planet Payments solving and how is that benefiting you?** Easy integration and end-to-end support. The core product is flawless. ### 12. payment process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Planet Payments?** smooth transactions and trasaction assurance **What do you dislike about Planet Payments?** all good . more modes can be added as it will help **What problems is Planet Payments solving and how is that benefiting you?** its helps me in ensuring a secure and safe transaction ### 13. Really good and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2023 **What do you like best about Planet Payments?** Quite user friendly and quite efficient to use **What do you dislike about Planet Payments?** The app can be less glitchy but can be solved through an update **What problems is Planet Payments solving and how is that benefiting you?** Helps in clearing Payments easily ### 14. Amazing Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Planet Payments?** Great team and amazing customer support. **What do you dislike about Planet Payments?** Nothing to mention, I'm fully satisfied. **What problems is Planet Payments solving and how is that benefiting you?** Helping me in maintaining a robust payment integration in my services. - [View Planet Payments pricing details and edition comparison](https://www.g2.com/products/planet-payments/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+12%3A03%3A03+-0500&secure%5Bsession_id%5D=893c0b5b-3879-4fba-ad28-dee262458896&secure%5Btoken%5D=f48fb24abd47c92fbf433a2b191638e0e8984a88066755d46e422011dbdd0595&format=llm_user) ## Planet Payments Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Architecture** - Unified API - POL - Integrations **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Processing** - Validation - Automation - Cross Border - Routing - Reconciliation **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Payment Options** - Multi-Currency - Online payment portal **Risk & Compliance** - Failed payments - Tokenization - Compliance **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Security** - POS Verification **Analytics** - Consolidation - Optimization - Fraud **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Payments Orchestration** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Planet Payments Alternatives - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - 4.2/5.0 (449 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,689 reviews) - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (360 reviews)