M-Files Reviews & Product Details

M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspects of document management, including document creation, workflow automation, external collaboration, enterprise search, security, and compliance. With the added functionality of M-Files Aino, its advanced generative AI capabilities, M-Files is positioned to transform how organizations manage their information and workflows. With M-Files, organizations can improve process efficiency by 70%, save documents 65% more efficiently, find information 50% faster, and reduce business risk by 20% with a 294% return on investment. The platform's innovative metadata-driven architecture is a key differentiator, allowing organizations to categorize and organize documents automatically. This feature significantly reduces information chaos, enabling knowledge workers to locate and utilize information more effectively. M-Files also includes an embedded workflow engine that automates repetitive tasks such as document approvals and notifications, which helps streamline operations and ensures timely completion of tasks. By integrating seamlessly with Microsoft applications, M-Files facilitates real-time collaboration among team members, ensuring that everyone has unified access to enterprise data without the need to switch between different software. M-Files is particularly beneficial for organizations looking to enhance process efficiency and maintain high standards of security and compliance. The platform automates critical functions such as access rights management, audit trails, and compliance checks, thus safeguarding sensitive information and ensuring adherence to regulatory requirements. This automation reduces the manual workload on teams, allowing them to focus on more strategic tasks. Furthermore, M-Files provides collaboration tools that support secure document sharing and version control, enabling teams to work together effectively, even with external partners. The impact of M-Files on organizational performance is significant. Users can expect to improve process efficiency by up to 70%, save documents 65% more efficiently, and find information 50% faster. Additionally, M-Files helps reduce business risk by 20%, contributing to a remarkable return on investment of 294%. By leveraging the platform's capabilities, knowledge workers can enhance collaboration, streamline processes, and uphold rigorous security and compliance standards, ultimately driving better business outcomes. In summary, M-Files stands out in the document management category by offering a robust, metadata-driven solution that integrates advanced AI and automation features, making it an invaluable tool for knowledge workers across various industries. Experience M-Files yourself by taking our free 30-day trial. With four different trial solutions to choose from, you can explore M-Files in the way that best fits your business goals. Our General trial offers a broad introduction to M-Files and the benefits of knowledge work automation, while tailored industry trial solutions take a deeper dive into key use cases within Wealth Management, Manufacturing, and Energy & Utilities. Start your free trial: https://bit.ly/3Fnkdh2.

Product Website

Seller

M-Files Corporation

Discussions

M-Files Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Croatian, Hungarian, Italian, Japanese, Korean, Macedonian, Mongolian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Product Description

M-Files is a global leader in information management. The M-Files metadata-driven document management platform enables knowledge workers to instantly find the right information in any context, automate business processes, and enforce information control. This provides businesses with a competitive advantage and substantial ROI as they deliver better customer experiences and higher-quality work with lower risk.

Overview by

Ana Hasbun

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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M-Files Integrations

(19)

Verified by M-Files

M-Files Media

Search functionality

User profile

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Process maps

Pinned items on M-Files

M-Files Demo - M-Files integrates seamlessly with Office365

M-Files seamlessly integrates with Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, SharePoint, and Teams.

M-Files helps knowledge workers work smarter with metadata-driven architecture, automation, enterprise search, and GenAI (M-Files Aino)—boosting efficiency, security, and compliance while eliminating information chaos.

Enhance your Microsoft Copilot Experience - Antti Nivala, Founder and CEO of M-Files, tells how he uses Microsoft Copilot and how our customers benefit from M-Files Connector for Copilot.

Berggren is a full-service intellectual property law firm with a long history of using M-Files. In this video Mikko Pippuri tells how Berggren is using M-Files and how it has helped the company in their business for over a decade already.

TTI, Inc. is a specialty distributor for electronic components with revenue of 9.9 billion US$ in 2023. With its success in sales processes, customs clearance, and quality management, M-Files has established itself as a central platform.

With M-Files, CENTILLION was able to achieve a significantly faster document approval process, free up personnel's time to other projects and increase customer satisfaction.

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eBook: Unlocking the Value of Knowledge Work Automation

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Jim S.

Owner

Farming

Small-Business (50 or fewer emp.)

11/11/2025

"A Smarter Way to Manage Business Files"

5/5

What do you like best about M-Files?

The thing I like the most, that it was simple for me to learn. I especially like the Access from anywhere feature, whether I am on my laptop at home, on a train or meeting a client on site, I can open and share documents. Then they also have metadata organization, where instead of remembering folders I search by things that represent that folder, like name, project or even a document type. So the features are very useful and there is a lot of them that we have implemented, and it's a good thing for any customer, and we are in a very specific field which is Farming Business, so our documentation, reports, invoices are very specific. The best thing about this product is their AI, it's awesome, it really understands how to store files, It has been a pleasure using it since it most our our digital paperwork for us Review collected by and hosted on G2.com.

What do you dislike about M-Files?

While it brings benefits to my business, there is a small hurdle that I have noticed. Mainly it's the speed it takes to load filed, updates, features. It's not ridiculous, but still something they can improve Review collected by and hosted on G2.com.

What problems is M-Files solving and how is that benefiting you?

It really helps me managing multiple clients at the same time, one of my biggest headaches was locating the right version of a document when time was tight. M-Files solves that by offering their Smart Search and Organization. Now I can find contract, report or client file in second without digging through folder hierarchies. Which means better responses and professionalism with clients. Also another important this is again create proper document type, create a template, assign it to the proper folder and employee, this company has an AI that I have briefly talked about before, and it's suggestions speed up the process by at least 50%. Review collected by and hosted on G2.com.

Vishal D.

Sales Manager

Small-Business (50 or fewer emp.)

11/20/2025

"Effortless Document Management and Seamless Organization"

4.5/5

What do you like best about M-Files?

1. Finding documents becomes almost instant because the system focuses on metadata instead of folders.

2. The workplace stays naturally organized, even when many teams are adding files. So, it is not cluttered or difficult to follow.

3. Permission control is very straight forward, making it easy to share documents securely without overcomplicating things.

4. Their support team is genuinely helpful and quick to respond, and the integration experience is also smooth, and no heavy customizations required. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

1. Some actions take a few extra clicks, which slows down quick tasks like moving or renaming documents.

2. Search results occasionally show too many suggestions, so you need to refine what you type to get the exact file.

3. Custom workflows require some technical guidance, which isn't always easy for non-IT users.

4. The implementation phase can feel a bit demanding. Review collected by and hosted on G2.com.

What problems is M-Files solving and how is that benefiting you?

1. It removes the chaos of scattered documents.

2. It also solves the problem of duplicate and outdated files which benefits me by avoiding confusion during reviews or audits.

3. It reduces dependency on email for document exchange, making file tracking and collaboration much smoother.

4. It eliminates slow, manual searching and saves a lot of time and improves daily productivity. Review collected by and hosted on G2.com.

Evan J.

Owner

Food & Beverages

Small-Business (50 or fewer emp.)

11/12/2025

"Great from Managing Brewery Documentation"

5/5

What do you like best about M-Files?

With M-FIles we are now able to bring all our operations into one platform. Whether it's supplier agreements, tap room lease paperwork, or marketing assets, now I can find the specific documents I need within a couple seconds thanks to the Fast Search feature they have, which was greatly explained by their support team. On top the implementation was surprisingly smooth, once we had our initial setup done it just started working. Not a crazy feature, but their interface is very well adjustable, you can pretty much change it to your business needs, remove tabs and options you don't use, and add new ones that are important. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

At the moment there is only one downside our team has noticed, is the AI assistant. It is hard to make him do the job properly, somehow he manages to add wrong tags to wrong files, which really creates chaos. Currently we have it disabled, since it was one of our main reasons for sign up, we will have a call with M-Files team to work on it together. Review collected by and hosted on G2.com.

Yasser A.

CEO

Mid-Market (51-1000 emp.)

11/18/2025

"Strong search capabilities but steep learning curve"

4/5

What do you like best about M-Files?

The metadata search part of this system is clearly the strongest. Once we’ve got everything accurately categorized, looking up a file takes seconds even if we don’t know just where we’ve placed it. Also, we make a great deal of use of the versioning system that’s provided; it’s easy to understand and isn’t an activity we’ve got reversed very many times now that we know how useful it can actually prove. The interface with Outlook makes managing documents based on email very simple. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The setup took longer than we had anticipated, and this is largely because the structure of the system varies so greatly from the more common folder structures. Some of the individuals on the team took a bit longer getting used to the idea of the metadata layout system’s approach. The interface could also be considered a bit outdated. Review collected by and hosted on G2.com.

What problems is M-Files solving and how is that benefiting you?

Before the transition occurred, our documents were housed on various company share points and email discussions. This transition provided an advantageous organization of documents that could certainly be accessed more rapidly with the new system. This organization of documents even could limit the instances of error that occur based on various file versions of our projects. Review collected by and hosted on G2.com.

Tom C.

President

Small-Business (50 or fewer emp.)

11/17/2025

"Good Tool For Business Files Structure"

4.5/5

What do you like best about M-Files?

They help us out with some basic things, just some simple docs organization and access abilities with ability to share it with team members. The interface is clean which makes it easier to work with during long periods of time. M-Files App provides good features for files storage and stucturization. They also have great guys in setup/support teams they made the whole experience smooth and easy. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

We've had some issues with syncing multiple devices, seems like they don't support some specific firmware models besides that that so far everything is positive. Review collected by and hosted on G2.com.

What problems is M-Files solving and how is that benefiting you?

Since we mostly work with Network, do check ups, analysis, reviews, and overall management, so we can't really afford mix ups with clients files with this service we do avoid such issues. The application is well disigned, and you can see that it was not build in 1 day, they allow us to do real time updates, do quick search, share documents for real time edits. I can say for sure they are one of the more advanced files management services Review collected by and hosted on G2.com.

Sarah S.

Tax Peparer/Owner

Financial Services

Small-Business (50 or fewer emp.)

11/10/2025

"Good Service for Managing multiple client's documents"

5/5

What do you like best about M-Files?

Just recently discovered this app and was not sure if that is something that I might use, but noticed that they have a trial, so decided to try, and it was beautiful since then, It's easy to navigate within the application, a bit harder to setup, but with support assistance it was okay. I really like their search, because now instead of hunting though folders, M Files organizes everything by what the file is, and not where I saved it. Literally just type in the key word and find what I need. Also it's good to have every edit I make saved, so I never loose older versions, even If I want to access if from my phone, I can, since they have an app for it, so it's a good organizer, especially for my Accounting Practice where everything must stay on track Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Their cloud is quite slow compared to google drive I used to use. Review collected by and hosted on G2.com.

Karan S.

Project manager

Computer Software

Mid-Market (51-1000 emp.)

11/5/2025

"Effortless Document Management with Outstanding Support"

4/5

What do you like best about M-Files?

M-Files has become our daily driver, making it simple and hassle-free to locate documents and files by category and metadata. In my view, this is what makes it excellent for managing a large volume of files. The setup process is straightforward, and it quickly integrates with your Outlook and SharePoint, and the customer support is always helpful whenever any issues arise during daily use. The platform also offers workflows for approvals, information trails, and file versioning, which further enhance its usefulness. I'm more than satisfied with the overall performance. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Overall, I truly wish there were a mobile application for this, as it would provide much greater portability. Review collected by and hosted on G2.com.

Tisha S.

USA Trophy

Small-Business (50 or fewer emp.)

11/1/2025

"Very Organized and Compliance Ready software for Documents Management"

5/5

What do you like best about M-Files?

For Manufacturing store M-Files has definitely been a major upgrade in our documentation handling process. Everything like recipes, quality records, contracts and even some of our compliances. But thing that stands out the most is that it how it allows us not to worry about which folder something is sales in, we basically search based on what it is. Also their team was easily able to move all of our file into M-Files, simply brought everything together, and the time it took to do, was around a couple hours, where we expected at least a couple business days. And the last but not the least, is the auto workflow, where every update to anything is tracked, meanwhile previous variants stay accessible, so we can always roll back if needed. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

We faced some issues during workflows setup, main reason for that probably the my lack of knowledge. I am still learning, but I did need some time to get ready for onboarding. Thankfully we have an IT person focused on this, so he was doing the most of it. Review collected by and hosted on G2.com.

What problems is M-Files solving and how is that benefiting you?

Before using M-Files we had several things we struggled with. Where now, we don't have any important documents scattered or lost, all emails and attachments are in their place, and even paper files are well managed. And of the important things is that now we have visibility when multiple team members modified the same file. From what I have learned, we do have a couple more things to implement, but we definitely got more organized with our papers Review collected by and hosted on G2.com.

Teresa C.

Performace Artist

Music

Small-Business (50 or fewer emp.)

11/17/2025

"Solution For My Singing Practice with Project Manangement"

5/5

What do you like best about M-Files?

Oh, they do their job very well. I was looking for something that can help with my projects materials organization, and found them. As someon who juggles design drafts, client notes, some creative assets now it got easier for files to get scattered across emails, folders and devices. They have a clear and searchable system Review collected by and hosted on G2.com.

What do you dislike about M-Files?

It was a bit hard to get along with this new "metadata" instead of traditional folders, it is different from the traditional storing I was used to. Review collected by and hosted on G2.com.

What problems is M-Files solving and how is that benefiting you?

In creative and marketing parts of my work it helps me to keep track of concepts revisions, briefs and important documents. It doesn't create chaos, it keeps everything stored. Moreover it helped me collaborate more confidently with clients because now I how more information about how, when and where it was imported, changed, renamed and assigned. Review collected by and hosted on G2.com.

Aleta M.

Owner/Bookkeeper

Small-Business (50 or fewer emp.)

11/12/2025

"Must-Have Tool for Your Files Security"

5/5

What do you like best about M-Files?

There is a lot I can talk about, but main things is that M-Files is well controlled, I can provide access to specific items in my documents pretty quickly, if any changes were made I can discard them, review previous versions of files. So It keeps me safe in case there is a mess up somewhere. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Main challenge was getting used to the system's structure at first. They really have a lot of options and features. I am doing Accounting for some companies, so this type of the app is usually what I work with, but their functionality really surprised me. Also documents migration was not the best. Review collected by and hosted on G2.com.