--- title: MyOperator Reviews meta_title: 'MyOperator Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 36 reviews by the users' company size, role or industry to find out how MyOperator works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 36 scale: '5' date_modified: '2026-06-22' parent_category: name: Development url: https://www.g2.com/categories/development --- # MyOperator Reviews **Vendor:** MyOperator **Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Average Rating:** 3.8/5.0 **Total Reviews:** 36 ## About MyOperator ========================= WHAT IS MYOPERATOR? ========================= MyOperator is a business communication platform that integrates WhatsApp Business API, call management, and AI-powered chat and voice bots — delivering complete customer support automation at scale. Built as a full-stack Business AI Operator, MyOperator helps businesses streamline calls, automate WhatsApp conversations, and deploy intelligent bots — all within one powerful, no-code platform. Designed for modern customer expectations of 24/7, instant, and personalized service, it eliminates the need for multiple communication tools or fragmented workflows. ========================= WHY DO 12,000+ BRANDS CHOOSE MYOPERATOR? ========================= Today’s customers expect real-time, 24/7, and personalized responses, and MyOperator delivers that with: - WhatsApp & Call integration - WhatsApp campaign tools - AI-powered chatbots and voicebots - IVR System + Dialer - Easy to deploy - 14+ years of delivering excellence Trusted by leading names like Amazon, Apollo, Dominos, TCS, and Razorpay — and recognized as a call center leader in Asia — MyOperator brings communication, automation, and intelligence into one reliable platform. ========================= WHAT PRODUCTS DOES MYOPERATOR OFFER? ========================= \>\> INTEGRATED CALL, WHATSAPP, AND CHAT Manage all customer conversations — inbound and outbound — across calls, WhatsApp, and live chat. Route intelligently, switch channels contextually, and respond in real-time from a single unified dashboard. \>\> CAMPAIGN MANAGEMENT SUITE Plan, launch, and track Click-to-WhatsApp ads, IVR campaigns, and outbound call or WhatsApp broadcasts. Drive conversions with personalized, automated, and performance-tracked campaigns. \>\> WHATSAPP MARKETING SUITE Launch official WhatsApp marketing campaigns, automate chat flows, and drive conversions with Click-to-WhatsApp ads. Includes smart routing, broadcast tools, and compliance-ready messaging powered by the WhatsApp Business API. \>\> CALL CENTER SYSTEM A scalable call center platform with intelligent call routing, IVR, call tracking, call recording, sticky agents, and real-time analytics. \>\> GENAI CHATBOTS & VOICEBOTS AI-powered bots trained on your business data to automate FAQs, provide multilingual support, qualify leads, and smartly route queries — available 24x7. ========================= WHAT MAKES MYOPERATOR DIFFERENT? ========================= - ✅ 12,000+ brands use Call + WhatsApp to serve their customers - ✅ Over 2.5 billion conversations managed - ✅ Highly rated on Google, G2, and Capterra - ✅ Click-to-WhatsApp campaigns, IVR flows, bots, and call tracking in one stack - ✅ Built for scalability, simplicity, and smart business automation - ✅ Plug-and-play integrations ## MyOperator Pros & Cons **What users like:** - Users praise the **excellent customer support** of MyOperator, noting prompt responses and professional assistance throughout their experience. (8 reviews) - Users appreciate the **excellent support** and prompt responses from MyOperator, making it a reliable marketing solution. (8 reviews) - Users highlight the **ease of use** of MyOperator, facilitating seamless communication management and integration. (6 reviews) - Users praise the **easy setup** of MyOperator, highlighting a smooth onboarding experience and quick implementation. (5 reviews) - Users praise the **exceptional staff support** from MyOperator, highlighting responsiveness and helpfulness throughout their experience. (5 reviews) - Features (4 reviews) - Efficiency (3 reviews) - Service Quality (3 reviews) - AI Technology (2 reviews) - Automation (2 reviews) **What users dislike:** - Users note the **lack of essential features** in MyOperator, impacting overall functionality and user experience. (5 reviews) - Users are frustrated with **poor customer support** , facing long resolution times and ineffective assistance for platform issues. (5 reviews) - Users express frustration over **missing functionality** in MyOperator, citing unavailable features and inconsistent service quality. (4 reviews) - Users report serious **integration issues** with MyOperator, leading to operational inefficiencies and prolonged support sessions. (3 reviews) - Users find the **UI design outdated** and experience clunkiness, impacting their interaction with MyOperator. (3 reviews) - Integration Difficulty (2 reviews) - Users find MyOperator has **limited features** , making it less user-friendly and inconvenient for daily use. (2 reviews) - Long Wait Times (2 reviews) - Outdated UI (2 reviews) - Poor Interface Design (2 reviews) ## MyOperator Reviews ### 1. Reliable Cloud Telephony & WhatsApp Messaging Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Prayut Raj G. | Assistant Manager - Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about MyOperator?** What I like best about MyOperator is the overall ease of use and the wide range of features it offers for cloud telephony and WhatsApp communication. The platform is fairly easy to implement and helps teams start using calling and messaging services without much complexity. It is something we use frequently for customer engagement and utility messaging, and it supports multiple use cases like marketing campaigns and transactional updates. Integration with existing workflows and systems is also quite smooth, which makes adoption easier. Overall, it’s a feature-rich solution that simplifies communication management effectively. **What do you dislike about MyOperator?** Overall, the platform is useful, but there are a few areas where MyOperator could improve, especially around service quality. At times, resolving issues takes longer than expected, and certain processes don’t feel as seamless as they could be. I also think there’s room to strengthen the overall user experience and improve consistency across features, which would make the platform feel more reliable and dependable. **What problems is MyOperator solving and how is that benefiting you?** MyOperator helps address the challenge of managing customer communication across multiple channels, such as calls and WhatsApp messages, from a centralized platform. It streamlines cloud telephony operations, supports messaging, and makes it easier to manage customer interactions at scale. For us, this has led to more efficient communication, less manual effort, and faster outreach to customers through automated messaging and call management features. It has also improved coordination between teams and helped us share timely updates with customers, which ultimately enhances the overall customer experience. ### 2. All-in-One IVR, WhatsApp Follow-Ups, and Instant AI Chatbot Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kirubakaran (CRM) G. | Client Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2026 **What do you like best about MyOperator?** I like that everything is in one place - IVR, WhatsApp messages after calls, and the AI chatbot. The AI chatbot replies to customers instantly and collects their details, which saves a lot of manual work. The after-call WhatsApp message also helps us stay connected with customers and improve follow-ups. Account manager Support is really good Our account manager Nisha Pal helps us proactively. **What do you dislike about MyOperator?** Overall, it works well for us. Sometimes small changes or updates take a little time, but the support team helps whenever needed. **What problems is MyOperator solving and how is that benefiting you?** MyOperator helps us manage all our calls and customer messages easily. The IVR routes calls properly, the AI chatbot answers common questions automatically, and WhatsApp follow-ups improve engagement. It has helped us save time, reduce missed leads, and improve customer experience. ### 3. Simple Setup, Clear Call Quality, and Efficient Call Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about MyOperator?** MyOperator is a perfectly good software for our team. It tracks and manages our business calls efficiently. The setup is simple, the call quality is clear, and it serves its purpose perfectly without any unnecessary extra features. **What do you dislike about MyOperator?** I dislike that basic features like call transcription, AI tools, and live call barging require extra payments or expensive upgrades. Even on a premium package, these essentials are missing. Competitors offer much better-bundled packages without these extra costs. **What problems is MyOperator solving and how is that benefiting you?** MyOperator simply helps us handle basic incoming and outgoing calls. Beyond standard call routing, it isn't providing any major business benefits or solving advanced problems for us because every helpful add-on feature requires an extra payment. ### 4. Very Poor Service Quality and Completely Unresponsive Support **Rating:** 0.0/5.0 stars **Reviewed by:** Rifah M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about MyOperator?** My experience with MyOperator has been extremely disappointing **What do you dislike about MyOperator?** My experience with MyOperator has been extremely disappointing. The voice broadcast service is unstable, unreliable, and far from what a business expects from a communication platform. What makes it worse is their support. They simply do not respond — neither to emails nor to phone calls. Issues remain unresolved for days, and there is no accountability from their team. This level of unprofessionalism makes the service unusable for any serious business. What I Dislike: Poor call and broadcast quality No response from customer support No follow-up or acknowledgement of issues Unreliable platform performance Recommendation: Based on my experience, I would not recommend MyOperator for any business-critical communication needs unless they improve their service and support drastically. **What problems is MyOperator solving and how is that benefiting you?** Based on my experience, I would not recommend MyOperator for any business-critical communication needs unless they improve their service and support drastically. ### 5. Extremely Professional, Prompt Support Made Our Transition Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Neha S. | General manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about MyOperator?** abhishek.sharma@myoperator.co He has been extremely professional and helpful. His prompt response and resolution has helped in seamless transition **What do you dislike about MyOperator?** we have just about started using the platform **What problems is MyOperator solving and how is that benefiting you?** dashboard has lot of features that should allow the user to run the dialer in optimized way ### 6. Prompt, Responsive Support with Smooth Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Parimal S. | Manager- Inside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about MyOperator?** A complete one-stop platform for marketing solutions. The team provides good service with prompt responses and excellent support. Overall, a reliable and efficient partner for marketing needs. **What do you dislike about MyOperator?** We initially faced some integration issues with the CRM. However, the team proactively worked on it and resolved the issues from their side. **What problems is MyOperator solving and how is that benefiting you?** Intially we have looking services from various overators like WABA, IVR solutions , Truecaller , telephony, Bt later we all our services moved to MyOperator, We dont need to conatct various vendors for any issues , Got one stop solution. ### 7. Exceptionally Smooth Onboarding with Professional, Supportive Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shikha G. | Director- Customer Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about MyOperator?** The onboarding and post-onboarding experience has been extremely smooth. Abhyuday has been kind and supportive, even with the smallest requests. Very happy with the professionalism and overall support. **What do you dislike about MyOperator?** There are certain basic telephony features that are either not available with My operator or are only being treated as feedback for future product development. There should be a mechanism for an annual service/feature request from clients, so these requests can be formally collected and properly evaluated. **What problems is MyOperator solving and how is that benefiting you?** Customer query handling, with a focus on evaluating customer pain points and using insights drawn from data to support ongoing product and service optimisation. ### 8. User-Friendly, Stellar Support for Customer Calls **Rating:** 5.0/5.0 stars **Reviewed by:** rishit s. **Reviewed Date:** January 23, 2026 **What do you like best about MyOperator?** I like that MyOperator is user-friendly and good to have. The support from Abhay Gupta was excellent, as he explained all points in detail and had a thorough understanding of their products. He responded to all our queries up to the mark and explained the decisions behind the product offerings, which helped us understand how effectively we can use it. The initial setup was also good. **What do you dislike about MyOperator?** I feel MyOperator needs AI features. **What problems is MyOperator solving and how is that benefiting you?** I use MyOperator for all customer calls, managing incoming and outgoing communications effectively. ### 9. EXCLLENT SERVICES BY SHIVAM SIR **Rating:** 5.0/5.0 stars **Reviewed by:** PEETAMBER KUMAR M. | OWNER, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about MyOperator?** AI CHAT BOT IS VERY HELPEFUL , GOOD SUPPORT AND ADVICE EXLLENT BY SHIVAM MITTAL SIR. **What do you dislike about MyOperator?** NOTHING IS AS OF NOW EXPLORING MORE SOULTION IN MY OPRATOR. **What problems is MyOperator solving and how is that benefiting you?** SELES LEAD AND MARKETING AND IVR SOLUTIONS INTRIGRATED WITH AI CHAT BOT ### 10. Could be a better platform for calling Purpose and stable platform. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about MyOperator?** The one thing Ilike is the calling process to manage the clients incoming calls and outbound calls. **What do you dislike about MyOperator?** The major concern for not going further is support from them as there platfrom is so much buggy in which support team take 3-3 hours support session with us in which they waste the time. and the intergation is also disaster in which they have the native api which only works to pass the data into the crm which is of no use. We have a frequency usage on daily basis but this platform doesnt work properly. **What problems is MyOperator solving and how is that benefiting you?** There was no such benfit we got from them as it is a totally waste of time and energy but still the incoming calls gets manged through the agetns from our client we recived the calls. They have to complete revamp the backend to setup and stable platform. ### 11. It is a Reliable call tracking and communication platform, works well for me **Rating:** 4.0/5.0 stars **Reviewed by:** Sathish V. | SEO Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about MyOperator?** It was Easy of setup and it’s Call tracking accuracy is good also they provide a complete dashboard which helps me in easing my tasks **What do you dislike about MyOperator?** Nothing much maybe UI could be more modern in some sections **What problems is MyOperator solving and how is that benefiting you?** After opting MyOperator my missed calls got reduced and at a point there were No call attribution we are able to track everything and work with our marketing enquires ### 12. Low Cost and Good Support, but Call Monitoring and Bifurcation Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about MyOperator?** It is suitable for small businesses due to its low cost, and the support from the team is very good **What do you dislike about MyOperator?** They do not have proper call bifurcation and monitoring features. The hold functionality is also limited, and they only provide ATT calculation **What problems is MyOperator solving and how is that benefiting you?** It is suitable for small businesses due to its low cost, and the support from the team is very good ### 13. Proactive Service That Resolved My Query Quickly **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal D. | Customer service and Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about MyOperator?** Their service and proactiveness in resolving my query. **What do you dislike about MyOperator?** So far, there’s nothing to complain about, as all the services are good. **What problems is MyOperator solving and how is that benefiting you?** Regarding the missed call, they are helping out to resolve the issue. ### 14. Highly Responsive, Proactive Team That Keeps Everything Running Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about MyOperator?** The team is very responsive when issues come up, and they’re proactive about making sure everything continues to run smoothly. **What do you dislike about MyOperator?** I haven’t faced any issues yet, so I don’t have anything to mention as a dislike at this time. **What problems is MyOperator solving and how is that benefiting you?** My operator has been pivotal in implementing call patching and Truecaller services for our organisation, ensuring the setup was handled smoothly and effectively. ### 15. Good luck tracking customer missed calls... **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2025 **What do you like best about MyOperator?** Customer support is good. Got great set of features.... **What do you dislike about MyOperator?** We used hubspot and required missed calls to be added as tasks. Their website lists so... But implementing it as an actionable task is a pain.... Never happens. Never worked out... UI is too old and UX feels clunky **What problems is MyOperator solving and how is that benefiting you?** Trying to make contact centre solutions easy to implement ### 16. Not a good tool for customer support/success call management. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about MyOperator?** Tool UI is simple to use for setting up for internal implementation. **What do you dislike about MyOperator?** Customer support team did not find it user friendly. Use is for daily purpose, but not handy enough. Less features. Integration takes alot of time. **What problems is MyOperator solving and how is that benefiting you?** It is helping in solving inbound and outbound calls. However, not benefitting our team much due to issues in the tool. ### 17. How this company got 5* reviews from some people think about **Rating:** 0.0/5.0 stars **Reviewed by:** Sanu K. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about MyOperator?** User friendly admin panel, until taken package dealing was100% perfect **What do you dislike about MyOperator?** Most of the reviews are not genuine paid reviews, I’m here for saying on my experience with my operator- Best user friendly admin panel, best support until take a package, before what they said you won’t get major features that they ask additional huge money that you can’t afford. They will say refund options with in one month that you won’t get. In my issue they won’t give additional virtual number. As my company wants more numbers that they know that’s why they doing this like most of the customers facing this like issues. You can check first negative reviews then think about want or not. In my concern I moved from this and take Exotel package now I have 19 virtual number and unlimited options with cheaper price. I have lost near 50k with their fake commitment so beware to deal with them. I don’t know how this company have this many reviews finally I understand all positive reviews are paid. I won't say exotel package but 100% if you take package they gonna steal your money. My humble request don't take myooperator **What problems is MyOperator solving and how is that benefiting you?** Nothing solved ### 18. great call aggregating tool at an affordable price. **Rating:** 4.5/5.0 stars **Reviewed by:** Daryl V. | Marketing Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about MyOperator?** The ease of setting up workflows, the ai generated voice assistant andhow economical it is compared to most of the competition. **What do you dislike about MyOperator?** I wish there were more intricate ways of setting uo workflows and more granular settigns ith regards to teams and calls. **What problems is MyOperator solving and how is that benefiting you?** Helps us have a 24x7 ibound call tracker that auto routes potential clients to the correct departments and personel and reduces our dependence on having actual staff available throughout the day. ### 19. The best cloud telephony solution provider in India **Rating:** 5.0/5.0 stars **Reviewed by:** Chaman C. | Strategy - Sales and Marketing, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about MyOperator?** Super-easy User Interface - The interface of the software is self-explanatory. Without even a demonstration, anybody can understand the software. 24x7 customer support - The support team of MyOperator is pro-active. They are available over telephonic calls, live chat, and email as well. Software advancements very frequently **What do you dislike about MyOperator?** Downsides of MyOperator are: Non-competitive pricing of the product. They do not display all the plans on the website. **What problems is MyOperator solving and how is that benefiting you?** Improving customer calling experience in the business Helping businesses increase leads and have a 24x7 customer support system Handling multiple calls simultaneously with recording the calls Customers need not wait over the calls Customers can talk to a specific person in the company Improving the quality of the business Cloud telephony will help people to track business calls from anywhere in the world ### 20. I am not sure of all the 5 star reviews that I see for myoperator. **Rating:** 0.0/5.0 stars **Reviewed by:** Sunil S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about MyOperator?** Nothing. Hated the experience from day one. If you sign up make sure you dont use a discount code to buy the service. They won't refund if there is a discount code. I don't know why they say its policy. If the product is not working well and if there is a discount code why would I not get a refund. I wasted few weeks trying to get a simple direct answer for this question. **What do you dislike about MyOperator?** I don't think they are a company that would provide services. They just have a product (mediocre) which they milk money from. When the service is not useful for the customer they would not refund the money back saying the refund policy says full refund within the first 30 days. When I asked them your policy doesnt say that you wont do a prorated refund after 30 days they don't answer. Now they say since you have a discount code you cannot get a refund. They just steal money stay away from them. **What problems is MyOperator solving and how is that benefiting you?** They don't even try to solve your problem. They only push the solution they have. All their numbers are already reported in spam database and my students are not picking the calls made through my operator. So the solution is spend more and buy an additional service. All these were never communicated during the initial contract signing or demo. ### 21. The my operator platform works great. The support peoples are updated. **Rating:** 5.0/5.0 stars **Reviewed by:** Manisha Kumari M. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2022 **What do you like best about MyOperator?** Dashboard is very simple and easy to use **What do you dislike about MyOperator?** Nothing like this is there. If you will use it you came to know about it **What problems is MyOperator solving and how is that benefiting you?** We can track the customers number with date, time and recordings over there. ### 22. Easy and useful Software **Rating:** 4.0/5.0 stars **Reviewed by:** Ankit B. | Assistant Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about MyOperator?** To improve our customer service, we've used MyOperator to track the number of calls we've received and who's making them. We use the call log and recording system to keep track of quality and efficiency. **What do you dislike about MyOperator?** As of now there won't be any dislikes for this software and we are happy to use the same. **Recommendations to others considering MyOperator:** MyOperator has pleased us with their services. So far, our experience with the services has been positive, and their sales assistance has been excellent. Highly recommended **What problems is MyOperator solving and how is that benefiting you?** Configure IVR and manage multiple callers at the same time. After hours, route calls to specified agents and be available at all times. Our callers' experience will be improved by transferring calls without disconnecting them. Allow our callers to leave a message on our voicemail system when no agents are available to take the call. Make it easier for our employees to reach each other by using extension dialling. Using call forwarding, you may cut down on the amount of time our callers have to wait. ### 23. Easy and user friendly cloud telephony agent **Rating:** 4.5/5.0 stars **Reviewed by:** Nithin R. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about MyOperator?** The UI and the ease of access are supreme with the tool. We have been able to map all our calling needs to my operator and it has been going super smooth every since. **What do you dislike about MyOperator?** The support team has to improve as we do not have a constant connection and any changes mentioned need a lot of time to be implemented. Sometimes there are drops and it disrupts the flow **What problems is MyOperator solving and how is that benefiting you?** Real-time calling and cloud telephony solution. Data integration with the CRM which makes it easy to pop up customer data before call to nudge users to provide better support ### 24. Effective and good quality cloud telephony tool **Rating:** 4.5/5.0 stars **Reviewed by:** Badshah B. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about MyOperator?** Easy to use interface The service standards are premium Have not noticed any sort of service disruption or downtime Tech and customer support is very supportive and helpful Robust API integration with backend system **What do you dislike about MyOperator?** Prices are a bit on a higher side compared to the competitors, but that is worth the service they are providing **Recommendations to others considering MyOperator:** A well-refined cloud telephony product. Must go for both small and large-scale enterprises. **What problems is MyOperator solving and how is that benefiting you?** We used to manage multiple in-house and client-side marketing campaigns and OTP services, using API integration ### 25. The best Operator tool **Rating:** 5.0/5.0 stars **Reviewed by:** Akanksha G. | Client Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about MyOperator?** Myoperator is an application that helps us manage our business 24 hours a day, 7 days a week with IVR support and a proper database of all answered and missed calls. To manage all of the direct calls, the programme is really handy. **What do you dislike about MyOperator?** As of now, I have no dislikes for this software because it allows us to expand our firm without limits. **Recommendations to others considering MyOperator:** We've been using it for about four years, and it's helped us track our business calls; the log and report sections are both beneficial and provide extensive insight into what's going on with our helpline number. It's straightforward to change user and department settings, and the changes are immediately implemented. The final judgment is that the customer is delighted. **What problems is MyOperator solving and how is that benefiting you?** It portrays the business as large and professional, which helps to increase the value and recognition of the brand. It also extends a company's reach 24 hours a day, seven days a week, and routes call to the appropriate departments for quicker resolution of issues. It does not necessitate the installation of any hardware or software. As a result, the structure and other infrastructure costs associated with scaling up are reduced. It also enables you to work from anywhere and at any time. All phone calls, whether made, received, or missed, are recorded. This not only improves the consumer experience but also assures that no leads are lost. It aids in the training of our personnel by allowing them to study and comprehend real-life customer scenarios. ### 26. Best software for Operating the Calls **Rating:** 4.5/5.0 stars **Reviewed by:** Mansi K. | Front Office Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2021 **What do you like best about MyOperator?** In myoperator the way we can manage all the incoming calls is the best thing. **What do you dislike about MyOperator?** As of now no dislikes for the software as it fulfills all the needs of the organization. **What problems is MyOperator solving and how is that benefiting you?** We were facing so many issues while working with manually or over google sheets to maintain the database, so we switched to Myoperator, and now we are using it actively. ### 27. Myoperator for startup **Rating:** 2.5/5.0 stars **Reviewed by:** Nadeem K. | Dispute resolution manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about MyOperator?** It is best for the startup companies, easy to use and best features included. **What do you dislike about MyOperator?** Everytime we need to contact our KAM for adding any new IVR. Need to improve these otherwise best to use. **Recommendations to others considering MyOperator:** Go ahead without thinking...easy to use and cost effective. **What problems is MyOperator solving and how is that benefiting you?** Can connect multiple employees in myoperator. Cost effective and no extra charges by the company. ### 28. All in one cloud telephony package **Rating:** 4.0/5.0 stars **Reviewed by:** Badshah B. | Analyst - Workflow & Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about MyOperator?** Easy to set up interface No need for training to operate the dashboard High volume of calls and sms could be handled easily by their system Good sales and customer support Availability of APIs for backend integration **What do you dislike about MyOperator?** Call routing happens on mobile phone number, could have been handy if we could receive that on web application Mobile app has minimalistic feature Prices a bit higher than competitors **Recommendations to others considering MyOperator:** Highly recommended. Sarv and myoperator provides best cloud telephony services in India **What problems is MyOperator solving and how is that benefiting you?** Client side panels setups were created for some specific marketing events ### 29. Great Solution for Business **Rating:** 4.5/5.0 stars **Reviewed by:** Yagna S. | Senior Manager Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about MyOperator?** MyOperator's UI is easy to use. Awesome features built in to the system to check your business performance. **What do you dislike about MyOperator?** Would be great to provide support on all days since businesses are functional on all days. **What problems is MyOperator solving and how is that benefiting you?** We have IVR services with MyOperator and have helped us with our day to day business. ### 30. MKR Packers & Movers Review On My Operator **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about MyOperator?** Customer support, 24/7 support availability **What do you dislike about MyOperator?** As of now nothing, i helps my company to expand without limits **What problems is MyOperator solving and how is that benefiting you?** call management ### 31. Myoperator the best operator application **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit B. | Business Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about MyOperator?** The handling of calls and recording helps in maintaining the database of all the incoming calls. **What do you dislike about MyOperator?** As of now there won't be any dislikes for this application **Recommendations to others considering MyOperator:** I would highly recommend myoperator to all the SMB's to maintain there incoming calls. **What problems is MyOperator solving and how is that benefiting you?** It helps us to maintain the incoming calls while recording the calls it helps to audit the database. ### 32. One of the best cloud telephony providers in India **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about MyOperator?** I like their offerings in terms of product and pricing. **What do you dislike about MyOperator?** The process for providing OTP is a bit cumbersome; they must improve that. **What problems is MyOperator solving and how is that benefiting you?** My business has gained in terms of brand image using their Toll-Free number and IVR services. ### 33. Jeet Mukherjee **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2020 **What do you like best about MyOperator?** Jeet mukherjee is the best of the best . He goes out of his way to support and provides an long pending issue resolve quickly . I appreciate his respond and commitment towards clients , Every organization run on shoulder of such few persons like jeet . Keep it up . **What do you dislike about MyOperator?** Team coordination on extremely lower side , I feel connected only through my account manager Rizwan - but he is not able to do anything until promised things will delivered , after entering jeet mukherjee things came back on track . It’s my request pls see the clients like a real market person for your organization . **What problems is MyOperator solving and how is that benefiting you?** Till now multiple issues seen , as a cancer care clinic we need to revert each and every calls - but due to unidentified reason not able to do ! Still help required for smooth functions . ### 34. Great support, always **Rating:** 5.0/5.0 stars **Reviewed by:** Bharat GPS T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2020 **What do you like best about MyOperator?** Response time Dedicated team Reasonable price **What do you dislike about MyOperator?** Nothing to dislike. . . . . . . . . . . . **What problems is MyOperator solving and how is that benefiting you?** Helping to get proper plan of usage ### 35. Best rated cloud telephony provider in India **Rating:** 5.0/5.0 stars **Reviewed by:** Gagan a. | Digital Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2020 **What do you like best about MyOperator?** 24X7 customer support with high-level data security **What do you dislike about MyOperator?** We haven't faced any kind of problem yet. **What problems is MyOperator solving and how is that benefiting you?** This technology has helped us in bringing automation to our business call handling processes. ### 36. Highly recommended product for businesses with good call volume! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about MyOperator?** Great product! It actually helped my team attend more business calls and bought a lot of efficiency to our routing call handling tasks. Highly recommended for businesses with good call volume! **What do you dislike about MyOperator?** Nothing as of now. It's going pretty well. **What problems is MyOperator solving and how is that benefiting you?** My team efficiency Less missed calls Automation in call handling much needed recording of customer conversations ## MyOperator Discussions - [What is MyOperator used for?](https://www.g2.com/discussions/what-is-myoperator-used-for) - [View MyOperator pricing details and edition comparison](https://www.g2.com/products/myoperator/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+05%3A21%3A22+-0500&secure%5Bsession_id%5D=8eb8d0bf-ef6e-4822-8395-875e87253991&secure%5Btoken%5D=d31868036773f08da102ce9aaa41e99f1fa1e2fe5827f685804ceb75f28cff22&format=llm_user) ## MyOperator Integrations - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [LeadSquared Sales CRM](https://www.g2.com/products/leadsquared-sales-crm/reviews) - [Meritto](https://www.g2.com/products/meritto/reviews) - [Mio AI by Meritto](https://www.g2.com/products/mio-ai-by-meritto/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## MyOperator Features **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Support** - Documentation - Community Support - Professional Support **Workforce Management** - Call Monitoring - Performance Evaluation **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top MyOperator Alternatives - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) - 4.6/5.0 (621 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,565 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,355 reviews)