Haptik
- 2 profiles
- 10 categories
All Products & Services
Customer care chat on your website, mobile app and messaging channels, using AI to lighten the load on your live agents via one seamless system.
Interakt for E-Commerce Promote & sell your products by engaging customers on WhatsApp Roll out high-performing, top-of-the-mind notifications to alert users about new product catalogs, back-in-stock goods, and much more.
Haptik Reviews
Abhinav A.
OwnerSmall-Business (50 or fewer emp.)Paid for WhatsApp campaigns that were never delivered, and support won’t fix or refund
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)One of the Best Services in the Industry
Sameer S.
Manager - Product DevelopmentMid-Market (51-1000 emp.)Real-Time Customer Engagement That Boosts Bookings
About
What is Haptik?
Jio Haptik has pioneered AI-powered innovation since 013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises. Today, it’s helping brands make the transition to Generative AI and unlock end-to-end customer experience at scale. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMEs to solve for their customers’ biggest pain points. The company is a Category Leader across platforms including Gartner, G , Opus Research & more. “Tech Startup of the Year” in the AI category and gold medal for “Best Chat & Conversational Bot” are two of Haptik’s recent awards & recognitions. Its prominent clients include Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool.