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Albus Reviews & Product Details

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1 Licensed users Per Month

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Starting at $9.99
1 Licensed users Per Month

Albus Media

Albus Demo - In Slack
Albus's Slack interface
Albus Demo - Integration with Google Drive and 100+ sources
Albus can connect with Google Drive, Hubspot, Jira, Asana and 100+ other data sources to build a comprehensive knowledge base to answer all your employee's queries.
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Albus Reviews (67)

Reviews

Albus Reviews (67)

4.6
67 reviews

Pros & Cons

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Verified User in Design
UD
Mid-Market (51-1000 emp.)
"Great to solve almost every query, helps in automating lot of tasks with a simple message"
What do you like best about Albus?

Whenever I have a question, Instead of going through different documents and searching the relevant document I can ask albus and it will do the searching part for me which saves a lot of time. and using albus is super easy just simple english and that is it! Review collected by and hosted on G2.com.

What do you dislike about Albus?

Overall Albus is great, it is well made for slack where maximum teams hangout, so there is nothing to dislike so far. Review collected by and hosted on G2.com.

Michael B.
MB
Customer Experience Team Manager
Mid-Market (51-1000 emp.)
"Fast answers"
What do you like best about Albus?

Easy to use, quick answers. We have integrated it easily in our current systems, main,y on Slack and it is a great tool. Review collected by and hosted on G2.com.

What do you dislike about Albus?

It is still learning our processes and products but it learns quickly. So far it will only give a wrong answer once. Review collected by and hosted on G2.com.

NS
General Manager of the CDL GROUP
Small-Business (50 or fewer emp.)
"Impeccable Service"
What do you like best about Albus?

Currently we are in the learning phase with Albus, but we love how quickly it can find information through the thousands of files we uploaded. The intergration process into other applications such as Teams, SharePoint and even local webfiles makes the sharing of information easy and accessable. Review collected by and hosted on G2.com.

What do you dislike about Albus?

The only issue so far that we are currently having with Albus is just understanding what it can't do. Review collected by and hosted on G2.com.

NE
Antarctica Sales Specialist
Mid-Market (51-1000 emp.)
"Love the Wizzardy of Albus"
What do you like best about Albus?

The more you use it, the more personal the answers become. At the start, it only gave facts, but now it seems like the answers are becoming more "human". Cooool Review collected by and hosted on G2.com.

What do you dislike about Albus?

Nothing much really. It's just great overall! Review collected by and hosted on G2.com.

Karinna B.
KB
Tech Advocate
Mid-Market (51-1000 emp.)
"Love Albus! Highly Recommend"
What do you like best about Albus?

I really like how Albus acts as a co-pilot for customer support reps, it helps us do our jobs easier and more efficiently! Review collected by and hosted on G2.com.

What do you dislike about Albus?

It's not always 100% accurate, it needs training. But that comes with time. Review collected by and hosted on G2.com.

Venus  H.
VH
Customer Service Executive
Mid-Market (51-1000 emp.)
"Building up it's knowledge - but will prove to be very useful"
What do you like best about Albus?

Very easy to use and address the app, usually quick response and available 24hrs Review collected by and hosted on G2.com.

What do you dislike about Albus?

Needs to build up a lot of knowledge to answer correctly, which takes time. However it is not difficult to integrate with our channels and support documents Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Mid-Market (51-1000 emp.)
"Good for efficiency"
What do you like best about Albus?

Immediate answers from information that may be hidden within websites or hard to find in shared drives Review collected by and hosted on G2.com.

What do you dislike about Albus?

Sometime it connot answer more nuanced questions Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Mid-Market (51-1000 emp.)
"A handy way to help us navigate through a lot of data"
What do you like best about Albus?

We have only just started using Albus but so far it seems to be a very handy way to navigate through a lot of our internal data and notes, as well as our partners. Review collected by and hosted on G2.com.

What do you dislike about Albus?

We are still getting the hang of it so it's hard to say. Review collected by and hosted on G2.com.

Jim K.
JK
Sales Manager
Small-Business (50 or fewer emp.)
"Useful tool with great support"
What do you like best about Albus?

Useful application to help my teams get the answers they need without have to surf through endless documents, or, more importantly, ask how to do something to over and over. Also, the development team is on top of it and helpful to getting it set up and problem solving. Impressive customer service and done right. Review collected by and hosted on G2.com.

What do you dislike about Albus?

Somewhat of a challenge to get it up and running. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business (50 or fewer emp.)
"Powerful AI Solution to Employee's Daily Queries"
What do you like best about Albus?

What I appreciate most about Albus is its ease of use; the platform is intuitive and user-friendly. It allows for simple integrations with existing systems, which streamlines our daily operations significantly. The ease of implementation is also a standout feature, as it requires minimal effort to get up and running, reducing the workload on our internal departments and ensuring a smooth transition for our team Review collected by and hosted on G2.com.

What do you dislike about Albus?

While Albus mostly meets my needs, there are moments when it takes a minute or more to respond, and occasionally it cannot provide an answer without specifying the exact reason, which can be a bit of a roadblock at times. Review collected by and hosted on G2.com.

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Pricing Options

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Enterprise

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1 Licensed users Per Month

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Starting at $9.99
1 Licensed users Per Month

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