Products

SP Employee Self-Service Portal (ESS) is an operational SharePoint employee self-service portal that is part of a Digital Workplace. It is designed especially for employees as a central point to operationally access cross-functional resources, help, and processes in a consistent way to do their jobs.

Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

Create in-app tutorials/walkthroughs, train users right within application.

Heretto is a cloud-based DITA authoring tool and component content management system (CCMS) that makes it easy for organizations to create, share, and reuse information.

HelpDesk is a service desk software designed for collaboration. Your team uses a single app for your customer problem resolution.

8x8 connects people and organizations through seamless communication on the industry’s most integrated platform for Customer Experience, combining Contact Center, Unified Communications, and CPaaS APIs.

SiteLink Web Edition provides a clear advantage over client/server applications. Cloud-based technology ensures connectivity, allowing your customers to do business with you 24/7 from computer or mobile device.

With IdentityNow, SailPoint delivers integrated IAM services from the cloud that automate compliance, provisioning, password management, and access management.

Verint Engagement Orchestration provides a holistic method for integrating customer interactions across an entire organization to eliminate silos and accelerate ROI. You have many channels and need to deliver one experience. We make it simple for customers to start a conversation in one channel and then seamlessly switch to another one and continue from there. Even if a new agent picks up the interaction, the customer won’t have to repeat themselves. Agents have all the information they need a

Microsoft Dynamics 365 Customer Service is a comprehensive solution designed to empower organizations to deliver exceptional, personalized customer support across multiple channels. By integrating advanced AI capabilities, it streamlines case management, enhances agent productivity, and provides actionable insights to improve customer satisfaction and loyalty. Key Features and Functionality: - Omnichannel Engagement: Facilitates seamless interactions across various platforms, including chat, e

EdCast MyGuide is a developer and manufacturer of on screen training software.

A secure, web-based, end-user password reset management program

scaleMatters is a data-FIRST business intelligence company that helps SaaS and subscription businesses reduce customer acquisition costs and unleash rapid growth. Too many SaaS companies are flying blind, wasting upwards of 50% of their sales and marketing dollars on fruitless strategies, broken processes, and underperforming people. Fundamentally, CEOs and revenue leaders lack the accurate data and insights they need to make good decisions and instead operate on intuition and gut feel. scale

Value Viewpoint is an AI-powered platform designed to revolutionize value-based selling by enabling sales teams to create personalized, data-driven business cases and ROI reports swiftly. By automating the generation of executive-ready reports tailored to each prospect's specific challenges, Value Viewpoint enhances engagement and accelerates sales cycles. Key Features and Functionality: - Automated Business Case Creation: Utilizes AI to generate customized, one-page executive reports that add

Acquire is a customer communication platform. It automates sales and support questions for instant responses. Co-browsing, video/voice calls, and customer profiles are all tools provided for easy sales support.

ProxyJet is a comprehensive proxy infrastructure platform that provides users with access to over 75 million IP addresses across residential, static, mobile, and datacenter networks in more than 180 global locations. Designed to facilitate seamless and uninterrupted data collection, ProxyJet offers flexible bandwidth plans ranging from 1GB to 1TB, with a 365-day validity period. Users are billed only for successful connections, ensuring cost efficiency. The platform supports both HTTP and SOCKS5

Stageset prevents you from loosing winnable deals, by structuring the sales process along a digital mutual action plan.

Khoros Service includes omnichannel engagement on publicly available channels like social, digital, chat and voice, as well as owned online communities with our Khoros Communities offering.

AI powered customer support over Email, Tickets, Chat, Social and Voice. Resolve over 80% queries in an automated manner, improve resolution times by over 90%, reduce costs by over 30%.

InSync is a product of InSync.AI Inc, that offers a platform that enables brands and retailers to develop deep, contextual, human-like assistants that work across platforms and applications. Our goal is to help our partners provide their customers with the superior customer experience and drive higher conversions, using our technologies that comprise of Natural Language Processing, Machine Learning, Context Management, Bot Engine, Deep Search etc.