--- title: Service Optimizer 99+ Reviews meta_title: 'Service Optimizer 99+ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 49 reviews by the users' company size, role or industry to find out how Service Optimizer 99+ works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 49 scale: '5' date_modified: '2026-06-24' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Service Optimizer 99+ Reviews **Vendor:** ToolsGroup B.V. **Category:** [Demand Planning Software](https://www.g2.com/categories/demand-planning) **Average Rating:** 4.5/5.0 **Total Reviews:** 49 ## About Service Optimizer 99+ SO99+ provides the AI-powered dynamic supply chain planning capabilities that allow customers to navigate uncertainty and make better decisions faster. By leveraging automation and employing powerful statistical, optimizing, and heuristic algorithms – including self-adaptive, frequency-based probabilistic forecasting and multi-echelon inventory optimization – this planning suite optimizes and positions on-hand inventory to best fulfill demand, reducing working capital investments while increasing service levels and profitability. Solutions include: - Demand Forecasting & Planning - Demand Sensing - Promotion Management - Inventory Optimization - Allocation & Replenishment - Production & Capacity Planning - Sales & Operations Planning ## Service Optimizer 99+ Pros & Cons **What users like:** - Users value the **advanced probabilistic forecasting** capabilities of Service Optimizer 99+, enhancing planning accuracy and resilience. (10 reviews) - Users commend the **forecasting accuracy** of Service Optimizer 99+, enabling resilient and precise supply chain planning. (10 reviews) - Users value the **detailed and stochastic inventory management** of Service Optimizer 99+, ensuring resilient planning and optimization. (9 reviews) - Users appreciate the **ease of use** of Service Optimizer 99+, facilitating seamless implementation across various industries. (8 reviews) - Users value the **implementation ease** of Service Optimizer 99+, experiencing quick starts and minimal manual intervention. (6 reviews) - Data Integration (5 reviews) - Inventory Optimization (5 reviews) - Planning Efficiency (5 reviews) - Supply Chain Management (5 reviews) - Business Growth (4 reviews) **What users dislike:** - Users find the **lack of transparency in automated settings** hinders usability and complicates parameter management. (4 reviews) - Users find the **lack of features** in Service Optimizer 99+ limits their ability to customize and sort data effectively. (3 reviews) - Users find the **poor interface design** unappealing, detracting from the system's potential and overall experience. (3 reviews) - Users find the **new web interface lacks polish** and can complicate user experience and customization effects. (3 reviews) - Users find the **complex implementation** process challenging, leading to a difficult experience post "go live". (2 reviews) - Implementation Challenges (2 reviews) - Implementation Complexity (2 reviews) - Lack of Features (2 reviews) - Limited Functionality (2 reviews) - Not User-Friendly (2 reviews) ## Service Optimizer 99+ Reviews ### 1. One integrated solution for majority of supply chain planning requirements **Rating:** 4.5/5.0 stars **Reviewed by:** Zivan S. | Managing Director & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Service Optimizer 99+?** Unique approach that cover different industries and their requiremetns. Ease of use and significatnly reduced user manual interventions. Open for structured and text / Excel files. Provide option to implement data flow on most detailed level and structure calculations and results on required aggregation level, enabling remodeling without fetching new data. **What do you dislike about Service Optimizer 99+?** Perfect support for continious supply model. The one time supply is better covered with sister solution Just Enough. Unified solution that cover both supply models will be great. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Provide single platorm to forecast and plan sales, dimanicaly optimize inventory based on business targets and provide replenishment/production orders. For production companies, the finished goods planning can be directly propagated to raw material planning and align finish goods requiremetns with production capacites when required to create prebulds. ### 2. SO99+ next gen SCP **Rating:** 5.0/5.0 stars **Reviewed by:** Stathis N. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Service Optimizer 99+?** A number of things: Pioneer in Probabilistic Forecasting and true MEIO. Core system philosophy: to optimize and automate planning, you need a supply chain digital twin which is both DETAILED and STOCHASTIC. Detailed means working bottom-up, stating at SKU-location level and avoiding gross calculations (for example at Product Family, ABC, geography, or other aggregate level) and then using a rule of thumb to turn this into an actionable plan. Stochastic means to incorporate the volatile nature of the physical supply chain that represents (delays, variability, etc), for each different SKU-route and thus producing a resilient plan. Strong engine solving for millions of SKU-Locations, used daily, calulating forecasts and replenishment plans. Traditionally, very good user interface: Demand, Inventory and Supply information in one place, easily accessible to users, with many clever solutions and consistent workflows. Powerful reporting used every day by most users: Almost instant view of Demand and Supply plans in different ways: Sales (quantities), Financial (costs/revenues), Logistics (pallets, cubic meters, etc.) at different product/market levels and time horizons. Practical application of AI/MLE for solving real problems (New product introduction, Promos). Relatively simple integration, using data available in most ERPs. The system support is part of the SaaS and further Customer support is facilated through standard portal, as well as tailored to the needs of each customer by TG or local VARs. Fast implementations and ROI: out of the box for most of the SCP environments; quick parametrization; easy customizations (if needed); results in a few months. Future proof investment: ToolsGroup seems to continue expand the scope and depth of the solution. Latest example is Price Optimization. **What do you dislike about Service Optimizer 99+?** Not much. New web interface requires work. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** What am I likely to sell and by which confidence? What should I keep in stock or not and by how much? Is my current stock healthy? How should I best plan these alternative SKU? What should I purchase from my suppliers? What should I produce in my factory, respecting capacity constraints? What should I transfer to my stores? What is the cost of my future transportation? What is the forecasted cost of my purchasing per month, over the next 6 months? Shall I make a strategic resourcing modificaiton in my distrunution network? What if I consolidate these warehouses into one? **Official Response from Mark Gallant:** > Thanks so much for the great review and the long term partnership we have shared. ### 3. Easy to use, customizable and flexible tool for Supply Chain Planning teams **Rating:** 4.5/5.0 stars **Reviewed by:** Mehmet K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Service Optimizer 99+?** It is a end-to-end solution but easy to implement even complect requirement through highly customization feature **What do you dislike about Service Optimizer 99+?** Automated selection of some parameters are works well but not trasparent. For example parameters like forecast aggregation criterion or current trend projection can be selected by users manually or can be assigned by SO99 itself automatically. But when automatical assigment selected users can not see which option is used by SO99+ automatically. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Instead of focusing forecast accuracy in intermittent and longtail cases; SO99+ converts the probabilistic forecast to stock levels by harmonizing supply parameters, various constraints and desired service levels at specified groups. Specifically industies like after sales spare part the intermittent, volatile, lumpy demand can be converted to usable stock levels instead of simple quantities. **Official Response from Mark Gallant:** > Good day Mehmet and thank you for the great review. Your observation is correct and we've heard that from our customers. As such, 'explainability' is the focus of our next upcoming releases. I would also suggest that if you haven't already, feel free to add this to our ideas portal ! ### 4. Poweful, flexible planning **Rating:** 4.5/5.0 stars **Reviewed by:** Simon O. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Service Optimizer 99+?** Service Optimizer 99+ has incredibly powerful engines with great flexibility. The results that the system generates pay themselves off many times over and with relative ease the system can be integrated and operational to solve complex problems. **What do you dislike about Service Optimizer 99+?** The front-end interface is out of date and undermines the power of the engines. It does not look like a system that is capable of generating the results it is capable of which is off-putting to some users. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Reducing inventory and stock-outs simultaneously to smooth the planning process and impress customers. **Official Response from Mark Gallant:** > Thanks Simon, we really appreciate your review. We also agree on the older UI we used to have and are really excited about the whole new UI/UX that was just released this fall with version 8.82. It is getting great reviews from users that have seen and used it. ### 5. Great product for businesses on a path to greatness. **Rating:** 5.0/5.0 stars **Reviewed by:** Cara Ysabel N. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Service Optimizer 99+?** As a supply chain consultant, I feel so at ease showcasing SO99+ to my clients. With its reliable planning modules, intelligent forecasting, comprehensive reporting, and high levels of customizability/flexibility, any business with a grasp of proper data use and automation would not need too much convincing. **What do you dislike about Service Optimizer 99+?** The UI sometimes feels outdated. The web client particularly is wonky at times which can be bothersome when performing demos and training with clients. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Moving legacy systems to more modern systems in S&OP therefore reduced workload of planners. Managing complexities in supply chain with direct link of forecasting to supply & replenishment. **Official Response from Mark Gallant:** > Thanks for the great review so appreciate our partnership. Agree on the older UI and we are really excited about the whole new UI/UX that was just released this fall with V8.82. It continues to get great reviews from users that have seen and used it. ### 6. World class tool for advanced statistical forecasting, demand and Inventory & Replenishment Planning **Rating:** 5.0/5.0 stars **Reviewed by:** Milind K. | Managing Director, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Service Optimizer 99+?** 1. Advanced algorithms to understand demand profiles based on sales orders/lines etc to accurately estimate demand errors which drive safety stock optimisation 2. Ability to model events for demand (promotions events etc) & supply 3. Ease of use & implementation of the tool for enterprise scale 4. End-to-end functionality from statistical forecasting to replenishment planning including highly advanced multi-echelon inventory & service level optimisation 5. Global team of dedicated product development & client success professionals **What do you dislike about Service Optimizer 99+?** Not dislikes: but more future roadmap items 1. Productise the Inventory Simulation Capability 2. Easier data model management for scenario analysis **What problems is Service Optimizer 99+ solving and how is that benefiting you?** 1. Multi-level inventory optimisation 2. Advanced Statistical Forecasting based demand error estimation **Official Response from Mark Gallant:** > Thanks for your great review and yes, we are also quite proud of our solution suite. Please feel free to submit your product suggestions in our ToolsGroup Community Portal, as our product teams are very active on it and will certainly welcome your ideas. ### 7. Delivers consistent service level &minimize stock investment over time in an highly automated way! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2023 **What do you like best about Service Optimizer 99+?** You can manage large, complex supply chains with comprehensive assortment in a very efficient way. You do not have to grow the number of planners as your business grows. **What do you dislike about Service Optimizer 99+?** In some unmature organizations automation might be threathing at the beginning. This can be challenging to adress. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** The core of SO99+ is its multi-echelon inventory optimizaton (MEIO) capabilities. It is truly powerful. The same goes for the "service class" approach that makes the traditional limiting ABC-classification obsolete. Adding its frequency based probabilistic forecasting methodology handling everything from the easy high runners to the really tricky slow moving items and its constraint tunnel approach in replensihment makes it unique. In the end it delivers business value every day for our clients. That is the number one reason why we and our clients are so satisfied with SO99+. **Official Response from Mark Gallant:** > Delivering business value to our customers is what drives ToolsGroup. We really appreciate our partnership and look forward to helping many more together! ### 8. Improve the service by reducing stocks easily. **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo B. | Gerente Unidad de Negocio Supply Chain e Industria 4.0, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2023 **What do you like best about Service Optimizer 99+?** It is a very powerful tool and provides great benefits. Its handling is very simple with a very intuitive interface. It helps digital transformation by allowing the automation of tasks that do not require human intervention. Task automation provides quick response to changes in the supply chain with minimal effort. **What do you dislike about Service Optimizer 99+?** The user interface (UI/UX) could be improved. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Improve the level of service while reducing stock. Align the company's objectives and initiatives. ### 9. Advanced solution and technologies for Planning Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Service Optimizer 99+?** Very flexible and scalable solution that allows you to transversally manage planning processes at various levels of complexity **What do you dislike about Service Optimizer 99+?** It is always do better, but at the moment there is nothing in particular that we don't like **What problems is Service Optimizer 99+ solving and how is that benefiting you?** SO99+ supports the planning processes at each stages. All the processes are automatized and the users can work in "excpetion modality". The tool not only produces very accurate results thanks to its technology, but also allows you to concentrate your efforts on activities with value for the company **Official Response from Mark Gallant:** > We really appreciate your review and glad you find it so powerful, enabling staff to focus on strategic activities for the company. ### 10. Undoubtedly the leading F&R Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Martin W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Service Optimizer 99+?** Unmatched forecast accuracy from SO99+'s probabilistic statistical forecasting, and similar best of class, true multi-echelon inventory optimisation **What do you dislike about Service Optimizer 99+?** SO99+ has few weakness as a singe platform, digital twin planning solution **What problems is Service Optimizer 99+ solving and how is that benefiting you?** End-to-end supply chain planning. SO99+ creates an end-to-end, demand driven supply plan, based on optimal inventory recomendations . Our clients have extensively documented significant improvements in product availabilty, (driving higher revenue), from less inventory (freeing up working capital), with greater operational efficiency (lower operating costs) **Official Response from Mark Gallant:** > We are thrilled with the review, thanks. We are quite proud of our solution and the benefits it delivers to our customers. ### 11. Agile and effective demand forecasting tool **Rating:** 4.5/5.0 stars **Reviewed by:** Javier G. | Control de Gestión y Demand Planner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Service Optimizer 99+?** SO99 is a tool that allows the management of demand forecasting at different item and customer levels in an agile and efficient way. It is easy to create reports in the form of tables to have alerts and notices of extraordinary circumstances **What do you dislike about Service Optimizer 99+?** Two issues that SO99 needs to improve are: Scenario simulation and summary scorecard Forecast Accuracy dashboard It is spoken with them and I know that they are working for the next version **What problems is Service Optimizer 99+ solving and how is that benefiting you?** SO99 helps me solve the validation and publication of a truthful sales forecast **Official Response from Mark Gallant:** > Thanks for your positive feedback! Love hearing about the increased visibility and ability to view your forecasts at all different levels. We really appreciate your product feedback and partnership. As you've noted, we heard you and are working on it for the next version. ### 12. Awesome experience in the supply chain & technology **Rating:** 4.0/5.0 stars **Reviewed by:** Pedro F. | Responsable de Planificación| Demand Planner Manager & Supply Chain Analyst | SO99+ | , Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Service Optimizer 99+?** The high impact in the performance the supply chain. Including the automatisation and the three modules. Work with one of the top e-planification tolls on the world **What do you dislike about Service Optimizer 99+?** The implementation season should be more large and give enough knowledge for all usuaries. The post "go live" implementation could be a hell. The second phase to improve the gaps and modelation would be difficult **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Forecast every days and easy modification on areas forecast. Optimization the inventory with respect for the fulfillment parameters Give the team proposal weekly **Official Response from Mark Gallant:** > We really appreciate your review and value your input. We agree, that even with the best technology, you need to focus on the people in the supply chain team and making sure everyone if fully trained. Reach-out to your CX Manager to evaluate and strategize best practices and use of the software, as well as leverage our ToolsGroup Academy to get the latest training on our all capabilities. ### 13. ToolsGroup SO99+ technology and workflow enables organizations to digitize planning processes. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Service Optimizer 99+?** It provides a standart flow of planning process from forecasting to replenishment with its highly parametric user friendly structure supported by seamless integration, strong customer support and understanding and easily implemented. **What do you dislike about Service Optimizer 99+?** Mindset transformation requires a high level of ownership at the management teams. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Automate demand planning and forecasting process with consensus, increase visibility of demand and supply projection, increase service level with the lowest possible inventory levels. **Official Response from Mark Gallant:** > We really appreciate your review and partnership on your digital transformation journey. ### 14. Good collaborative tool , Huge Scope for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Vishal S. | Subject Matter Expert- Planning & Master Data, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Service Optimizer 99+?** The interactive graph and information grid is very useful in analyzing demand and forecast. Report feature of SO99+ is also very useful in downloading huge data loads. SO9+ is customizable and features can be developed as per customer´s requirement which is amazing and gives an edge against competitiors. **What do you dislike about Service Optimizer 99+?** Server issues in terms of perfomance, lag, frozen screen happens when multiple users work at the same time. There is huge scope of improvement. Custom Editable table creation is a huge miss. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** I am using SO99+ for forecast and demand management. We review and use statistical forecast generated by tool and use commercial override feature if needed. I am also using SO99+ to optimize my inventory and service level. ### 15. New Digital Supply Chain Twin for Service and Inventory Planning **Rating:** 5.0/5.0 stars **Reviewed by:** German Ricardo R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Service Optimizer 99+?** Its approach to multi-echelon inventory optimization and probabilistic planning **What do you dislike about Service Optimizer 99+?** it should take into account different transportation modes for the optimization approach. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** It helps us decide how much inventory is hold for each combination SKU-Site across the entire supply network in order to maximize service level (fill rate) while carrying the lowest average inventory **Official Response from Mark Gallant:** > Thanks for the great review Ricardo! We are very proud of our probabilistic forecast engines, as well as our multi-echelon optimization. Please work with your account manager on multi-transportation optimization' capabilities and if any of them match your needs. Our ToolsGroup Community is also pretty active with ideas and suggestions, as well as being a direct link to our Product Teams. ### 16. Very powerfull but there is a lot of room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Service Optimizer 99+?** TG is a very powerful tool as it allows users to access a big amount of data in a shift way, which in turn allows users to make very interesting and useful analyses. **What do you dislike about Service Optimizer 99+?** I don't like the "refresh to view the data" message every time I select a new set of data. It would be better if the system refreshes itself automatically. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** The system helps me to deal with big pieces of data in an easy and swift way. Extracting the same data in SAP takes 10 times as long as from TG. **Official Response from Mark Gallant:** > Thanks for your review and input, we do appreciate it. I spoke with our CX team and they suggest you catch up with your account manager, as we've implemented updates in our recent releases to help with that issue. They would be in the best position to advise you on the optimum fix. Please also check our ToolsGroup community and see if others have posted their results with the newer versions. Have a great day. ### 17. A fundamental tool in my daily life **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Service Optimizer 99+?** have all the date in the same system, easly extract and analyse data, have a stong support for forecast management, have a deeply overview on the inventory side **What do you dislike about Service Optimizer 99+?** sometimes the system can be rigid, especially when implementing it. Anyhow this may a way to structure more some processes or dataset in the company and/ot to add some rule more. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** It is helping us in creating a forecast baseline based on histirical data the before were built manually though excel. It allow us to create and visialize forecast at different levels of both product and market structure. It allows us to deeply analyse forecast accuracy. **Official Response from Mark Gallant:** > Having such a powerful and innovative tool in your daily life is exciting for sure. Thanks for your very positive review and we are glad you are seeing some great results with it. We agree on implementation time, as it is a careful balance between flexibility and setup/deployment time. Too much flexibility and implementations can take quarters to years, but not enough flexibility can reduce the breath of use cases it can solve. Our product teams are constantly reviewing that balance. We welcome you to submit ideas to our ToolsGroup community, as they they go directly to our product team. Thanks again for the review." ### 18. I approached the SO99+ toolsgroup solution to assist our customers in future **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Service Optimizer 99+?** SO99+ enables end-to-end planning management by combining the three supply chain planning modules: - demand planning - fulfilment - replenishment planner The tool is intuitive and easy to integrate with other ERP. Customer support is always available for any clarification and requests. **What do you dislike about Service Optimizer 99+?** Currently I can only provide positive feedback **What problems is Service Optimizer 99+ solving and how is that benefiting you?** S099+ ensures high levels of service at the lowest cost **Official Response from Mark Gallant:** > We really appreciate our partnership and the nice review you've provided us. ### 19. Demand Planning **Rating:** 4.5/5.0 stars **Reviewed by:** Steve C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Service Optimizer 99+?** Set up for new products is very simple and uses appropriate factors to build initial forecasts. **What do you dislike about Service Optimizer 99+?** I would love to be able to sort data on the demand screens by multiple factors, ie. delivery season, category and seasonality group. Currently I can only drill down one level at a time. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Managing purchasing and inventory levels by market. Allows us to forecast future updates by seeing product out dates based on forecasted demand and inventory. **Official Response from Mark Gallant:** > Planning new products is often not only quite hard, but strategic to a business. We really appreciate your review and glad our industry leading NPI capabilities are meeting your needs. We appreciate the usability recommendation, and we encourage you to use our ToolsGroup community portal to suggest product ideas, as it is a direct channel to our product teams. ### 20. Plan the uncertainty with a powerful demand planning and inventory optimization tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Service Optimizer 99+?** Very advanced Inventory Optimization that combines service level and inventories in order to achieve the desired objective. **What do you dislike about Service Optimizer 99+?** Nothing, it is a tool that creates competitive advantage **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Maximize margin and service level **Official Response from Mark Gallant:** > Thanks so much for your review. Planning for uncertainty is what it is all about in today's very dynamic, global environment. Driving for business results with AI based optimization is what is needed today to maximize margins and customer satisfaction today. ### 21. Proven, probabilistic, powerfully simple Supply Chain Planning solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Service Optimizer 99+?** The focus is on planning rather than choosing algorithms. It handles forecasting, inventory planning, and supply planning automatically. **What do you dislike about Service Optimizer 99+?** S&OP module is an add-on built using a very different tool. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** At the start of each day, the solution specifies how much and when to order and transfer material, taking into consideration the inventory policies and the probabilistic forecast. **Official Response from Mark Gallant:** > Great review, thanks! We do appreciate your suggestions, I have submitted it to our Product Team and they let me know that they are well into a redesign now. ### 22. With the right setup, S099+ is a powerful inventory manager **Rating:** 4.5/5.0 stars **Reviewed by:** James F. | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Service Optimizer 99+?** Really makes it possible to manage inventory for thousands of SKUs across a hundred locations. **What do you dislike about Service Optimizer 99+?** You really need to understand how any customization affects inventory management. The windows remote desktop-based application can be clunky. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Our primary purpose is to provide a wide and deep portfolio of tires to our customers throughout the United States. S099+ enables us to efficiently manage that portfolio. **Official Response from Mark Gallant:** > Thanks for the great review. Managing a large number of SKU's, across a very complex network is what we do best. Understood on your UX note and as we showcased at our recent ToolsGroup Engage customer event, we are already working on a great update that will be out soon. ### 23. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Service Optimizer 99+?** A tool to engage Commercial and Supply Chain for a close colaboration and be aligned for common goals **What do you dislike about Service Optimizer 99+?** To be much more modular based on the diferent tasks and functionalities **What problems is Service Optimizer 99+ solving and how is that benefiting you?** To reduce costs such as inventory carrying , obsolescence and extra transport **Official Response from Mark Gallant:** > Thanks for the great review. Great suggestion - we are already working on modularizing our solutions and you will see that delivered in our future releases. ### 24. Daily user of SO99+ **Rating:** 4.0/5.0 stars **Reviewed by:** Ignacio M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Service Optimizer 99+?** The outputs obtained, in terms of stocks and product availability **What do you dislike about Service Optimizer 99+?** the complexity for the entire integration between my ERP and SO99 **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Quick decision on what to produce and when **Official Response from Mark Gallant:** > Thanks for your review and its great that you can make quick decision with the solution. Agree, depending on the sites technology stack, some integrations can be complicated, that is why we have our amazing PS team to support you. ### 25. Reliable and robust planning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Service Optimizer 99+?** That the system takes into account all environmental variables. **What do you dislike about Service Optimizer 99+?** It requires a lot of time and maintenance of the parameters, it would be ideal to be able to make massive loads of some parameters. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** I do all the planning for the 3 different factories with SO99 and it helps me to replan quickly and also to check the out-of-stock references and replenish stocks. **Official Response from Mark Gallant:** > We certainly welcome your great review. Please do reach out to your Account Manager to explore the various mass-update options that are available and which best meets your needs. We have several standard imports to mass upload, or we can do more robust custom integration, as there are many options are available depending on the requirement and expectations. ### 26. Accurate and proactive forecast analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Chiara P. | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Service Optimizer 99+?** Forecast error Tunnel Stock mix optimizazion **What do you dislike about Service Optimizer 99+?** unit list price by area not b manageable by time Promotion management **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Forecast scenario **Official Response from Mark Gallant:** > We really appreciate your review Chiara and leveraging the 'tunnel' is a feature many customers really find drives a lot of productivity. ### 27. Great demand & inventory forecast tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Service Optimizer 99+?** I like the visual aspect of demand forecasting in SO99+. It's helpful to see the demand history and how it compares/relates to the future forecast. The demand alerts help identify items that need my attention. **What do you dislike about Service Optimizer 99+?** It is sometimes challenging to influence the future demand forecast in a way that the item's history doesn't show. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** SO99+ is helping us forecast a size-intensive product line with seasonality variations. The future forecast recommendations in SO99+ help to plan our sales plans & inventory purchases. **Official Response from Mark Gallant:** > Thank you for the positive review! We are happy you are seeing the strong benefits of our award winning demand planning & forecasting solutions. We all know the current supply chain eco system is prone to disruption and we understand that historical demand pattern may not represent future forecast. Our advanced functionalities in forecasting such as Step functions, Sales Windows, and Causals can help address such situations. You can view training on these features in ToolsGroup Academy or work with you Account Manager to schedule a 1:1. ### 28. SO99 implementation Consultant **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Service Optimizer 99+?** I like the power forecasting engine. I also like the fact the it allows flexibility and can be a supportive tool for dirrent industries. **What do you dislike about Service Optimizer 99+?** Bugs and the old inverface feel. It can be really unattractive for someone using it for the first time **What problems is Service Optimizer 99+ solving and how is that benefiting you?** SO99 solves complex supply chain issues across differnt customers I am workign with. Firstly with the power forecasting output. It also give the user the structure of a workflow and it support internal business operations. **Official Response from Mark Gallant:** > Appreciate your great review and support Gabriel. Acknowledged on the interface notes and our Product Team is well into a redesign, which will be out before you know it. Customers that have seen our beta versions note it is very modern and is very much designed around user experience. Glad we can help you and your customers handle their complex supply chains. ### 29. Best of breed solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Service Optimizer 99+?** Easy to work with, results out of the box **What do you dislike about Service Optimizer 99+?** I did not find anything so far I do dislike about the solution **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Mostly Demand planning pbs with our customers **Official Response from Mark Gallant:** > We are very proud of our demand planning solution and ease of use. Thanks so much for your review. ### 30. effective, efficient program to optimize inventories **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Service Optimizer 99+?** in my experience is helpful to know which items and which quantities put in our stock **What do you dislike about Service Optimizer 99+?** I think that make new reports is not very easy **What problems is Service Optimizer 99+ solving and how is that benefiting you?** So99 solve the stock isuees: we know which items we have to stock with optimization and which order only if requested **Official Response from Mark Gallant:** > At the end of the day, Inventory optimization is what our solutions are all about. Do you have the right products, in the right quantities, at the right places, and at the right time for your customers. Thanks for your review glad you are leveraging our solution to solve your inventory challenges. ### 31. Total Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Service Optimizer 99+?** Powerful tool and customizable. For reports and daily work, it's a great support for us for managing area actuation. **What do you dislike about Service Optimizer 99+?** Maybe the time to have updated data due to time lapse calculation **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Capability for the plants, sourcing for providers and assembly lines continuity **Official Response from Mark Gallant:** > We really appreciate your review. Having best-in-class and powerful tools certainly makes managing a complex supply chain much easier and efficient. I would recommend that you work with your account manager to optimize the time lapse calculation issue. ### 32. Full picture of the supply chain status **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Service Optimizer 99+?** Many functionalities, smart reporting, complete integration with ERP system **What do you dislike about Service Optimizer 99+?** Calculation timings could be improved in order to compare multiple scenarios at the same time **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Allow to use one system for demand planning, MPS and replenishment **Official Response from Mark Gallant:** > We appreciate your review and proud of our tool's ease-of-use. We are always working to improve our system's performance and help our customers optimize their setups. If you haven't already, please reach-out to your account manager and make sure your are on the most recent version. You can also work with our CX team to make sure performance tweaks are performed for your specific site and configuration. additionally, you can also join our ToolsGroup Community also to learn latest tips and techniques from the other sites and users. ### 33. Great Tool & Great Team **Rating:** 4.5/5.0 stars **Reviewed by:** Michela V. | Supply Chain & Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Service Optimizer 99+?** - consultancy approach - team availability - scalability of the solution - system computing power **What do you dislike about Service Optimizer 99+?** - layout / user interface - reporting system **What problems is Service Optimizer 99+ solving and how is that benefiting you?** - use of excel file - managing 5.000 items and 300 suppliers **Official Response from Mark Gallant:** > Thank you for the great review. Managing a large number of SKU's, with a large number of suppliers is what we do best. We agree with your UX note and as we showcased at our recent ToolsGroup Engage customer events in Milwaukee, Milan and Barcelona, we are already working on a great update that will be out soon. ### 34. SO99+ for a better demand forecasting **Rating:** 4.0/5.0 stars **Reviewed by:** Daniela B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Service Optimizer 99+?** demand forecasting module easy to use versatile **What do you dislike about Service Optimizer 99+?** not fully reflected demand driven approach future order management stock optimization logic **What problems is Service Optimizer 99+ solving and how is that benefiting you?** baseline forecast demand picks under control changes in seansonality **Official Response from Mark Gallant:** > Thank you for leaving a great review for ToolsGroup! It's great to hear that our probabilistic demand forecasting is delivering such great value for you. We know that we can always improve and we're constantly working to do so. Please join our ToolsGroup Community if you haven't already. ### 35. Software with a thousand innovative solutions! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Service Optimizer 99+?** Team people, technology, customer care, scalability and engagement **What do you dislike about Service Optimizer 99+?** Nothing, maybe would be interesting internal workshops to companies for different departments so as to collect many needs also and not only supply chain **What problems is Service Optimizer 99+ solving and how is that benefiting you?** The centralization of order planning. The management of forecasts also of customers **Official Response from Mark Gallant:** > Thank you for the great review. Along with our innovative solutions and technology, we agree, we have a great team in customer care and professional services. You are absolutely right, Supply Chains affect many department in the company. The results you generate with our system can be extremely valuable for others, like the finance team for example. We encourage you to reach-out to your CX manager to discuss your thoughts and brainstorm solutions that can be used by other departments in your organization. ### 36. Helpful in manufacturing **Rating:** 4.0/5.0 stars **Reviewed by:** Ray B. | Demand Planner, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Service Optimizer 99+?** SKU level detail in a complex environment **What do you dislike about Service Optimizer 99+?** Access can be challenging, but it depends on your setup. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Comparing success of commercial forecast versus statistical forecast. **Official Response from Mark Gallant:** > Thanks for the review. Managing complexity in your supply chain is what we do best. ### 37. SO99+ for the win! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Service Optimizer 99+?** All the information is easily accessible and the decisions that are prompted are pretty spot on. **What do you dislike about Service Optimizer 99+?** The learning curve, but you should expect that with any new tool. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Concise demand forecasting using machine learning and future demand, not just history. **Official Response from Mark Gallant:** > Thanks for the great review! Please make sure to join our ToolsGroup Community, as well as sign up for our Academy to support your training needs. Please also watch for our upcoming release of our new UI, which is very much centered around further improving the user experience. ### 38. Great team to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Service Optimizer 99+?** The tool is easy to use. The team at TG. **What do you dislike about Service Optimizer 99+?** The planning execution tool needs work. They are working on it **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Developing a planning tool partnership. Demand planning answers are better. **Official Response from Mark Gallant:** > We appreciate your review and yes, we are very proud of our team, their customer first approach, and our tool's ease-of-use. ### 39. Demand & Inventory Planning with a good balance of configurable automation with manual controls **Rating:** 5.0/5.0 stars **Reviewed by:** Jim S. | Consultant and Project Leader, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2021 **What do you like best about Service Optimizer 99+?** 1) SO99 takes your ERP demand, inventory, open POs, and master data and loads into a model which generates a forecast, stocking targets, and recommended POs. So it takes a lot of data and allows users to manage the model and outputs at whatever level of aggregation they want. 2) Configurations, settings, and overrides can easily be done at any level of aggregation. This streamlines the work of the demand and supply planners, allowing them to focus on exceptions and process improvement. 3) The stock optimization algorythm takes many inputs/variables into account -- creating a truly optimal solution for service and cost. 4) Data elements and variables can be maintained in your ERP or in SO99 (flexible control). 5) Great support team at ToolsGroup. **What do you dislike about Service Optimizer 99+?** 1) While the internal reporting tool is really good, the data is somewhat siloed in the database. This makes it difficult to look at certain kinds of data together. For example looking at stock targets, proposals, historical demand and the forecast in the same view is not possible. (Or would require customization). 2) There are also a couple screens where the filtering is very limited, making it difficult to work on particular slices of business. 3) TG generally discourages users from creating and editing batch jobs since they are complicated. The downside of this is that you will need their help to make changes to your batch processes to align with changing business conditions/needs. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Problems: Poor forecast accuracy, manual and simplistic inventory management processes, low in-stocks. Benefits: A significant improvement in forecast accuracy, a direct linkage from forecast to supply plan, automated and sophisticated inventory management processes, improving in-stocks, better control over service, and a substantially reduced workload for the team. ### 40. Excellent Tool for Planning, Managing, and Optimizing Inventory **Rating:** 4.5/5.0 stars **Reviewed by:** Phil B. | Senior Inventory Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2021 **What do you like best about Service Optimizer 99+?** The Demand module is particularly helpful in managing the forecast across different regions. Ends the manual and haphazard process of managing forecasts in excel. **What do you dislike about Service Optimizer 99+?** Well-rounded knowledge of your own business is crucial for a successful implementation. As with most sophisticated pieces of software, once the tool is set up it can be difficult or time-consuming to make adjustments. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** We are solving inventory imbalances between our warehouses, aligning supply with demand, are able to make adjustments to our purchasing strategies on the fly to react to a challenging material market, and reducing our inventory levels. ### 41. SO99 for Demand Planning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2021 **What do you like best about Service Optimizer 99+?** Use of machine learning / probablistic algorythems to create the Forecast, while allowing drill down functions to confirm the ranges/baselines. We have been able to use our Item attribute information to create multi-dimensioning for our data. DCH integration to allow forecasting collaboration between Sales Leaders and Operations. **What do you dislike about Service Optimizer 99+?** Errors can be difficult to trouble shoot and require extensive "data mining" **Recommendations to others considering Service Optimizer 99+:** Ensure Data Integrity is reviewed and improved prior to implementation. Include Item Master and Product Managers in core teams to ensure future processes will include coordination as items are changed/updated/created. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Forecast accuracy has improved, which has helped optimize Inventory projections. Longer term Forecasting horizon has allowed us to provide additional forecast information to Supply Chain members. Forecasting is becoming more scientific and based on data than the past. ### 42. SO99+ drives best in class forecast accuracy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2021 **What do you like best about Service Optimizer 99+?** SO99+ can deliver excellent forecast accuracy and inventory optimization if appropriately implemented and managed. The tool allows for the creation of different item and customer groupings that work together with their algorithms to deliver statistical forecasts that we can leverage as a baseline and input business knowledge on top of to develop commercialized forecasts. The inventory optimization software allows for service-level driven inventory management which is highly effective when supply is not constrained. **What do you dislike about Service Optimizer 99+?** The usability of the user interface can be somewhat clunky at times. No visibility to how the algorthims work to come up with demand plns. While forecast accuracy remains solid, and we have had to manage that outside of the system in our implementation. We also have had to create and manage forecast accuracy outside of the system due to our implementation, which relies on additional forecast management software (BOARD). **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Improved forecast accuracy and inventory throughput. Good handling of forecasting a vast customer base and long-tail inventory. ### 43. Head of Supply Chain Planning.. **Rating:** 5.0/5.0 stars **Reviewed by:** OLUROTIMI A. | Director, Demand Supply and Inventory Managment, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Service Optimizer 99+?** The machine learning capability the tool offers. Simply put, if you do nothing for a few weeks, SO99+ self adjust/corrects its future forecast. **What do you dislike about Service Optimizer 99+?** Reporting capability. Most of the reports you'll need are customized, therefore prepare to pay more. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** We are optimizing inventory to improve our Service Level to our Customers. ### 44. Mostly satisfied with the functionality and results provided by the tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Service Optimizer 99+?** I really like the reporting functionality offered by the tool **What do you dislike about Service Optimizer 99+?** I do not like that I have no visibility to the calculation logic which results in forecast generation **What problems is Service Optimizer 99+ solving and how is that benefiting you?** I like that I can identify and isolate distinct forecast signals across product, organization, and customer hierarchies ### 45. The SO99+ system works very well. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Service Optimizer 99+?** How intuitive and easy the software is to use. The technical support is top notch! **What do you dislike about Service Optimizer 99+?** There really isn't anyt hink I dislike. ToolsGroup had developed a great inventory management system. That had help our company move into the future for inventory management. **Recommendations to others considering Service Optimizer 99+:** The product works great. I would highly recommend **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Streamlining or inventory, being able to mamage our inventory at a closer level while maintaining a high service level to our customers. ### 46. Demand Sensing Consumer OTC **Rating:** 4.0/5.0 stars **Reviewed by:** John C. | Director of Demand Planning, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Service Optimizer 99+?** Toolsgroup team very flexible to understand and tweak the models and tool to match our business design and needs. Models are very reactive to the trends in our industry. **What do you dislike about Service Optimizer 99+?** User Interface can use an upgrade to be more user friendly. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Improve forecast accuracy and reduce inventory ### 47. Simple, Intuitive & Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2021 **What do you like best about Service Optimizer 99+?** The ease of use and ability to customise **What do you dislike about Service Optimizer 99+?** Lack of detailed documentation on some of the features **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Maintaining optimum inventory levels, Reduced touch rate on forecasts and ordering proposals ### 48. SO99+ 2020 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Service Optimizer 99+?** Functionality to identify and exclude abnormal demand has reduced time taken for analytics and the algorithms employed helped improve forecast accuracy by 8% across both the 1 mth and 3 mth horizon. **What do you dislike about Service Optimizer 99+?** Inventory optimisation we have set up limits the different lens we can apply to gain insights on ranges and markets. **Recommendations to others considering Service Optimizer 99+:** Consider impact of concurrent users on the system. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Supply and capacity constraints are the key issues being addressed. ### 49. Supply Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Service Optimizer 99+?** Navagtion within SO99 is a plus. Forecast and replenishment in 1 package **What do you dislike about Service Optimizer 99+?** Nothing to note. No issues at this time. **What problems is Service Optimizer 99+ solving and how is that benefiting you?** Usisng SO99 to maintain a balanced inventory through our distribution network ## Service Optimizer 99+ Discussions - [What is Service Optimizer 99+ used for?](https://www.g2.com/discussions/what-is-service-optimizer-99-used-for) - [View Service Optimizer 99+ pricing details and edition comparison](https://www.g2.com/products/service-optimizer-99/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+08%3A43%3A08+-0500&secure%5Bsession_id%5D=a76f6e8d-dae5-4dbb-977e-86a893ec7361&secure%5Btoken%5D=6200899b9a4b1ab5e12e4fd851f22f57b1914083cde828e3ca6f9207a7a0bb2b&format=llm_user) ## Service Optimizer 99+ Features **Analytics** - Forecasting - Supply Chain Planning - Data Collection - Supply Chain Planning - Business Reporting - Supply Chain Planning **Collaborate** - Optimization - Supply Chain Planning **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Analytics** - Reporting - Segmentation analysis - Product lifecycle - Simulation - Historical Forecast **Warehouse Management ** - Sales and Operations Planning - Supply Chain Planning - Production Planning - Supply Chain Planning - Process Automation - Supply Chain Planning **Logistics** - Warehouse Optimization - Inventory Targets - Procurement Planning **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Collaboration** - Integrations - Multiple users - Forecast collaboration - Inventory collaboration **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Planning** - Planning dashboard - Capacity Planning - Assortment Planning - Business functions - Goal planning - Comprehensive Planning - Workflow **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top Service Optimizer 99+ Alternatives - [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) - 4.3/5.0 (211 reviews) - [Anaplan](https://www.g2.com/products/anaplan/reviews) - 4.6/5.0 (396 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews)