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Twixor

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92 reviews
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Average star rating
4.8
Serving customers since
2019
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Twixor

92 reviews

Twixor's Intelligent Process Automation platform is a low-code/no-code solution designed to enhance operational efficiency by automating complex business processes. It seamlessly integrates customer interactions with backend systems, enabling businesses to deliver personalized experiences across various channels without the need for extensive coding. Key Features and Functionality: - Universal Integration Layer: Facilitates seamless connection with third-party applications, streamlining data integration. - Data Security: Ensures end-to-end payload encryption, safeguarding against known security vulnerabilities. - Drag-and-Drop Designer: Allows users to create and automate workflows quickly, reducing turnaround times. - Document Management: Provides native storage and synchronization services for easy access across devices. - Conversational AI Integration: Supports AI-driven chatbots for enhanced customer engagement on instant messaging channels. Primary Value and Solutions Provided: Twixor's IPA platform empowers businesses to automate customer journeys and back-office processes, leading to improved operational efficiency and customer satisfaction. By offering a customizable and lightweight solution, it addresses the need for rapid deployment and scalability in process automation. The platform's integration capabilities and security features ensure that businesses can streamline operations while maintaining data integrity. Additionally, the inclusion of conversational AI enhances customer interactions, providing a more engaging and responsive experience.

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Twixor Reviews

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Hem J.
HJ
Hem J.
Associate consultant
06/23/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Unified Omnichannel Messaging, But Room for Improvement

Omnichannel Messaging: Twixor enables enterprises to interact with customers across multiple platforms (WhatsApp, SMS, web, social) in a unified way
Abhishek kumar  s.
AS
Abhishek kumar s.
--
06/13/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Smart automation that cuts down ticket volumes fast

What I love most about Twixor is that its drag-and-drop UI lets us build smart customer service bots without needing a team of developers, saving tons of time each week. The AI is sharp enough to understand natural language and maintain context, effortlessly connecting channels like WhatsApp, SMS, and web chat into one dashboard while handling real tasks like payments or bookings right in the chat. Performance is fast and quick, and if the automation hits a wall, it smoothly hands off to a live agent without dropping the conversation. Backed by an incredibly supportive onboarding team, the platform delivers a massive ROI almost immediately by automating repetitive FAQs and letting you scale your support 24/7 without bloating your headcount.
Mahmoud H.
MH
Mahmoud H.
DevOps Engineer @DataScience Middle East
01/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy Visual Bot Builder with Stable Performance and Useful Analytics

What I like most about Twixor is how easy it is to build and manage conversational workflows without requiring heavy development effort. We’ve been using it in production for a long time to automate customer interactions on WhatsApp and other messaging channels, and the platform’s visual flow builder makes it straightforward to design, test, and update bots quickly. I also appreciate the platform’s stability and the analytics dashboard, which helps us track user behavior and fine-tune conversation performance. Overall, it saves us a lot of time and helps improve customer engagement.

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HQ Location:
Singapore, SG

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What is Twixor?

Twixor specializes in conversational AI and workflow automation solutions, enabling businesses to engage with customers through interactive messaging and streamline their processes.

Details

Year Founded
2019
Website
twixor.ai