Products

ServiceNow Field Service Management brings together AI, data, and workflows on one platform to revolutionize field operations in delivery of industry-leading customer experiences: Seamless service: Extend Field Service Management with ServiceNow’s CRM solution to integrate service, sales, and delivery on one unified platform. Enable customers to self-serve based on their preferences through personalized portals, booking tools, virtual agents, and omni-channel flexibility, all powered by AI. Wo

Customer care chat on your website, mobile app and messaging channels, using AI to lighten the load on your live agents via one seamless system.

Zowie is a customer service automation platform designed to supercharge efficiency, boost customer satisfaction, and drive revenue growth. Led by our AI-powered engine that can fully resolve up to 95% of incoming customer questions, Zowie offers a comprehensive suite of customer service tools tailor-made to meet the demands of the 21st century.

Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs focus on recording work, Rocketlane accelerates it through a connected system that unifies the entire front and back office. The platform brings together project delivery, resource management, time tracking, billing, and financial operations alongside collaboration capabilities such as Spaces, real-ti

Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs is customizable to customer data, such that enterprises can get better accuracy, lower hallu

Glia enables companies to identify their highest-value website visitors, observe their browsing sessions, and engage them through live video, audio, chat, and CoBrowsing.

Live support tool that enables businesses to communicate with their website visitors in real time so as to improve conversions, sales and customer satisfaction

Thoropass is an all-in-one compliance automation platform that streamlines the entire compliance and audit process by integrating advanced technology with expert guidance. Designed to eliminate the complexities associated with traditional compliance methods, Thoropass offers a seamless solution for achieving and maintaining certifications such as SOC 2, ISO 27001, HITRUST, PCI DSS, and HIPAA. By automating evidence collection, policy creation, and continuous monitoring, Thoropass significantly r

Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.

Wati is an AI-native customer engagement platform built on the WhatsApp Business API, designed to help businesses automate and streamline communication with their customers. Trusted by over 14,000 businesses globally, Wati enables teams to manage conversations across WhatsApp, Instagram, Facebook, SMS, and web chat from a unified inbox. It empowers businesses to automate workflows, qualify leads, and deliver personalized customer experiences at scale. Key Features and Functionality: - Un

Blending Human And Machine Intelligence To Transform Your Customer Experience.

ServiceNow AI Agents act autonomously on your behalf. They solve challenges in IT, customer service, HR, and beyond, driving exponential productivity.

Twixor's Intelligent Process Automation platform is a low-code/no-code solution designed to enhance operational efficiency by automating complex business processes. It seamlessly integrates customer interactions with backend systems, enabling businesses to deliver personalized experiences across various channels without the need for extensive coding. Key Features and Functionality: - Universal Integration Layer: Facilitates seamless connection with third-party applications, streamlining data

Talkative provides contact centres with a secure AI layer that’s flexible, fast to deploy, and easy to manage. With our unique knowledge base and prompt methodology, we provide a complete AI customer service solution that delivers accurate and brand-aligned customer service across channels, integrates with existing systems, and seamlessly escalates to humans when needed.

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive revenue across multiple channels like voice calls and WhatsApp. Maqsam enables companies to expand market reach and establish a local presence with access to local numbers in hundreds of cities, connecting agents worldwide. Users can make and receive calls from computers or mobile devices, access unlimi

DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers.

AI powered customer support over Email, Tickets, Chat, Social and Voice. Resolve over 80% queries in an automated manner, improve resolution times by over 90%, reduce costs by over 30%.

AIssist.io, the world’s leading multi-agent and multi-task AI, provides full-cycle automation tailored to your business, automating 70%+ workload so that your team can better focus on scaling your success. AIssist.io works in your agent platform, functions as human and collaborates with the team, promising no friction only acceleration.

Voiceflow empowers ambitious teams building advanced AI agents to automate complex customer workflows. The visual agent builder and extensible developer toolkit means teams can work in a collaborative, secure environment to build and scale AI agents across customer and business operations.