Locobuzz Solutions Pvt Ltd

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135 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.3
Serving customers since
2015

Profile Name

Star Rating

76
49
9
0
1

Locobuzz Solutions Pvt Ltd Reviews

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Profile Name
Star Rating
76
49
9
0
1
Verified User
A
Senior Manager - Customer Success
Mid-Market (51-1000 emp.)
4/5

Locobuzz offers easy integration and a user-friendly interface, which has notably enhanced social media response management. The platform has helped address previous challenges with managing customer inquiries across multiple channels.

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Verified User
U
Customer Senior Executive
Small-Business (50 or fewer emp.)
5/5

Locobuzz is an easy-to-use platform that provides actionable insights, streamlining customer conversations across various channels. It enhances visibility and helps in tracking complaints and prioritizing escalations effectively.

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Prakash N.
PN
Prakash N.
Customer Success ExecutiveConsumer ServicesMid-Market (51-1000 emp.)
11/11/2026
Validated Reviewer
Review source: Organic

Centralized Social Support, with Loading Hiccups Improved

I like that all the social media tickets, including Instagram messages and DMs, come into one place, so I don’t have to jump between platforms. I can reply there and use canned responses, which makes replying to customers more convenient. Everything has been going well since we shifted to Locobuzz about six months ago, and the separate link is going well too—we’re enjoying it.

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HQ Location:
Mumbai, IN

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What is Locobuzz Solutions Pvt Ltd?

At Locobuzz, we understand the power of meaningful customer interactions. Our platform, integrating AI, Machine Learning, Big Data, and Analytics, isn't just about technology; it's about enriching customer relationships and adding value to every interaction. We cater to sectors including Hospitality, Telecom, Automotive, BFSI, and Aviation.Our tool seamlessly blends into various business areas, offering value-driven solutions. Marketing teams receive insights to craft resonant campaigns, monitor brand health, and engage influencers. Customer experience teams can swiftly address queries and elevate satisfaction, while sales teams identify leads, tapping into new opportunities.Locobuzz stands as more than a platform; it's a growth partner. Our insights guide strategic decisions and innovation, paving the way for digital excellence. Serving leaders in India, Southeast Asia, and expanding into the US and UK, we help clients build enduring customer relations and establish a strong market presence.Join us in transforming customer experiences with empathy and efficiency at the core.

Details

Year Founded
2015