--- title: Voiptime Cloud Reviews meta\_title: 'Voiptime Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Voiptime Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Voiptime Cloud Reviews & Product Details Voiptime Contact Center is a cloud-based call center solution, helping medium businesses and enterprises to process client requests across all communication channels (voice, webchat, email, chatbot), and manage all call center operations in one powerful platform. Increase the productivity of your team and watch your business grow! * * * Seller [Voiptime Cloud](https://www.g2.com/sellers/voiptime-cloud) Discussions [Voiptime Cloud Community](https://www.g2.com/products/voiptime-cloud/discuss) Languages Supported English, Polish, Russian, Thai, Ukrainian Overview by Olena Pashnina (Sales and Marketing Manager) Show More ## Pricing Pricing provided by Voiptime Cloud. ### Voiptime Contact Center $70 user/month (billed monthly) [ View More Pricing Information ](https://www.g2.com/products/voiptime-cloud/pricing) ## Top-Rated Alternatives [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![CloudTalk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CloudTalk") CloudTalk 4.4/5(1,851) ](https://www.g2.com/products/cloudtalk/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/voiptime-cloud/competitors/alternatives) ## User Insights Average based on 14 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Kateryna K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kateryna K.") KK Kateryna K. Customer Success Manager Small-Business (50 or fewer emp.) 5/22/2024 "The contact center solution that meets the expectations" 5/5 What do you like best about Voiptime Cloud? For me personally, the main advantages of the Voiptime Contact Center can be defined as easy setup, solid pack of features, integration capabilities and scalability. Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? The main disadvantage is lack of built-in integrations, even though the CRM system can be included in the software at the set up stage. Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? The solution is the all-in-one option for setting up a call center that is capable of handling both incoming and outgoing calls, which makes it a great option for us as we prefer to use all opportunities that are provided by the software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Peter O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter O.") PO Peter O. Services Sales Specialist Small-Business (50 or fewer emp.) 6/1/2021 "Good call center solution" 5/5 What do you like best about Voiptime Cloud? We've significantly reduced the number of call transfers thanks to their ACD with intelligent call routing. Customer don't like to wait in the queue for age or to talk about their problem endlessly. This software offers a customizable IVR that indentifies your customers and gives them personalized service. And last but not least, they have good call quality monitoring tools. Their scorecards allow our managers to assess the agent's work as precisely as possible. Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? It works well. We haven't seen any cons. Review collected by and hosted on G2.com. Recommendations to others considering Voiptime Cloud: It is easy to implement and use Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? We have optimized our call routing and made our customer support more effective. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anastasia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anastasia M.") AM Anastasia M. Editorial Head Mid-Market (51-1000 emp.) 6/1/2021 "The best software for customer service" 5/5 What do you like best about Voiptime Cloud? It is very simple to use and implement! It took less than two days to start working. Also, our customer service reps benefit a lot from using two-way CRM integration. The client's card from our CRM is showed during the call that is a real time-saver. In turn, the client's data in the CRM system is automatically updated when an agent makes some changes. Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? Nothing, the software meets our needs completely. Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? We needed an efficient solution for our customer service department to handle our customers' requests on time. Now we have it with Voiptime Cloud. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Helga Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helga Z.") HZ Helga Z. Chief Marketing Officer Small-Business (50 or fewer emp.) 5/4/2020 "The professional instrument for making massive outbound campaigns" 5/5 What do you like best about Voiptime Cloud? Thanks to Voiptime Cloud software we grant our clients with expert service. This software is especially useful for telesales, telemarketing companies for doing mass outbound campaigns. It also helps to process your warm leads or cold databases more efficiently, automate dialing and related routine tasks, track the main call center KPIs, and make the workflow more transparent. And the price is really interesting when you look at all the functionality included. Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? We feel a lack with the absence of a personal cabinet that allows us to control over our telephony expenses Review collected by and hosted on G2.com. Recommendations to others considering Voiptime Cloud: All features for less money Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? I always wanted my potential customers to be served on time. I got it with Voiptime Cloud Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Valerie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valerie F.") VF Valerie F. Search Engine Optimization Team Lead Small-Business (50 or fewer emp.) 4/24/2020 "YES to Voiptime cloud solution" 5/5 What do you like best about Voiptime Cloud? This is a blended call center solution handling both inbound and outbound calls, it has easily configured outbound campaigns with an IVR constructor and many more useful features. The vendor came up with a perfect combination of quality and cost-efficiency. It's worth having it! Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? I haven't find any disadvantages or things to improve as I'm provided with everything I need. Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? I was looking for a predictive dialer as perviously my agents were provided only with a simple autodialer. Voiptime is a great all-in-one solution. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bohuslava Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bohuslava Z.") BZ Bohuslava Z. Head Of Marketing Mid-Market (51-1000 emp.) 4/22/2020 "Voiptime Call center is a powerful solution" 5/5 What do you like best about Voiptime Cloud? It has a great variety of features, especially I liked its detailed reporting and resources sections. Thanks to the Quality Assessment and Workforce my team are managed well and I've noticed a significant increase inefficiency. Generally, after using it for a while we realized its real robust and usage simplicity. Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? Unfortunately, voicemail option is not available Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? Due to its multichannelty and full-featured base, we finally got rid of 2 separate softwares we had used before. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/7/2020 "Multichannel professional contact centre software" 5/5 What do you like best about Voiptime Cloud? We awlays seek ways to improve our communication channels with our clients and successfully deal with all their concerns. We got it with Voiptime Cloud. The product is easy to use and permits us to easily manage our call operations. From the reporting to real-time data, it helps meet our customers needs. Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? We haven't noticed any cons so far. Occasional slowness maybe Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? Before we started using Voiptime, we had challenges with our previous application as it could not seamlessly handle the blended nature of our call center. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tom D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom D.") D Tom D. Small-Business (50 or fewer emp.) 4/25/2020 "A amazing customer service" 5/5 What do you like best about Voiptime Cloud? Working with Tanya and the team at Voiptime is awesome! By far the best customer service I have every received from a SAAS company! Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? Nothing, the software works well. The manual payment every month is something to update but otherwise it works like it should Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? Cold calling Facebook leads Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Marie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marie S.") MS Marie S. CMO Mid-Market (51-1000 emp.) 2/18/2019 "The best dialer I’ve ever used!" 4.5/5 What do you like best about Voiptime Cloud? We’ve been using Voiptime Predictive dialer for 6 months already and I’m more than happy with this software! My team now processes massive databases three times faster than they used to. Our sales have jumped exponentially. And now they’ve added FCC compliance feature, which means that we’ll be able to use Predictive dialer to its full potential and not be afraid to violate the law. I’m very satisfied with this software. My only regret is that I didn't turn to them earlier. Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? I have nothing to complain about so far. Though it would be great to send follow up emails directly from the system but that’s just a suggestion. Overall, I love it! Review collected by and hosted on G2.com. Recommendations to others considering Voiptime Cloud: Don’t waste your time. If your call center doesn’t work as it’s supposed to, maybe it’s time for a change. Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? We had big contact lists of potential leads, but agents couldn’t reach them fast enough. Our sales fluctuated because of that and I had to either hire more people or come up with something more effective to process calls. Once I implemented Voiptime Predictive dialer, the productivity of my sales reps increased three times! I got a lot more than I expected for a reasonable price. Review collected by and hosted on G2.com. Show More Response from Olena Pashnina of Voiptime Cloud [Editedit](https://www.g2.com/survey_responses/voiptime-cloud-review-1785385/official_response/edit) Thanks, Marie! We are always ready to assist you. Current UserValidated ReviewerSource: Organic ![Valerie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valerie T.") VT Valerie T. Linkbuilder, Outreach, and Public Relations Specialist Small-Business (50 or fewer emp.) 2/21/2019 "Great software for sales" 5/5 What do you like best about Voiptime Cloud? Our sales department has been using Voiptime Cloud for a while now when working with leads. It helps us organize the sales process better because now we have all the necessary information at hand and we can access everything quickly. Also, when you call the lead you’ve already been talking to, you can view a complete history of interactions. Our sales also love client cards and pipeline reporting. And I love the fact that I can oversee their work at any time :) Review collected by and hosted on G2.com. What do you dislike about Voiptime Cloud? We are completely satisfied. So far so good Review collected by and hosted on G2.com. Recommendations to others considering Voiptime Cloud: If you need to work with large call volumes, Voiptime is a great all-in-one solution. Review collected by and hosted on G2.com. What problems is Voiptime Cloud solving and how is that benefiting you? Voiptime helps us optimize sales by providing quick access to all client information. I can monitor leads at every stage of the sales pipeline, check who is working with whom, and how the whole process is going. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Voiptime Cloud? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Voiptime Cloud ](https://www.g2.com/products/voiptime-cloud/discussions/new) GU Guest User What is Voiptime Cloud used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-voiptime-cloud-used-for) [ View all Discussions ](https://www.g2.com/products/voiptime-cloud/discuss) ## Pricing Options Pricing provided by Voiptime Cloud. ### Voiptime Contact Center $70 user/month (billed monthly) [ View More Pricing Information ](https://www.g2.com/products/voiptime-cloud/pricing) ##### ##### Voiptime Cloud Features Agent Tools Callback Scheduling Call Recording [ View More Features ](https://www.g2.com/products/voiptime-cloud/features) ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer) ##### Explore More [Which cloud kitchen management tools enable real-time order queue visibility and preparation time estimates across ghost kitchens?](https://www.g2.com/discussions/which-cloud-kitchen-management-tools-enable-real-time-order-queue-visibility-and-preparation-time-estimates-across-ghost-kitchens)[What are the highest rated health care credentialing platforms for teams of 501–1000 employees seeking sustainable long-term value?](https://www.g2.com/discussions/what-are-the-highest-rated-health-care-credentialing-platforms-for-teams-of-501-1000-employees-seeking-sustainable-long-term-value)[Which handwritten notes solutions have the strongest customer success metrics and user adoption records?](https://www.g2.com/discussions/which-handwritten-notes-solutions-have-the-strongest-customer-success-metrics-and-user-adoption-records) [What is the most affordable website monitoring software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-website-monitoring-software-for-smbs)[Which auditing services solutions offer flexible licensing models that scale appropriately with team growth?](https://www.g2.com/discussions/which-auditing-services-solutions-offer-flexible-licensing-models-that-scale-appropriately-with-team-growth)[What is the top-rated IT alerting software for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-it-alerting-software-for-enterprises) [Show MoreShow Less](javascript:void(0);)