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Managed Live Chat reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Managed Live Chat Providers

    Managed live chat providers allow companies to communicate directly with their customers online. Managed live chat services utilize live chat software and handle inbound inquiries via their live chat tool. Managed live chat providers are an all-in-one customer service solution, meaning they provide the software, customer service agents, and back office team to manage your customers inquiries.

    Managed live chat services providers will often engage in proactive chat, where they contact any customer that visits the site preemptively. Businesses use managed live chat providers to take care of all the customer inquiries that come in via the website. Some managed live chat providers will offer reporting and analytics to the client.

    Managed live chat services are typically used to cover one portion of customer service. Companies may utilize customer service software products to cover the rest of their customer service needs, which may include help desk, customer self-service, and customer success solutions, among others.

    Compare Managed Live Chat Providers

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (88)4.9 out of 5
    Optimized for quick response

    CloudTask is a managed workforce provider for companies looking to increase their sales, customer retention and revenue. We help you: ★ Grow Your Pipeline - we source verified leads, book qualified appointments & close deals for you with outsourced sales teams ★ Increase Customer Revenue - and lifetime value with outsourced customer success teams ★ Retain More Clients - and increase your customer satisfaction with outsourced customer support teams ★ Save You Time and Money - undertaking bac

    (14)4.9 out of 5
    Entry Level Price:$140 month

    Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our Live Chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions so you maximize meaningful interactions. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. SMS and Facebook Messenger included. Let customers call you with Chat to Call. Smith

    (11)4.7 out of 5
    Entry Level Price:$21.50 Month

    Chat Metrics provides 24/7 customer interaction for your website visitors to convert your website traffic into warm qualified leads for you to convert into paying clients. CaaS - Conversation as a Service makes sure your website is no longer a "Silent Salesperson" but one that fully engages with potential clients, influencing them much earlier in their decision making process. Leads are delivered via our dashboard with email notifications or full CRM integration to ensure no disruption to exi

    (4)5.0 out of 5

    HelpSquad's professionally trained live chat agents offer real-time, 24/7 support to your customers by responding to their website chats, SMS text messages and Facebook messages around the clock. HelpSquad's agents will learn the fundamentals of your business and act as an authentic extension of your brand, freeing up your time to focus on growing your business.

    (14)4.9 out of 5

    Helpware builds customized teams in Customer Service and Back Office for industry leading startups and modern companies. With offices in Irvine, Lexington, Kyiv, Manila and Guadalajara, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.

    (3)4.7 out of 5

    Equinox is a leading provider of 24/7 live chat teams for support and sales for B2B software companies. We know your pain. Your website is still not converting enough qualified leads to feed your sales team. Your customer-satisfaction scores should be higher—but you don’t have enough support reps to respond like you should. Simple reactive chat alone isn’t enough to truly engage with website visitors and customers like you should. You’re missing hundreds of positive customer engagements a month

    (3)4.8 out of 5

    Melu puts real human operators onto your website 7 days a week. Melu provides greatly improved customer service and lead generation through our UK-based team of highly trained operators. Most small businesses cannot take advantage of live chat because it's hard for existing staff to manage, and hiring dedicated chat operators isn't financially viable. Melu manages live chat for you, saving the business money, whilst generating new leads to increase revenue. Think of Melu as your 'online recept

    (2)4.8 out of 5

    24x7 Chat Agents starting at US$ 99/Month. 10 Days Free Trial. With more than 60+ Experts & 10+ years experience, we assure you best services. DeskMoz can be your helping hand in providing all types of Desk services at the dirt cheap prices! At DeskMoz, we believe in providing best services with alternative belief system which says, whatever it takes, let the customer be with you! With a team of 60+ enthusiastic experts, DeskMoz is a complete package for your Desk needs. Whether it is req

    (2)4.5 out of 5

    Ruby Receptionists offers call answering services.

    (1)5.0 out of 5

    Click and Chat offers a professional live chat platform that's easy to use and arms agents with all the information they need to help your customers.

    (1)5.0 out of 5

    CommVersion is a 24/7 live chat support service that enhances a website visitors digital experience while generating qualified leads. It provides companies with website communication support, that leads to conversions. Commversion provides chat support to more than 100+ websites from different sectors in UK; prominent ones being real estate, hospitality, health and fitness, and golf among others.

    (1)5.0 out of 5

    Improve the conversion of your website visitors to new clients by 400% through web engagement experience provided by industry trained live agents. Kontak provides a 24/7 managed live chat service for vet, dental and orthodontic practices. We deliver our clients an average of 44 x ROI by leading each one of your visitors towards making an appointment through a unique, “concierge like” website experience. Without Kontak, up to 98% of all your website visitors leave without engagement. Our agents

    (1)5.0 out of 5
    Entry Level Price:$99 per month

    LeadChat supercharges website conversion rates with their sales staff on your website 24 hours a day, 7 days a week.

    0 ratings

    ACS provides Managed Chat Solutions for clients across North America.

    0 ratings

    C4B chat grows sales revenue and customer loyalty.

    0 ratings

    ChatFlow provides fully managed Live Chat, Chatbot for Nurturing Leads, Lead Generation, Customer Care and Customer Support 24/7 so you never miss a potential customer. Study shows businesses with Live Chat Service are more likely to acquire Customers compared to the businesses that do not have Live Chat or a Chatbot feature available on their websites. ChatFlow works with you to understand your customer needs, asks the right questions with focus on bringing you qualified leads.

    0 ratings

    Crowdio is a conversion tool for your website. We offer a 24/7 staffed chat with real people that will significantly boost your conversion.

    0 ratings

    Australian headquartered, global provider of the software, agents and expertise to deliver a fully managed 24/7 Live Chat programme which proactively engages website visitors to systematically deliver more sales.

    0 ratings
    Entry Level Price:15 monthly

    FACT: Potential customers visit your website every day and leave without you ever knowing as much as their name. Proactive live chat disrupts normal website visitor behaviour. By engaging your visitors at the optimum time, our proactive chat software generates 3x more leads. Most small businesses may struggle to monitor their own live chat and sadly, it's often only larger companies who have the resources to capture even more customers. Most of our live chat software customers have turnovers i

    0 ratings

    KPN Contact Center Services provides communication channels accessible to customers and employees. In addition, Workforce Optimization offers specific analyzes of your customers, employees and processes.

    0 ratings

    The world is moving faster, so there is a need for quick customer contact. We have evolved from mail to telephone, e-mail and social media. Over the last decade, chat services have become more important in customer contact. More and more people are coming into contact with chat services

    0 ratings

    Livprop live chat services enable you to generate 5X ROI from your existing website traffic. Livprop’s chat services instantly improve your sales team productivity by identifying and handing over pre-qualified leads to the sales team.

    0 ratings

    LTVplus provides dedicated customer service outsourcing for online retailers. We help you scale your e-commerce business through live chat, email and social media. Our professional team of CSRs can support your online store 24/7, in any timezone and language.

    0 ratings

    High quality call center outsourcing services at half the cost.

    0 ratings

    First Step Towards Customer Engagement or Purchase Features Overview Prompt SMS Seamless Omnichannel Messaging Integrations Multilingual Support

    0 ratings
    Entry Level Price:$299/mo 5 Websites You Own

    Outsourced Live Chat Service For Your Website! Don’t let your customer bounce off your pages, offer them live help on your website and make sure you secure the sale or resolve customer service issue the first time round. Our professional website chat operators will take care of your clients 24 x 7 as if they were your own staff. With your competitors only a click away, giving customers the experience they demand, whilst at the browsing stage means you keep customers on your site and you keep the

    0 ratings

    CaptuCapture every opportunity and give excellent service with outsourced support for your calls and live chat. We’re the only provider to give you dedicated people, hand-picked to look after your customers as if they were our own. Moneypenny enables you to be ‘available’ 24/7, work remotely and save money. Experience our service with a FREE trial, with no obligation to continue.

    0 ratings

    OctaChat offers World Class Live Chat Software manned with its Professional Live Assistance Team catering your Website visitors round the clock. The expert representatives at OctaChat are aware of how to address and respond on your website visitors queries.

    0 ratings

    Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.

    0 ratings

    For home services providers focused on expanding their business through the customer experience, Slingshot is the unparalleled partner for superior customer service and sales with industry expert agents, around the clock availability, and comprehensive interaction software.