The people at GLIA are amazing. I have never had a bad experience with someone at the company. Screenshare has always been a game changer for our users.

I love Glia's high-quality technology and its better and easier-to-use recording and analytics functions compared to other options we considered. The setup process was really easy and seamless, which I enjoyed. The AI cortex wrap-up summary has been huge for saving time on documentation, particularly useful for team members with special needs. The automated summaries are a favorite feature, and I'm excited about potentially assisting operators with AI agents. The insights and capabilities it offers as a manager to review team activities easily without manually searching is a significant benefit.

Voice assistant. We presently use Chat only, however, looking at the demos for voice, the voice assistant has shown the potential to solve a lot of our issues and help the members with ease.