EU data residency in writing. We build AI phone receptionists for small businesses in Greece, and our clients (law offices, and later medical practices) need caller data to stay in the EU. Voximplant gave us a signed confirmation, and support confirmed that calls from callers abroad are still processed in the EU. That was the deciding factor for us. Control at the code level. VoxEngine lets us write the whole call logic ourselves in JavaScript, which matters when you’re building something a no-code builder can’t do. We connect our own AI endpoint through the Deepgram Voice Agent connector, and the platform gets out of the way. People who actually answer. Support tickets get real, specific replies, and the team on Discord went as far as chasing a third-party vendor on our behalf. For a one-person company that makes a big difference. For a niche case like ours (Greek language, EU-only data, our own AI), we haven’t found another platform that covers as much. Greek numbers, an SMS sender name and number porting were all set up quickly with support’s help.

I like how easy Voximplant is to set up through our CRM, and I appreciate the great support, all the way to the CEO.

Calling clients without any code, physical phone or a need of extensive membership such as local providers.