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Capacity

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306 reviews
  • 2 profiles
  • 15 categories
Average star rating
4.4
Serving customers since
2017
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Capacity Reviews

Review Filters
Profile Name
Star Rating
213
70
18
3
2
Verified User in Fine Art
AF
Verified User in Fine Art
08/11/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

easy way to marketing

THE HIGH PERFORMANCE SPEED, QUICK SUPPORT AND CHEAP PRICEING WITH LATEST AI TECHNOLOGIES.
NM
Nicole M.
08/11/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great for Organizing Documents and Finding Information Fast

It is a great tool for keeping information and documents organized and easy to manage. It makes it easier to find information I need without wasting time searching through multiple places.
LOKESH G.
LG
LOKESH G.
Engineer. SGB TCS FS Core Banking - Assistant System Engineer JAVA | AWS | FULL STACK DEVELOPMENT | BACKEND DEVELOPMENT | SQL| DATABASE | CYBER SECURITY | API Integration | PUTTY | LINUX | SHELL SCRIPTING | SERVICE NOW
08/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Capacity Unifies Support and AI Automation for Faster Answers

I like that Capacity brings customer support tools and AI automation together in one place. It helps answer common questions quickly, automates repetitive tasks, and makes it easier for support teams to manage and keep up with incoming requests.

About

Contact

HQ Location:
University City, Missouri

Social

@GoCapacity

What is Capacity?

Founded in 2017, Capacity is an all-in-one, AI-powered support automation platform that uses practical and generative AI to deflect tickets, emails and phone calls—so your team can do their best work. More than 20,000 companies across industries use Capacity for external customer support and internal employee enablement. Today, Capacity offers support over web, SMS, email, voice, social, Slack, MS Teams, help desks and more.

Details

Year Founded
2017