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Keywords Studios

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4.3 out of 5 stars
381 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.3
Serving customers since
1998
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Helpshift

381 reviews

Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

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Keywords Studios

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Keywords Studios is an international technical services provider to the global video game Industry .

Profile Name

Star Rating

212
131
30
6
2

Keywords Studios Reviews

Review Filters
Profile Name
Star Rating
212
131
30
6
2
Verified User in Computer Games
UC
Verified User in Computer Games
08/02/2025
Validated Reviewer
Review source: Organic

Reliable support platform for streamlining operational workflows

|Helpshift
As a team lead, I appreciate the clear ticket management system and automation tools that reduce manual workload, Also Helpshift’s in app messaging enables faster resolution times and improves the customer experience while keeping agents organized
Nico C.
NC
Nico C.
01/20/2025
Validated Reviewer
Verified Current User
Review source: Organic

Helpshift Review

|Helpshift
Helpshift is very easy to use and user friendly. It's easy to track all tickets as a support member for all customers. We use it on our everyday tasks especially when following with customers and also answering their queries.
Emre Y.
EY
Emre Y.
10/29/2023
Validated Reviewer
Verified Current User
Review source: Organic

Best support ticket sdk

|Helpshift
Integration with unity and configuration of notifaction and app settings are very easy. Also offline faq feaure is very good.

About

Contact

HQ Location:
Dublin, County Dublin, Ireland

Social

@KeywordsStudios

What is Keywords Studios?

Helpshift is the AI-Native Player Engagement Platform. The only end-to-end platform combining Technology, AI, and Human expertise to transform player interactions into measurable business outcomes across four solutions - Support, Engagement, Trust & Safety, and Community - for the world's leading gaming studios including EA, Ubisoft, Supercell, SYBO, Rovio, KRAFTON, Gameloft, Zynga, SEGA, and Playrix.

Details

Year Founded
1998