Products

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

Trengo’s customer engagement platform will automate repetitive work to unleash meaningful conversations.

Spotlight.ai provides tools for sales teams to enhance productivity and strategy. It offers adaptive discovery guidance, automates the sales qualification process, and creates personalized sales materials. The platform aims to improve sales call preparation, collaboration, and leadership oversight through playbook adoption and MEDDICC metrics analysis. Additionally, it converts qualitative insights into quantifiable data, aiding in sales strategy optimization and accurate forecasting.

Interakt for E-Commerce Promote & sell your products by engaging customers on WhatsApp Roll out high-performing, top-of-the-mind notifications to alert users about new product catalogs, back-in-stock goods, and much more.

Your everyday work becomes both easier and more fun with a visual and user-friendly CRM system that can be customised to your needs.

Super simple help desk software, that runs in the cloud, easily suits your business size and growth, enables you provide customer support on multi channels like email, voice and mobile (iOS and Android)

PreEmptive Protection for iOS protects all your iOS applications, greatly reducing the risk of piracy, intellectual property theft and tampering.

Avaya Contact Center, powered by Avaya Infinity, is a cloud-native platform delivering omnichannel orchestration across voice, email, chat, and SMS with AI-powered automation, intelligent routing, and flexible deployment (cloud, hybrid, or on-premises).

Zoom Mail began life in 2017 and was founded by David Hazzard and Gary Calladine. David has worked in email marketing for the past 20 years, empowering businesses with the benefits of email marketing technology. Gary, cut his teeth in advertising sales migrating to refining digital strategies to drive performance and increase global yield. Zoom Mail makes creating a responsive email campaign simple from its brilliant, easy-to-use, drag-and-drop editor to quickly track your campaign’s open an

WaitWell helps organizations eliminate crowded lines and deliver exceptional service with smart queue management. Our cloud-based platform empowers customers to join virtual queues, receive real-time updates, and manage appointments with ease, whether they’re on-site or on the go. Designed for public-facing institutions and busy service environments, WaitWell simplifies operations, reduces wait times, and gives staff the tools they need to deliver faster, more efficient service. Trusted by gover

Convirza is the next generation of intelligent call tracking and mobile marketing analytics. Convirza pulls call analytics from every customer phone conversation and triggers automated actions.

SellCRM is a simple and modern platform that helps businesses to respond simpler and faster to more possible clients.

Sugar Serve helps customer service teams manage cases, meet SLAs, and deliver better support across every channel. Agents get a complete view of customer interactions and the tools to resolve issues quickly, without switching between systems. Leaders can monitor case trends, service performance, and customer satisfaction with built-in reports and dashboards. With omnichannel engagement, self-service options, and automated workflows, Sugar Serve simplifies customer support and helps teams improve

Sellbery is a tool designed to help e-commerce optimize product and order sync between various channels.

eDesk centralizes your support into one manageable location. Native integrations and smart features ensure that customer, product, order and shipping details are matched with incoming communications. Dynamic dashboards give you instant visibility on any aspect of your performance.

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data.

Agentic workflow platform for complex CX. From dynamic scripting and agent assist to self-service deflection, optimize FCR with safe, guardrailed AI.

DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers.

With escalating supply chain volatility and service expectations, ToolsGroup Service Optimizer 99+ (SO99+) helps you meet product availability goals at the lowest cost–no matter what. SO99+ automates and optimizes demand forecasting and sensing, multi-echelon inventory optimization, replenishment and S&OP, equipping planning teams to continually position inventory throughout the distribution network to minimize costs and maximize service. SO99’s self-learning AI engines dramatically improve

Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.