Tango Reviews & Product Details

I like how easy it is to purchase and distribute gift cards through Blackhawk Network. We use the platform for employee incentives and rewards, and I appreciate the variety of gift card options available. The ordering process is straightforward and makes managing our incentive programs much easier. Review collected by and hosted on G2.com.

The biggest downside for me is that the branding can be a little confusing. We use Blackhawk Network/Hawk Marketplace for our gift card purchases, so I wasn't actually familiar with the Tango name. It wasn't immediately clear to me that Tango was connected to the platform we already use. Other than that, our experience purchasing gift cards has been pretty straightforward. Review collected by and hosted on G2.com.

The most helpful thing about using Tango is that I can seamlessly upload a spreadsheet with names and addresses and have that information ready whenever I need to pull a report. It saves me from having to add each person one by one and makes the whole process much easier. The value is significant to us because we have been able to scale our gift card operations significantly since using BHN. Review collected by and hosted on G2.com.

One downside, in my opinion, is that you can’t cancel a gift card if a patient says they didn’t receive it. Review collected by and hosted on G2.com.

BHN has a wide variety of reward options that save time by centralizing rewards purchases. Account managers are quick to respond and able to accommodate all types of requests, both account and product-related. Review collected by and hosted on G2.com.

The email building interface for digital cards is clunky, and the checkout process, while quick, is repetitive. Streamlining the checkout process by setting more default values would be very helpful. Review collected by and hosted on G2.com.

Overall, the user experience is great. The biggest advantage for me is being able to upload a bulk order all at once, even when it includes different templates. The pricing is fair. And support has always been helpful in finding solutions, even if I messed it up! Review collected by and hosted on G2.com.

My only frustration at times is that the bulk upload process requires me to manually create a file first. If there were a way to upload the haphazard file I get from a client and have AI figure out the columns I need, that would be a real game changer. Also occasionally there is some downtime which is not great! Review collected by and hosted on G2.com.

I like Tango because it makes sending digital rewards simple and convenient. It also offers a wide variety of gift card options to choose from, which makes it easy to find something that fits. Review collected by and hosted on G2.com.

The main thing I dislike about Tango is that some reward options vary depending on the country or what’s currently available. If there were more choices and clearer, more upfront information about redemption options, the overall experience would be even better. Review collected by and hosted on G2.com.

It is very easy to navigate the site and select what you want. It is intuitive and user friendly. Review collected by and hosted on G2.com.

There isn't a whole lot of downside that I have found yet. Most of the features and what you're looking for can be easily found. Review collected by and hosted on G2.com.

I like that with Tango, we are able to send virtual cards out instantaneously when needed and that we can order cards in bulk that don't require PII to be given to Tango or Myprepaid center Review collected by and hosted on G2.com.

It can be annoying to maintain inventory of gift cards for research projects. However, this isn't really an issue specific to Tango and is moreso just something that happens when using physical gift cards for a research study no matter what Review collected by and hosted on G2.com.

ease of use, and multiple user management ability Review collected by and hosted on G2.com.

not loving that the gift cards are not reloadable. we're using it for mileage reimbursement, and each reimbursement results in a new card, and the employee has to download multiple cards Review collected by and hosted on G2.com.

I like the flexibility and the range of options it offers for my projects that require incentives and rewards. Review collected by and hosted on G2.com.

Nothing really comes to mind. If anything, I’d mention adding the ability to track who has activated or used their rewards. Review collected by and hosted on G2.com.

Easy to use, with fast delivery. Customer service is consistently top-notch. Review collected by and hosted on G2.com.

Some features aren’t immediately intuitive, and it can take extra time to find the right option. Clearer navigation and more in-product guidance would make the experience smoother. Review collected by and hosted on G2.com.