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Locobuzz Solutions Pvt Ltd

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121 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.3
Serving customers since
2015

Profile Name

Star Rating

67
44
9
0
1

Locobuzz Solutions Pvt Ltd Reviews

Review Filters
Profile Name
Star Rating
67
44
9
0
1
Rajeev N.
RN
Rajeev N.
11/25/2025
Validated Reviewer
Review source: Organic

Unmatched for Social Media Escalation and SLAs

I find Locobuzz incredibly valuable for social media escalation handling due to its real-time alerts for negative sentiments or high-impact issues, which are crucial for timely responses. I appreciate the SLAs and reminders provided by Locobuzz as they ensure no escalation is missed. On social media, missing a complaint, especially from an angry customer or an influential user, can escalate quickly. Locobuzz's SLA timers are particularly useful as they highlight conversations that are nearing or breaching deadlines, allowing me to prioritize effectively. This way, I never overlook important customer interactions. Additionally, I find the initial setup of Locobuzz to be very handy, indicating that it is user-friendly and efficient right from the start.
Simran S.
SS
Simran S.
11/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

Till now good experience

Quick responses for any highlighted issues
Abdul  A.
AA
Abdul A.
11/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

Going good so far in terms to speedy execution, too new for a detailed review.

The speed of execution, particularly in terms of how quickly we're able to address customer's queries.

About

Contact

HQ Location:
Mumbai, IN

Social

@Locobuzz_India

What is Locobuzz Solutions Pvt Ltd?

At Locobuzz, we understand the power of meaningful customer interactions. Our platform, integrating AI, Machine Learning, Big Data, and Analytics, isn't just about technology; it's about enriching customer relationships and adding value to every interaction. We cater to sectors including Hospitality, Telecom, Automotive, BFSI, and Aviation.Our tool seamlessly blends into various business areas, offering value-driven solutions. Marketing teams receive insights to craft resonant campaigns, monitor brand health, and engage influencers. Customer experience teams can swiftly address queries and elevate satisfaction, while sales teams identify leads, tapping into new opportunities.Locobuzz stands as more than a platform; it's a growth partner. Our insights guide strategic decisions and innovation, paving the way for digital excellence. Serving leaders in India, Southeast Asia, and expanding into the US and UK, we help clients build enduring customer relations and establish a strong market presence.Join us in transforming customer experiences with empathy and efficiency at the core.

Details

Year Founded
2015