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Voiptime Cloud

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15 reviews
  • 3 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2010

Profile Name

Star Rating

15
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0
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Voiptime Cloud Reviews

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Profile Name
Star Rating
15
0
0
0
0
Kateryna K.
KK
Kateryna K.
Marketing Communications, Media Marketing Specialist
05/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

The contact center solution that meets the expectations

For me personally, the main advantages of the Voiptime Contact Center can be defined as easy setup, solid pack of features, integration capabilities and scalability.
MC
Marc C.
07/06/2022
Validated Reviewer
Review source: Organic

Very easy to use and helpful for making lots of calls daily

Love how easy it is to use and how quickly you can connect to other
Peter O.
PO
Peter O.
Services Sales Specialist – LOVAT COMPLIANCE LTD
06/01/2021
Validated Reviewer
Review source: Organic

Good call center solution

We've significantly reduced the number of call transfers thanks to their ACD with intelligent call routing. Customer don't like to wait in the queue for age or to talk about their problem endlessly. This software offers a customizable IVR that indentifies your customers and gives them personalized service. And last but not least, they have good call quality monitoring tools. Their scorecards allow our managers to assess the agent's work as precisely as possible.

About

Contact

HQ Location:
Denver, US

Social

@Voiptimecloud

What is Voiptime Cloud?

Voiptime Cloud is a company specializing in cutting-edge cloud-based solutions that enhance the efficiency and effectiveness of sales, marketing, and customer service operations. Their portfolio of services includes technology capable of streamlining complex communication processes, such as advanced call center software, CRM systems, and lead management tools designed to optimize operations for businesses of all sizes.With an emphasis on reliability, scalability, and security, Voiptime Cloud provides tools that assist companies in managing high volumes of customer interactions seamlessly across various channels. Their offerings are crafted to improve user experience, ensuring comprehensive analytics and support, which empower businesses to make data-driven decisions and improve overall customer satisfaction.Whether for outbound sales campaigns, inbound customer support, or managing large datasets of client interactions, Voiptime Cloud delivers tailored solutions that integrate easily with existing operations, facilitating smoother workflows and increased productivity.

Details

Year Founded
2010